Friday, 20 July 2012

Lync Troubleshooting resources

So you've installed Lync Server.  It either works or it doesn't.  If it does, let's hope it stays that way.  More likely, however, is that you will encounter a problem that needs investigating.  What do you do next?


Fortunately Lync has some really good tools that help analyse issues if they are repeatable and help determine what to do to fix the issue.


Here is a list of training resources that should help you.


Webcast - Troubleshooting Microsoft Lync Server 2010

Troubleshooting Microsoft Lync Server 2010 Clients: Help Desk Resource

Microsoft Lync Server 2010 Resource Kit Tool: Snooper

Troubleshooting Lync Server 2010 with Snooper: Part 1

Troubleshooting Lync Server 2010 with Snooper: Part 2

Troubleshooting Lync Server 2010 with Snooper: Part 3

Troubleshooting Lync Server 2010 with Snooper: Part 4
http://blogs.technet.com/b/nexthop/archive/2012/05/07/troubleshooting-lync-server-2010-with-snooper-part-4.aspx

Apart from these I can also say that I rely heavily on the blogs and forums for the various Lync and UC MVPs and Masters out there.


People like Jeff Schertz, Matthew Landis, Tim Harrington and Elan Shudnow to name a few.  Thanks guys.


I hope these help.

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