tag:blogger.com,1999:blog-21961660381754674352024-02-08T03:00:00.018+00:00Randy's Lync, Skype, Teams and UC BlogLynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comBlogger66125tag:blogger.com,1999:blog-2196166038175467435.post-64371483359832320252019-01-10T16:01:00.002+00:002019-01-10T16:01:39.604+00:00Microsoft Teams client automatically sets itself as the default chat and calling app in Office<span style="font-family: Verdana, sans-serif;">Hello readers. Happy New Year! Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Ultra quick post today.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I noticed today that Outlook wasn't displaying presence for some people when it usually does. I checked the Skype for Business client (you know, not Teams, the other one ;) ) and I could see presence. So I found someone in Outlook that showed their presence and I moved the mouse cursor over their name to get the calling card popup.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsLnpgj9Xz8GIYaJKY2zCx2pT9cgUvXcnbj0YntGAeGpAxbPqPClZtb5D8kqnMBAhxDM0P5hAoyHjLQd3POBBpdwYWB7DVzqxmScdgF0M0oehcOx8y8_RobkHMODKEp2JRw0A8DCn6Ycpx/s1600/contact+card+IM.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="134" data-original-width="354" height="151" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsLnpgj9Xz8GIYaJKY2zCx2pT9cgUvXcnbj0YntGAeGpAxbPqPClZtb5D8kqnMBAhxDM0P5hAoyHjLQd3POBBpdwYWB7DVzqxmScdgF0M0oehcOx8y8_RobkHMODKEp2JRw0A8DCn6Ycpx/s400/contact+card+IM.jpg" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Then I clicked the speech bubble to start an IM. Curiously, it opened Microsoft Teams instead of starting a new Skype for Business chat.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">So I went one further and opened the contact card and expanded the ellipses menu to start a call.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjCrjwv69MF6eMIyFPjZu_PV8UVNVGVPmBJobPdOF2syGWlnxeFkxh5pQvDVKGYw6y-WGNNpMxmvlZ0FvPCEWOfVHukASpmHQ8LgMl_IRHKL_me-3jpMBmlUh47x9rGTNOhdIOq71kdZnL0/s1600/contact+card+Call.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="320" data-original-width="434" height="293" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjCrjwv69MF6eMIyFPjZu_PV8UVNVGVPmBJobPdOF2syGWlnxeFkxh5pQvDVKGYw6y-WGNNpMxmvlZ0FvPCEWOfVHukASpmHQ8LgMl_IRHKL_me-3jpMBmlUh47x9rGTNOhdIOq71kdZnL0/s400/contact+card+Call.jpg" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">And again, the Microsoft Teams application opened and started a call to the number. The call failed in my case since I don't have the Phone System license currently.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I didn't remember changing any associations for IM or Tel or Callto protocols, but thought I would check. System settings -> Apps -> Default Apps - scroll down to the bottom.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdi6QjUKfAxZiJvj_-HC8nK0COkoAFg0rjiIeD5GxUSTXsTzp7s0GLrIT_0c91AOihwC-9TCeoKPQDhw-HLiKEz4o0L4pWoxE_eNb9RMoSrduOJeu77UFF2mvvdkGBZUJU9P6VmFkAYH-4/s1600/defults+by+app.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="345" data-original-width="686" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgdi6QjUKfAxZiJvj_-HC8nK0COkoAFg0rjiIeD5GxUSTXsTzp7s0GLrIT_0c91AOihwC-9TCeoKPQDhw-HLiKEz4o0L4pWoxE_eNb9RMoSrduOJeu77UFF2mvvdkGBZUJU9P6VmFkAYH-4/s400/defults+by+app.jpg" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Click on Set defaults by app and scroll down to Teams and click Manage</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgz90P-wqRMl5suD6gJuHT9b5s9FCy6lcInJ5jnPkRaF_B6fR4ySQZcrewxnFhDMeBurwMJ9mNlHuShFGufbVNR_b-K8XKP0wIsMQkOtHZaYHbOv531YjiPdE4R0lMsQR8ovdnx8PA7dKM0/s1600/defults+by+app+-+teams.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="231" data-original-width="506" height="182" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgz90P-wqRMl5suD6gJuHT9b5s9FCy6lcInJ5jnPkRaF_B6fR4ySQZcrewxnFhDMeBurwMJ9mNlHuShFGufbVNR_b-K8XKP0wIsMQkOtHZaYHbOv531YjiPdE4R0lMsQR8ovdnx8PA7dKM0/s400/defults+by+app+-+teams.jpg" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This opens the File type and protocol associations for Teams. Mine was largely set to choose a default.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3Ds7fZaaDACkOdXOM9RQXICnc6MYCcl6ADqF-dHNITSDr5ka8O6nTLjBXS80mbO_x5jhBx0YD-JIalVB8GdbLdIjshyYLNoi1LJvO7aGVunumc6rWS9bQIPWJKLmgMkuTRsiWgEGzverA/s1600/choose+a+default.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="479" data-original-width="504" height="380" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3Ds7fZaaDACkOdXOM9RQXICnc6MYCcl6ADqF-dHNITSDr5ka8O6nTLjBXS80mbO_x5jhBx0YD-JIalVB8GdbLdIjshyYLNoi1LJvO7aGVunumc6rWS9bQIPWJKLmgMkuTRsiWgEGzverA/s400/choose+a+default.jpg" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
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<span style="font-family: Verdana, sans-serif;">I changed IM to Skype for Business and I closed and reopened Outlook. Tested again and IM still opened Teams.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I repeated with Callto and TEL and the same happened.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I remembered seeing a tick box in the Microsoft Teams client. Open Teams and click your photo and settings.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhtuPiQadgRbS3VHNekmkCDbhHlkRDKMMQII30jndD6A_2Lk1A9UCLVNyGjRkPbBl7Z5BPwM3HjH-84rqsA-LhbOrdNOxDS6jILAoOvc2S7tIuMjFdDzbQyNZoY6gti-1vd1sdTTKlRNuSp/s1600/teams+settings.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="221" data-original-width="329" height="267" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhtuPiQadgRbS3VHNekmkCDbhHlkRDKMMQII30jndD6A_2Lk1A9UCLVNyGjRkPbBl7Z5BPwM3HjH-84rqsA-LhbOrdNOxDS6jILAoOvc2S7tIuMjFdDzbQyNZoY6gti-1vd1sdTTKlRNuSp/s400/teams+settings.jpg" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Under General, there is a tick box for Register Teams as chat app for Office.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgONeAlrsVfjNSY78xEtfjGC8IzEJrtFa925FFkCSAcKvG_55N9lxlRoY17fa6CEWcCY5Qc_hM0eaWofISwLMDHbMrc7Xkf3HgvkMJcS9W3jwGV7K0GDD7Q7mAliZ0Y6DnE8tg15m7egmgN/s1600/register+teams+for+chat.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="422" data-original-width="796" height="337" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgONeAlrsVfjNSY78xEtfjGC8IzEJrtFa925FFkCSAcKvG_55N9lxlRoY17fa6CEWcCY5Qc_hM0eaWofISwLMDHbMrc7Xkf3HgvkMJcS9W3jwGV7K0GDD7Q7mAliZ0Y6DnE8tg15m7egmgN/s640/register+teams+for+chat.jpg" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">And it was ticked. I didn't remember ticking this. I still use Skype for Business as the default for IM and calling and I use Teams for collaboration and some meetings and calling. At least for now.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I un-ticked this and restarted Outlook and tested. And low and behold, I was back to using Skype for Business for chat and calling.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">A few things to think about here. </span><br />
<br />
<ol>
<li><span style="font-family: Verdana, sans-serif;">Somehow, this got ticked by itself. I didn't do it.</span></li>
<li><span style="font-family: Verdana, sans-serif;">Although it says default app for chat, it also means presence and calling.</span></li>
<li><span style="font-family: Verdana, sans-serif;">It overrides the Windows settings for default apps by protocol</span></li>
</ol>
<div>
<span style="font-family: Verdana, sans-serif;">It seems I'm not alone. I posted the question on Twitter and got a reply straight away that 'loads of users reported that this got automatically ticked' and 'that none of the users were TeamsOnly'.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">I do mind that this got ticked by default, but I can live with that. I would love for the controls to be more granular. For instance, tick boxes for default app for chat, calling and presence in Office. </span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">I would also like to know how this one tick box controls the app behavior. I also looked in the registry, by the way, and none were set to Teams. If you want to know how, <a href="https://shawnharry.co.uk/2018/10/11/make-teams-the-default-client-for-click-to-dial/" target="_blank">check this post</a> by <a href="https://twitter.com/shawnharry" target="_blank">@shawnharry</a>.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Would love to know if you have any thoughts and comments. </span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
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<span style="font-family: Verdana, sans-serif;"><br /></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: #fefefe; color: #333333;">That's all folks.</span><br style="background-color: #fefefe; color: #333333;" /><span style="background-color: #fefefe; color: #333333;"><br /></span><span style="background-color: #fefefe; color: #333333;"></span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">___________________________________________________</span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;"><br /></span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">Thanks for reading.</span></span></div>
<div>
<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;"><br /></span></span></div>
<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></h3>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-12922648413975204132018-08-20T18:00:00.000+01:002018-08-20T18:00:04.394+01:00Skype for Business Server 2019 management shell missing terminator<span style="font-family: Verdana, sans-serif;">Hello readers,</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">A really quick one this time.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">If you've been working with Microsoft UC server products as long as I have you'll no doubt be familiar with this one. I've seen this error with every product since Lync 2010. I don't know if it was present in OCS or LCS before it.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><b>The problem</b></span><br />
<span style="font-family: Verdana, sans-serif;">You go to open the Skype for Business Server Management Shell and you get an error on opening.</span><br />
<span style="background-color: white; box-sizing: border-box; color: #333333; font-family: "Segoe UI", Tahoma, Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; font-weight: 700;"><span style="box-sizing: border-box; color: red;"><em style="box-sizing: border-box;">The string is missing the terminator: '. </em></span></span><br />
<span style="background-color: white; box-sizing: border-box; color: #333333; font-family: "Segoe UI", Tahoma, Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; font-weight: 700;"><span style="box-sizing: border-box; color: red;"><em style="box-sizing: border-box;"> + CategoryInfo : ParserError: (:) [], ParentContainsErrorRecordException</em></span></span><br />
<span style="background-color: white; box-sizing: border-box; color: #333333; font-family: "Segoe UI", Tahoma, Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; font-weight: 700;"><span style="box-sizing: border-box; color: red;"><em style="box-sizing: border-box;"> + FullyQualifiedErrorId : TerminatorExpectedAtEndOfString</em></span></span><br />
<span style="background-color: white; box-sizing: border-box; color: #333333; font-family: "Segoe UI", Tahoma, Arial, "Helvetica Neue", Helvetica, sans-serif; font-size: 14px; font-weight: 700;"><span style="box-sizing: border-box; color: red;"><em style="box-sizing: border-box;"><br /></em></span></span>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbtOnzjNkDdFfbrdDDN7vUFyh5IFpXoeaqi_VI4hz9nNjMYxWWzHHWJ9WWqP02zl0QtQACeZr4NS86d10E2Do8GniLvjR5LysttE7LcV6j0XUzHMYxuIxQLmbQ6szFTjkwQbeDM6pZo2Bp/s1600/No+terminator.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="148" data-original-width="1217" height="76" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgbtOnzjNkDdFfbrdDDN7vUFyh5IFpXoeaqi_VI4hz9nNjMYxWWzHHWJ9WWqP02zl0QtQACeZr4NS86d10E2Do8GniLvjR5LysttE7LcV6j0XUzHMYxuIxQLmbQ6szFTjkwQbeDM6pZo2Bp/s640/No+terminator.jpg" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The error doesn't stop you using it. It is annoying, however and deserves to be fixed. This is in Skype for Business Server 2019. You'd expect it to have been fixed by Microsoft by now.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<b style="font-family: Verdana, sans-serif;">The cause</b><br />
<span style="font-family: Verdana, sans-serif;">The reason you get the error is because when the shortcut was created it used a "Target Path" which was truncated from the full path.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Typically, the path looks like this</span><br />
<span style="color: blue; font-family: Verdana, sans-serif;">C:\WINDOWS\system32\WindowsPowerShell\v1.0\powershell.exe -noexit -command "cd $env:UserProfile; Write-Host 'Loading Modules for Skype for Business Server 2019...'; Import-Module 'C:\Program Files\Common Files\Skype for Business Server 2019\Modules\SkypeForBu</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">It should look like this</span><br />
<span style="color: blue; font-family: Verdana, sans-serif;">C:\WINDOWS\system32\WindowsPowerShell\v1.0\powershell.exe -noexit -command "cd $env:UserProfile; Write-Host 'Loading Modules for Skype for Business Server 2019...'; Import-Module 'C:\Program Files\Common Files\Skype for Business Server 2019\Modules\SkypeForBusiness'"</span><br />
<span style="color: blue; font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Clearly, this is missing the end of the word Business, an apostrophe and an end quote.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The problem is, that's too many characters for the field which is limited to just 259 (odd number) characters.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">In the Lync days it was cased by the missing quotation at the end rather than number of characters (since Lync is a lot shorter than Skype for Business).</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><b>The solution</b></span><br />
<span style="font-family: Verdana, sans-serif;">Shorten the path while completing the module name and including the terminators, of course.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">All you need is <i><span style="color: blue;">siness'"</span></i></span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">My suggestion is to remove the word "server" and remove one of the "." at the end of the Write-Host statement.</span><br />
<span style="color: blue; font-family: Verdana, sans-serif;">C:\WINDOWS\system32\WindowsPowerShell\v1.0\powershell.exe -noexit -command "cd $env:UserProfile; Write-Host 'Loading Modules for Skype for Business 2019..'; Import-Module 'C:\Program Files\Common Files\Skype for Business Server 2019\Modules\SkypeForBusiness'"</span><br />
<span style="color: blue; font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This saves you enough characters to let you finish the statement.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><b>How to do it</b></span><br />
<span style="font-family: Verdana, sans-serif;">You need to open up the properties on the shortcut.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Browse to </span><br />
<span style="color: blue; font-family: Verdana, sans-serif;">%AppData%\Microsoft\Internet Explorer\Quick Launch\User Pinned\TaskBar</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Right click on the shortcut and click properties</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjJyTcweI_ikI6lv_VmzXtp4iGyFKSNC785uOhGHqlfYnDDMnVvK7R7lGQme-Iu4McPbRngHhXpdWqTlB8CvMXgjdr2YVW2blovXgBMemy9sc1GXqMR3CfGzmE6LBc_79JYEM1HPOmwgZPi/s1600/shortcut.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="564" data-original-width="783" height="287" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjJyTcweI_ikI6lv_VmzXtp4iGyFKSNC785uOhGHqlfYnDDMnVvK7R7lGQme-Iu4McPbRngHhXpdWqTlB8CvMXgjdr2YVW2blovXgBMemy9sc1GXqMR3CfGzmE6LBc_79JYEM1HPOmwgZPi/s400/shortcut.jpg" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">If, like me, you pinned the shortcut to the taskbar. Right click on the icon, then right click on Skype for Business Server Management Shell and click properties.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrs5eTYg-iM5FZ4VRhOeymcHApllpHhAn2c-hxUkKSkIGwXhhYCEqngWJr5FSM5Bq_vtFWbb85Ji3wzEJfKtYiW7VPaZH5EuebncbyoNGhuoYHiA-QxzsFRRpnGqsbsOWmS1cIYcWvEgta/s1600/right+click.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="297" data-original-width="357" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrs5eTYg-iM5FZ4VRhOeymcHApllpHhAn2c-hxUkKSkIGwXhhYCEqngWJr5FSM5Bq_vtFWbb85Ji3wzEJfKtYiW7VPaZH5EuebncbyoNGhuoYHiA-QxzsFRRpnGqsbsOWmS1cIYcWvEgta/s320/right+click.jpg" width="320" /></a></div>
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<span style="font-family: Verdana, sans-serif;">This opens up the properties page</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0VTeaOfyspirmZRIIBry6bS2Cd8JsU726CzqqHt-QeOKf8TUfLWiHCUBG34gg_9Y50YAp8zVKTvIn3YC2pjGzNtaMUbidBEHRA1oilblPc8na26hZJFMNKW3IRYgP5SUVk4jEQpHWfzNL/s1600/incomplete.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="521" data-original-width="380" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0VTeaOfyspirmZRIIBry6bS2Cd8JsU726CzqqHt-QeOKf8TUfLWiHCUBG34gg_9Y50YAp8zVKTvIn3YC2pjGzNtaMUbidBEHRA1oilblPc8na26hZJFMNKW3IRYgP5SUVk4jEQpHWfzNL/s400/incomplete.jpg" width="291" /></a></div>
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<span style="font-family: Verdana, sans-serif;">As you can see the Target field has the truncated statement ending in SkypeforBu.</span><br />
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<span style="font-family: Verdana, sans-serif;">Paste in your new, shortened target</span><br />
<span style="font-family: Verdana, sans-serif;">e.g. </span><span style="color: blue; font-family: Verdana, sans-serif;">C:\WINDOWS\system32\WindowsPowerShell\v1.0\powershell.exe -noexit -command "cd $env:UserProfile; Write-Host 'Loading Modules for Skype for Business 2019..'; Import-Module 'C:\Program Files\Common Files\Skype for Business Server 2019\Modules\SkypeForBusiness'"</span><br />
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<span style="font-family: Verdana, sans-serif;">and click apply and OK</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEglHr-2iv0uwMCWGcE0opBQf9Iax-asw80sx214gExBlqTkwKepwJyKjHSA_T1ytwGOvuIdveVgIraEyF1nkr_uGk0kqaXu6UhJS3BKthKDQprMVM4KcOn2JMp7TZYWX2EXd2ZW2-LgDvkV/s1600/complete.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="524" data-original-width="383" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEglHr-2iv0uwMCWGcE0opBQf9Iax-asw80sx214gExBlqTkwKepwJyKjHSA_T1ytwGOvuIdveVgIraEyF1nkr_uGk0kqaXu6UhJS3BKthKDQprMVM4KcOn2JMp7TZYWX2EXd2ZW2-LgDvkV/s400/complete.jpg" width="291" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Now click on the shortcut to open the management shell</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrDlh_vgI33epMkecodTQ4Vrjj7hUYCypX8B6c2Tvj-tQ740TK9kcBrtTkJAOhNl5DDwC_TucExCQeTEWA4Se_svd87t6DvWJ5UYA7fe5rZV6A78ms_Kna3QGogp5z9LeYfiEc1uDMAU8D/s1600/correct.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="154" data-original-width="1216" height="80" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrDlh_vgI33epMkecodTQ4Vrjj7hUYCypX8B6c2Tvj-tQ740TK9kcBrtTkJAOhNl5DDwC_TucExCQeTEWA4Se_svd87t6DvWJ5UYA7fe5rZV6A78ms_Kna3QGogp5z9LeYfiEc1uDMAU8D/s640/correct.jpg" width="640" /></a></div>
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<span style="font-family: Verdana, sans-serif;">That's all folks. Hope this helps.</span><br />
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">Thanks for reading.</span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;"><br /></span></span></div>
<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></h3>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-84890577470708559282018-08-02T18:00:00.000+01:002018-08-02T18:00:15.636+01:00Skype for Business Server 2019 hybrid features<span style="font-family: "verdana" , sans-serif;">Hello readers. Hope you're well.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Now that Skype for Business Server 2019 has landed in preview, there are a few (very few) <u>new</u> things you can configure. There aren't really any new "features"<i> </i>in Skype for Business Server 2019 (Preview). </span><span style="font-family: "verdana" , sans-serif;">Skype for Business Server 2019 is all about hybrid with Office 365. </span><span style="font-family: "verdana" , sans-serif;"> This means you can use services in Office 365 for your on-premises topology and users.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKwqZskBFrzMBpvFSPjuHfmpF8XlYS24nvRZOdwkyeLf2GzER5rPYP5vKTsQ2J2SCkH2pp5o-sN3w26jHB0qrpx-fVrqItbS9S9KnQGyGzpnUcQx44Bmgj9_JMXGA1usfR3cOnRECUgn4P/s1600/SfB2019.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="383" data-original-width="471" height="259" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhKwqZskBFrzMBpvFSPjuHfmpF8XlYS24nvRZOdwkyeLf2GzER5rPYP5vKTsQ2J2SCkH2pp5o-sN3w26jHB0qrpx-fVrqItbS9S9KnQGyGzpnUcQx44Bmgj9_JMXGA1usfR3cOnRECUgn4P/s320/SfB2019.jpg" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">The two most notable (only) features are Cloud Voicemail and the Call Data Connector.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><b>Cloud Voicemail</b> </span></h3>
<span style="font-family: "verdana" , sans-serif;">Cloud Voicemail is the voicemail service for Skype for Business Online users with the Phone System add-on. It is hosted in Azure alongside Office 365. It is the only voicemail option for Skype Online users. As in, it isn't possible to use Exchange Online or Exchange Server Unified Messaging (UM) as the voicemail service for Skype Online users. The reason is because Microsoft is finally deprecating the UM role from Exchange Server. </span><br />
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<span style="font-family: "verdana" , sans-serif;">Some background</span></h4>
<span style="font-family: "verdana" , sans-serif;">Exchange Unified Messaging has been around since Exchange 2007. It is used by a LOT of companies as the voicemail service for OCS, Lync and Skype for Business. It is even used as the voicemail service for some PBX vendors. I see a lot of Cisco campuses using Exchange UM for voicemail instead of Unity. </span><br />
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<span style="font-family: "verdana" , sans-serif;">In its simplest form, UM allows callers to record a voicemail message for users. This voicemail is sent as a media file to the users mailbox. The recipient can listen to that message in a number of ways:</span><br />
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<ul>
<li><span style="font-family: "verdana" , sans-serif;">Outlook (Desktop) using integrated playback controls, either through PC speakers or on your desk phone (Play on Phone). You can also get voicemail preview, which attempts to transcribe the message using speech to text.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Play on Phone deserves a separate mention because what this does is call you back. If you use Skype for Business, UM calls your SIP address.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Lync or Skype for Business client. You get a "visual voicemail" feature similar to the experience on a smart phone.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Mail client on a smart phone that is capable of playing the attached media file.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Outlook Web App which also has integrated playback controls.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Dialling from a desk phone. You can dial the pilot number or just hit the dedicated voicemail hard key. Some desk phones also have a dedicated voicemail tab or soft key that takes you to a list of voicemails.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">You can also play a saved voicemail media file using your favourite media playback app.</span></li>
</ul>
<span style="font-family: "verdana" , sans-serif;"><b>More than just Voicemail</b></span><br />
<span style="font-family: "verdana" , sans-serif;">UM can do a lot more than just record a voicemail and send it as an email though. It also includes a bunch of features that I don't often see used. </span><span style="font-family: "verdana" , sans-serif;">Auto Attendants, Call Answering Rules and Outlook Voice Access are a great example of such features. </span><br />
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<span style="font-family: "verdana" , sans-serif;">I've set up Exchange UM <b>Auto Attendants</b> for companies previously and used it instead of the Response Group Service in Lync. It does work well, but most Lync and Skype orgs (probably) use RGS. Remember, however, that Exchange UM isn't just for Skype for Business.</span><br />
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<span style="font-family: "verdana" , sans-serif;">The one I don't think I've ever seen used is the <b>Call Answering Rules</b>. Call Answering Rules are a way for a user to choose how calls are handled if they don't answer. You're saying that's simple, it goes to voicemail right?. The answer is if that's what you <i>want </i>to happen. You can also configure a rule to transfer the call or try to find you. You can also configure additional granularity for what happens when you get calls. Apply to all calls or just calls from certain people or just when your out of office is on. The list goes on. You're also saying that you'd usually get the user to configure what happens to their calls in Skype for Business, right? Well, yes, to a point. You can configure additional call routing in Skype for Business. You can configure Call forwarding or Simultaneous Ring to contacts, telephone numbers, team call groups or delegates. UM kicks in if you have none of those configured or if you do, but the last action is transfer to voicemail. Call Answering Rules <i>start</i> when the call leaves the telephone system (Skype for Business, Cisco etc) and hits your Unified Messaging mailbox.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><b>Outlook Voice Access</b> is a feature that is only partially used if at all. Outlook Voice Access (OVA) allows you to call your voicemail from a phone. You can either dial the pilot number and enter your extension and (Exchange UM) PIN when prompted to authenticate you or hit the voicemail key on your Skype for Business desk phone to go straight in. It is common to use OVA to listen to messages and even change your greeting. What's less common is using OVA to read your emails to you or list your calendar appointments or to access contacts. </span><br />
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<span style="font-family: "verdana" , sans-serif;">The reason is simple. Exchange UM was launched in Exchange 2007. That was a simpler time, before modern day smart phones. I had many of the predecessors to modern day smart phones. I had a Nokia 9110 and a 9210 (look them up) and a Compaq iPaq and then several Windows Phones, I think mostly HTC. I could get access to email and calendar using Active Sync or similar on all of those. Blackberries and Palm Pilots were also being used by some, but it wasn't that widespread. OVA reading emails and calendar appointments was a way to let people with "dumb phones" get at their info on the move. Once the iPhone 3G was launched in July 2008 (10 years ago) with Exchange Active Sync support, that was it for OVA's advanced features. They have remained in the product since then because why not.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Many Lync/Skype for Business pro's think voicemail should be native to Skype for Business rather than in Exchange. UM in Exchange made sense because it was also used by PBX's though. Unless voicemail was made a role in Skype for Business and it could be used by PBXs in the same way, that is. Maybe Microsoft missed a trick here. It could have been a way to get PBX houses to have Lync or Skype for Business installed. If they used it for voicemail on the PBX and that's all, we could have reminded them that they had access to the desktop client and IM etc.</span><br />
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<span style="font-family: "verdana" , sans-serif;">As I said above, Exchange Server 2019 (Preview) doesn't have the UM role. Right now, Exchange Online is based on Exchange Server 2016, which does have the UM role. Before long, Microsoft will be upgrading Exchange Online to 2019 and thus killing the UM role in Office 365. Now remember, Exchange Online UM can be used by Skype for Business Server and PBXs as voicemail. For PBXs, however, time is running out. Microsoft announced that they were discontinuing support for session border controllers to connect PBXs to Exchange Online UM over a year ago. The initial deadline was July 2018. This has been extended in April 2018 from July 2018 to to April 2019 to give people more time to prepare and find an alternative. This, too, is clearly a precursor for UM being dropped from Exchange.</span><br />
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<span style="font-family: "verdana" , sans-serif;">This is a way to give your on-premises users a voicemail service when they have no other options. i.e. after they have upgraded to Exchange server 2019.</span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;"><b>Call Data Connector</b></span></h3>
<span style="font-family: "verdana" , sans-serif;">The Call Data Conn</span><span style="font-family: "verdana" , sans-serif;">ector is a new feature in Skype for Business Server 2019. It is a connector that </span><span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">pushes call data to the cloud service so that you can leverage the Skype for Business Online Call Analytics (CA) and Call Quality Dashboard (CQD) tools.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>Call Analytics</b> is a new(ish) feature in Office 365 that was the result of the acquisition of certain assets from Event Zero. It is a portal that gives you access to call history and call detail records for users in Skype for Business Online with of without Phone System. You can get to the Call Analytics dashboard using a dedicated URL - <a href="https://adminportal.services.skypeforbusiness.com/analytics/" target="_blank">https://adminportal.services.skypeforbusiness.com/analytics/</a> </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhWesx4kE8wIJiYvPGGzJb0zG_MVfV5quu2Hwjbfor8NH-Dy-m1DHIN30j4FHrMO8Yte7uQ99uuoYUQKURLTHK42lajQI_pzgrzE5Em0EsHVBLSw8MBeJ8Mv1ulY89nMdiMoqe14gjR3TSV/s1600/STAC.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="254" data-original-width="896" height="180" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhWesx4kE8wIJiYvPGGzJb0zG_MVfV5quu2Hwjbfor8NH-Dy-m1DHIN30j4FHrMO8Yte7uQ99uuoYUQKURLTHK42lajQI_pzgrzE5Em0EsHVBLSw8MBeJ8Mv1ulY89nMdiMoqe14gjR3TSV/s640/STAC.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">...or from the User form within the Skype and Teams Admin Console (STAC) - that's what I call it anyway ;) at <a href="https://admin.teams.microsoft.com/" target="_blank">https://admin.teams.microsoft.com</a>.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjqnDSZKLIBQfe6qa-lo5s6ArwPTtbGLMainFZHwGmLLLP09i-WmIDPMQM8zZpXw1HRxvZYuX2AZyvPTQkna0V71RU-LUwu3lYL7v9cs5oBcbdkuvfI-2YmLbyc-F6081HqykTaXlEaqges/s1600/call+history.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="684" data-original-width="1600" height="272" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjqnDSZKLIBQfe6qa-lo5s6ArwPTtbGLMainFZHwGmLLLP09i-WmIDPMQM8zZpXw1HRxvZYuX2AZyvPTQkna0V71RU-LUwu3lYL7v9cs5oBcbdkuvfI-2YmLbyc-F6081HqykTaXlEaqges/s640/call+history.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">The <b>Call Quality Dashboard</b> is a dashboard that gives you complete insights into call quality overall. Basically a series of graphs that show different metrics.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgtlx2U1RYUcP9D8CGtJURNwJbofkKNPR6xN2UpXGQORM8UHVmRHQcd_fN-Lceq2mNqliFZGUjSBU014VwwDEMtC4-xId2UPYamuvZH25qQMjnpF7PVLKnP35BHpAVR2X5ep4uOnlFXFKRl/s1600/cqd2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="762" data-original-width="1202" height="404" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgtlx2U1RYUcP9D8CGtJURNwJbofkKNPR6xN2UpXGQORM8UHVmRHQcd_fN-Lceq2mNqliFZGUjSBU014VwwDEMtC4-xId2UPYamuvZH25qQMjnpF7PVLKnP35BHpAVR2X5ep4uOnlFXFKRl/s640/cqd2.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You can get to the Call Quality Dashboard from the STAC </span><span style="font-family: verdana, sans-serif;">at </span><a href="https://admin.teams.microsoft.com/" style="font-family: verdana, sans-serif;" target="_blank">https://admin.teams.microsoft.com</a><span style="font-family: verdana, sans-serif;">.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjWYp-l3BwfRiYZ3QVTHONrXGOxXbxWRe-bFY40-S9RbWuc6Xc0DmAZAdTlidvWOeHLLT9tmDIaD8BrGbpPJPgWe64wW9lhVYEzt-eOdhzCoIJTimbNMyEWHe16L4E_4NsKbczKO-Sqvl_f/s1600/CQD.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="425" data-original-width="891" height="304" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjWYp-l3BwfRiYZ3QVTHONrXGOxXbxWRe-bFY40-S9RbWuc6Xc0DmAZAdTlidvWOeHLLT9tmDIaD8BrGbpPJPgWe64wW9lhVYEzt-eOdhzCoIJTimbNMyEWHe16L4E_4NsKbczKO-Sqvl_f/s640/CQD.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">...or a direct link here - <a href="https://cqd.lync.com/" target="_blank">https://cqd.lync.com</a>. It opens in a new page and asks for you to sign in again.</span><br />
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<h4>
<span style="font-family: "verdana" , sans-serif;">Some background</span></h4>
<span style="font-family: "verdana" , sans-serif;">Lync and Skype for Business server have a role called the monitoring role. This collects call detail records and sends them to a SQL database. You can use SQL Server Reporting Services (SSRS) in conjunction with the monitoring reports to get at that CDR data and produce reports.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhx29m04ppvrVpb0wt3DxELd0ArXeRDDyxelsyuk-tQuoXo_C_EBh-2OI1ac4qs_82oLxraA73Znq9Ta8310XsmQ4DyfB6QZ5IkIxVxEIO_DEQO8p52NaFGQo35oD6p6SYbAO1CNeo24ifQ/s1600/monitoring+reports.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="563" data-original-width="1043" height="344" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhx29m04ppvrVpb0wt3DxELd0ArXeRDDyxelsyuk-tQuoXo_C_EBh-2OI1ac4qs_82oLxraA73Znq9Ta8310XsmQ4DyfB6QZ5IkIxVxEIO_DEQO8p52NaFGQo35oD6p6SYbAO1CNeo24ifQ/s640/monitoring+reports.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;">You can see usage reports to find out how used the system is or you can use it for troubleshooting failures of, not just calls, but all communications. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">There is also a dashboard view.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiUtb0MkAlZe1PKctcWtznwjA4wXMGRggG2SSTRFTWdCuA8UJCTnS-DA6yE4vtGrnolbhM_wGMq0Mq75bWh0xCdfog8DU254DQh9zyYrT5c1ZABDYogv_ZbMwAER3X2asn70ayiXPfT2l1F/s1600/dash.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="413" data-original-width="609" height="433" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiUtb0MkAlZe1PKctcWtznwjA4wXMGRggG2SSTRFTWdCuA8UJCTnS-DA6yE4vtGrnolbhM_wGMq0Mq75bWh0xCdfog8DU254DQh9zyYrT5c1ZABDYogv_ZbMwAER3X2asn70ayiXPfT2l1F/s640/dash.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">The monitoring reports have remained largely unchanged since they were introduced. The thing is, you don't rely on Lync/Skype built-in monitoring reports as a stats tool in the same way you did a call logger like Proteus or Oak. The reports do give you insights, but I would say it is more for admins to troubleshoot and do inventories than for call centre managers. Since the data is just logged in SQL it means that it is possible to extract that data and use another application to slice and dice and produce reports that <i>are </i>meaningful to managers.</span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;">Stay tuned...</span></h3>
<div>
<span style="font-family: "verdana" , sans-serif;">Stay tuned for part two or possibly two and three where I go though configuration steps for both Call Data Connector and Cloud Voicemail.</span></div>
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<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
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<span style="font-family: "verdana" , sans-serif;">I was hoping to include it here, but I'm having all kinds of problems with Cloud Voicemail. Perhaps I'm trying to do too much too early. After all, it is a preview. 😉</span></div>
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<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">Thanks for reading.</span></span></div>
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<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;"><br /></span></span></div>
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome.</span><span style="font-family: "verdana" , sans-serif; font-size: x-small;"> </span></span></h3>
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Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-37196234543803749272018-07-11T18:06:00.001+01:002018-07-11T18:06:42.435+01:00Microsoft Teams Federation is here, sort of<div class="separator" style="clear: both; text-align: center;">
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<span style="font-family: "verdana" , sans-serif;">Hello Readers,</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Hope you're well.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">This post is going to change a lot in the coming days/weeks so you will probably want to keep checking back.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">One of the features that <b>everyone</b> is waiting for for Teams is Federation. That is the ability to communicate with people outside your organisation. When I say communicate, I mean presence first and foremost, chat (instant messaging), audio/video calling and sharing. I know you can already do this if you set up a meeting with someone outside, but this isn't federation. This works because you invited external people with an email address (MPN) to your meeting.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Federation has been in Microsoft UC since Messenger in Exchange 2000. In Skype for Business you can turn federation on and off and create policies, allowed domain lists and even federate with non Lync/Skype for Business contacts using Consumer Skype or Cisco Jabber for instance. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">With federation enabled, you can add external contacts using Lync, Skype, Skype for Business, Jabber and more to your contact list and see their presence and easily start an IM with them or escalate to add audio or video over the internet. To say that federation is ubiquitous is an understatement.</span><br />
<h4>
<span style="font-family: "verdana" , sans-serif;">Federation in Teams</span></h4>
<span style="font-family: "verdana" , sans-serif;">The title of the post suggests federation is available in Teams. And it is, sort of. </span><span style="font-family: "verdana" , sans-serif;">Once again, this post will change as more becomes available. But some things work.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>What's works now - 11th July 2018</b></span><br />
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<span style="font-family: "verdana" , sans-serif;"><b>Presence</b></span><br />
<span style="font-family: "verdana" , sans-serif;">Presence in Skype for Business of a Teams user. If you tag a user for status change you'll see immediately when the user signs into Teams or becomes available. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Sadly, presence information isn't exchanged between two Teams users.</span><br />
<span style="font-family: "verdana" , sans-serif;"><b><br /></b></span>
<span style="font-family: "verdana" , sans-serif;"><b>Calling</b></span><br />
<span style="font-family: "verdana" , sans-serif;">Calling, both audio and video, works between Teams users in different organisations.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I tried this in a few scenarios. </span><br />
<ul>
<li><span style="font-family: "verdana" , sans-serif;">Teams desktop client to desktop client works</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Teams desktop client to mobile client works</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Teams desktop client to browser client (Edge) works to start with, but the session crashes in Edge shortly after the call starts. Desktop client thinks it is still in the call until the Edge client is back in. Then it says the call failed and gives you a rejoin link which clearly doesn't work.</span></li>
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<span style="font-family: "verdana" , sans-serif;"><b>Chat</b></span><br />
<span style="font-family: "verdana" , sans-serif;">Teams to Teams doesn't work. You actually get an error message</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjh55V4tGq9wNqtCB38UWq4RxY84kk3C2iyhwyHc0mxxtU1V2aKxcBImXd0Gce-PiG5vS8oX9WiC-JugthQOoeG1c0GzHJnrogs8_y1Crfww7iLIx5K2FW0DKHVPXpPUR9jCHjczL26DlSO/s1600/ran+into+problem.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="61" data-original-width="387" height="100" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjh55V4tGq9wNqtCB38UWq4RxY84kk3C2iyhwyHc0mxxtU1V2aKxcBImXd0Gce-PiG5vS8oX9WiC-JugthQOoeG1c0GzHJnrogs8_y1Crfww7iLIx5K2FW0DKHVPXpPUR9jCHjczL26DlSO/s640/ran+into+problem.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><u>Skype for Business to Teams does work. </u></span><br />
<span style="font-family: "verdana" , sans-serif;">In Skype for Business (Server), double click on a Teams contact who is only signed in to Teams to start a chat. Send a message. There is a delay of up to 30 seconds, but it eventually pops up in the chat window in Teams. It actually pops up as a new chat, separate from the one between Teams accounts and the contact has a little Skype for Business logo on it.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiclOs-CDrT9gnEZoEwL0L8J8hiS7IfnvMwnlp7kvVzmgjAwd5xtEPxIcanSPgr0NIwzAEgXwmLijMD54ws08VR-vov-IX9m4zzJKtVPW2XYvucn99EL9Yp8e4jKyhnXBfVhq6E1ulRJb36/s1600/Teams+to+SfB.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="548" data-original-width="1600" height="217" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiclOs-CDrT9gnEZoEwL0L8J8hiS7IfnvMwnlp7kvVzmgjAwd5xtEPxIcanSPgr0NIwzAEgXwmLijMD54ws08VR-vov-IX9m4zzJKtVPW2XYvucn99EL9Yp8e4jKyhnXBfVhq6E1ulRJb36/s640/Teams+to+SfB.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">The failed message was because I closed the Skype for Business chat window too early. As I said, there is a delay between sending and receiving of upwards of 30 seconds. Once I did see that the message had been received I started a new chat from Skype for Business to Teams and was able to chat in both directions.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Another word of warning. The chat session can time out it seems. If you leave the chat open between Skype for Business and Teams and do nothing while you write more of a blog post, then go to Teams and send a new message, it will fail with the same error. If you send a new message from Skype for Business it first appears in Teams as a peek and then pops into the same chat window.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Teams to Skype for Business doesn't work. This is probably because I'm testing between an account with Teams and Skype Online to an account with Teams and Skype for Business Server. More likely it is because Teams to Teams doesn't work. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I also tested a new chat to someone I know that has Skype for Business Online but not Teams and that failed.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">And lastly, I tried a chat between Teams and a Skype for Business server account only (no Teams). And that failed.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">How do you chat to an external contact?</span><br />
<span style="font-family: "verdana" , sans-serif;">Type their SIP address into the address bar of a new chat. You'll get a message saying that "We couldn't find any matches" and it offers to let you search externally.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsSv1B9mKkRLbUIubs_pUxRi_RtXBhmCLJy3by0vWSHIyLYAgbQ1HWPN3Vh_PEDAQXd5DJmIR6SJCOfGxzxy7uL0aIX4W1Hhp_IputPNOexH-4mNExq3UrukJylHHQZKfP1OdVmMA26x4Q/s1600/search+externally.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="509" data-original-width="1451" height="224" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsSv1B9mKkRLbUIubs_pUxRi_RtXBhmCLJy3by0vWSHIyLYAgbQ1HWPN3Vh_PEDAQXd5DJmIR6SJCOfGxzxy7uL0aIX4W1Hhp_IputPNOexH-4mNExq3UrukJylHHQZKfP1OdVmMA26x4Q/s640/search+externally.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Once you click on the Search externally message it opens up a chat window. It said that the contact is external and that some Teams features won't be available.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiPxjvvaGSGAS1Xcow9_XM5_98LX6s5xCjgDRR0nZpjorb3ZVOSQG3F9o4C7njRm49Kfzjj1SpB-WJTmtcOi4hM6EODLUi-uvpUXHzWc-ZhmopKRv6w7TFfgvH-viKL1J88rjxqpKL4qyZu/s1600/external+chat.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="442" data-original-width="1600" height="176" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiPxjvvaGSGAS1Xcow9_XM5_98LX6s5xCjgDRR0nZpjorb3ZVOSQG3F9o4C7njRm49Kfzjj1SpB-WJTmtcOi4hM6EODLUi-uvpUXHzWc-ZhmopKRv6w7TFfgvH-viKL1J88rjxqpKL4qyZu/s640/external+chat.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">What do you need to do to enable?</span><br />
<span style="font-family: "verdana" , sans-serif;">The answer is External access. If you browse to the Skype and Teams Admin Centre (STAC) aka Microsoft Teams and Skype for Business Admin Centre (MTSBAC) and expand Org-wide settings and click on External access, and make sure External access is switched on. I also switched on external Skype users.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikQYu5BSAWw25iu9HMacoeML6r9E7u4UYnxbZjLWryLx-5gUWV8lbBdv-pXh-P3PlcqVEyif3S6wAwaS4B_Jolu75FISEEU0XrTVmlguB7oGiN9EZ9ySHeItibFchmt84LFH3yBzZWcRF7/s1600/external+access+on.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="370" data-original-width="1090" height="216" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEikQYu5BSAWw25iu9HMacoeML6r9E7u4UYnxbZjLWryLx-5gUWV8lbBdv-pXh-P3PlcqVEyif3S6wAwaS4B_Jolu75FISEEU0XrTVmlguB7oGiN9EZ9ySHeItibFchmt84LFH3yBzZWcRF7/s640/external+access+on.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Sadly the Learn More link goes to a 404 not found. </span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-US/SkypeForBusiness/set-up-skype-for-business-online/let-your-teams-users-communicate-with%20other-people?WT.mc_id=TeamsAdminCenterCSH" target="_blank">https://docs.microsoft.com/en-US/SkypeForBusiness/set-up-skype-for-business-online/let-your-teams-users-communicate-with%20other-people?WT.mc_id=TeamsAdminCenterCSH </a></span><br />
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<span style="font-family: "verdana" , sans-serif;">But it does include links to a couple of useful posts.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnm8XS3JNNLA9fYBBgdgvzYIrAd7fpJdHDAme8j4cdBV5Pl7MmRDHdpc6YfVxyxDLVY7i_gEb-CNhkI40Vp8lce37rXa70EbcxAf3oXI92-6a5OZrvenw_bLaiaohY5dJ_iMIKNCiuFx5z/s1600/404.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="614" data-original-width="1600" height="244" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnm8XS3JNNLA9fYBBgdgvzYIrAd7fpJdHDAme8j4cdBV5Pl7MmRDHdpc6YfVxyxDLVY7i_gEb-CNhkI40Vp8lce37rXa70EbcxAf3oXI92-6a5OZrvenw_bLaiaohY5dJ_iMIKNCiuFx5z/s640/404.jpg" width="640" /></a></div>
<ul class="suggested-links" style="background-color: white; box-sizing: inherit; display: flex; font-family: "segoe ui", segoeui, "segoe wp", "helvetica neue", helvetica, tahoma, arial, sans-serif; font-size: 16px; margin: 24px 0px 0px; padding: 0px;">
<li class="" style="box-sizing: inherit; list-style: none outside none; margin-top: 12px;"><a class="" data-bi-name="404-suggested-link" href="https://docs.microsoft.com/en-us/microsoftteams/let-your-teams-users-communicate-with-other-people" style="background-color: transparent; box-sizing: inherit; color: #0078d7; cursor: pointer; text-decoration-line: none; word-wrap: break-word;" target="_blank">Communicate with Teams users in another organization</a></li>
</ul>
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<span style="font-family: segoe ui, segoeui, segoe wp, helvetica neue, helvetica, tahoma, arial, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">This one says to enable External Access and wait 24 hours.</span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEie3AM_GZxUMa6UscLNKwDT0HhavGHpUTgp821FP6zkCBVVNrdn8bJl-eXSB6rIQnlSpXjH-Mcz_BRLCnRRjZXl6YGz1pYodDtcIFIgWYYm-d9te9pBAYYGBmKG3Fygl4NbzXeXnPvV32eJ/s1600/enable+chat.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="377" data-original-width="1055" height="228" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEie3AM_GZxUMa6UscLNKwDT0HhavGHpUTgp821FP6zkCBVVNrdn8bJl-eXSB6rIQnlSpXjH-Mcz_BRLCnRRjZXl6YGz1pYodDtcIFIgWYYm-d9te9pBAYYGBmKG3Fygl4NbzXeXnPvV32eJ/s640/enable+chat.jpg" width="640" /></a></div>
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<a class="" data-bi-name="404-suggested-link" href="https://docs.microsoft.com/en-us/microsoftteams/set-up-external-access" style="box-sizing: inherit; color: #0078d7; cursor: pointer; font-family: "segoe ui", segoeui, "segoe wp", "helvetica neue", helvetica, tahoma, arial, sans-serif; font-size: 16px; word-wrap: break-word;" target="_blank">Allow users to contact external Teams users</a></div>
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<span style="font-family: Verdana, sans-serif;"><br /></span></div>
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<span style="font-family: Verdana, sans-serif;">This one says enable external access and add a domain (which isn't in the admin centre).</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfJ0xKdY-UzNiZDf8j2gkCXtENbss_uKDZ1f0a6c-0jQJLJVYRIinwTsaFPxavGNvM_FrhPq9Z4cFLWUNaJWRSIDOcOkjZdq3aq3Y-A-c7FvHerC55XWZD96FnJoJHDhIJmGI1ao__wbVc/s1600/enable+org.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="565" data-original-width="1078" height="334" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfJ0xKdY-UzNiZDf8j2gkCXtENbss_uKDZ1f0a6c-0jQJLJVYRIinwTsaFPxavGNvM_FrhPq9Z4cFLWUNaJWRSIDOcOkjZdq3aq3Y-A-c7FvHerC55XWZD96FnJoJHDhIJmGI1ao__wbVc/s640/enable+org.jpg" width="640" /></a></div>
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<div style="background-color: white; box-sizing: inherit; line-height: 1.3; margin-bottom: 12px; margin-top: 32px;">
<span style="font-family: Verdana, sans-serif;"><b>More to consider</b></span><span style="font-family: Verdana, sans-serif;">When two Teams users in separate tenants/domains are communicating with each other they can only use Teams features that are turned on in both organisations</span><span style="font-family: Verdana, sans-serif;">. </span></div>
<div style="background-color: white; box-sizing: inherit; line-height: 1.3; margin-bottom: 12px; margin-top: 32px;">
<span style="font-family: Verdana, sans-serif;">I'll update this post when I know more. </span></div>
<div style="background-color: white; box-sizing: inherit; line-height: 1.3; margin-bottom: 12px; margin-top: 32px;">
<span style="font-family: Verdana, sans-serif;">Go and test. I'd love to hear how you get on.</span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">___________________________________________________</span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;"><br /></span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">Thanks for reading.</span></span></div>
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<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;"><br /></span></span></div>
<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></h3>
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Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-61910944215748020362018-06-26T19:04:00.002+01:002018-06-28T11:26:16.263+01:00How to: Configure Microsoft Teams Direct Routing with Anynode SBC<span style="font-family: "verdana" , sans-serif;">Hello readers,</span><br />
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<span style="font-family: "verdana" , sans-serif;">Hope you're well.</span><br />
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<span style="font-family: "verdana" , sans-serif;">This is the first follow up to my post on <a href="http://lynciverse.blogspot.com/2018/06/how-to-microsoft-teams-direct-routing.html" target="_blank">configuring Microsoft Teams Direct Routing</a>. In this post I'll take it one step further and show how to configure an SBC for Direct Routing and a VoIP provider. </span><br />
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<span style="font-family: "verdana" , sans-serif;">I said in my last post that I wanted to write posts on any SBC I got my hands on. I'm starting with an SBC I've blogged about before, Anynode from TE-Systems.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0Nn42irbJjebpC0gJFPtRsf35J5ngPvzAkkCsRiggd42cjaCf5lZP4106VzCUXTuwpRUuJw_Wf7qxH1ZK3WXjXP-lk21WJYQQe_rzgw_4oXRw7dveLs8JmOZCF81UDFhX6j4hxOYz_vkJ/s1600/Anynode+and+Sipgate.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="279" data-original-width="1022" height="174" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0Nn42irbJjebpC0gJFPtRsf35J5ngPvzAkkCsRiggd42cjaCf5lZP4106VzCUXTuwpRUuJw_Wf7qxH1ZK3WXjXP-lk21WJYQQe_rzgw_4oXRw7dveLs8JmOZCF81UDFhX6j4hxOYz_vkJ/s640/Anynode+and+Sipgate.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Intro</span></h3>
<span style="font-family: "verdana" , sans-serif;">I covered all of this in my previous post, but just to summarise. Direct Routing is Microsoft's name for On-premises Call Handling (OPCH) for Microsoft Teams using an SBC. Its a way to connect Teams in Office 365 with on-premises lines and PBX systems. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhe_SnzOrdUjGGiAFR56Y3RczwgKrRc1a-Z2E9fDkZpFqerptYIMjIVvhgbeq8czBJ2MBFsyWjq8pOpW8eS88s3gl-tkN8Fi04ziOugTk-rKPjGrbei5CoFcgu0uZFoOPvl-vA8IIu_Txeb/s1600/Direct+Routing+Simple.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="443" data-original-width="1218" height="232" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhe_SnzOrdUjGGiAFR56Y3RczwgKrRc1a-Z2E9fDkZpFqerptYIMjIVvhgbeq8czBJ2MBFsyWjq8pOpW8eS88s3gl-tkN8Fi04ziOugTk-rKPjGrbei5CoFcgu0uZFoOPvl-vA8IIu_Txeb/s640/Direct+Routing+Simple.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Once configured, Direct Routing enables users homed in Teams to call the PSTN through existing telco lines or SIP trunks on-prem or to make or receive calls to/from users on a connected PBX. This is a much simpler version of how we configured this for Skype for Business Online with Phone System (Cloud PBX) which also needed a variant of Skype for Business Server on-prem.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhuXAkQe_jcoGJJWMGjv3Cep6ZR9SAbZb_N1P7l7_O12C3D4K6PSQ23usm5bvapHG_fFCUV7_OW6DVfsIwGGsmCykKTRDyRPK57zoLnuH1G7vC0TIQz9wG6RIbdjkrZyQ45C4a3ApMgy0P5/s1600/SfBO+CCE.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="447" data-original-width="1435" height="198" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhuXAkQe_jcoGJJWMGjv3Cep6ZR9SAbZb_N1P7l7_O12C3D4K6PSQ23usm5bvapHG_fFCUV7_OW6DVfsIwGGsmCykKTRDyRPK57zoLnuH1G7vC0TIQz9wG6RIbdjkrZyQ45C4a3ApMgy0P5/s640/SfBO+CCE.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">On with the show!</span><br />
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<span style="font-family: "verdana" , sans-serif;">Configure an Anynode SBC for Direct Routing and a VoIP provider</span></h3>
<span style="font-family: "verdana" , sans-serif;">At this point I'm going to assume that you have Direct Routing configured in Office 365 and you have a gateway, PSTN Usages, Voice Routes and Voice Roputing Policies which are assigned to your users. If you don't, go to my <a href="http://lynciverse.blogspot.com/2018/06/how-to-microsoft-teams-direct-routing.html" target="_blank">previous post</a> and follow the steps. I'll wait ;-)</span><br />
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<span style="font-family: "verdana" , sans-serif;">I'll also assume that you already have your Anynode SBC installed and running. It is very simple and can be summarised as download, double click, next, next, finish. No really, that's just about it.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Once installed just browse to the Web UI. Click start and find "anynode frontend" in the list.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhJdlLEX6krVtfIsuVJR5ERjBc1se_p2CRMv9BHfzIj45otZv1QuswzR8SGCzhjlXHwkDan9R5J-_0XW2e99dGZUt6O_hZi4ds864OBpOHrd1arIHtU8hfWXIqAsvPCi5Ioqn59SJpWevE_/s1600/launch+Anynode+FE.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="157" data-original-width="275" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhJdlLEX6krVtfIsuVJR5ERjBc1se_p2CRMv9BHfzIj45otZv1QuswzR8SGCzhjlXHwkDan9R5J-_0XW2e99dGZUt6O_hZi4ds864OBpOHrd1arIHtU8hfWXIqAsvPCi5Ioqn59SJpWevE_/s1600/launch+Anynode+FE.jpg" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Or open a browser and browse the default URL <a href="http://localhost:8088/" target="_blank">http://localhost:8088</a>. </span><br />
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<span style="font-family: "verdana" , sans-serif;">Log in with admin and the password you configured. This will open up the dashboard. Your </span><span style="font-family: "verdana" , sans-serif;">Anynode will be completely default with no configuration entries.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkxpOVU4LljkkbAzI2RLpm8mOXM5ofOEnuMFONX0IhEa0drekMZOlt7L16dVlAxyWcqRkexcBTYhBTUAGePQKsPxxJeboSmb2Zcttj612OGqEgsd5u5Er5s4AtkCkuvaLUw9wub1uM47ZZ/s1600/TeamsDR+-+dashboard.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="886" data-original-width="1027" height="552" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgkxpOVU4LljkkbAzI2RLpm8mOXM5ofOEnuMFONX0IhEa0drekMZOlt7L16dVlAxyWcqRkexcBTYhBTUAGePQKsPxxJeboSmb2Zcttj612OGqEgsd5u5Er5s4AtkCkuvaLUw9wub1uM47ZZ/s640/TeamsDR+-+dashboard.jpg" width="640" /></a></span></div>
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<span style="font-family: "verdana" , sans-serif;">Now click Configuration Mode</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now click Wizard</span><br />
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<span style="font-family: "verdana" , sans-serif;">And choose the template "Microsoft Teams Direct Routing and VoIP Provider" and click next</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjVrLvhV1EgYJwkPSf7G6rtU9OMiAgLANogc-hQaHN2BIA6pc_9qZP_dzCHFjLo8KZzZBEQoxfSyddE0UT3V9a7c-nXaF1wG2GyHdLnBYgPgZFsTpNbLpwRZ8QXpPPPi4bQpuIvHLE6rqi7/s1600/TeamsDR1+-+Wizard.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="460" data-original-width="813" height="362" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjVrLvhV1EgYJwkPSf7G6rtU9OMiAgLANogc-hQaHN2BIA6pc_9qZP_dzCHFjLo8KZzZBEQoxfSyddE0UT3V9a7c-nXaF1wG2GyHdLnBYgPgZFsTpNbLpwRZ8QXpPPPi4bQpuIvHLE6rqi7/s640/TeamsDR1+-+Wizard.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Now click configure</span><br />
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<span style="font-family: "verdana" , sans-serif;">Create a new network controller. Choose your NIC and IP if you have multiple... </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhh7DNgXUGUmW4TweLP8GprqWidMHlWqhRupGjZkPvAYmso6ZKkBcnn0xn78MM2EhMlxlYbSJCDwv475u92HgCZLK8zRy5Sj7P57jtqPrYbwCNuYwEaUDLnppYEIdBIxPvDNJfNeYk0B0QB/s1600/TeamsDR3+-+Network+-+Choose+your+NIC.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="439" data-original-width="649" height="432" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhh7DNgXUGUmW4TweLP8GprqWidMHlWqhRupGjZkPvAYmso6ZKkBcnn0xn78MM2EhMlxlYbSJCDwv475u92HgCZLK8zRy5Sj7P57jtqPrYbwCNuYwEaUDLnppYEIdBIxPvDNJfNeYk0B0QB/s640/TeamsDR3+-+Network+-+Choose+your+NIC.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">or "any" if you only have one interface.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEink3TkFVG1iqGWnJBBNmqcPh9nEAtxoo08cigv5mtiSaH1YcXEwFde3ECDoJjjyvqVYBwzU6zHfBZmtF0CrPdWIKHo7dgLv-MQqbNYZ_O_mhgO7GMj6KXOcIGSDfOsPwRExoOC9bFAAYhc/s1600/TeamsDR4+-+Network+Next.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="436" data-original-width="648" height="430" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEink3TkFVG1iqGWnJBBNmqcPh9nEAtxoo08cigv5mtiSaH1YcXEwFde3ECDoJjjyvqVYBwzU6zHfBZmtF0CrPdWIKHo7dgLv-MQqbNYZ_O_mhgO7GMj6KXOcIGSDfOsPwRExoOC9bFAAYhc/s640/TeamsDR4+-+Network+Next.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Specify your TLS port. The default in Anynode is 5067. This is the port that the Anynode is listening on for SIP connections from Microsoft.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEieSkBh_KOJky7-sFlD4rW4YxOlOLtDBL81trhavZ-1mJmXUwek3kMujtc5MAofyWgKJLe2zJrGg7skNwGxdUzFzcdnDYGWW733ggFFbQx1gOashPMVPzM6TJ9Hq43C_zXo-nAJx3wWJmC1/s1600/TeamsDR5+-+Ports.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="440" data-original-width="648" height="434" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEieSkBh_KOJky7-sFlD4rW4YxOlOLtDBL81trhavZ-1mJmXUwek3kMujtc5MAofyWgKJLe2zJrGg7skNwGxdUzFzcdnDYGWW733ggFFbQx1gOashPMVPzM6TJ9Hq43C_zXo-nAJx3wWJmC1/s640/TeamsDR5+-+Ports.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Be sure that you use the same port you used when you configure your PSTN Gateway in PowerShell.</span><br />
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<span style="font-family: "courier new" , "courier" , monospace;">e.g. New-CsOnlinePSTNGateway -Fqdn sbc.domain.com -SipSignallingPort 5067 -MaxConcurrentSessions 10 -ForwardCallHistory $true -Enabled $true -MediaBypass $true</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now configure your certificate and private key.</span><br />
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<span style="font-family: "verdana" , sans-serif;">If you already have a certificate you want to use you can import here. You can also create a certificate signing request to give your certificate issuer when placing your order for a new certificate.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiEVDs-Q_0IyUjQVyjw_rkJlyEKUvPr2IY4v1vysbCs4R_ZFGyCdo1zcj7iDLMPAeMB91gZLe6vSeXpm46izIxyL8C6O6p31sm0zH2dyee9_JtxontkP74g09l1bsm35SMIUcdn0WgPeEEK/s1600/TeamsDR7+-+Generate+CSR.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="424" data-original-width="593" height="456" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiEVDs-Q_0IyUjQVyjw_rkJlyEKUvPr2IY4v1vysbCs4R_ZFGyCdo1zcj7iDLMPAeMB91gZLe6vSeXpm46izIxyL8C6O6p31sm0zH2dyee9_JtxontkP74g09l1bsm35SMIUcdn0WgPeEEK/s640/TeamsDR7+-+Generate+CSR.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Complete your details including common name and address etc</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEib3zIYZDg1hJZVtNeJsOEboWgtF3hXa5UaMEluDpj7KpyBjZho2Y4AUCyTD9Zt6chbNIL42lSn-kB_BVEA1IRCGegU22YpSObBCQj-0bhUo9zWpGdeoNreoMMb3hk93p6_GGmH7HpOruSO/s1600/TeamsDR9+-+Configure+CSR+2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="424" data-original-width="594" height="456" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEib3zIYZDg1hJZVtNeJsOEboWgtF3hXa5UaMEluDpj7KpyBjZho2Y4AUCyTD9Zt6chbNIL42lSn-kB_BVEA1IRCGegU22YpSObBCQj-0bhUo9zWpGdeoNreoMMb3hk93p6_GGmH7HpOruSO/s640/TeamsDR9+-+Configure+CSR+2.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Add additional subject alternate names or leave as the default. By default, Anynode adds the local IP address you have configured in the CSR along with the common name. Click next to continue</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgmyJMMS67NSO2eKaDi-VOd3zmxtsebUUWECLpX_UtlEtmXZ885ROzdUmZNOK9mQhf2lkSZgTL165MN06qCMAUoxgv5v3NSko2FRoUtiHyG5zoOPFukT472YfNhBbs-h2pPCWIoo7azQ2p1/s1600/TeamsDR10+-+Configure+CSR+3.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="424" data-original-width="597" height="454" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgmyJMMS67NSO2eKaDi-VOd3zmxtsebUUWECLpX_UtlEtmXZ885ROzdUmZNOK9mQhf2lkSZgTL165MN06qCMAUoxgv5v3NSko2FRoUtiHyG5zoOPFukT472YfNhBbs-h2pPCWIoo7azQ2p1/s640/TeamsDR10+-+Configure+CSR+3.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Configure the key length. The default (and minimum) is 2048 bit. Click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Here's the summary of the CSR. Click download to save a copy of the request file on your local PC.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh7XsXzHhlap9ECV3tW98Jay5R5e2xiFuz0pE5bITNX_ckQ0rUj-g4dHV4-P7GPe5YNAxOf1thFfq7qiVQD0MjVfGqxVGh0oNXPK2yyqFQYhCUGTM1EbJf8Gu2MrXOe3ajTMiGlK8qNa-fq/s1600/TeamsDR12+-+Cenerate+CSR+-+Download.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="424" data-original-width="593" height="456" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh7XsXzHhlap9ECV3tW98Jay5R5e2xiFuz0pE5bITNX_ckQ0rUj-g4dHV4-P7GPe5YNAxOf1thFfq7qiVQD0MjVfGqxVGh0oNXPK2yyqFQYhCUGTM1EbJf8Gu2MrXOe3ajTMiGlK8qNa-fq/s640/TeamsDR12+-+Cenerate+CSR+-+Download.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Once you have downloaded, click finish.</span><br />
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<span style="font-family: "verdana" , sans-serif;">If you can order and obtain a certificate in a few minutes, congratulations! Simply import it here. I went away and ordered the certificate and it took a little while to verify and get back. Of course the browser session got bored waiting and timed out to the login screen. So just repeat all the previous steps except for generating a CSR. </span><br />
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<span style="font-family: "verdana" , sans-serif;">Just tick import and click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">When I received my certificate I used the DigiCert certificate tool to install it, them I exported it to a file with the private key and the certificate chain to a single pfx file.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Click choose files and browse to your certificate file.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Once the certificate is imported, a summary of the certificate is displayed. Check the details and click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">If your certificate file doesn't have the certificate chain intact you can click request chain to obtain it. Otherwise click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now configure your SBC FQDN. Anynode guesses what it should be from the certificate you created. If you created or imported a wildcard cert, enter the correct name here. This is the name you will use when you configure your Online PSTN gateway.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Configure any incoming and outgoing manipulations here.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now give your node a name. It is a good idea to make them descriptive enough so you know what your looking at later if you have multiple. In this case</span><span style="font-family: "verdana" , sans-serif;"> leave it as the default and click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Here is the summary of your new Direct Routing node. Check it over and click next to configure your VoIP provider.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Click configure to add a connection to your VoIP (SIP trunk) provider.</span><br />
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<span style="font-family: "verdana" , sans-serif;">In my case I use Sipgate. Select your provider from the list or other if your provider isn't in the list and click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">TE-Systems periodically add new provider templates to the list. If you don't see yours and think you need to use it a lot, ask your account manager and they may add it in a future version.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now create a new network controller for your SIP connection and configure it as before. If you have a dedicated link to your provider make sure you choose the correct NIC. Once configured, click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Configure the ports your provider uses for the connection. Sipgate uses 5060 and 5063 as standard. Once configured, click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">If you connect to your provider through a NAT tunnel, configure it here. Otherwise click next to continue.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Configure the remote SIP domain and click next</span><br />
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<span style="font-family: "verdana" , sans-serif;">If your VoIp provider doesn't use credentials to connect, tick no credentials needed.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Sipgate issues credentials to use for connecting to VoIP phones and SBCs. Enter your details and click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now configure the SIP registration. Click edit... </span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">...and enter the following and click Ok</span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">The SIP registration settings you just entered should be present. Sipgate uses the address of record which includes your account number/name to form part of the connection. Verify and click next.</span><br />
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<br />
<span style="font-family: "verdana" , sans-serif;">Configure a SIP proxy if you have one and click next.</span><br />
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<span style="font-family: "verdana" , sans-serif;">This next screen configures your network peer white list. Add more if you have any or just click next.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgjb6zkRaqMOkfoKJRBnY_9d5pJiZdQ8GZyP2XlUWwD-nDTCTxD5l4FAMaZEy17Eg6Gp9JvFi2m2NqLyW8qaFEFYW8IwWB_r_M-wIlhk2WbSKNs_8GVffMtGjNjtL8XVpJvVf9mLQcAbXGt/s1600/TeamsDR30+-+VoIP+Whitelist.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="431" data-original-width="652" height="422" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgjb6zkRaqMOkfoKJRBnY_9d5pJiZdQ8GZyP2XlUWwD-nDTCTxD5l4FAMaZEy17Eg6Gp9JvFi2m2NqLyW8qaFEFYW8IwWB_r_M-wIlhk2WbSKNs_8GVffMtGjNjtL8XVpJvVf9mLQcAbXGt/s640/TeamsDR30+-+VoIP+Whitelist.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Give your SIP node a name. If you selected a provider from a template the default name will the the name of the template. Again make it meaningful if you have multiple. Don't just call it "SIP Trunk". This will help you when you need to edit later on. Now click finish</span><br />
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<span style="font-family: "verdana" , sans-serif;">Now you will see the summary screen for your VoIP provider. Click next to configure routing.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKeQTZvhE66fjjqWVHfTqfjx0yu048RpDB91OVrCXhZzmYZcY9DkpUtyqAP1wQsiPZHaYSO6Gxc03xO4SbJLMkA45nxtZlMfjd3nz8i6EYT1tNWEEBZ8oBv86lgYsSbKaOqzBodkKo6ZVx/s1600/TeamsDR32+-+Voice+Summary.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="417" data-original-width="604" height="440" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiKeQTZvhE66fjjqWVHfTqfjx0yu048RpDB91OVrCXhZzmYZcY9DkpUtyqAP1wQsiPZHaYSO6Gxc03xO4SbJLMkA45nxtZlMfjd3nz8i6EYT1tNWEEBZ8oBv86lgYsSbKaOqzBodkKo6ZVx/s640/TeamsDR32+-+Voice+Summary.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Anynode calls their source and destination routing Routing Domains. You can choose to use Direct Routing to route calls with or without a prefix.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Configure what you want and click finish.</span><br />
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<span style="font-family: "verdana" , sans-serif;">And that's just about it. You now have a connection to/from Microsoft Teams for Direct Routing and to/from your VoIP or SIP Provider.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You should see your Nodes and Routing Domains listed in the configuration screen. Now click commit to commit the config to memory.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Then click monitor mode to go to the dashboard. You will see a node and network controller for your Direct Routing and SIP connections. OK means they are connected outbound.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpXovYLVPhCAUn-EsxLQzLOYOvqXTu-M4Fb9YCHf0wYAhoe2a0uikNwukplaL0cyCkH-ZNGMgDa3XaxZ2QzR6Qwn_aUSKWpJjUVXqAhNO9sMa-H57qLQ_xIfSVl_CglAjXA4NxEN1el0P5/s1600/TeamsDR+-+Monitor+Mode+Finish.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="939" data-original-width="1027" height="584" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpXovYLVPhCAUn-EsxLQzLOYOvqXTu-M4Fb9YCHf0wYAhoe2a0uikNwukplaL0cyCkH-ZNGMgDa3XaxZ2QzR6Qwn_aUSKWpJjUVXqAhNO9sMa-H57qLQ_xIfSVl_CglAjXA4NxEN1el0P5/s640/TeamsDR+-+Monitor+Mode+Finish.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">To make sure Microsoft Teams can connect to your SBC click on the node to open it up. You should see SIP Options and packets being sent and received. As you can see, the SBC connects outbound to your primary, secondary and tertiary hubs.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgadMij2pozaCoGuIVzzbmcXsv40EfSIyui8wr4uBwE7N6GT-XkzBK59KTKj_t6-XD2nA8OBzHUBDk4RqaGMI3Z3h8Y1Mi87x_VnMvq2hqfbRyE8RxdqP1BB4o7hyphenhyphen_xEhW7-FLLIbX-Kyos/s1600/TeamsDR+-+Node+Options.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="536" data-original-width="999" height="342" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgadMij2pozaCoGuIVzzbmcXsv40EfSIyui8wr4uBwE7N6GT-XkzBK59KTKj_t6-XD2nA8OBzHUBDk4RqaGMI3Z3h8Y1Mi87x_VnMvq2hqfbRyE8RxdqP1BB4o7hyphenhyphen_xEhW7-FLLIbX-Kyos/s640/TeamsDR+-+Node+Options.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">If you haven't received any options or you have failed packets there is a problem. Most likely the network or firewall or possibly a misconfigured SIP Signalling Port in your Online PSTN Gateway.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">There are a couple of things to configure still to make sure it all works. In particular, for your SIP provider. Sipgate uses the address of record as standard in the SIP header for security. You also want to make sure your SBC forwards the called number to Teams or any other connected node.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Click on Configuration Mode</span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Now expand Configuration and Nodes and click on Sipgate (or the name of your provider) and click SIP User Agent.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjEM-UvCHn2AoQU3z84TlgnnVFnkBxLEIv4Dj6aIq0LGskL56R-H0A5X__0ZNVK0tpjR2dLk7EPb-0oIJ6aChbzXn-OGh34b_Qr4CbQ75_ZWGB1gHUua7yQv73sMK0DrNrOcwQPsKBnuDye/s1600/TeamsDR+-+Sipgate+-+SIP+User+Agent.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="436" data-original-width="1007" height="276" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjEM-UvCHn2AoQU3z84TlgnnVFnkBxLEIv4Dj6aIq0LGskL56R-H0A5X__0ZNVK0tpjR2dLk7EPb-0oIJ6aChbzXn-OGh34b_Qr4CbQ75_ZWGB1gHUua7yQv73sMK0DrNrOcwQPsKBnuDye/s640/TeamsDR+-+Sipgate+-+SIP+User+Agent.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Scroll down and tick "To Header" under Derive Destination-URI from. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgRsh1Wx7MsPKcUp9_Oya49pLPfLfDoZORc547QOdMobm1Q2W1BYxIUeUmDPcyh2rJzlYk-Nx98C6DRxnKnd3xLVaEk25bTw3QfCY9gHT_VKIysz_a_uEUA38h_Y-LjruUQb_BJRCuSbrp4/s1600/TeamsDR+-+Devive+Destination+URI+from+To+Header.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="399" data-original-width="1004" height="254" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgRsh1Wx7MsPKcUp9_Oya49pLPfLfDoZORc547QOdMobm1Q2W1BYxIUeUmDPcyh2rJzlYk-Nx98C6DRxnKnd3xLVaEk25bTw3QfCY9gHT_VKIysz_a_uEUA38h_Y-LjruUQb_BJRCuSbrp4/s640/TeamsDR+-+Devive+Destination+URI+from+To+Header.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Sipgate sends "sip:accountname@sipgate.co.uk" as standard for all incoming SIP messages. When your routing group forwards that on to Teams, Teams won't know what to do with that because your telephone number isn't your SIP provider account number. It is probably some E.164 number.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Sipgate also sends an automated area code which adds a 00 before your area code. In my case 0044 and the number. You need to create an incoming manipulation to change that and convert the called number to E.164.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Click on SIP Node and where it says dial string manipulations, click add.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhngpm9HnLH1i77_MOUJBbcxrofhEyi69557eb6293h5IXGltkvZDb0ctgoQiOo6mYd8ua3Hq_bMHIQnFCH8leqG4shrmxQV6nKBpQcAK-kofyEalc08Wcqur_Ka8JQMVErdqOmlpZi_Wh1/s1600/TeamsDR+-+Sip+Node+Dial+String+Manip.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="678" data-original-width="726" height="596" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhngpm9HnLH1i77_MOUJBbcxrofhEyi69557eb6293h5IXGltkvZDb0ctgoQiOo6mYd8ua3Hq_bMHIQnFCH8leqG4shrmxQV6nKBpQcAK-kofyEalc08Wcqur_Ka8JQMVErdqOmlpZi_Wh1/s640/TeamsDR+-+Sip+Node+Dial+String+Manip.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Choose Prefix and Suffix Manipulation and click next</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5R54DWLNfABfF_dAv5o9wwkFXOc05vPf2xhAhq2s_uy0QYzQZFyLCiAA9_rTg7IzdQjgHYnN1QavZuxSNCS7lTcSZ_zm_yTwDfJCOnfyr3qG82zZmXPGANmx3hewR-vS5DsaUxngjCtJU/s1600/TeamsDR34+-+New+Manip.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="423" data-original-width="603" height="280" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5R54DWLNfABfF_dAv5o9wwkFXOc05vPf2xhAhq2s_uy0QYzQZFyLCiAA9_rTg7IzdQjgHYnN1QavZuxSNCS7lTcSZ_zm_yTwDfJCOnfyr3qG82zZmXPGANmx3hewR-vS5DsaUxngjCtJU/s400/TeamsDR34+-+New+Manip.jpg" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Enter 00 in Prefix</span><br />
<span style="font-family: "verdana" , sans-serif;">Delete the first 2 leading characters</span><br />
<span style="font-family: "verdana" , sans-serif;">Add prefix + to convert to E.164</span><br />
<span style="font-family: "verdana" , sans-serif;">And click finish</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhIXkIi41PA9LLr7eT9OJdaT49bRnzEk3e43Fw91gXDmYQXYnwC-uF6M3XH3avnWA42bD27hNRNe_lyMdGnaVOaSL01oyU9swjy7wSA4b-ALlsJBt01Lin1ce8M74kDd6hKdbKozbp3g9ae/s1600/TeamsDR35+-+Prefix+and+Suffix.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="430" data-original-width="610" height="281" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhIXkIi41PA9LLr7eT9OJdaT49bRnzEk3e43Fw91gXDmYQXYnwC-uF6M3XH3avnWA42bD27hNRNe_lyMdGnaVOaSL01oyU9swjy7wSA4b-ALlsJBt01Lin1ce8M74kDd6hKdbKozbp3g9ae/s400/TeamsDR35+-+Prefix+and+Suffix.jpg" width="400" /></a></div>
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You'll see your manipulation in the list</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7D027xISgl5HJSAu1iVXtAfyX06x0qj_Ttvl5xihPPPPE22VkAcM60u0o0Pqd5CFqQ_KVsMe67wn9NIN31i3S8d7TUP90VWex030Z5HB9PjQfweAURpYxu62H3FKjdK73BimZGMjq1eHs/s1600/TeamsDR+-+Sip+Node+Dial+String+Manip+-+Done.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="678" data-original-width="726" height="596" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7D027xISgl5HJSAu1iVXtAfyX06x0qj_Ttvl5xihPPPPE22VkAcM60u0o0Pqd5CFqQ_KVsMe67wn9NIN31i3S8d7TUP90VWex030Z5HB9PjQfweAURpYxu62H3FKjdK73BimZGMjq1eHs/s640/TeamsDR+-+Sip+Node+Dial+String+Manip+-+Done.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Now just click Commit to save and write the changes to memory.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEizWib3L0-9Msejcb_IGY8cyrg31-px5SJpjreaG_b9YgUnUw6rJobQogGTQoytgBxnlQ4UEQkpyn8Ua33pmTJ5fXU-pGCG6zMHNJ4CCXCPE3X6a8TBB4r6AcocAao8LoEWbVC_zblpMu7I/s1600/TeamsDR+-+Commit.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="138" data-original-width="1031" height="84" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEizWib3L0-9Msejcb_IGY8cyrg31-px5SJpjreaG_b9YgUnUw6rJobQogGTQoytgBxnlQ4UEQkpyn8Ua33pmTJ5fXU-pGCG6zMHNJ4CCXCPE3X6a8TBB4r6AcocAao8LoEWbVC_zblpMu7I/s640/TeamsDR+-+Commit.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Time to test</span><br />
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<span style="font-family: "verdana" , sans-serif;">Go back to monitor mode to open the dashboard and click Active Sessions.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Place a test call from Teams. You should see your call on the SBC and with any luck, the person you called will receive a call and will answer.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZH3_dYyfo-Gr4RNOxFtbgTB03_sAb12m763HsMcrlce4nQd7V2FmXh3YRo28FBndjW1_OwhFKiBSma3wpv96GQzYxWai2kkKIsXQ32mrDmA0Oj-3dHm3f6-D0BQLslhxeHOTJ47Qru9YL/s1600/connected+call.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="275" data-original-width="1051" height="166" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZH3_dYyfo-Gr4RNOxFtbgTB03_sAb12m763HsMcrlce4nQd7V2FmXh3YRo28FBndjW1_OwhFKiBSma3wpv96GQzYxWai2kkKIsXQ32mrDmA0Oj-3dHm3f6-D0BQLslhxeHOTJ47Qru9YL/s640/connected+call.jpg" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">One last thing. Save your config to a local file just in case. Go back to Configuration mode and click configuration and export.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5B7LMY9Y4h8aj9F2Qb_ArnSVZPD8u6uThpz8E0pEqJQm-fmgVSTKc4bnY927m_tn7Je6R13yoNc2Hb-EvDy-dyNawThMV-T_INDdLRjHbwvXNtfhdSY9OdIZBhlX4qHxjTYoaGzwJcRBP/s1600/export+config.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="350" data-original-width="303" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh5B7LMY9Y4h8aj9F2Qb_ArnSVZPD8u6uThpz8E0pEqJQm-fmgVSTKc4bnY927m_tn7Je6R13yoNc2Hb-EvDy-dyNawThMV-T_INDdLRjHbwvXNtfhdSY9OdIZBhlX4qHxjTYoaGzwJcRBP/s320/export+config.jpg" width="277" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">And that's it! I know it seems like a lot of steps, but this represents about 5 minutes' work. Maybe 10. It will be 5 if you've done it a few times.</span><br />
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<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif;">That's all for now folks!</span><br />
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<span style="font-family: "verdana" , sans-serif;"><b style="background-color: white; color: #444444;">Additional Info</b><br style="background-color: white; color: #444444;" /><span style="background-color: white; color: #444444;">If you want information about this or any of the other products from TE-Systems <a href="http://www.te-systems.de/" style="color: #4d469c; text-decoration-line: none;" target="_blank">visit their website</a>.</span><br style="background-color: white; color: #444444;" /><br style="background-color: white; color: #444444;" /><span style="background-color: white; color: #444444;">For detailed information about the Anynode SBC <a href="http://www.anynode.de/" style="color: #4d469c; text-decoration-line: none;" target="_blank">click here</a>.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">TE-Systems produced a great YouTube video on how to do it.</span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://www.youtube.com/watch?v=_NAPru5q2c4" target="_blank">https://www.youtube.com/watch?v=_NAPru5q2c4</a></span><br />
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<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif;"><span style="font-size: small;">Thanks for reading.</span></span></span></div>
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<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif;"><span style="font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></span></h3>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-57508370598829944622018-06-20T18:00:00.000+01:002018-06-28T13:26:20.361+01:00How to: Microsoft Teams Direct Routing<span style="font-family: "verdana" , sans-serif;">Hello Readers. I hope you're well.</span><br />
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<span style="font-family: "verdana" , sans-serif;">This isn't going to be a short post, but you're probably used to my posts and you'll forgive me. ;)</span><br />
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<span style="font-family: "verdana" , sans-serif;">This post is a how to guide, plain and simple. It is going to be heavy on PowerShell and screen grabs (for systems that don't take PowerShell), specifically concentrating on voice routing for Microsoft Teams in Office 365 and Session Border Controller (SBC) configuration. I'll start with an intro before moving on to the tech stuff. If you're not technical you might want to read the intro and get on with your day.</span><br />
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<span style="font-family: "verdana" , sans-serif;">On with the show!</span><br />
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<span style="font-family: "verdana" , sans-serif;">Today I'm here to talk about a new "feature" available in/for Microsoft Teams which is currently called <b>Direct Routing</b>. I say currently because I hope Microsoft change it. For one (and this has been said by many others), the abbreviation is DR and we already use that for disaster recovery. For two, it is kind of a misnomer. Given that this is connecting to on-premises lines and telephone systems by using a Session Border Controller, it should really be called Indirect Routing. The lines and systems don't connect directly to Teams. They connect to the SBC which connects to Teams. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiExSYWBkmz1V0heGj6ytP03Kn2T0gYFDrl00nFTEmmZqu1y1jNntXkwlpMRzKNlliDNGZzFb2W3qgx2tIbaRUDHksNXQzgNkdxOLPUtpTQSTsRMQDw0NMuVcih6APYjjeS7c2cmOcZSmZI/s1600/Direct+Routing+Simple.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="443" data-original-width="1218" height="232" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiExSYWBkmz1V0heGj6ytP03Kn2T0gYFDrl00nFTEmmZqu1y1jNntXkwlpMRzKNlliDNGZzFb2W3qgx2tIbaRUDHksNXQzgNkdxOLPUtpTQSTsRMQDw0NMuVcih6APYjjeS7c2cmOcZSmZI/s640/Direct+Routing+Simple.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;">I like the term On-Premises Call Handling (OPCH) for Microsoft Teams, but what it really is, is Hybrid Voice for Microsoft Teams. Remember Hybrid Voice?</span><br />
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<span style="font-family: "verdana" , sans-serif;">To be fair though, it is more direct than we had for configuring OPCH for Skype for Business Online (SfBO). SfBO had to connect to the SBC via Skype for Business Server on-premises in either a full deployment or the cut down version called Cloud Connector Edition (CCE).</span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span><span style="font-family: "verdana" , sans-serif;">If anything it was even more <i>indirect </i>than Direct Routing.</span><br />
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<span style="font-family: "verdana" , sans-serif;">What is Direct Routing? </span></h3>
<span style="font-family: "verdana" , sans-serif;">At the time of writing, Direct Routing is in public preview. So everything in this post is subject to change. It has already gone through various levels of private preview with customers, TAP enabled resellers and MVPs all testing it out, so I can't imagine that it is far off from the final iteration, but you never know.</span><br />
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<span style="font-family: "verdana" , sans-serif;">If you happen to live in one of the countries that has access to Microsoft Carrier Services (currently just 9 countries) you can add a Calling Plan for each user which gives them a bundle of minutes to use for calling to domestic or international numbers each month. That's fine if you only have offices in those countries.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Direct Routing is feature that enables your Microsoft Teams users to use on-premises telco lines or SIP trunks to make and receive calls instead of using Microsoft Carrier Services via Calling Plans. </span><br />
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<span style="font-family: "verdana" , sans-serif;">Why do I need Direct Routing?</span></h3>
<ul>
<li><span style="font-family: "verdana" , sans-serif;">You need Direct Routing if you have offices outside the Calling Plan enabled countries and want users to be able to make calls. </span></li>
<li><span style="font-family: "verdana" , sans-serif;">You need it if you have existing lines with long contracts. </span></li>
<li><span style="font-family: "verdana" , sans-serif;">You need it if you need to connect Teams to your existing PBX to enable cross system calling.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">You might also need it if your users have mixed calling need for your users. I'll explain.</span> </li>
</ul>
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<span style="font-family: "verdana" , sans-serif;">Calling Plans are, as I said, a bundle of minutes you buy for your users. </span><span style="font-family: "verdana" , sans-serif;">Calling Plans are available as Domestic only and Domestic and International. They are also available in two sizes. In the UK you can have Calling Plan Domestic with 1,200 and 120 minutes of calling. Calling Plan 1200 costs £9.10 per user per month. Calling Plan 120 costs £4.50 per user per month. So you get 10% of the minutes for half the price. </span><br />
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<span style="font-family: "verdana" , sans-serif;">Calling Plan minutes pool at the tenant level, but only on like for like plans. Meaning that users with the 1,200 minute plan all share the cumulative total of the minutes for every user with that plan. e.g. 10 users, 12,000 minutes to share. If 2 users hammer the phone and use 80% of the minutes it only leaves 2,400 minutes for the other 8 users to share for the rest of the month. And that might work for you or your customer. However, I know companies that say they have a lot of users that rarely make calls at all.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Personally I would like to see Calling Plans change a little. For one, pooling all minutes for all plans at the tenant level would be a great start. You get the big plans for heavy users and small plans for light users. But that's not quite enough. PAYG for all calls for the lightest of users would be even better.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Keep in mind though that Calling Plans</span><span style="font-family: "verdana" , sans-serif;"> also include a SIP trunk and a number for each user. Meaning that every user in the company can be on a call at the same time and even have a call on hold. There's no limit, which is good. But companies rarely buy that many lines. 1-4 (1 channel/line per 4 people) is typical for most companies if a little high. I've seen it as low as 1-10. Point being, Calling Plans give each user their own channel/line for calling which is great and all, but if you buy SIP trunks, you might only buy one channel for every 10 people and that might be just fine for you. That means you line rental costs will be far lower than the multiple of Calling Plans for each user per month.</span><br />
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<span style="font-family: "verdana" , sans-serif;">But I digress. I'm not here to debate the value of Microsoft Carrier Services. Each use case is different and you'll want to work that out for your company or with your customers on an individual basis.</span><br />
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<span style="font-family: "verdana" , sans-serif;">You also need Direct Routing if you have offices and users all over the world and users have a need to call anywhere as cheaply as possible. For instance, you could have a user in the UK that wants to call someone in Japan. If you have offices and Direct Routing SBCs in both places you can enable it so your user in the UK calls out of the SBC in Japan to route their call out of the local lines. You'd only do this if it would be cheaper for you in the long run. But paying long distance from the UK can't be cheaper than paying local or national rate in Japan, can it? My point is it is possible and that's good.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can also use Direct Routing alongside Microsoft Carrier Services. You could use Microsoft Carrier Services in countries where it is available and Direct Routing where it isn't. If you have enough offices with Direct Routing enabled SBCs and local breakout and a decent network to route calls, you could set up Least Cost Routing and save on international calling.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Remember, Direct Routing isn't just about connecting to local lines. It is also used to connect to a local PBX. A PBX interconnect could be required for large migrations where you want to move users gradually or perhaps the PBX is connected to a specialist contact centre. It could just be because you need to "sweat" the cost of the PBX for a little longer. You could use Calling Plans for PSTN break out and Direct Routing to route calls <i>internally</i> to PBX users.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I could probably go on, but I think that's enough of an intro. You hopefully get the point. Direct Routing is definitely a good thing in the world of Microsoft hosted communications.</span><br />
<br />
<div style="text-align: center;">
_____________________________________________________________________________</div>
<div style="text-align: center;">
<br /></div>
<span style="font-family: "verdana" , sans-serif;">Now for the techie part.</span><br />
<h3>
<span style="font-family: "verdana" , sans-serif;">What you need</span></h3>
<span style="font-family: "verdana" , sans-serif;">You need a few things to make Direct Routing work. These are broken down into categories.</span><br />
<ul>
<li><span style="font-family: "verdana" , sans-serif;">Infrastructure</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Office 365 subscription and relevant licensing</span></li>
<li><span style="font-family: "verdana" , sans-serif;">A public DNS record for your SBC(s)</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Public SSL certificate for the SBC</span></li>
<li><span style="font-family: "verdana" , sans-serif;">SIP signalling and firewall ports</span></li>
</ul>
<br />
<h4>
<span style="font-family: "verdana" , sans-serif;">Infrastructure</span></h4>
<span style="font-family: "verdana" , sans-serif;">For starters you need a supported SBC. Right now the list of vendors with supported SBCs is small, but that will grow to ~9 vendors total according to Microsoft. Right now the vendors include Ribbon (nee Sonus) and Audiocodes. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You need an Office 365 (or Microsoft 365) tenant with a real domain registered. domain.onmicrosoft.com won't work. Instead you need domain.com.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You also need lines on-premises or in the data centre where you will host your SBC.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">In hybrid scenarios where you have a mixed estate with some workloads such as Skype for Business Server deployed on-premises, make sure the users that will use Teams for calling are "homed" in Skype for Business Online and not Server.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h4>
<span style="font-family: "verdana" , sans-serif;">Office 365 subscription and relevant licensing</span></h4>
<span style="font-family: "verdana" , sans-serif;">You need a plan that includes Skype for Business Online Plan 2, Teams and the Phone System add-on. The Audio Conferencing add-on is optional. You can technically buy all of the above as individual licenses. Most will have an Enterprise plan such as E1, E3 or E5. All of the "E" plans include Skype for Business Online Plan 2 and Teams. You only need the Phone System add-on and you're good to go. E5 includes SfBO Plan 2, Phone System and Audio Conferencing.</span><br />
<span style="font-family: "verdana" , sans-serif; font-weight: normal;"><br /></span>
<br />
<h4>
<span style="font-family: "verdana" , sans-serif;">A public DNS record for your SBC(s)</span></h4>
<span style="font-family: "verdana" , sans-serif; font-weight: normal;">As I said above, you need a <i>read</i> domain in Office 365. You also need a public DNS record for each of your Direct Routing enabled SBCs. e.g. sbc1.domain.com.</span><br />
<div>
<span style="font-family: "verdana" , sans-serif; font-weight: normal;"><br /></span>
<br />
<h4>
<span style="font-family: "verdana" , sans-serif;">Public SSL certificate for the SBC(s)</span></h4>
<span style="font-family: "verdana" , sans-serif;">You need a public SSL certificate to install on your SBC. The Certificate is used to encrypt all SIP signalling and media between the Microsoft edge and your SBC. The Certificate needs to have the SBC FQDN (that DNS record you created above) in the subject, common name or subject alternate name (SAN) fields. If you have multiple SBCs and multiple DNS records you can add these as SANs. Alternatively you can use a wildcard certificate such as *.domain.com and must comply with RFC HTTP over TLS.</span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="font-weight: normal;">
</span></span>
<br />
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif;"><span style="font-weight: normal;"><br /></span></span></span></span></div>
<span style="font-family: "verdana" , sans-serif;"><span style="font-weight: normal;">
</span></span><span style="font-family: "verdana" , sans-serif;"><span style="font-weight: normal;">
There is a fairly short list of qualified root certificate authorities currently and Microsoft is working on adding more based on customer request. I won't list them because it will probably change before I've finished writing this post and you can check for yourself in the official </span><span style="font-weight: 400;">documentation</span><span style="font-weight: normal;">. But I think you're going to be well covered by the companies on the list.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span><span style="font-family: "verdana" , sans-serif;"><span style="font-weight: normal;">I'd strongly suggest that you request the certificate by generating a certificate signing request from the SBC itself. You also need the private key size to be at least 2048.</span></span><br />
<br />
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h4>
<span style="font-family: "verdana" , sans-serif;">SIP signalling and firewall ports</span></h4>
<span style="font-family: "verdana" , sans-serif;">It might go without saying, but I'll say it anyway. Your SBC needs direct internet egress as close to itself as possible. If your SBC has multiple hops before it reaches the default gateway to the internet it could add latency and therefore affect call quality. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Your Direct Routing enabled SBCs don't connect directly to Teams (which isn't a SIP enabled system), but instead to upstream SBCs hosted by Microsoft and are known as connection points. There are three connection points;</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<div style="text-align: center;">
<span style="font-family: "verdana" , sans-serif;">sip.pstnhub.microsoft.com</span></div>
<div style="text-align: center;">
<span style="font-family: "verdana" , sans-serif;">sip2.pstnhub.microsoft.com</span></div>
<div style="text-align: center;">
<span style="font-family: "verdana" , sans-serif;">sip3.pstnhub.microsoft.com</span></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Sip is the global PSTN hub FQDN and must be tried first. When the SBC queries this DNS name, the Azure DNS servers return an IP address which it will use as its primary connection point. It should return an IP address from a small list (below) that is geographically and logically (from a Round Trip Time perspective) closest to the SBC.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The FQDNs will resolve to one of the following IP addresses:</span><br />
<br />
<ul>
<li><span style="font-family: "verdana" , sans-serif;">52.114.148.0</span></li>
<li><span style="font-family: "verdana" , sans-serif;">52.114.132.46</span></li>
<li><span style="font-family: "verdana" , sans-serif;">52.114.75.24</span></li>
<li><span style="font-family: "verdana" , sans-serif;">52.114.76.76</span></li>
<li><span style="font-family: "verdana" , sans-serif;">52.114.7.24</span></li>
<li><span style="font-family: "verdana" , sans-serif;">52.114.14.70</span></li>
</ul>
<br />
<span style="font-family: "verdana" , sans-serif;">If you want to know how many hops you have, I recommend doing a pathping to sip.pstnhub.microsoft.com and see for yourself. Pathping shows you all of the hops, the RTT for each hop and the combined RTT for the final destination. My lab server has a combined RTT of 10ms to get to the primary connection point even though it had 4 hops just to get to the Microsoft edge. So not so bad.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Interestingly, I ran the pathping to the same FQDN twice and got two different connection point records. One for Northern Europe (Dublin) and one for Western Europe (Amsterdam). So I'm between regions. I could also see that the internet provider for where by Lab servers are has a direct peering with Microsoft which means it is using very little of the "open internet".</span></div>
<div>
<div>
<h4>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEicdLEuJNAywO1SdfHIRQ-GLydTHsibAlYWWFaIywiuqCeBDaOQ0eNq5694v17OTp7DkbL4SVsFFGdI8bFdkPx-2d4oyg3tKs6X6M0V09yPwSZ8kBN8yxp8fGRlg4xEjGKBWt7uLowF4GCq/s1600/pathping.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="535" data-original-width="885" height="385" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEicdLEuJNAywO1SdfHIRQ-GLydTHsibAlYWWFaIywiuqCeBDaOQ0eNq5694v17OTp7DkbL4SVsFFGdI8bFdkPx-2d4oyg3tKs6X6M0V09yPwSZ8kBN8yxp8fGRlg4xEjGKBWt7uLowF4GCq/s640/pathping.jpg" width="640" /></a></div>
<br />
</h4>
<div>
<span style="font-family: "verdana" , sans-serif;">You need to open the following firewall ports for all of these address to allow traffic to and from these addresses for signalling. If your firewall supports DNS names, you can use the FQDN sip-all.pstnhub.microsoft.com which resolves to all of the IPs.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrCGATto6mHwmllquHE1ET3yJ3G45lFYdIhOkoXEqikAL_w2HdI7FJlwU1OE6pawshklNEpJqNelBbTnBBLoSES6l2xLefzvlr5woNtQGSpnkcpNpBkaNzoGdXlXg4CVYO_xPyYS3iCGL-/s1600/ports.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="68" data-original-width="716" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrCGATto6mHwmllquHE1ET3yJ3G45lFYdIhOkoXEqikAL_w2HdI7FJlwU1OE6pawshklNEpJqNelBbTnBBLoSES6l2xLefzvlr5woNtQGSpnkcpNpBkaNzoGdXlXg4CVYO_xPyYS3iCGL-/s1600/ports.jpg" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<span style="font-family: "verdana" , sans-serif;">Media traffic flows to and from separate services (the SBC and Media Processor) in the Microsoft Cloud on an IP address range of 52.112.0.0/14 using the following ports:</span><br />
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOVd1qMP0JaOkiJgKrvL8rsDdqny5XjMx7_vAXuZln9y63BRga5QZmDJI37AsUUKSvR3cRiKuHkIuz54A1NEMxdZkoQ2Dyvepjj02JjtehQRmIIr9AEphi0OQ-G3BJ4mueBxK9eiYAkG34/s1600/ports2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="68" data-original-width="766" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOVd1qMP0JaOkiJgKrvL8rsDdqny5XjMx7_vAXuZln9y63BRga5QZmDJI37AsUUKSvR3cRiKuHkIuz54A1NEMxdZkoQ2Dyvepjj02JjtehQRmIIr9AEphi0OQ-G3BJ4mueBxK9eiYAkG34/s1600/ports2.jpg" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<span style="font-family: "verdana" , sans-serif;">Microsoft recommends opening at least two ports per concurrent call from a Direct Routing enabled SBC. There are 4,095 ports available in the range which means you can route over 2,000 concurrent calls from a single connected SBC.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Sip2 and sip3 are the secondary and tertiary connection points and are used as an automated failover mechanism for SIP signalling. In the event of an outage for the primary connection point the SBC tries sip2 to establish the connection.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The table below shows the relationship of primary secondary and tertiary connection points. In this example, if your tenant is in the EU, your primary connection point will be in the EU, secondary in the US and tertiary in Asia.</span><br />
<br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjtCAcoYRswSqyKmWi6DhWBcBVV_IAqtVtohfeL_rsekHmSzoRIVmEsIYg4fik-5KY96qvUpNjDyOxwEWWrh1dgD0kubI1li-CwrIBPhHxtkTKQjJuTrxv2XVn1rJCq7556aQndWeG-RrHT/s1600/connection+points.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="72" data-original-width="824" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjtCAcoYRswSqyKmWi6DhWBcBVV_IAqtVtohfeL_rsekHmSzoRIVmEsIYg4fik-5KY96qvUpNjDyOxwEWWrh1dgD0kubI1li-CwrIBPhHxtkTKQjJuTrxv2XVn1rJCq7556aQndWeG-RrHT/s1600/connection+points.jpg" /></a></div>
<br />
<span style="font-family: "verdana" , sans-serif;">All of this is covered in the official planning documents for Direct Routing.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h3>
<span style="font-family: "verdana" , sans-serif;">How to set it up</span></h3>
<div>
<span style="font-family: "verdana" , sans-serif;">Configuring Direct Routing is actually pretty simple and requires just four steps.</span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;">These are;</span></div>
<div>
<ul>
<li><span style="font-family: "verdana" , sans-serif;">Pair your SBC(s) with Microsoft Phone System</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Configure your SBC(s) for Direct Routing</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Configure Microsoft Phone System voice "stuff"</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Enable users for Direct Routing</span></li>
</ul>
</div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<h4>
<span style="font-family: "verdana" , sans-serif;">Pair your SBC(s) with Microsoft Phone System</span></h4>
<div>
<span style="font-family: "verdana" , sans-serif;">You will configure your SBC pairing, routes and routing policies in PowerShell. </span><span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">Specifically in the Skype for Business Online PowerShell. Wait, what? I thought this was a service in Microsoft Teams. It is, but obviously the meetings policy commandlets haven't been ported over to the MicrosoftTeams module.</span></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span><span style="background-color: white;">Open PowerShell as administrator and run the following in order</span></span><br />
<span style="background-color: white; direction: ltr; font-family: "courier new" , "courier" , monospace; line-height: 19px; white-space: pre;">Import-Module SkypeOnlineConnector
$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession</span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">The output looks like this:</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjqbbfOtbZoq54ryAyIdvG2MX1JnV-_0CMdFDzkO5LY39qU25GLdSizzWphKklkaZMDE2_so4wfW9CPtRsD5XlRj31FcPA6JHiTjIilRTOkiNj1B0kEQHrs80siVAoemFuLojY1SPwQAMtm/s1600/output+sfbo+ps+connector.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="background-color: white; color: black;"><img border="0" data-original-height="192" data-original-width="640" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjqbbfOtbZoq54ryAyIdvG2MX1JnV-_0CMdFDzkO5LY39qU25GLdSizzWphKklkaZMDE2_so4wfW9CPtRsD5XlRj31FcPA6JHiTjIilRTOkiNj1B0kEQHrs80siVAoemFuLojY1SPwQAMtm/s1600/output+sfbo+ps+connector.jpg" /></span></a></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">If you have a stale session already established and you get an error executing any commands or get prompted for credentials run </span></div>
<div>
<span style="background-color: white; font-family: "courier new" , "courier" , monospace; white-space: pre;">$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession -AllowClobber</span></div>
<div>
<span style="background-color: white; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; white-space: pre;"><br /></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Adding the -AllowClobber switch after $sfbSession squashes any previously established sessions.</span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Once you have a session established you need to Add/create a new Online PSTN Gateway for Teams Direct Routing by running the following:</span><br />
<div>
<span style="background-color: white; font-family: "courier new" , "courier" , monospace;">New-CsOnlinePSTNGateway -Fqdn </span><span style="font-family: "courier new" , "courier" , monospace;">sbc.domain.com</span><span style="font-family: "courier new" , "courier" , monospace;"> -SipSignallingPort </span><span style="font-family: "courier new" , "courier" , monospace;">5060 </span><span style="font-family: "courier new" , "courier" , monospace;">-MaxConcurrentSessions </span><span style="font-family: "courier new" , "courier" , monospace;">10 </span><span style="font-family: "courier new" , "courier" , monospace;">-ForwardCallHistory </span><span style="background-color: white; font-family: "courier new" , "courier" , monospace;">$true -Enabled $true</span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">The output looks like this:</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDPxO4Knx3UaM7LkVDTgEBvWXnj5BXF3uBbbwGvxEw14bgO6ZBD_FfyIohfADVFxPJK5szP5-ti1YoMpcXl0G9zFqKsa_lVjOCeNOpGn2T_OgJ8mC6Sm5vjl-zTn3iActECFKe1ERrHY9f/s1600/add+pstn+gateway+output.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="background-color: white; color: black;"><img border="0" data-original-height="235" data-original-width="859" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDPxO4Knx3UaM7LkVDTgEBvWXnj5BXF3uBbbwGvxEw14bgO6ZBD_FfyIohfADVFxPJK5szP5-ti1YoMpcXl0G9zFqKsa_lVjOCeNOpGn2T_OgJ8mC6Sm5vjl-zTn3iActECFKe1ERrHY9f/s1600/add+pstn+gateway+output.jpg" /></span></a></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">To see an entire list of configured/paired gateways run the following</span></div>
<div>
<span style="background-color: white; font-family: "courier new" , "courier" , monospace;">Get-CsOnlinePSTNGateway</span></div>
</div>
<div>
<h4>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Configure your SBC(s) for Direct Routing</span></h4>
</div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">I'm going to cover this in a separate post. I have an SBC that isn't currently qualified (but will be), but does work.</span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">It will be covered in the next port, but you must validate the SIP options flow. Microsoft says to use the SBC management interface and see that the SBC gets a 200 OK response to the outgoing SIP options.</span></div>
<h4>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Configure Microsoft Phone System voice "stuff"</span></h4>
<div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">Voice config in Microsoft Phone System is similar to that in Skype for Business Server. It is comprised of PSTN Usages, Voice Routes and Voice Routing Policies.</span><span style="font-family: "verdana" , sans-serif;"></span></span><br />
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span>
</span><br />
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span>
</span><br />
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">First, to see if you already have any configured PSTN Usage records you can run the following;</span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span><span style="font-family: "verdana" , sans-serif;"></span></span>
<br />
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; font-family: "courier new" , "courier" , monospace;">Get-CsOnlinePstnUsage</span></span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span></span>
<br />
<div style="font-family: verdana, sans-serif;">
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;"><br /></span></span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span></span>
<br />
<div style="font-family: verdana, sans-serif;">
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">It should return one called "Global" with no usages if you haven't previously configured anything.</span></span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span></span>
<br />
<div style="font-family: verdana, sans-serif;">
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;"><br /></span></span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
</span></span>
<div style="font-family: verdana, sans-serif;">
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">Now you can add PSTN Usages one at a time</span></span></div>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;">
<div>
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="UK-Mobile"}</span><br />
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="UK-Toll-Free"}</span><br />
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="UK-Region-Local"}</span><br />
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="UK-National"} </span><br />
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="UK-Service"}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
or in bulk</div>
<div style="font-family: verdana, sans-serif;">
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="UK-Mobile","UK-Toll-Free","UK-Region-Local","UK-National"}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
If you add one that you no longer need e.g. "Set-CsOnlinePstnUsage -Identity Global -Usage @{Add="New-Usage}"...</div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
...you can delete it by using the Remove switch. The entry is case specific. If you enter "uk-delete" you'll get an error "WARNING: Cannot remove item "UK-Delete" from the collection because it cannot be found."</div>
<div style="font-family: verdana, sans-serif;">
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlinePstnUsage -Identity Global -Usage @{Remove="New-Usage"}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
If the PSTN Usage is still in use by a Voice Route you'll get an error - "PSTN Usage "New-Usage" is still being referenced in OnlineVoiceRoute:New-Usage." If you get that you just need to remove the Voice Route by running the Remove command.</div>
<div style="font-family: verdana, sans-serif;">
<span style="font-family: "courier new" , "courier" , monospace;">Remove-CsOnlineVoiceRoute -id "New-Usage"</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
Removing a voice route automatically removes it from the Voice Routing Policy.</div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
You can also group your PSTN Usages into a variable for later use</div>
<div style="font-family: verdana, sans-serif;">
<span style="font-family: "courier new" , "courier" , monospace;">$UK_Only = (Get-CsOnlinePstnUsage).Usage | Where-Object {$_ -like "UK-*"}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
To get an expanded list of your PSTN usages run the following;</div>
<div style="font-family: verdana, sans-serif;">
<span style="font-family: "courier new" , "courier" , monospace;">(Get-CSOnlinePSTNUsage).Usage</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
Now you need to create Voice Routes for each PSTN Usage</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">New-CsOnlineVoiceRoute -Name "UK-Region-Local" -Priority 0 -OnlinePstnUsages "UK-Region-Local" -OnlinePstnGatewayList sbc.domain.com -NumberPattern '^\+440?1234(([2-8]\d\d|9[0-8]\d|99[0-8])\d{3})' -Description "UK Region Local Routing"</span><br />
<span style="font-family: "courier new" , "courier" , monospace;"><br /></span>
<span style="font-family: "courier new" , "courier" , monospace;">New-CsOnlineVoiceRoute -Name "UK-Mobile" -Priority 1 -OnlinePstnUsages "UK-Mobile" -OnlinePstnGatewayList sbc.domain.com -NumberPattern '^\+44(7([1-57-9]\d{8}|624\d{6}))$' -Description "Mobile Routing"</span><br />
<span style="font-family: "courier new" , "courier" , monospace;"><br /></span>
<span style="font-family: "courier new" , "courier" , monospace;">New-CsOnlineVoiceRoute -Name "UK-Toll-Free" -Priority 2 -OnlinePstnUsages "UK-Toll-Free" -OnlinePstnGatewayList sbc.domain.com -NumberPattern '^\+44(80(0\d{6,7}|8\d{7}|01111)|500\d{6})$' -Description "UK Toll Free Routing"</span><br />
<span style="font-family: "courier new" , "courier" , monospace;"><br /></span>
<span style="font-family: "courier new" , "courier" , monospace;">New-CsOnlineVoiceRoute -Name "UK-National" -Priority 3 -OnlinePstnUsages "UK-National" -OnlinePstnGatewayList sbc.domain.com -NumberPattern '^\+440?(1[1-9]\d{7,8}|2[03489]\d{8}|3[0347]\d{8}|5[56]\d{8}|8((4[2-5]|70)\d{7}|45464\d))' -Description "National Routing"</span><br />
<span style="font-family: "courier new" , "courier" , monospace;"><br /></span>
<span style="font-family: "courier new" , "courier" , monospace;">New-CsOnlineVoiceRoute -Name "UK-Service" -Priority 6 -OnlinePstnUsages "UK-Service" -OnlinePstnGatewayList sbc.domain.com -NumberPattern '^\+?(1(47\d|70\d|800\d|1[68]\d{3}|\d\d)|999|[\*\#][\*\#\d]*\#)$' -Description "Service Routing"</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
or</div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
If you don't want t be granular and are ok with unrestricted calling through the same gateway</div>
<div style="font-family: verdana, sans-serif;">
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlineVoiceRoute -id "UK" -NumberPattern "." -OnlinePstnGatewayList sbc.domain.com</span></div>
</span><span style="font-family: "verdana" , sans-serif;"><div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
If you add a Voice Route you no longer need you can remove it</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">Remove-CsOnlineVoiceRoute -id "New-Route" </span></div>
<div>
<br /></div>
<div style="font-family: verdana, sans-serif;">
You know that variable you created earlier to group all of the PSTN Usages? You can use that to add the group when you create your Voice Routing Policy</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">New-CsOnlineVoiceRoutingPolicy "UK-Only" -OnlinePstnUsages @{Add=$UK_Only}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
If you create a new PSTN Usage you can add it to an existing Voice Routing Policy</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlineVoiceRoutingPolicy "UK-Only" -OnlinePstnUsages @{Add="UK_Service"}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
You can also remove an entry from an existing Voice Routing Policy</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">Set-CsOnlineVoiceRoutingPolicy "UK-Only" -OnlinePstnUsages @{Remove="UK_Service"}</span></div>
<div style="font-family: verdana, sans-serif;">
<br /></div>
<div style="font-family: verdana, sans-serif;">
To see the configuration of your Voice Routing Policy</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">Get-CsOnlineVoiceRoutingPolicy</span></div>
<div>
<br /></div>
<div style="font-family: verdana, sans-serif;">
If you have a lot of PSTN Usages in your policy the list can get truncated. Run the following to expand just the PSTN Usages</div>
<div>
<span style="font-family: "courier new" , "courier" , monospace;">(Get-CsOnlineVoiceRoutingPolicy).OnlinePstnUsages</span></div>
<div>
<br /></div>
</span></span></div>
<div>
<h4>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Enable users for Direct Routing</span></h4>
</div>
</div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Enabling your users for Direct Routing is also simple. Assuming they are homed online and have the relevant licensing all you need to do is enable Enterprise Voice and Voicemail, assign a phone number and grant them a Voice Routing Policy.</span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Make sure the user is online</span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; font-family: "courier new" , "courier" , monospace; white-space: pre;">Get-CsOnlineUser -Identity "User" | fl RegistrarPool</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; white-space: pre;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; white-space: pre;">Enable Enterprise Voice, Voicemail and assign a number.</span></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; font-family: "courier new" , "courier" , monospace; white-space: pre;">Set-CsUser -ID “User" -OnPremLineURI tel:+44123456789 -EnterpriseVoiceEnabled $true -HostedVoiceMail $true</span></span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Grant the Voice Routing Policy</span><br />
<span style="background-color: white; font-family: "courier new" , "courier" , monospace;">Grant-CsOnlineVoiceRoutingPolicy -Identity "User" -PolicyName "UK-Only"</span></div>
<div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">Maybe it goes without saying, but I'll mention it anyway. I'm assuming here that you've already enabled calling in Teams and that you've set Teams as the preferred calling client for the users you want to configure for Direct Routing.</span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">There is also an <i>easier</i> way to configure all this voice stuff and that is to use <a href="https://twitter.com/kenlasko" target="_blank">Ken Lasco's</a> excellent <a href="https://www.skypeoptimizer.com/" target="_blank">SkypeOptimizer</a> site/tool which can now create all of the config for Teams Direct Routing.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgG0kUjrkSyIIsBsLzjwvtgtBeWMLEZ7mILh_cCF1xtrSkmayPklNIxMEvmqwWQpciauQ_ABBC64MdcfKXh_5Ozqh1pur3U3TzY2cfnHr1Pv6vULZ5fM9jDIVDLfoHybpVeyavL8vRcoupj/s1600/skypeoptimizer.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><span style="background-color: white; color: black;"><img border="0" data-original-height="258" data-original-width="385" height="267" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgG0kUjrkSyIIsBsLzjwvtgtBeWMLEZ7mILh_cCF1xtrSkmayPklNIxMEvmqwWQpciauQ_ABBC64MdcfKXh_5Ozqh1pur3U3TzY2cfnHr1Pv6vULZ5fM9jDIVDLfoHybpVeyavL8vRcoupj/s400/skypeoptimizer.jpg" width="400" /></span></a></div>
<span style="background-color: white; font-family: "verdana" , sans-serif;"> </span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;">I would always recommend getting to know all of these commands and maybe doing it once manually. You might need to make changes or add new stuff in the future so you will need to know anyway.</span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">In my next post I'll walk you through configuring an SBC for Direct Routing.</span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><b>Update:</b> </span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;">Here's a link to my first follow up post on <a href="http://lynciverse.blogspot.com/2018/06/configure-teams-direct-routing-anynode-sbc.html" target="_blank">configuring Anynode for Direct Routing.</a></span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">If I can, I'll have multiple posts. One for each SBC I get my hands on. Watch this space.</span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;"><b>More info:</b><br /><a href="https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-solution/plan-direct-routing" target="_blank">https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-solution/plan-direct-routing</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-solution/configure-direct-routing" style="background-color: white;" target="_blank">https://docs.microsoft.com/en-us/skypeforbusiness/skype-for-business-hybrid-solutions/plan-your-phone-system-cloud-pbx-solution/configure-direct-routing</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-us/office365/enterprise/powershell/manage-skype-for-business-online-with-office-365-powershell" style="background-color: white;" target="_blank">https://docs.microsoft.com/en-us/office365/enterprise/powershell/manage-skype-for-business-online-with-office-365-powershell</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://www.youtube.com/watch?v=dVkc5Bs926Q&t=32s" style="background-color: white;" target="_blank">https://www.youtube.com/watch?v=dVkc5Bs926Q&t=32s</a></span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; font-family: "verdana" , sans-serif;">That's all for now folks!</span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;"></span></span><br />
<h3 style="margin: 0px; position: relative;">
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;"><span style="background-color: white;">___________________________________________________</span></span></span></div>
<div style="background-color: white; text-align: center;">
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;"><br /></span></span></div>
<div style="background-color: white;">
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">Thanks for reading.</span></span></div>
<div style="background-color: white;">
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;"><br /></span></span></div>
<span style="background-color: white; font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></h3>
</div>
</div>
</div>
</div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-1609109042060517062018-06-12T18:30:00.000+01:002018-06-13T10:12:10.361+01:00Cloud Recording in Microsoft Teams<span style="font-family: "verdana" , sans-serif;">Hi readers,</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Hope you're well. Just a quick one for a change.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You have probably seen that Cloud Recording is now available in Microsoft Teams. BTW, I'm taking the trouble to write Microsoft Teams because of some recent product name changes. You know who you are! ;)</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">...so, Cloud Recording is now available in Microsoft Teams. It is still in preview so it probably isn't totally finished. But I can say for sure that it works. I just wanted to give you some quick detail on enabling it, using it and anything else you might need to know.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>Licensing</b></span><br />
<span style="font-family: "verdana" , sans-serif;">First things first. If you want to use it, you need a license for Stream for Office 365. Stream? you say. What does that have to do with Teams? Stream is actually the engine behind Cloud recording. It provides the storage, playback and sharing capability, plus transcription and indexing. Everything you need to be able to record and watch the recording. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">All users that initiate recording need a license with the rights to upload videos to Stream. Users that view the recordings also need a license which includes the rights to view the video in Stream.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Stream is available as two plans. Plan 1 and Plan 2. Plan 1 includes view and upload rights. 2 includes more (see below).</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiEMzKCeh3zL2p1BTALe-iMMS2P-oGtIvhvKzJZ3ri-EzOyuugdmpI3_12xYhRuSMtVDk3VQvZGcIhiQw_S_hbKTAu5ixQcZT5W1X4sUpyVLUhNQZJfHaFGpTkkZA16uvXQ7p3XzhM3XBX3/s1600/Stream+Standalone.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="325" data-original-width="1045" height="198" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiEMzKCeh3zL2p1BTALe-iMMS2P-oGtIvhvKzJZ3ri-EzOyuugdmpI3_12xYhRuSMtVDk3VQvZGcIhiQw_S_hbKTAu5ixQcZT5W1X4sUpyVLUhNQZJfHaFGpTkkZA16uvXQ7p3XzhM3XBX3/s640/Stream+Standalone.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Stream Plan 1 is included as standard with Office 365 Enterprise and Education E1 and E3. Stream Plan 2 is included in Office 365 Enterprise and Education E5. It is also available as an add-on to plans E1 and E3 as well as Kiosk. <b>Stream is not available in Business plans e.g. Business Premium and Business Essentials. </b>Office 365 Kiosk plans have view rights only.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjLces9KPMjvg27ffAKN39ad8YY7eDpw3St-BvL3t1OiHpBfh52LZGmZYE_vLESOmdMo2DM3dzADsV0ptskaeM4nT13wPdXfP3XXsx0A-osmnSwZc4_g80HAvex-l60Inz4HGW-xwrDRZO0/s1600/Stream+O365+packages.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="484" data-original-width="1046" height="296" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjLces9KPMjvg27ffAKN39ad8YY7eDpw3St-BvL3t1OiHpBfh52LZGmZYE_vLESOmdMo2DM3dzADsV0ptskaeM4nT13wPdXfP3XXsx0A-osmnSwZc4_g80HAvex-l60Inz4HGW-xwrDRZO0/s640/Stream+O365+packages.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">It might go without saying, but your user also needs to be licensed for and enabled for Microsoft Teams. Teams is available in Business, Enterprise and Education Plans as standard and as an add-on (<a href="https://docs.microsoft.com/en-us/MicrosoftTeams/iw-trial-teams" target="_blank">free 1-year trial</a>) for some smaller plans.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">What's the difference between Plan 1 and 2? You can see the table above which shows you what's available in each plan. From a feature perspective, plan 1 gives you record and upload and playback with inline transcription [CC]. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">That might be enough for some. But what we say in the demos at Ignite or Enterprise Connect or both was the ability to search the transcription for keywords and skip ahead to those sections. That was awesome and I know most of us want that. It's okay of you have E5, but not for the vast majority of companies out there with E3. The add-on costs £3.80 per user per month in the UK (plus VAT). Not sure companies will be forking out for every user in a hurry. At least not just for the extra meeting recording options. What do you think?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2K38NubnLWyyAMiiUglK8LNpVSjMfPp8o9hAi7H-tWoLdbdULbW2vdcp4NvRZrw60EV0a-FUgbG1xQDXdUZ5uaNS270zMmzu2y8_eYUi3C-aCh94q8ogLPROZgDhgCydUEkLDuuStyBRk/s1600/stream+add-on.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="402" data-original-width="310" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2K38NubnLWyyAMiiUglK8LNpVSjMfPp8o9hAi7H-tWoLdbdULbW2vdcp4NvRZrw60EV0a-FUgbG1xQDXdUZ5uaNS270zMmzu2y8_eYUi3C-aCh94q8ogLPROZgDhgCydUEkLDuuStyBRk/s320/stream+add-on.jpg" width="246" /></a></div>
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<br /></div>
<span style="font-family: "verdana" , sans-serif;">Once you have the licensing make sure you assign the licensing to your users. I won't cover that here.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>Enable it</b></span><br />
<span style="font-family: verdana, sans-serif;">You can make changes to the meetings policies in PowerShell. Specifically in the Skype for Business Online PowerShell. Wait, what? I thought this was a service in Microsoft Teams. It is, but obviously the meetings policy commandlets haven't been ported over to the MicrosoftTeams module.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Open PowerShell as administrator and run the following in order</span><br />
<span style="background-color: #f9f9f9; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px; white-space: pre;">Import-Module LyncOnlineConnector
$userCredential = Get-Credential
$sfbSession = New-CsOnlineSession -Credential $userCredential
Import-PSSession $sfbSession</span><br />
<span style="background-color: #f9f9f9; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; font-size: 13.93px; line-height: 19px; white-space: pre;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The output looks like this</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjW5082bm2lNYo5pNwu2xlSeV2zJmXcWYE6561fbY8dmuwW3KV0ZqupNw7LUJ2rc_EPrhjCqMvPbCim7jZX0Mxzvj6QTkbhx83VBLsN9sLcRpQmAymv5fv_4DP6b1LNhxM1Wdu9EXdg5SXC/s1600/output+sfbo+ps+connector.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="257" data-original-width="857" height="190" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjW5082bm2lNYo5pNwu2xlSeV2zJmXcWYE6561fbY8dmuwW3KV0ZqupNw7LUJ2rc_EPrhjCqMvPbCim7jZX0Mxzvj6QTkbhx83VBLsN9sLcRpQmAymv5fv_4DP6b1LNhxM1Wdu9EXdg5SXC/s640/output+sfbo+ps+connector.jpg" width="640" /></a></div>
<br />
<span style="font-family: "verdana" , sans-serif;">Now you need to enable recording and transcription. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">If you haven't been granular in creating and assigning meeting policies to your users and they all inherit the Global meetings policy, just run the following</span><br />
<span style="background-color: #073763; color: yellow; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">Set-CsTeamsMeetingPolicy</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-Identity</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> Global </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-AllowCloudRecording</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: lime; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">$true</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><br />
<span style="background-color: #073763; color: yellow; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">Set-CsTeamsMeetingPolicy</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-Identity</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> Global </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-AllowTranscription</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: lime; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">$true </span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><br />
<span style="background-color: #f9f9f9; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; font-size: 12.8px; line-height: 19px;"><br /></span>
<br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhziuzFVoPgB8WB5iB1414Cu3ScLIuHMV2fdbXbHd6Ouylr-cDDlDYnCRUkIVFmGUbJyQ_kV7h_KLeb5kJp-7yCwf5ykd8z7LkDTOv7gR2FoYFibbAZ49YK2PojElmrfhIBOePTrXs6JUxP/s1600/enable.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="54" data-original-width="857" height="40" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhziuzFVoPgB8WB5iB1414Cu3ScLIuHMV2fdbXbHd6Ouylr-cDDlDYnCRUkIVFmGUbJyQ_kV7h_KLeb5kJp-7yCwf5ykd8z7LkDTOv7gR2FoYFibbAZ49YK2PojElmrfhIBOePTrXs6JUxP/s640/enable.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">If you have assigned other user policies to users and want to fallback to the Global policy you just need to clear out the policy.</span><br />
<span style="background-color: #073763; color: yellow; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">Grant-CsTeamsMeetingPolicy</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-Identity</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> {user} </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-PolicyName</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: lime; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">$null</span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><span style="background-color: #073763; color: #cccccc; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;">-Verbose </span><span style="background-color: #073763; color: white; direction: ltr; font-family: "consolas" , "menlo" , "monaco" , "lucida console" , "liberation mono" , "dejavu sans mono" , "bitstream vera sans mono" , "courier new" , monospace , sans-serif; line-height: 19px;"> </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"></span><br />
<span style="font-family: "verdana" , sans-serif;"><b>Update: </b>Recording is enabled by default for the Global Teams Meeting Policy.</span><br />
<div>
<br /></div>
<span style="font-family: "verdana" , sans-serif;"><b>Using it</b></span><br />
<span style="font-family: "verdana" , sans-serif;">Couldn't be simpler. Microsoft has a dedicated landing page with a user guide </span><span style="font-family: "verdana" , sans-serif;"><a href="https://aka.ms/recordmeeting" target="_blank">https://aka.ms/recordmeeting</a></span><br />
<br />
<span style="font-family: "verdana" , sans-serif;">Just start a meeting in Microsoft Teams, click on the ellipses menu button and choose start recording.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgI4IbZjUlx3I5ClUsypJ9_uVLGydPqxFyVtPBs9vDP8_uScOX6sLLmUpdZxlRNMeBHJjBp5FpjcWFRwMbL4iaLCgCQUwlp7LVTdQlG796VINjEgxAQZFCNo6J2tI-MlTESVav1r_luBuRM/s1600/start+recording.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="142" data-original-width="390" height="116" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgI4IbZjUlx3I5ClUsypJ9_uVLGydPqxFyVtPBs9vDP8_uScOX6sLLmUpdZxlRNMeBHJjBp5FpjcWFRwMbL4iaLCgCQUwlp7LVTdQlG796VINjEgxAQZFCNo6J2tI-MlTESVav1r_luBuRM/s320/start+recording.jpg" width="320" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I tried Recording in the full Windows client and in browsers including Chrome and Edge and it works the same in all of them. Sadly the control isn't available in the mobile client (yet).</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You also get a privacy policy popup for every participant. The link is <a href="https://aka.ms/teamsprivacy">https://aka.ms/teamsprivacy</a>.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0YfS4vGN_HjeGBaTMf1f97G4Cfb-h3DiFzrwsgM8VGS6dElPizTI1h_p0YDa8gyEOaRhPSB0pCxmk_jO7158uko4waA_Fkw2SrhY_tGmpDx6yiV9dOVdwpAWvCPg4ZIO-VzE2Q4tw-hqm/s1600/privacy+policy.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="116" data-original-width="1600" height="46" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj0YfS4vGN_HjeGBaTMf1f97G4Cfb-h3DiFzrwsgM8VGS6dElPizTI1h_p0YDa8gyEOaRhPSB0pCxmk_jO7158uko4waA_Fkw2SrhY_tGmpDx6yiV9dOVdwpAWvCPg4ZIO-VzE2Q4tw-hqm/s640/privacy+policy.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can also set a privacy policy that must be accepted before recording starts.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Interestingly, I scheduled a meeting and invited an external participant and saw the ellipses menu so I decided to look. As you can see below, they get the menu item for start recording, but it is greyed out. This is the experience if you don't have recording enabled for the meeting policy assigned to your user account.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhbX3rk3yM6zxUmuoN-76674qTEpKN856u-VX3pjz0a_26RNAN0uqjHB0hSoCr2HtKaDmr5GgKZV99V_wqinKsgqS3-2YxVYXbaVY-sBE4umGMiYxPhnzX5xaBrvo_i7KHIJKdTqq6Foc1l/s1600/no+rights.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="166" data-original-width="387" height="136" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhbX3rk3yM6zxUmuoN-76674qTEpKN856u-VX3pjz0a_26RNAN0uqjHB0hSoCr2HtKaDmr5GgKZV99V_wqinKsgqS3-2YxVYXbaVY-sBE4umGMiYxPhnzX5xaBrvo_i7KHIJKdTqq6Foc1l/s320/no+rights.jpg" width="320" /></a></div>
<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;">Anyone who meets the following criteria can start or stop a recording, even if the meeting organiser</span><span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;"> isn't present.</span><br />
<span style="font-family: "verdana" , sans-serif;"></span><br />
<ul>
<li><span style="font-family: "verdana" , sans-serif;">Has an Office 365 Enterprise E1, E3, or E5 license.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Has a recording license from an IT admin.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Isn't a guest or from another company.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Has Microsoft Stream upload video permissions.</span></li>
</ul>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_uiaLCMHoZ7TLk9N7ovz28THYfW4upAJkDG1qQZJ6o2EAF4ngHN3qNP0crEQiCopbwwNrxQQIWi1CNPREzUvzlvgu_q7xj_Ic4Y_g-dLzU9D577kZXHA-5M2Mk4jIeUPiD3ZZvBE62hHh/s1600/start+and+stop.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="339" data-original-width="692" height="312" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_uiaLCMHoZ7TLk9N7ovz28THYfW4upAJkDG1qQZJ6o2EAF4ngHN3qNP0crEQiCopbwwNrxQQIWi1CNPREzUvzlvgu_q7xj_Ic4Y_g-dLzU9D577kZXHA-5M2Mk4jIeUPiD3ZZvBE62hHh/s640/start+and+stop.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can stop the recording by doing the same, before the meeting ends.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXDSA-jNnFpKKvPZ_frT8oIZTUiGWlPoDCDSyh1_qKyaKmVlec88nyFUSBpdNh7pgmNGfKBYEbUdNwg-6XOWnu1mpcF-z8r2rU6ba_ZmkXrz_XUyLJpV0PQu9qOYp7hQ4U15tdThrsWQXm/s1600/stop+recording.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="138" data-original-width="384" height="115" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgXDSA-jNnFpKKvPZ_frT8oIZTUiGWlPoDCDSyh1_qKyaKmVlec88nyFUSBpdNh7pgmNGfKBYEbUdNwg-6XOWnu1mpcF-z8r2rU6ba_ZmkXrz_XUyLJpV0PQu9qOYp7hQ4U15tdThrsWQXm/s320/stop+recording.jpg" width="320" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Recording automatically stops once the meeting ends. You'll see a message in the channel you had your meeting in that recording is being uploaded and will be available shortly. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgVDmXqebRud5hU3vM1W67TUh_FlMustdfGVup4RNJKqfHNtkRAN8V-O4m1H23dd1V0jG1U-LZy4_SszWlG-vzk0eiH0O_n7-ssHSg0pW6zLHpaaqlrrqOHgHr9ZmR3uFGLTTe00J3-gH82/s1600/recording+being+saved.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="288" data-original-width="901" height="204" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgVDmXqebRud5hU3vM1W67TUh_FlMustdfGVup4RNJKqfHNtkRAN8V-O4m1H23dd1V0jG1U-LZy4_SszWlG-vzk0eiH0O_n7-ssHSg0pW6zLHpaaqlrrqOHgHr9ZmR3uFGLTTe00J3-gH82/s640/recording+being+saved.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Once that's done and it's ready you'll have the playback icon.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhndMAnwjvOGAaUSnIOYpLSTVQNbsKC-TbiwnCChZWqtqIZHVXk2ebYMw-z5YAeRNVWKLNdZ6wNPh9uxdljFM3b_Fm6fd-zjwAUNAsi_lRkEdChPEBywm7RQ8mI4cPelg95kLw1pcqmPx92/s1600/meeting.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="187" data-original-width="527" height="226" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhndMAnwjvOGAaUSnIOYpLSTVQNbsKC-TbiwnCChZWqtqIZHVXk2ebYMw-z5YAeRNVWKLNdZ6wNPh9uxdljFM3b_Fm6fd-zjwAUNAsi_lRkEdChPEBywm7RQ8mI4cPelg95kLw1pcqmPx92/s640/meeting.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Click on the meeting and it opens up the player</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZrSIBkkfz6SHCmcp3M75YWA6gxfUgEyF6gtr2TsRx1dlLFbOuYZVzweFCN5Xh0Yt8-TXZ1MsdYZvc8vqLiA3tZIZeT4dmhg9rRunM8U64z5-kOHR0tWhVss4d9_UbQAFEXMH751xZlMVe/s1600/playback.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="513" data-original-width="903" height="362" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiZrSIBkkfz6SHCmcp3M75YWA6gxfUgEyF6gtr2TsRx1dlLFbOuYZVzweFCN5Xh0Yt8-TXZ1MsdYZvc8vqLiA3tZIZeT4dmhg9rRunM8U64z5-kOHR0tWhVss4d9_UbQAFEXMH751xZlMVe/s640/playback.jpg" width="640" /></a></div>
<div class="separator" style="clear: both; text-align: center;">
</div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Click play and it starts the meeting playback with a summary screen</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj2yahworOA-62GyQR2qTYZ_IoarcIUV6APJoboDN2lcKMDjrwC57t1ZUA3e0gFpYa-V5vzqbwrVkGR9KNQbWtjbOLg4TXPABSeVIo4sLPqtpZ0o0oZmL1920pg4jXy3WcbLzwXTgKV7G3e/s1600/playback+2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="503" data-original-width="900" height="356" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj2yahworOA-62GyQR2qTYZ_IoarcIUV6APJoboDN2lcKMDjrwC57t1ZUA3e0gFpYa-V5vzqbwrVkGR9KNQbWtjbOLg4TXPABSeVIo4sLPqtpZ0o0oZmL1920pg4jXy3WcbLzwXTgKV7G3e/s640/playback+2.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Then the meeting including all audio, video...</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQ_Cf5w39yeU7PTrIBFthhePy-tNf-in9FJsdW9M7YYkxXv9AuEmFo0il0EMqKZnLiPG113Y5PZIOW351-C4XO4m6XqQo0wag83pBzjrvQF-bJhKXUHnjDC8-_QpzxtGtbVCPkfSyp7rzE/s1600/playback+2+participants.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="509" data-original-width="897" height="362" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQ_Cf5w39yeU7PTrIBFthhePy-tNf-in9FJsdW9M7YYkxXv9AuEmFo0il0EMqKZnLiPG113Y5PZIOW351-C4XO4m6XqQo0wag83pBzjrvQF-bJhKXUHnjDC8-_QpzxtGtbVCPkfSyp7rzE/s640/playback+2+participants.jpg" width="640" /></a></div>
<div class="separator" style="clear: both; text-align: left;">
<br /></div>
<div class="separator" style="clear: both; text-align: left;">
...<span style="font-family: "verdana" , sans-serif;">and content</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiStK85NCr0tTlED3zPTFBiUi5a42kAr7BYFRbXhXyDtUuXvQ5P08kSZvyWiPC1oh0bRO6y9tk_cnoiXuTaYXkghvrcfhrJa9LOj92cANnUjNPHkWkaAclerTzoL4vGP7-OuMaigeT5seId/s1600/playback+content.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="546" data-original-width="934" height="374" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiStK85NCr0tTlED3zPTFBiUi5a42kAr7BYFRbXhXyDtUuXvQ5P08kSZvyWiPC1oh0bRO6y9tk_cnoiXuTaYXkghvrcfhrJa9LOj92cANnUjNPHkWkaAclerTzoL4vGP7-OuMaigeT5seId/s640/playback+content.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can also open the meeting in Stream by clicking on the ellipses menu button in the playback placeholder</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgt1fgsFGM4WzA07q0Iv5gehA4H7uST2fe7Myqa96UFxgoATjm1ifLZ9pVvXaU7MWiwyxXvGuLT_ZUwnf8BnwNuMd92E-rkYpcuxgcbuze0DFZBQ9kwk17_RBZyTJ2I8fB0ljWLhQVJynvV/s1600/open+in+stream.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="241" data-original-width="483" height="159" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgt1fgsFGM4WzA07q0Iv5gehA4H7uST2fe7Myqa96UFxgoATjm1ifLZ9pVvXaU7MWiwyxXvGuLT_ZUwnf8BnwNuMd92E-rkYpcuxgcbuze0DFZBQ9kwk17_RBZyTJ2I8fB0ljWLhQVJynvV/s320/open+in+stream.jpg" width="320" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Once in Stream you can Like and Share etc</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjh1mSRpNsXfja_2A79cOoTuOyOMt6oevYMM1mVlmy_ucJM6Xx8M54ZicIZeMaVK4PGKiaB2GQRPoaFQtJBmVFmI023dk4cHkbyBBpfrcwdbifzRQhrbVX5zTxbkf-QPy_4oO5Vr8q8dcg5/s1600/in+stream.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="836" data-original-width="1148" height="466" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjh1mSRpNsXfja_2A79cOoTuOyOMt6oevYMM1mVlmy_ucJM6Xx8M54ZicIZeMaVK4PGKiaB2GQRPoaFQtJBmVFmI023dk4cHkbyBBpfrcwdbifzRQhrbVX5zTxbkf-QPy_4oO5Vr8q8dcg5/s640/in+stream.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can also open the ellipses menu and do more, including downloading it</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiONx60YBbQI9KhvJjXyuk62aPgO5u68Vb8WvSzp1MVTXvrFY34TnBRSinZ_7gmjV7uF3z1pAS_DoAx9FNmDDOMt4bD3lUXNKKg78JRhLx0H4pk0J117nhyRN9aRG3qMeskw8imtU2BMN9S/s1600/more.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="218" data-original-width="387" height="180" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiONx60YBbQI9KhvJjXyuk62aPgO5u68Vb8WvSzp1MVTXvrFY34TnBRSinZ_7gmjV7uF3z1pAS_DoAx9FNmDDOMt4bD3lUXNKKg78JRhLx0H4pk0J117nhyRN9aRG3qMeskw8imtU2BMN9S/s320/more.jpg" width="320" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I won't go into all the options. I just wanted to get a quick post out to give you the basics and let you discover the rest on your own. Go, discover, play.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You also get an email with a link to the recording which takes you to Stream for playback. </span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7iXK6B_KbewVBJpZnotNMI7h84KCpjukgEACCsZqDsZuZUnzZcYJ1iJJVkgVZeY0mKdh2l7lgvtT6EvvmdSE9Km2GF6a4EOKV30_c6x-U2d9ScwrmJXkgbmzBQX5qscR4v6ussAndTBA6/s1600/email.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="538" data-original-width="1046" height="328" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7iXK6B_KbewVBJpZnotNMI7h84KCpjukgEACCsZqDsZuZUnzZcYJ1iJJVkgVZeY0mKdh2l7lgvtT6EvvmdSE9Km2GF6a4EOKV30_c6x-U2d9ScwrmJXkgbmzBQX5qscR4v6ussAndTBA6/s640/email.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Before I forget. Make sure you plan for storage requirements in Stream. A</span><span style="font-family: "verdana" , sans-serif;"> 1-hour recording is 400 MB. Make sure you understand the capacity required for recorded files and have sufficient storage available in Microsoft Stream. Read </span><a data-linktype="external" href="https://docs.microsoft.com/en-us/stream/license-overview" style="color: #0050c5; cursor: pointer; font-family: Verdana, sans-serif; word-wrap: break-word;" target="_blank">this article</a><span style="font-family: "verdana" , sans-serif;"> to understand the base storage included in the subscription and how to purchase additional storage.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>More info:</b></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-us/microsoftteams/cloud-recording" target="_blank">https://docs.microsoft.com/en-us/microsoftteams/cloud-recording</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-us/stream/license-overview" target="_blank">https://docs.microsoft.com/en-us/stream/license-overview</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-us/office365/enterprise/powershell/manage-skype-for-business-online-with-office-365-powershell" target="_blank">https://docs.microsoft.com/en-us/office365/enterprise/powershell/manage-skype-for-business-online-with-office-365-powershell</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://docs.microsoft.com/en-us/stream/manage-content-permissions" target="_blank">https://docs.microsoft.com/en-us/stream/manage-content-permissions</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><a href="https://support.office.com/en-gb/article/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24?ui=en-US&rs=en-GB&ad=GB">https://support.office.com/en-gb/article/record-a-meeting-in-teams-34dfbe7f-b07d-4a27-b4c6-de62f1348c24?ui=en-US&rs=en-GB&ad=GB</a></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">That's all folks!</span><br />
<h3 style="margin: 0px; position: relative;">
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">___________________________________________________</span></span></div>
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;"><br /></span></span></div>
<div>
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">Thanks for reading.</span></span></div>
<div>
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;"><br /></span></span></div>
<span style="font-weight: normal;"><span style="font-family: "verdana" , sans-serif; font-size: small;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></h3>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-24973035201942366062018-06-04T12:50:00.001+01:002018-06-04T13:06:32.912+01:00Which Microsoft UC deployment type is right for your company?<span style="font-family: "verdana" , sans-serif;">Hello Readers. I hope you're well. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I like to mix it up a bit with content type on my blog. Some technical (and hopefully useful), some product review and some (like this one) which falls under consulting or maybe advice. Whatever you call it, I hope it is useful to you.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I get asked this question almost every day. How do I choose a Microsoft UC deployment type that's right for my company? </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh04NifZDo4Hu1BlNmzOta-vsFBuVnF-bJtA899mNuNO2-MmqVbHyohiN4wpb9hphZJ9NttL84ZE7TzYWWwuZmT8PKrAcK49j2noLPMwu5-Jx4lyjpLj6RX7I17jpWj5JVTcFZ84cQ3uvl4/s1600/fork+in+the+road.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="332" data-original-width="1115" height="190" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh04NifZDo4Hu1BlNmzOta-vsFBuVnF-bJtA899mNuNO2-MmqVbHyohiN4wpb9hphZJ9NttL84ZE7TzYWWwuZmT8PKrAcK49j2noLPMwu5-Jx4lyjpLj6RX7I17jpWj5JVTcFZ84cQ3uvl4/s640/fork+in+the+road.jpg" width="640" /></a></div>
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<br />
<span style="font-family: "verdana" , sans-serif;">One thing I'll say right up front is that when I drafted this post last year, Microsoft hadn't yet announced that Microsoft Teams was eventually going to replace Skype for Business Online. The intention was to compare Skype for Business deployment types. Because Teams is an eventuality for pure Office 365 deployments, I've had to adapt the post somewhat.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">Most organisations have a clear mandate to save money and
drive business efficiency. The best way to do both is to unify your
communication channels into a single, easy to use interface. Skype for
Business and Microsoft Teams combines chat, presence, meetings, video, internal and external
telephony in one. This means you can get rid of all of those point solutions
such as your telephone system, AV deployment, audio and web conferencing
solution and consumer based chat tool. Consolidation alone can pay for
itself quickly. Removing the complication of multiple, hard to use tools
and adding features such as rich presence and real-time collaboration make
employees more productive. Doing both could mean that you actually make
money on your investment.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">Now that you’ve chosen Microsoft as your Unified
Communications (UC) solution vendor, you now need to decide which deployment type
suits your company best.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<h3>
<b><span style="font-family: "verdana" , sans-serif;">On-premises or Cloud?</span></b></h3>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">The first choice you have to make is whether you want to
host it internally on your own infrastructure or consume it as a service,
hosted by a 3</span><sup style="font-family: Verdana, sans-serif;">rd</sup><span style="font-family: "verdana" , sans-serif;"> party. </span></div>
<div class="MsoNormal">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l1 level1 lfo1;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">On-premises</span></b><span style="mso-fareast-font-family: "Times New Roman";"> - If you’ve already made a big investment in resilient
server infrastructure and all of your other applications are hosted
internally, you’ll probably choose to deploy on-premises. Skype for
Business Server can be designed to support companies of any size, shape and
complexity. An on-premises Skype for Business Solution requires a
number of high spec servers to offer all of the features available.
A “one of each” deployment with no resiliency will require a minimum of 5
servers. Adding in resiliency can make that number grow
significantly. Skype for Business Deployments with Enterprise Voice
capability require expert knowledge to support effectively.<o:p></o:p></span></span></li>
</ul>
<div class="MsoNormal">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l1 level1 lfo1;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Cloud</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – If you’re already starting to move other
applications to the cloud, such as moving Exchange Server or SharePoint to
Office 365, you’re probably open to using Skype for Business from the
Cloud. Cloud deployments are supported by the provider of the
service which means you can focus on your business. Some solutions, like Microsoft Teams are only available in the cloud and many organisations are already using Teams alongside Skype for Business wherever it is deployed.<o:p></o:p></span></span></li>
</ul>
<div class="MsoNormal">
<br /></div>
<h3>
<b><span style="font-family: "verdana" , sans-serif;">Private or public Cloud?</span></b></h3>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">Skype for Business has two
distinct product roadmaps. These are Skype for Business Server and Skype
for Business Online. I've listed Teams under the SfBO banner. </span></div>
<div class="MsoNormal">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Skype for Business Server</span></b><span style="mso-fareast-font-family: "Times New Roman";"> can be deployed
on-premises or as a <b>Private Cloud</b> instance, hosted by a 3<sup>rd</sup>
party provider. Skype for Business Server is the <i>full</i> product
with every feature available. <o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Skype for Business Online </span></b><span style="mso-fareast-font-family: "Times New Roman";">is a multi-tenanted, <b>Public
Cloud</b> version of Skype for Business Server, hosted by Microsoft in Office
365. <b>Phone System (formerly Cloud PBX) </b>is an add-on service
to Skype for Business Online which adds telephony functionality. </span>Last year, Microsoft announced that their <b>Teams </b>product was to get all of the features of Skype for Business Online including Phone System. So, although there is no formal end date for SfBO, at some point in the future it will be gone.</span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">Both are Skype for Business, however there are a number of
key differences. Such as; <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Feature parity - </span></b>Skype for Business Online is a solution shared by
multiple companies globally. This architecture introduces a number
of limitations in the features available. Rather than deliver the
features as written into Skype for Business Server, Microsoft has built custom add-on solutions that emulate the equivalent Server based feature.
The feature list deficit is shrinking all the time and eventually, Skype
for Business Online and Phone System (formerly Cloud PBX)<b> </b>will
offer parity or at least the equivalent of parity. Teams adds a new dimension to this. Just as Skype for Business Online started with only a basic set of features, Teams also had to start somewhere and then play catch up. Teams should have feature parity (according to <a href="https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf" target="_blank">Microsoft's public roadmap</a>) with Skype for Business Online by the end of June 2018 (Q2 CY2018). By the end of CY2018 it should overtake it by adding additional features that were previously only available in Skype for Business Server (Call Park and Call pickup).<o:p></o:p></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Application integration</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – Skype for Business
Server has a rich and mature set of APIs and SDKs that allow application
developers to integrate their solutions directly with Skype for
Business server and the Skype for Business client. Applications such as Contact Centre and Recording need
deep integration with Skype for Business in order to allow the applications
to control the call flow. This requires application components to be
installed directly on the Skype for Business Servers. Again, because
of the multi-tenant nature of Skype for Business Online and because of the
number of 3<sup>rd</sup> party solutions available, it isn’t possible to
install these components and isolate them to just a single tenant.
Microsoft is developing a new set of APIs and SDKs which could allow 3<sup>rd</sup>
party developers to integrate their solutions with Office 365. Microsoft started delivering a new set specifically for Skype for Business Online/Phone System however this stopped following the announcement about Teams. Microsoft is now working on new stuff for developers for Teams. It is already possible to build apps that can be added to Teams. But this doesn't offer the same experience for software vendors. It could be some while before these new Teams APIs are ready for
deployment and it isn’t yet clear whether the solutions that use them will
be able to offer the same capabilities as the more mature ones for Skype for Business Server.<o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Connectivity </span></b><span style="mso-fareast-font-family: "Times New Roman";">–<b> </b>Private hosted solutions are often directly
connected to a customer network to ensure end-to-end quality of service
for voice traffic. Skype for Business Online and Phone System is
typically used over the internet which means that it isn’t possible to
control the quality. Additionally, most MPLS Wide Area Networks are
designed with central internet breakout. This means that all PSTN
voice media must first cross the WAN and then break out centrally. Although it is possible to get Express Route to connect your organisation to Office 365, it is hard to get it specifically for voice workloads.<o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Resiliency</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – Skype for Business Online and Phone System is
resilient in itself, however private hosted can be made more resilient by
utilising features that aren’t available in multi-tenant deployments such
as branch survivability. <o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Support</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – While the platform for both public and private cloud
offerings is managed and supported by the provider of the service, public
cloud provider support stops at the platform. Private cloud
providers can provide support far beyond the platform itself, helping with
configuration, troubleshooting user issues, problems with software,
hardware and even the network. Public cloud is more self-service
based, while private cloud providers are much more hands-on. <o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l2 level1 lfo2;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Cost</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – Pricing for Skype for Business Online, Phone System
and associated add-ons are somewhat fixed at a set value no matter how large the
deployment is. Private hosted solutions can benefit from economies
of scale, which means that the per user cost decreases as more users are
added. Additionally, Phone System requires the addition of fixed
price calling plans with minutes bundles for every user. The price
for these minutes bundles could be much higher than the typical average spend
for each user on a pay-as-you-go model.<o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<h3>
<b style="font-family: Verdana, sans-serif;">What about Hybrid</b><span style="font-family: "verdana" , sans-serif;">?</span></h3>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">There’s a third choice which is a combination of the
two. A Hybrid deployment has a few use cases. Such as;</span></div>
<div class="MsoNormal">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo3;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Geography</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – If a Public Cloud provider can’t offer the full
range of services in every country your organisation operates in, it is
possible to augment the service by deploying some infrastructure
on-premises or in a Private Cloud in those regions to fill the gap. This is especially true for the new Direct Routing capability in Microsoft Teams which adds local PSTN breakout for Teams users using SBCs.<o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo3;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">Controlled Migration</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – Larger organizations with complex infrastructure
spread across multiple sites and with many hundreds or thousands of users
require a more controlled migration. Migrating large, complex
infrastructure usually requires a period of coexistence with users on both
platforms. Deploying on-premises or in a private cloud
infrastructure can facilitate this coexistence between the PBXs and the
hosted service.<o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo3;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">3<sup>rd</sup> party integration</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – It is not always
possible to directly integrate 3<sup>rd</sup> party applications or
systems with Public Cloud based services. For these situations it is
necessary to deploy some infrastructure on-premises or in a private cloud
to integrate into these applications or systems and then integrate this
infrastructure with the Public Cloud service.<o:p></o:p></span></span></li>
</ul>
<div class="MsoListParagraph">
<br /></div>
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoNormal" style="mso-list: l0 level1 lfo3;"><span style="font-family: "verdana" , sans-serif;"><b><span style="mso-fareast-font-family: "Times New Roman";">On-premises Dependencies</span></b><span style="mso-fareast-font-family: "Times New Roman";"> – One of the last steps
in migrating a telephony service is to move the numbers that feed into the
system. If you have months or even years left on your line contract
that prevent you from porting numbers, you could use on-premises
infrastructure to use these lines to deliver on-premises calling
capability to users in the Public Cloud.<o:p></o:p></span></span></li>
</ul>
<div>
<span style="font-family: verdana, sans-serif;"><br /></span></div>
<ul style="margin-top: 0cm;" type="disc">
<li><span style="font-family: verdana, sans-serif;"><b>Different workloads for different users</b> - A lot of companies are using Skype for Business and Teams side-by-side. They use Teams for team based collaboration, chat and meetings in context with the content. Some have a mix of users. Some prefer the simplicity of the Skype for Business client and others need the richness of Teams and all it can do. I know there is no end date for Skype for Business Online, but at some point it will be gone and all users will have left is Teams. Hybrid could be a good option for companies that want choice after the decision has been made for them.</span></li>
</ul>
<div class="MsoNormal">
<br /></div>
<h3>
<b><span style="font-family: "verdana" , sans-serif;">In Summary</span></b></h3>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">If you’ve already invested in internal infrastructure and
you have the capacity to host the required servers with a level of resilience
that meets or exceeds your expectations, then an on-premises deployment makes
perfect sense. </span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">If, on the other hand, you’re faced with the decision of a
hardware refresh to add more capacity or you’re already starting to move
services to the cloud, then a hosted model is probably for you. <o:p></o:p></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">If you need a best of both, a mixed estate, integration for cloud users or just choice, a hybrid is definitely for you.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: verdana, sans-serif;">Whatever deployment method you choose, you’ll definitely want to work with an expert
partner that can help with everything from assessing the network, user adoption and training, set-up
and configuration, user and service migration to business as usual.
Working with a partner will help ensure a successful migration to unified
communications.</span></div>
<div class="MsoNormal">
<o:p></o:p><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<div style="background-color: white; color: #444444;">
<span style="font-family: Verdana, sans-serif;">That's all folks!</span></div>
<div style="background-color: white; color: #444444;">
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<span style="font-family: Verdana, sans-serif;"></span><br />
<div style="background-color: white; color: #444444;">
<h3 style="margin: 0px; position: relative;">
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;">___________________________________________________</span></span></div>
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-family: Verdana, sans-serif; font-size: small;"><br /></span></span></div>
<div>
<span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;">Thanks for reading.</span></div>
<div>
<span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;"><br /></span></div>
<span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></h3>
</div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<span style="font-family: "verdana" , sans-serif;"></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-42323500891503311242018-05-18T16:53:00.000+01:002018-05-18T16:53:40.319+01:00Yealink VC-200 at UC Expo 2018<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">Hello readers. Hope you're well.</span><br style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;" /><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span><span style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">This is another really quick post for a change. Really just a placeholder for another video.</span><br style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;" /><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span><span style="color: #444444; font-family: Verdana, sans-serif;"><span style="background-color: white;">This was filmed at UC Expo 2018 at the Excel in London. I stopped by the Yealink booth to take a look at the VC-200 4K Video Conferencing System.</span></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgc_AAg0ZDYm122K9s9iVGmMZ-g9wvtPgHFbgLP6zgt_ZJYHrlqnkMsl_dg4-6eKNOFeDfLSjGtbyKrK5TJ09ojnzVNAJ26fmoSdzmBkbmS6liIxTwGiSHQKIMgaZ4F6BPBs-DxVF5dSgPP/s1600/Yealink+VC-200.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="114" data-original-width="284" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgc_AAg0ZDYm122K9s9iVGmMZ-g9wvtPgHFbgLP6zgt_ZJYHrlqnkMsl_dg4-6eKNOFeDfLSjGtbyKrK5TJ09ojnzVNAJ26fmoSdzmBkbmS6liIxTwGiSHQKIMgaZ4F6BPBs-DxVF5dSgPP/s1600/Yealink+VC-200.jpg" /></a></div>
<span style="color: #444444; font-family: Verdana, sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #444444; font-family: Verdana, sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">Enjoy!</span><br />
<span style="color: #444444; font-family: Verdana, sans-serif;"><span style="background-color: white;"><br /></span></span>
<div class="separator" style="clear: both; text-align: center;">
<iframe width="320" height="266" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/N6vGtvmu_gE/0.jpg" src="https://www.youtube.com/embed/N6vGtvmu_gE?feature=player_embedded" frameborder="0" allowfullscreen></iframe></div>
<span style="color: #444444; font-family: Verdana, sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Some quick facts</span><br />
<br />
<ul>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">Camera and Codec in one. Mounts easily to a room display or TV</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">24 party video conferencing hosted on the codec without the need for any back-end infrastructure</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">Runs Android 7.0</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">Supports wireless content sharing via the Yealink Wireless Presentation Solution</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">4K resolution</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">H.265/HEVC</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">4x Lossless e-PTZ camera</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">103 degree wide-angle lens</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">6 beamforming microphone array</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">Built-in Wifi and Bluetooth</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">Compatible with the majority of VC systems and cloud platforms</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">HD video recording to USB flash drive or VC200 local storage</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: x-small;">Should be Skype for Business and Microsoft Teams certified in 2018</span></li>
</ul>
<br />
<br />
<span style="font-family: Verdana, sans-serif;"><a href="http://www.yealink.co.uk/NEW--VC200-Video-Conferencing">http://www.yealink.co.uk/NEW--VC200-Video-Conferencing</a> </span><br />
<br />
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;">I'll do a full review once I've got my hands on a sample unit.</span><br style="background-color: white; color: #444444;" /><span style="background-color: white; color: #444444;"><br /></span><span style="background-color: white; color: #444444;"></span><span style="background-color: white; color: #444444;">Thanks for reading and hopefully watching. If this or any other post has been useful, please take a moment to like and share. As always, comments are welcome.</span></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-22997575945594691042018-03-28T10:06:00.000+01:002018-03-28T10:06:03.309+01:00First Look Video of a Yealink Teams Edition IP Phone<span style="font-family: Verdana, sans-serif;">Hello readers. Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This is a really quick post for a change. Really just a placeholder for a first for me, a video.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">There were several videos shot at Enterprise Connect of various new devices for Teams. This is a quick look at the new offering from Yealink who kindly brought the unit from China and let me have a quick play.</span><br />
<br />
<span style="font-family: Verdana, sans-serif;">This is the Yealink T58V Teams Edition IP phone. Enjoy!</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<div class="separator" style="clear: both; text-align: center;">
<iframe width="320" height="266" class="YOUTUBE-iframe-video" data-thumbnail-src="https://i.ytimg.com/vi/15VLcYkxrtw/0.jpg" src="https://www.youtube.com/embed/15VLcYkxrtw?feature=player_embedded" frameborder="0" allowfullscreen></iframe></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I'll do a full review once I've got my hands on a sample unit in the next few weeks.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Thanks for reading and hopefully watching. If this or any other post has been useful, please take a moment to like and share. As always, comments are welcome.</span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-40675239526032042142018-01-02T12:59:00.001+00:002018-01-02T12:59:47.450+00:00Microsoft Teams gets Pluginless Meeting Audio in Chrome and Edge<span style="font-family: Verdana, sans-serif;">Hello Readers. Happy New Year!</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Just a <strike>quick</strike> post on a Microsoft Teams feature I'm sure you're excited about. This is the ability to use a web browser for an audio call without the need for a plugin in Microsoft Teams.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhwwJQQOJccP9XIS43iS3HKrG3HFYxStt_faNgQFt5kt3cI8nFaf6szEVZqvOUGq3-Og5TDr-L5F9Pey9iR23dx2GuWFEG_9H2UJs_Bk_6FzFYBw9iv-wIk5ghFEy7JvSAZnr7eSM-9awDc/s1600/accept+with+video.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="236" data-original-width="306" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhwwJQQOJccP9XIS43iS3HKrG3HFYxStt_faNgQFt5kt3cI8nFaf6szEVZqvOUGq3-Og5TDr-L5F9Pey9iR23dx2GuWFEG_9H2UJs_Bk_6FzFYBw9iv-wIk5ghFEy7JvSAZnr7eSM-9awDc/s1600/accept+with+video.JPG" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This was enabled by Microsoft on 28th December 2017 along with a ton of other features in line with their aggressive roadmap. This is just one of the features promised in Q4 2017. The full list is below.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<table style="background-color: white; color: #222222; font-family: arial, sans-serif; font-size: 12.8px;"><tbody>
<tr><th align="left">Updated Features</th><th style="width: 20px;"></th><th align="left">Current Status</th><th style="width: 20px;"></th><th align="left">Update Type</th></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53l0d&source=gmail&ust=1514969011402000&usg=AFQjCNEDYogk3QTylzzeuPgEUflnkz6T4w" href="http://ift.tt/2h53l0d" style="color: #1155cc;" target="_blank">Microsoft Teams - Teams Interop Policies</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zBiqNB&source=gmail&ust=1514969011402000&usg=AFQjCNHScP45sQQCRrndzigcGMhgvHmZVA" href="http://ift.tt/2zBiqNB" style="color: #1155cc;" target="_blank">Microsoft Teams - Blind Transfer</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53lxf&source=gmail&ust=1514969011402000&usg=AFQjCNHeV7gOGb_6w3561SW8334ZdFxDdw" href="http://ift.tt/2h53lxf" style="color: #1155cc;" target="_blank">Microsoft Teams - Call Blocking</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zzGbpw&source=gmail&ust=1514969011402000&usg=AFQjCNEz3Y0WdGlXyrqe5x6ifdA30aJKUw" href="http://ift.tt/2zzGbpw" style="color: #1155cc;" target="_blank">Microsoft Teams - Call Forwarding</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53m4h&source=gmail&ust=1514969011402000&usg=AFQjCNHQciLaUdiT6WNQSeuy92-5SHwyLw" href="http://ift.tt/2h53m4h" style="color: #1155cc;" target="_blank">Microsoft Teams - Caller ID masking</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zBirkD&source=gmail&ust=1514969011402000&usg=AFQjCNFYKYsfMZE62GwQojSePS6nA8tZnA" href="http://ift.tt/2zBirkD" style="color: #1155cc;" target="_blank">Microsoft Teams - e911 Support</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53mBj&source=gmail&ust=1514969011402000&usg=AFQjCNFJ-3cJqXRuWOUg2EnE_5iwKASQDw" href="http://ift.tt/2h53mBj" style="color: #1155cc;" target="_blank">Microsoft Teams - Extension Dialing</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zzGctA&source=gmail&ust=1514969011402000&usg=AFQjCNHKSffJjc3uNtQAlKDvLARanrMX3Q" href="http://ift.tt/2zzGctA" style="color: #1155cc;" target="_blank">Microsoft Teams - Hold</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h4uv79&source=gmail&ust=1514969011402000&usg=AFQjCNGSzhQg0gyiK4huWIB_QDIuG6BLWQ" href="http://ift.tt/2h4uv79" style="color: #1155cc;" target="_blank">Microsoft Teams - Multi-call Handling</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53nFn&source=gmail&ust=1514969011402000&usg=AFQjCNFsafCrWzXK9-nvrHjtoYDkRbtVlA" href="http://ift.tt/2h53nFn" style="color: #1155cc;" target="_blank">Microsoft Teams - Simultaneous Ringing</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zAYquT&source=gmail&ust=1514969011402000&usg=AFQjCNHh9_Rj5j3iE_B-caD5XZ3Q5xTV7w" href="http://ift.tt/2zAYquT" style="color: #1155cc;" target="_blank">Microsoft Teams - Speed dial</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h4uwbd&source=gmail&ust=1514969011402000&usg=AFQjCNGD14bheleLb9d84sHOOxc06svbpA" href="http://ift.tt/2h4uwbd" style="color: #1155cc;" target="_blank">Microsoft Teams - Suggested Contacts</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zAAVSD&source=gmail&ust=1514969011402000&usg=AFQjCNGvEnL1oznJ4n_hZDfWP076rB4u9w" href="http://ift.tt/2zAAVSD" style="color: #1155cc;" target="_blank">Microsoft Teams - Voicemail</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53oZX&source=gmail&ust=1514969011402000&usg=AFQjCNHDi-QWVMR_yq_3Fgkh5yypc81yxQ" href="http://ift.tt/2h53oZX" style="color: #1155cc;" target="_blank">Microsoft Teams - Translate user input to standard format phone number</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zBivRp&source=gmail&ust=1514969011402000&usg=AFQjCNEQz5JNRZwKXVCvbm-SGnv6l77sUw" href="http://ift.tt/2zBivRp" style="color: #1155cc;" target="_blank">Microsoft Teams - Audio Conferencing in over 90 countries</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h53tgd&source=gmail&ust=1514969011402000&usg=AFQjCNHF8bGpkp7OenMSxy7zs2naxUAFvg" href="http://ift.tt/2h53tgd" style="color: #1155cc;" target="_blank">Microsoft Teams - Mute Other Participants</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zC1JSe&source=gmail&ust=1514969011402000&usg=AFQjCNHI8jjw23C7wkPTcrAbj60NKF2HXg" href="http://ift.tt/2zC1JSe" style="color: #1155cc;" target="_blank">Microsoft Teams - Contact Groups</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zBiwor&source=gmail&ust=1514969011402000&usg=AFQjCNEWG_TrLgyP62J2N9R1TlrufVwArA" href="http://ift.tt/2zBiwor" style="color: #1155cc;" target="_blank">Microsoft Teams - Messaging Policies</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zC1KWi&source=gmail&ust=1514969011402000&usg=AFQjCNGj2sCer8_UdBZYmlm8l_ezjiB4XA" href="http://ift.tt/2zC1KWi" style="color: #1155cc;" target="_blank">Microsoft Teams - Unified Presence</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zBixsv&source=gmail&ust=1514969011402000&usg=AFQjCNGsE7XRnH_2rD4yQChm5cr3TIQ3Rw" href="http://ift.tt/2zBixsv" style="color: #1155cc;" target="_blank">Microsoft Teams - Enable Existing Calling Plan Support</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h4uD6D&source=gmail&ust=1514969011402000&usg=AFQjCNFXyvRpyJZkZQSUqabCUvPqw_8tSg" href="http://ift.tt/2h4uD6D" style="color: #1155cc;" target="_blank">Microsoft Teams - Call Quality Diagnostic Portal</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zC1OFw&source=gmail&ust=1514969011402000&usg=AFQjCNH_ImjBeyAjLxzickbIx-mr4Nkb7w" href="http://ift.tt/2zC1OFw" style="color: #1155cc;" target="_blank">Microsoft Teams - TTY Support</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h4uEaH&source=gmail&ust=1514969011402000&usg=AFQjCNF92sYheHvzjrg6dOcSBaMTrtG0tw" href="http://ift.tt/2h4uEaH" style="color: #1155cc;" target="_blank">Microsoft Teams - Client Support</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zC1PJA&source=gmail&ust=1514969011402000&usg=AFQjCNGnNC8kCPP0WjK59lXKFHe7WFsSRw" href="http://ift.tt/2zC1PJA" style="color: #1155cc;" target="_blank">Microsoft Teams - SfB-Teams Calling</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zBceWe&source=gmail&ust=1514969011402000&usg=AFQjCNG-39JFZPzLfc7OzzJ4EVmG0FaXJw" href="http://ift.tt/2zBceWe" style="color: #1155cc;" target="_blank">Microsoft Teams - Interactive Troubleshooting</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2h4uNef&source=gmail&ust=1514969011402000&usg=AFQjCNGkdxsQXOtdh-4PTUodINmiZ4talA" href="http://ift.tt/2h4uNef" style="color: #1155cc;" target="_blank">Microsoft Teams - Edge, Chrome Browser Support for meetings</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
<tr><td style="margin: 0px;"><a data-saferedirecturl="https://www.google.com/url?hl=en-GB&q=http://ift.tt/2zAZizl&source=gmail&ust=1514969011402000&usg=AFQjCNGI8UWw_VxGm4EJPbWxMZhG6Wmezw" href="http://ift.tt/2zAZizl" style="color: #1155cc;" target="_blank">Microsoft Teams- Application Sharing</a></td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Launched</td><td style="margin: 0px; width: 20px;"></td><td style="margin: 0px;">Status</td></tr>
</tbody></table>
<br /><div>
<span style="font-family: Verdana, sans-serif;">As you can see, that was quite a list. I haven't had a chance to test all of them, nor do I have the means to test some of them since my personal Office 365 tenant only has a single user account.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">I've tested calling in Chrome and Edge and each offers a slightly different experience.</span></div>
<h3>
<span style="font-family: Verdana, sans-serif;">Chrome</span></h3>
<div>
<span style="font-family: Verdana, sans-serif;">In Chrome, you get support for audio only in a scheduled or ad-hoc meeting. One thing that surprised me was that it was possible to invite a Business Guest into the meeting.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">The first time you use it, you'll get a popup asking if you want to allow Chrome to access your Mic and Camera. Unfortunately I didn't get a screen grab of the popup in Chrome. I'll update if I get one later.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Once you're in a meeting you can mute or hang up. The video and sharing buttons are there, but greyed out. If you click on one you get a popup saying that the feature is coming soon and it offers you a chance to download the app.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjX2V1IKqH0nqyUtYCvcXsJFHGL4vTOFHdLYArSEE8SlCh1yFAz28v96-GWah8OlhvmfcsuRvoueGBWBF5jv8S82l1k-KpVkFyb4vr2T4b7DQ6AU9qAs3SOCL61uijB-QW7Wx9S4DtMS_Eh/s1600/coming+soon.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="186" data-original-width="611" height="121" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjX2V1IKqH0nqyUtYCvcXsJFHGL4vTOFHdLYArSEE8SlCh1yFAz28v96-GWah8OlhvmfcsuRvoueGBWBF5jv8S82l1k-KpVkFyb4vr2T4b7DQ6AU9qAs3SOCL61uijB-QW7Wx9S4DtMS_Eh/s400/coming+soon.JPG" width="400" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">You also get the cog where you can choose your speaker and mic.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi8p8zcAy8r4kOyyFFJ1LT3itpZicsdh4MzDAJwVH53KzctDNtqtZsoDxqHm705u7rXg276VUD8ggNQM_fZKI5mLhiTNpD77JECngDI76O3sE6W_lMhEh87UwMlKYiakIw4fe37qVE2zJ7-/s1600/speaker+and+mic+in+Chrome.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="245" data-original-width="306" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi8p8zcAy8r4kOyyFFJ1LT3itpZicsdh4MzDAJwVH53KzctDNtqtZsoDxqHm705u7rXg276VUD8ggNQM_fZKI5mLhiTNpD77JECngDI76O3sE6W_lMhEh87UwMlKYiakIw4fe37qVE2zJ7-/s1600/speaker+and+mic+in+Chrome.JPG" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Chrome only works for meetings, which is what the roadmap item says you get. To start a meeting, just go into one of your teams and on the bottom of the conversation tab you'll see a video icon. This is the meet now button (should be more prominent!).</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrLsMWvDf6A_4ys42lhKeJu8K-gZOIUNjjtX7iC_i_KgiOy4AEsqD0yzA204sEjQuzkc_tOfW6I0Z1nEEO1urcqoH1M0oosvnXfjIU-YZ0n6EUvP5vDr_Kx3RYj_wL_yCdKDBJDutuTQWS/s1600/meet+now.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="97" data-original-width="770" height="80" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgrLsMWvDf6A_4ys42lhKeJu8K-gZOIUNjjtX7iC_i_KgiOy4AEsqD0yzA204sEjQuzkc_tOfW6I0Z1nEEO1urcqoH1M0oosvnXfjIU-YZ0n6EUvP5vDr_Kx3RYj_wL_yCdKDBJDutuTQWS/s640/meet+now.JPG" width="640" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Click that to open up the Meet Now dialog, then click meet now.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_fx0IhbS9LtyO3ApHWC3rWyEEqusDoLF-CIyv6YV7OQYsDkE0B5X98UZ0o7uACEZQ-34-yJLI3df5t8oGh_wB-wInlpwFY7LwzA9zwctm2fVGKox2SmgR_oSJH7Duizhj-y45ygfGsAY-/s1600/meet+now+2.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="366" data-original-width="770" height="304" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg_fx0IhbS9LtyO3ApHWC3rWyEEqusDoLF-CIyv6YV7OQYsDkE0B5X98UZ0o7uACEZQ-34-yJLI3df5t8oGh_wB-wInlpwFY7LwzA9zwctm2fVGKox2SmgR_oSJH7Duizhj-y45ygfGsAY-/s640/meet+now+2.JPG" width="640" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Once you're in the meeting, you can invite someone. You'll get a bigger list of internal and guest accounts. I have one in this team.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-QUT99JHXjwXoYLWbQQHCMjPWMSBrKvlsvhZS51wsC9KaSYzYbx_lP_p_kU4Oj2gZ7vPYBwKipSbw3uyk5ZfxByCB6TWbsJ4oe_s3zlWL3DmiIdz6dzGOjf2MgxO5XQyZ5NehYoUms5EP/s1600/chrome+in+a+meeting.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="921" data-original-width="971" height="378" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-QUT99JHXjwXoYLWbQQHCMjPWMSBrKvlsvhZS51wsC9KaSYzYbx_lP_p_kU4Oj2gZ7vPYBwKipSbw3uyk5ZfxByCB6TWbsJ4oe_s3zlWL3DmiIdz6dzGOjf2MgxO5XQyZ5NehYoUms5EP/s400/chrome+in+a+meeting.JPG" width="400" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">As a participant, using the full client, I get a call toast asking if I want to join the call.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSgd5Dus62BotlD0l9OBubfpsUxBb2bUUQbJhZwY-tW5BZ6OhXTScuqF2-BleO_r-CTJ8w4lMdOq0f630KPZB9iZVnS5X0Zt6n8N1uTRqOwXZ4X9QoQQfd7hOQUIus9lqNfKwX8Ejhfs1X/s1600/toast+join.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="227" data-original-width="316" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSgd5Dus62BotlD0l9OBubfpsUxBb2bUUQbJhZwY-tW5BZ6OhXTScuqF2-BleO_r-CTJ8w4lMdOq0f630KPZB9iZVnS5X0Zt6n8N1uTRqOwXZ4X9QoQQfd7hOQUIus9lqNfKwX8Ejhfs1X/s1600/toast+join.JPG" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Once I'm in, I have more controls including Desktop and application sharing, and video is enabled by default.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhY8J1ASZhyflkGy-HUJ9od_cLP6d-NNNPTqXJffWZxzBTgONJWKCiozYwAXREQp335h6xluIk3oAyWWV5lJTj8ecIEeKVU8Rtqyt5sCcHda5wAnV7QCFb49uG5QLlwvMhaICDfpF09ncCb/s1600/video+message.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="487" data-original-width="559" height="347" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhY8J1ASZhyflkGy-HUJ9od_cLP6d-NNNPTqXJffWZxzBTgONJWKCiozYwAXREQp335h6xluIk3oAyWWV5lJTj8ecIEeKVU8Rtqyt5sCcHda5wAnV7QCFb49uG5QLlwvMhaICDfpF09ncCb/s400/video+message.JPG" width="400" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Video is enabled in the full client, however the Chrome user can't see the video stream. You get a broken web image icon and box. </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhe1cerzSxxDVmySq9e1yPSRWHz3UEzZgF1OrwQmcY84ty6U7INZMjFSEX5sYLoFMhxRVyc0UM_aK0LeR4SYddcu4IqoBlcfqMcYsuUdCFyyji9a4RPtMjTmYZt9aaAmfLFZe8bSdiEizp5/s1600/chrome+no+video.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="746" data-original-width="578" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhe1cerzSxxDVmySq9e1yPSRWHz3UEzZgF1OrwQmcY84ty6U7INZMjFSEX5sYLoFMhxRVyc0UM_aK0LeR4SYddcu4IqoBlcfqMcYsuUdCFyyji9a4RPtMjTmYZt9aaAmfLFZe8bSdiEizp5/s400/chrome+no+video.JPG" width="308" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Sharing does work. The Chrome user can see what the full client is presenting full screen, which pushes the video to the bottom right, with the same broken image link.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">A good start, I think you'll agree.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<h3>
<span style="font-family: Verdana, sans-serif;">Edge</span></h3>
<div>
<span style="font-family: Verdana, sans-serif;">Edge, being a Microsoft product, gets a lot more. </span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">The first time you open Teams in Edge, you get a popup asking if you want to allow Edge to access your webcam and microphone. You read that correctly, webcam!</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEimh21w85VLL0M-hTH70E0OU_kNvkgtKwjlc8DGJLKmq6N_qqTKC4jJvA1QSK6ok9-Ocz2nOleqb3-FRsJu7rPoZbzdUwt3Fh0IIJl9d_sP4OgIeqVBRvPMNB-pqe-Y4tTeKOfdS4NrUWxk/s1600/allow+mic+and+camera.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="62" data-original-width="966" height="40" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEimh21w85VLL0M-hTH70E0OU_kNvkgtKwjlc8DGJLKmq6N_qqTKC4jJvA1QSK6ok9-Ocz2nOleqb3-FRsJu7rPoZbzdUwt3Fh0IIJl9d_sP4OgIeqVBRvPMNB-pqe-Y4tTeKOfdS4NrUWxk/s640/allow+mic+and+camera.JPG" width="640" /></a></div>
<div>
<br /></div>
<div>
<span style="font-family: Verdana, sans-serif;">For starters, you get the calls app on the left bar.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjnMQyID3v9cwP6aTjDf4VzCcy3tyq4WPAwC9sX745a1lTXkirYtmrNyClvbvgSciWRmDzuJDD4U8GXyGONY5SNUE76IiTiRfkUCmvF9nrZusL3LutX08PHpduM7_1mbGnZlLTKmz7ruMmZ/s1600/Edge+call+app.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="299" data-original-width="523" height="364" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjnMQyID3v9cwP6aTjDf4VzCcy3tyq4WPAwC9sX745a1lTXkirYtmrNyClvbvgSciWRmDzuJDD4U8GXyGONY5SNUE76IiTiRfkUCmvF9nrZusL3LutX08PHpduM7_1mbGnZlLTKmz7ruMmZ/s640/Edge+call+app.jpg" width="640" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">You can use the calls tab to place calls to internal Teams users, I presume, Skype for Business Online users, Business Guests... </span> </div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-cK0MoLnkm-71yoVx56r_Ax_yksFzAxeyihx2un7wAPG7AwqBA1SB50inBz_LmxuyjR4Mqsl2CIa6Ij0VQSXrj_srI1zZ8VysU9O8rPJRWobTHbMQRdwAy18-gFuVxv2ZpUmwsFD-SGSz/s1600/Edge+call.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="251" data-original-width="1600" height="100" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-cK0MoLnkm-71yoVx56r_Ax_yksFzAxeyihx2un7wAPG7AwqBA1SB50inBz_LmxuyjR4Mqsl2CIa6Ij0VQSXrj_srI1zZ8VysU9O8rPJRWobTHbMQRdwAy18-gFuVxv2ZpUmwsFD-SGSz/s640/Edge+call.JPG" width="640" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">...and PSTN numbers. Complete with hold, transfer and keypad controls,</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfdk-LeuVQAKjpyPXCrTfC3kQ8_dOgjlrCPUz4gbe6EjgsRlG-WGWmZj7CEbCuTL44Huhaczp36SLJIxZe4qco5-_hq00qeNMZBGUqRhVQCwpG5B_N0UIlZyxDjGEI22VEo3SaVrZNOLDi/s1600/PSTN+call.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="774" data-original-width="1600" height="307" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfdk-LeuVQAKjpyPXCrTfC3kQ8_dOgjlrCPUz4gbe6EjgsRlG-WGWmZj7CEbCuTL44Huhaczp36SLJIxZe4qco5-_hq00qeNMZBGUqRhVQCwpG5B_N0UIlZyxDjGEI22VEo3SaVrZNOLDi/s640/PSTN+call.JPG" width="640" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">This means you can now use Edge for internal Teams to Teams, Teams to Skype Online (in the same tenant), Teams to Teams Business Guests and Teams to the PSTN (with Phone System and Calling Plan add-on licensing).</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">As I mentioned above briefly, Edge also supports video calling as well as audio. </span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Just choose a contact (Teams internal or Guest or SFBO) and click video call.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1r1Zod_v6vBWDwPgcmDU6PTjDESIX4DgDZxtRbrjDyd7b1v8dAFg2Jnpa8LsTmRQCJ7rTToNMgRTasrjPLD_L90hzOSdlrB9Pm7XmisnIvGt4zw3u8sFNAuihSG8O_qvK0pCA-r9LLDV4/s1600/video+call.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="106" data-original-width="215" height="156" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg1r1Zod_v6vBWDwPgcmDU6PTjDESIX4DgDZxtRbrjDyd7b1v8dAFg2Jnpa8LsTmRQCJ7rTToNMgRTasrjPLD_L90hzOSdlrB9Pm7XmisnIvGt4zw3u8sFNAuihSG8O_qvK0pCA-r9LLDV4/s320/video+call.JPG" width="320" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"> </span></div>
<div>
<span style="font-family: Verdana, sans-serif;">The callee will get a toast which allows you to accept with audio, video or reject. Click Accept with video to accept with audio and video.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhwwJQQOJccP9XIS43iS3HKrG3HFYxStt_faNgQFt5kt3cI8nFaf6szEVZqvOUGq3-Og5TDr-L5F9Pey9iR23dx2GuWFEG_9H2UJs_Bk_6FzFYBw9iv-wIk5ghFEy7JvSAZnr7eSM-9awDc/s1600/accept+with+video.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="236" data-original-width="306" height="246" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhwwJQQOJccP9XIS43iS3HKrG3HFYxStt_faNgQFt5kt3cI8nFaf6szEVZqvOUGq3-Og5TDr-L5F9Pey9iR23dx2GuWFEG_9H2UJs_Bk_6FzFYBw9iv-wIk5ghFEy7JvSAZnr7eSM-9awDc/s320/accept+with+video.JPG" width="320" /></a></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">Once in the call, you get the familiar cog allowing you to switch Microphone and Camera. Unfortunately, you don't get the control for speaker like you do in the full desktop app. I can only assume this is coming. <div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjdHD_xK7BYJA2XQpeizdlrVVzIAHG3b9-b9ZHOWuucEM368KUSnhT22ueLZzrInwGvyPsAxk6m0CRJIpf-fbFc22MlusYmOzhxQe1T4jY8RF4lpzwYXV7ZjJESlkkNO3pU38wCpoTZRwYk/s1600/mic+and+camera.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="253" data-original-width="309" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjdHD_xK7BYJA2XQpeizdlrVVzIAHG3b9-b9ZHOWuucEM368KUSnhT22ueLZzrInwGvyPsAxk6m0CRJIpf-fbFc22MlusYmOzhxQe1T4jY8RF4lpzwYXV7ZjJESlkkNO3pU38wCpoTZRwYk/s1600/mic+and+camera.JPG" /></a></div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
Once you're in a video call you get all the normal controls for hold and transfer as well as full screen video and picture in picture for your own webcam. </div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEidBfLO9Fcap6Kiv7O51qYabqrrMd8nP8r1XvEP8bRoztVOAymq2_SvuO1H8olsLo9lvy7eS_TZAOgYks6QKkv1g54o8ILzYeiiPo1-U5LLEDWrvgn8VtncFba3KaTk5y8njkVuVzqxAbeL/s1600/video+call+edge.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="576" data-original-width="1102" height="208" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEidBfLO9Fcap6Kiv7O51qYabqrrMd8nP8r1XvEP8bRoztVOAymq2_SvuO1H8olsLo9lvy7eS_TZAOgYks6QKkv1g54o8ILzYeiiPo1-U5LLEDWrvgn8VtncFba3KaTk5y8njkVuVzqxAbeL/s400/video+call+edge.JPG" width="400" /></a></div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
Sharing is still disabled.</div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjH9Sqd0aa9k2Lll2POryrr603aVnYWFHM67s6XgB0vbHgvBoUh19J56S_29kGHGmzTVsSuKmLE3x149w37RKibhcerTp-NPSDcdWl2uFT_8Fwu7R3R0fnpxUzOvTwJ_jmRFgVlJsjN5wP4/s1600/sharing+not+supported+yet.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="556" data-original-width="478" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjH9Sqd0aa9k2Lll2POryrr603aVnYWFHM67s6XgB0vbHgvBoUh19J56S_29kGHGmzTVsSuKmLE3x149w37RKibhcerTp-NPSDcdWl2uFT_8Fwu7R3R0fnpxUzOvTwJ_jmRFgVlJsjN5wP4/s320/sharing+not+supported+yet.JPG" width="275" /></a></div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
So you get audio and video in ad-hoc and scheduled Teams Meetings, peer to peer and multi-party calls between internal Teams and SfBO users and external Business Guest users and calling to and from the PSTN.</div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
A good start for sure! Better, even, than Chrome, but not yet perfect.</div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
Incidentally, I also tried in Firefox and got muddled up in the ADFS loop. I wasn't able to change from my Windows login account to my personal Office 365 tenant. I've only tried from a domain joined machine though.</div>
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<br /></div>
<h3 style="clear: both; text-align: left;">
Oddities</h3>
<div class="separator" style="clear: both; text-align: left;">
There were a few oddities in my experience. Once I was in an audio and video call between the desktop app and Edge, I was unable to change my audio device in the desktop app. In fact, no matter what I had selected, it only used the Windows system default. </div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
Also, because I was only able to change the Microphone and not my speaker, I had a hard time figuring out what speaker it was using. </div>
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<br /></div>
<div class="separator" style="clear: both; text-align: left;">
Curious to know if you had similar or others I haven't spotted in my testing.</div>
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<br /></div>
<h3 style="clear: both; text-align: left;">
Wrap up</h3>
<div>
All in all this is a great feature. We've been waiting for WebRTC for Skype for Business forever with no launch date in sight. The fact that they actually delivered this feature in Teams first reaffirms Microsoft's commitment to push Teams going forward. Maybe it was just easier to implement for Teams since it uses a new set of APIs when compared to Skype for Business. I do know that others have got WebRTC working for Skype for Business Server meetings including Pexip. So if they can do it, why can't Microsoft?</div>
<div>
<br /></div>
<div>
That's all folks!</div>
<div>
<br /></div>
<div>
<h3 style="background-color: white; color: #444444; margin: 0px; position: relative;">
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-size: small;">___________________________________________________</span></span></div>
<div style="text-align: center;">
<span style="font-weight: normal;"><span style="font-size: small;"><br /></span></span></div>
<div style="text-align: left;">
<span style="font-size: small;">Thanks for reading.</span></div>
<div style="text-align: left;">
<span style="font-size: small;"><br /></span></div>
<span style="font-size: small;"><span style="background-color: white; color: #444444;"><div style="text-align: left;">
If this or any other post has been useful to you please take a moment to share. Comments are welcome. </div>
</span></span></h3>
<span style="background-color: white; color: #444444;"></span></div>
</span></div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-7203480659634029312017-12-12T18:00:00.000+00:002017-12-12T18:01:17.657+00:00Product Review: Remeo with SEFAUtil Server for Skype for Business<span style="font-family: "verdana" , sans-serif;">Hello readers. Hope you're well.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">As you know by now, I love testing new products that enhance the functionality of Skype for Business. When I find something that stands out, I like to share it with the community.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">This review is unique in that it is actually for two products that work together to form a great solution.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h3>
<span style="font-family: "verdana" , sans-serif;"><b>Background</b></span></h3>
<span style="font-family: "verdana" , sans-serif;">If you use Skype for Business, you'll know that it is simple and easy to change your own status, welcome note, forwarding and no answer call flows. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Skype for Business status is something that can change a hundred times throughout the day especially if you have Exchange integration. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhmCpF-Lntxx1RJVVzKFkpQYCyd3_SCifjqRuX84vz6xRtOtraKGxw6HmJMebMBaSCoTJR8BqsxxDctct22VGmLEA-0EKpjWLXTZ3swyW0KKzvIUwR61XnCU0weLVnR_e_fDcDeinhGEeBd/s1600/Exchange+integration.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="159" data-original-width="525" height="120" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhmCpF-Lntxx1RJVVzKFkpQYCyd3_SCifjqRuX84vz6xRtOtraKGxw6HmJMebMBaSCoTJR8BqsxxDctct22VGmLEA-0EKpjWLXTZ3swyW0KKzvIUwR61XnCU0weLVnR_e_fDcDeinhGEeBd/s400/Exchange+integration.JPG" width="400" /></a></div>
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</div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">When you add a meeting to your calendar and you choose to show you as Busy... </span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhfEu4Td-c63Mtf9j3gItC5Tlzekfa_j54_qWAs9AGPCQEeoMosWp812yuw0OjXKPbFx0GFX68Ru9klMNit2K9AoZuoVWGryU0IpGTj_n1NIP5ol2AVeRv463-0l48TMqbDq8_VWVY1nupW/s1600/Show+as.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="101" data-original-width="302" height="133" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhfEu4Td-c63Mtf9j3gItC5Tlzekfa_j54_qWAs9AGPCQEeoMosWp812yuw0OjXKPbFx0GFX68Ru9klMNit2K9AoZuoVWGryU0IpGTj_n1NIP5ol2AVeRv463-0l48TMqbDq8_VWVY1nupW/s400/Show+as.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">...Skype for Business uses this and sets your status to Busy for the duration of the meeting. Once the meeting is finished, your status switches back to Available automatically. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">When you're in a call, Skype for Business shows you as, you guessed it, "In a call". When you hang up it resets to what it was before you answered the call.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">If you're using Skype for Business for telephony, you also </span><span style="font-family: "verdana" , sans-serif;">have the ability to configure call forwarding options.</span><span style="font-family: "verdana" , sans-serif;"></span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgVe5FDDr7dFMnEgDorNEDJp6fTaTFMbvPrNU4XbeygJf5B2HKvdOky-jPfmDGIWOxYJBPwN3RA-JfsdTkjMmrbjjb2P4I2y7uxAqYDYuGgJTk6iLrMFc9Bx3TIf0npfRSUMxcoIaMc1L07/s1600/forwarding+options.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="447" data-original-width="655" height="272" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgVe5FDDr7dFMnEgDorNEDJp6fTaTFMbvPrNU4XbeygJf5B2HKvdOky-jPfmDGIWOxYJBPwN3RA-JfsdTkjMmrbjjb2P4I2y7uxAqYDYuGgJTk6iLrMFc9Bx3TIf0npfRSUMxcoIaMc1L07/s400/forwarding+options.JPG" width="400" /></a></span></div>
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<span style="font-family: "verdana" , sans-serif;">You can set up simple forwarding for all of your calls or set simultaneous ringing to call your mobile as well as your Skype for Business client.</span><br />
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<span style="font-family: "verdana" , sans-serif;">With Team Call Groups, you can also set up a simple personal ring group to handle calls when you're unavailable. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGGPAFRd-nN1oESWhQS6gmfL0iXKbVnUjPs0mPveDqeUIOZ-obOD6uySIQQsdLU1ZWqqo1kLto5JMegKxcOpGJSm6sx0KTrz5kGai4ieZ3g2wnk3c7mS5EiB2wM9qc4Dfi-7BOTyx7B7cI/s1600/team+call.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="358" data-original-width="582" height="245" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiGGPAFRd-nN1oESWhQS6gmfL0iXKbVnUjPs0mPveDqeUIOZ-obOD6uySIQQsdLU1ZWqqo1kLto5JMegKxcOpGJSm6sx0KTrz5kGai4ieZ3g2wnk3c7mS5EiB2wM9qc4Dfi-7BOTyx7B7cI/s400/team+call.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">With Delegates, you can set up a Boss/Admin function where a PA or secretary can answer calls for their bosses phone and even make calls for their boss.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Then once you've configured your other numbers and Team Call Groups, you have a simple panel to enable and disable things with a couple of clicks.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzUnxXZR6zhEdvL26hSwjYgnbZeFkfQUI103BSWHuqtbzpYkaMDlr1OoexhFLy1cKedD7UQj0DNbV2ArArcB_umZ7ShcAUFi2Rm_hf168_nKU1s8NWnTgbU6Pd61IwwBzS9fuul8e5IItB/s1600/fordwarding+2.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="175" data-original-width="197" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhzUnxXZR6zhEdvL26hSwjYgnbZeFkfQUI103BSWHuqtbzpYkaMDlr1OoexhFLy1cKedD7UQj0DNbV2ArArcB_umZ7ShcAUFi2Rm_hf168_nKU1s8NWnTgbU6Pd61IwwBzS9fuul8e5IItB/s1600/fordwarding+2.JPG" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You can even change forwarding and simulring on the go using the Skype for Business mobile client.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYie1PMWB_mMmV18mrLInRXc5RIUPyjePvZaG_iABPY2iiXV-f8tXnoRu89JE0etyoXleHm_04qHBi9mA58ZLBks_KQ6zdh9ZzRX5rJtkYoRIrwsDwP30y-X2bt2_plymweFRcIuqUPTd6/s1600/ios+fwd.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1316" data-original-width="1226" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYie1PMWB_mMmV18mrLInRXc5RIUPyjePvZaG_iABPY2iiXV-f8tXnoRu89JE0etyoXleHm_04qHBi9mA58ZLBks_KQ6zdh9ZzRX5rJtkYoRIrwsDwP30y-X2bt2_plymweFRcIuqUPTd6/s200/ios+fwd.jpg" width="186" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">It's all very simple and easy to use. As long as you remember to use it. </span><br />
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<span style="font-family: "verdana" , sans-serif;">What do you do when you forgot to change your forwarding options and now you're out of the office with no access to a PC or smart phone? Do you call a colleague, hand out your password and get them to log in as you and change your settings? Probably not without upsetting the GDPR police. </span><br />
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<span style="font-family: "verdana" , sans-serif;">So what now?</span></h4>
<span style="font-family: "verdana" , sans-serif;">Microsoft made a tool which allowed admins to make some of these changes. It runs from the command line on a trusted app server which is integrated with Skype for Business. This is, of course, the Secondary Extension Feature Activation Utility, SEFAUtil for short. SEFAUtil is part of the Resource kit. It was built on UCMA3 and allows admins to manage users' call forwarding settings. An admin with the right permissions coudl turn on and off call forwarding and simulring, modify delegate and team call groups and set no answer times all from the command line.</span><br />
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<span style="font-family: "verdana" , sans-serif;">It hasn't change much, if at all, since Lync 2010 days when it was first launched and most people hate it. Admins still use it because it's there and free of course. Over the years I have seen people write GUI's for it and even use it as the basis for other tools like the <a href="http://www.myskypelab.com/2013/10/lync-2013-call-pickup-group-manager.html" target="_blank">Call Pickup Group Manager</a> from MVP James Cussen (<a href="https://twitter.com/mylynclab" target="_blank">@MySkypeLab</a>). SEFAUtil was necessary as a back end for the tool early on, however that changed with Skype for Business CU1 and now the tool uses the SfB PowerShell scripts as the back end.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Enter the alternative. </span></h4>
<span style="font-family: "verdana" , sans-serif;">The new alternative is called SEFAUtil Server. This started as a community project for Office Servers and Services MVP Matt Landis (</span><a href="https://twitter.com/matthewlandis" style="font-family: Verdana, sans-serif;" target="_blank">@matthewlandis</a><span style="font-family: "verdana" , sans-serif;">) and was originally called SDR which stood for </span><a href="http://windowspbx.blogspot.co.uk/2015/10/sefautil-done-right.html" style="font-family: Verdana, sans-serif;" target="_blank">SEFAUtil Done Right</a><span style="font-family: "verdana" , sans-serif;">.</span><br />
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<span style="font-family: "verdana" , sans-serif;">SEFAUtil Server is available for download from the <a href="https://gallery.technet.microsoft.com/lync/SEFAUTIL-Server-Community-6cd286b2" target="_blank">TechNet Gallery</a>. Until recently, this was available as a community edition which enabled a small subset of features for an unlimited number of users as well as an enterprise edition which enabled the rest of the features.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Landis recently <a href="https://www.landiscomputer.com/landis-technologies-sefautil-server-licensing-change-free-skype-business-mvps-less-50-users/" target="_blank">announced </a>some changes to the licensing. The original feature limited Community Edition has now been replaced by a new community edition which has all of the features of the enterprise edition for installations with less than 50 users.</span><br />
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<span style="font-family: "verdana" , sans-serif;">SEFAUtil Server gets installed as a trusted app in a similar manner to SEFAUtil from the ResKit. MVP Greig Sheridan (<a href="https://twitter.com/greiginsydney" target="_blank">@greiginsydney</a>) has a great post <a href="https://greiginsydney.com/installing-sefautil-server/" target="_blank">here</a> with the installation instructions.</span><br />
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<span style="font-family: "verdana" , sans-serif;">SEFAUtil Server is basically a refreshed version of the old SEFAUtil with a ton of additional features. Since this review is about using SEFAUtil Server as the back end to Remeo, I'll leave it there. I'll write a separate review of SEFAUtil Server soon.</span><br />
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<span style="font-family: "verdana" , sans-serif;">On with the show!</span><br />
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<span style="font-family: "verdana" , sans-serif;">The review: Remeo with SEFAUtil Server</span></h2>
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<span style="font-family: "verdana" , sans-serif;">What is it?</span></h3>
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<span style="font-family: "verdana" , sans-serif;">Remeo is a product from Colima that allows users to change the reachability settings for other users using the Skype for Business 2015 client. </span></div>
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<span style="font-family: "verdana" , sans-serif;">Remeo is a client application which is backed by the features of SEFAUtil Server. It installs as an add-on to the standard Skype for Business client to add additional menu items to the client as well as a CWE based UI for reading and changing the settings.</span></div>
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<span style="font-family: "verdana" , sans-serif;">Why do you need it?</span></h3>
<span style="font-family: "verdana" , sans-serif; font-size: small; font-weight: 400;">Remeo is for companies that want to be able to delegate permissions to change forwarding, simulring, team call groups and delegates, contact lists, presence and more to users that aren't administrators. This could include managers, supervisors, team leaders, personal assistants and office managers, among others.</span><h3>
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Now you have it</h4>
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<span style="font-size: small; font-weight: 400;">Delegating these controls to users means that they don't have to make these requests of the administrators. It also means that non-admin users don't have to log on to the Trusted App server where SEFAUtil or SEFAUtil Server is installed and try to get familiar with the command line or PowerShell. </span></div>
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<span style="font-size: small; font-weight: 400;">Although I'll admit that would be fun to watch.</span><br />
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<span style="font-size: small; font-weight: 400;">To use it, you'll need to install SEFAUtil Server on a trusted app server and the Remeo client on computers of users that you want to grant the permissions to. Then you tell the Remeo client to use SEFAUtil Server as the back end, and it works straight away.</span><br />
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<span style="font-size: large;">What can it do?</span></h4>
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<span style="font-weight: normal;"><span style="font-size: small;">For starters, you can use the Remeo client as a "skin" to the forwarding settings already in your Skype for Business client. While this isn't strictly necessary since you can just change your settings in the normal way, it is pretty cool.</span></span><br />
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<span style="font-size: small;"><span style="font-weight: 400;">Click on the menu gear icon -> tools -> Call Forwarding Settings</span></span></div>
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<span style="font-size: small; font-weight: 400;">This opens the call forwarding window for your user account.</span></div>
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<span style="font-size: small;"><span style="font-weight: 400;">What you get is a graphical representation of how calls will flow to you. With call forwarding turned off, you can adjust the timeout for calls that you don't answer.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjvS4Ijuu3hLCGrI-ZG_NtIGWDQsrrce2xFU1WLKQgP-v-tkL698TxcGnYBsHfkJ6863u7j-xWebQtVAAZHf9qI0j93ipdmflmPj6Cjjzj0IYs4w8FAW79CeS-ugXi9i_YEKHZWrf9Mosf5/s1600/seconds.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="337" data-original-width="123" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjvS4Ijuu3hLCGrI-ZG_NtIGWDQsrrce2xFU1WLKQgP-v-tkL698TxcGnYBsHfkJ6863u7j-xWebQtVAAZHf9qI0j93ipdmflmPj6Cjjzj0IYs4w8FAW79CeS-ugXi9i_YEKHZWrf9Mosf5/s320/seconds.JPG" width="116" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">You can change the target from voicemail to a number or a contact.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhmvF2boCbh-_imBpgiQRMi5J0SjP3_g_XLC2HJnfH_g-XmKqIj_bKi4IAjuFe5dooBMJ6rRlernoH77pj7UXsIHd8vN9u4bLBnEDjvr_vmovtHOpk1GlIX2_0ATNiAec6_1R6DxFEU59Pe/s1600/vm+num+con.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="243" data-original-width="105" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhmvF2boCbh-_imBpgiQRMi5J0SjP3_g_XLC2HJnfH_g-XmKqIj_bKi4IAjuFe5dooBMJ6rRlernoH77pj7UXsIHd8vN9u4bLBnEDjvr_vmovtHOpk1GlIX2_0ATNiAec6_1R6DxFEU59Pe/s1600/vm+num+con.JPG" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">Clicking on number opens the form to add the number to send your calls to.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjD2MPUkH3QN1K-HGHVA38vpkQ6_n44Iwl_-ApjR7w79c2tjs5GhGwSqxOsmZ_EXM4Jtym6bvpSnO023lPSYFZKBje_WOaPVyd_erqUAO_qL69tRs19wh1ef5JROQYHvv5fbLBiscYVyJuE/s1600/enter+phone.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="183" data-original-width="673" height="87" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjD2MPUkH3QN1K-HGHVA38vpkQ6_n44Iwl_-ApjR7w79c2tjs5GhGwSqxOsmZ_EXM4Jtym6bvpSnO023lPSYFZKBje_WOaPVyd_erqUAO_qL69tRs19wh1ef5JROQYHvv5fbLBiscYVyJuE/s320/enter+phone.JPG" width="320" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">Clicking on contact, opens a search and select box with a list of your contacts to choose from.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgAna1P7hvcLqtuNXlF1FhvfRSlqugTsrUtpgvklrwZwixaEGFgAyEUt5FneBGnwZSl62hbtXLqqxGt79ljHGVe4iqlYBDAejflxZ5-1sanLAYVnka3Pq4QJKuqzDVgBrrdJ_Zbzovp-UZI/s1600/select.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="245" data-original-width="508" height="154" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgAna1P7hvcLqtuNXlF1FhvfRSlqugTsrUtpgvklrwZwixaEGFgAyEUt5FneBGnwZSl62hbtXLqqxGt79ljHGVe4iqlYBDAejflxZ5-1sanLAYVnka3Pq4QJKuqzDVgBrrdJ_Zbzovp-UZI/s320/select.JPG" width="320" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">When you turn call forwarding on, however, you get some additional settings. You can choose from forward my calls and simultaneous ring.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2JlHItVlK0pHUXDqmsWJYVh2uaL68065WykuKb-iufm57sAaFlF6dkD4HJ7MGEbP11AdDT-ro6R56TiOB_Mj_LEIdulyjEfdHqWO8_hChZhLs6YEMucusrMiyDfDJ2uCgOuXGKHjCXj8-/s1600/fwd+on.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="595" data-original-width="673" height="282" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh2JlHItVlK0pHUXDqmsWJYVh2uaL68065WykuKb-iufm57sAaFlF6dkD4HJ7MGEbP11AdDT-ro6R56TiOB_Mj_LEIdulyjEfdHqWO8_hChZhLs6YEMucusrMiyDfDJ2uCgOuXGKHjCXj8-/s320/fwd+on.JPG" width="320" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">In forwarding, you can choose delegates, number or contacts.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3W6nq0IM_wazFInSX7b1wvgGRf91q2PcSjmm0bMhWK-H3kRAL0HFyKD57mw4eiHi36W3xKAYAax3ZSvuOxyfz5HkM-MjT_JEu5ZKfh7ufJzA_ibU5bE4LJ_PzYF7s6bwqbL88yBH7B57j/s1600/fwd+to.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="451" data-original-width="847" height="170" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3W6nq0IM_wazFInSX7b1wvgGRf91q2PcSjmm0bMhWK-H3kRAL0HFyKD57mw4eiHi36W3xKAYAax3ZSvuOxyfz5HkM-MjT_JEu5ZKfh7ufJzA_ibU5bE4LJ_PzYF7s6bwqbL88yBH7B57j/s320/fwd+to.JPG" width="320" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;">In Simulring, you can choose delegates, team call group and number. </span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhh1s-X8YSNJ2Z2rK_8wSMJLQFi6HV4g6rdq0XGByTUdc4dGitevtfIYZou0dVgwX691CtZ_5LjpzJUnDclmlujL_SsO-4wJv0SVrUH2EkukHcDchjRRB-EC8savohAmBLl77PqcTdWsX7O/s1600/simul.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="457" data-original-width="618" height="236" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhh1s-X8YSNJ2Z2rK_8wSMJLQFi6HV4g6rdq0XGByTUdc4dGitevtfIYZou0dVgwX691CtZ_5LjpzJUnDclmlujL_SsO-4wJv0SVrUH2EkukHcDchjRRB-EC8savohAmBLl77PqcTdWsX7O/s320/simul.JPG" width="320" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">When you choose number it opens the same number form.</span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;">If you choose delegates or Team it opens the delegate and team call group form.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgHx57YXuYzswlxdUapwoXmZZ5tIQv7y91W7TEX0HEmySrPkvtk-pSpo7HRDN5j6p9Ds06kGw-JY7qP1F_Pw7huRQZrlrPiYwK_nu548-7MRPPk0hLtLKnx9f2lG50Eh7ED8f_UB1yLHgWK/s1600/team+and+delegates.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="525" data-original-width="575" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgHx57YXuYzswlxdUapwoXmZZ5tIQv7y91W7TEX0HEmySrPkvtk-pSpo7HRDN5j6p9Ds06kGw-JY7qP1F_Pw7huRQZrlrPiYwK_nu548-7MRPPk0hLtLKnx9f2lG50Eh7ED8f_UB1yLHgWK/s320/team+and+delegates.JPG" width="320" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">Here you can configure delegates and team call groups in the same form, which is really cool, along with the timer for ringing the group.</span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;">Here's an example of a simulring. It shows that calls ring you for 5 seconds before ringing the team call group, then after 20 seconds, go to voicemail. You'll see that the team call group also shows the members.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj37J9hfJdj3OC43tFh67FeLxtWPo8CzinndNAY9bxIIyEMDiNhB5LyMzFznP32qmmX8A9AnyrGXYaCjvo5XEDK-K6Sbx2I1DYu-TF3PnAQnu8c2254ADKnPh0R4FstyAQAo3-6ArTuyowK/s1600/simul2.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="373" data-original-width="370" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj37J9hfJdj3OC43tFh67FeLxtWPo8CzinndNAY9bxIIyEMDiNhB5LyMzFznP32qmmX8A9AnyrGXYaCjvo5XEDK-K6Sbx2I1DYu-TF3PnAQnu8c2254ADKnPh0R4FstyAQAo3-6ArTuyowK/s320/simul2.JPG" width="317" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">While using Remeo for changing forward settings for yourself is cool, the real point of Remeo is to allow one to change settings for someone else.</span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span><span style="font-size: small;"><span style="font-weight: 400;">From the Skype for Business client, simply right click on a user and you'll see a new menu item in the list. Change Reachability Settings.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjVjSRVnYKkF6FsE-G3zDHKYALA2l7-8pd_Yax4SA6Uir1nHNiL7VugHi6EN_MHCgBNHL1U_f4kGFuHtgDSSO8ENH__zV-p4_S-gxAdwSFF7OkKJ-6rW8HKioC1PLYclxVgHaJP_JG4epRX/s1600/right+click.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="403" data-original-width="213" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjVjSRVnYKkF6FsE-G3zDHKYALA2l7-8pd_Yax4SA6Uir1nHNiL7VugHi6EN_MHCgBNHL1U_f4kGFuHtgDSSO8ENH__zV-p4_S-gxAdwSFF7OkKJ-6rW8HKioC1PLYclxVgHaJP_JG4epRX/s320/right+click.JPG" width="169" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;">This opens the Reachability form for the selected user.</span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpDeLKK4usIAeWB7Jsyl0xH8O6Q0J89_D0L3e3z3ndzRrIJc1PKVi9GhkKg1o0CUId96lK8faoxAamn59BvudQ0CpwjA7kYz0Y9J5uLJp8MhSuSOJlTZfddW2t5z_e0L-8hOHOceF4Vkfj/s1600/reachability+settings+menu.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="701" data-original-width="668" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgpDeLKK4usIAeWB7Jsyl0xH8O6Q0J89_D0L3e3z3ndzRrIJc1PKVi9GhkKg1o0CUId96lK8faoxAamn59BvudQ0CpwjA7kYz0Y9J5uLJp8MhSuSOJlTZfddW2t5z_e0L-8hOHOceF4Vkfj/s320/reachability+settings+menu.JPG" width="304" /></a></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
<div style="font-family: verdana, sans-serif;">
<span style="font-size: small;"><span style="font-weight: 400;">The form itself is similar to the forward settings form for your own account with one addition. This is the ability to change the personal note for the user.</span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
<div style="font-family: verdana, sans-serif;">
<span style="font-size: small;"><span style="font-weight: 400;">I won't go through the options for changing the settings again because everything else is exactly the same as with the forward settings for your own account. </span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
<div style="font-family: verdana, sans-serif;">
<span style="font-size: small;"><span style="font-weight: 400;">Suffice it to say that it just works. I had the client open on another PC, logged in with the account I was changing settings for and the changes were more or less instant.</span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
<div style="font-family: verdana, sans-serif;">
<span style="font-size: small;"><span style="font-weight: 400;">I also thought it would be worth mentioning permissions, because I know someone will ask. You can control who has access to change permissions using Role Based Access Control (RBAC) in Active Directory. <a href="http://remeo.support.colima.de/en/support/solutions/articles/4000112324-3-set-users-permissions" target="_blank"> Click here </a>for more info.</span></span></div>
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<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span></div>
<div style="font-family: verdana, sans-serif;">
<span style="font-size: small;"><span style="font-weight: 400;">There are three ways to grant permissions to users:</span></span></div>
<span style="font-size: small;"><span style="font-family: Verdana, sans-serif; font-weight: 400;"></span></span><br />
<ul>
<li><span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;">Users who are in the same Remeo AD-group(s)</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;">Users who are in a Skype for Business Delegation relationship</span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;">Users who are in the same Skype for Business Team-call group</span></li>
</ul>
</div>
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<h4>
Is it any good?</h4>
</div>
<span style="font-family: "verdana" , sans-serif;"><div style="text-align: left;">
<span style="font-family: "verdana" , sans-serif; font-size: small; font-weight: 400;">As I said above, it just works. SEFAUtil Server took just a few minutes to install and register as a Trusted App Endpoint on an existing Trusted App Server. The Remeo client installs in seconds. Once installed and assuming you have the correct permissions, you can start changing settings for your team, your boss or the entire company.</span><br />
<br /></div>
<div style="text-align: left;">
<h4>
What's wrong with it?</h4>
</div>
</span><span style="font-family: "verdana" , sans-serif;"><div style="text-align: left;">
<span style="font-size: small;"><span style="font-weight: 400;">I haven't found anything.</span></span><br />
<br /></div>
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<h4>
What would I change?</h4>
</div>
</span><span style="font-family: "verdana" , sans-serif;"><div style="text-align: left;">
<span style="font-size: small;"><span style="font-weight: 400;">The only thing I would like to see in the client interface is an apply button which doesn't close the form. This would give you the ability to make a single change, and apply it before moving on to make more changes.</span></span><br />
<span style="font-size: small;"><span style="font-weight: 400;"><br /></span></span>
<span style="font-size: small;"><span style="font-weight: 400;">I'd also love to see the ability to use the Remeo client to sign other users in and out of Response Group Service agent groups. This would be good on an individual basis and great if it could be done for multiple users at once.</span></span><br />
<br /></div>
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<h4>
Verdict</h4>
</div>
</span><div style="font-family: verdana, sans-serif; text-align: left;">
<span style="font-family: "verdana" , sans-serif; font-size: small; font-weight: 400;">I'm sure you've guessed by now that I think the tool is fantastic. It's a great addition to the list of Pro tools for Skype for Business Server and something I know people want.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: small; font-weight: 400;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: small; font-weight: 400;">As I said, the ability to use it to change your own settings in a single screen is cool, but unnecessary. The real power is that users can change settings for others in your company.</span><br />
<br /></div>
<div style="font-family: verdana, sans-serif; text-align: left;">
<h4>
More Information</h4>
</div>
<div style="text-align: left;">
<br />
<ul>
<li style="font-family: verdana, sans-serif;"><span style="font-size: small; font-weight: normal;">Link to the Remeo Product page - <a href="http://www.colima-remeo.com/#en" target="_blank">http://www.colima-remeo.com/#en</a></span></li>
<li><span style="font-family: verdana, sans-serif; font-size: small; font-weight: normal;">Link to the Remeo Download page - </span><span style="font-family: verdana, sans-serif; font-size: small;"><span style="font-weight: 400;"><a href="https://colima.de/en/downloads" target="_blank">https://colima.de/en/downloads</a></span></span></li>
<li style="font-family: verdana, sans-serif;"><span style="font-size: small; font-weight: normal;">Link to the Remeo Support page - <a href="http://remeo.support.colima.de/en/support/solutions" target="_blank">http://remeo.support.colima.de/en/support/solutions</a></span></li>
<li><span style="font-family: Verdana, sans-serif; font-size: small; font-weight: normal;">Link to a video demo of Remeo in action - </span><span style="font-family: Verdana, sans-serif; font-size: small;"><span style="font-weight: 400;"><a href="https://vimeo.com/220444593" target="_blank">https://vimeo.com/220444593</a></span></span></li>
<li style="font-family: verdana, sans-serif;"><span style="font-size: small; font-weight: normal;">Link to the SEFAUtil Server Product Page - <a href="https://www.landiscomputer.com/sefautilserver/" target="_blank">https://www.landiscomputer.com/sefautilserver/</a></span></li>
<li style="font-family: verdana, sans-serif;"><span style="font-size: small; font-weight: normal;">Link to the SEFAUtil Server User Manual - <a href="http://downloads.landiscomputer.com/sefautilserver/SEFAUtil-Server-Manual-en.pdf" target="_blank">http://downloads.landiscomputer.com/sefautilserver/SEFAUtil-Server-Manual-en.pdf</a></span></li>
</ul>
</div>
<div style="font-family: verdana, sans-serif; text-align: left;">
<div style="text-align: center;">
<span style="font-weight: normal;">___________________________________________________</span></div>
</div>
</span></h3>
<span style="font-family: "verdana" , sans-serif;">
</span><span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #444444;">Thanks for reading.</span><br style="background-color: white; color: #444444;" /><br style="background-color: white; color: #444444;" /><span style="background-color: white; color: #444444;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-71269230116665231922017-12-12T09:56:00.000+00:002018-03-12T09:31:39.812+00:00Hands on with the updated Skype for Business Online & Teams Network Assessment Tool<span style="font-family: "verdana" , sans-serif;">Hello Readers,</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Hope you're keeping warm (or cool depending on where you're reading this) this holiday season.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Microsoft released an update to their free Network Assessment tool for Skype for Business Online a couple of days ago. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7EPEhYrRhhJ4hO38WWbYGZcc3yPhpuG12N32sSE8TD66sDjhv4pqVFO0ShM8lCDrXoau8FlFfksJNlBotziA3zbMKag21LPa97QoDNihRWH8eH-7HN4KAJKaOpcekgkKTmWhZdAn-QGGc/s1600/Skype_Network_Assessment.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="300" data-original-width="300" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7EPEhYrRhhJ4hO38WWbYGZcc3yPhpuG12N32sSE8TD66sDjhv4pqVFO0ShM8lCDrXoau8FlFfksJNlBotziA3zbMKag21LPa97QoDNihRWH8eH-7HN4KAJKaOpcekgkKTmWhZdAn-QGGc/s200/Skype_Network_Assessment.png" width="200" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The updated tool is available for download <a href="https://www.microsoft.com/en-us/download/details.aspx?id=53885" target="_blank">here</a>.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I wrote a <a href="http://lynciverse.blogspot.co.uk/2016/09/hands-on-with-new-skype-for-buisness.html" target="_blank">hands on review</a> of the tool which was released during the Ignite Conference in 2016.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<span style="font-family: "verdana" , sans-serif;">The original tool was downloaded as a zip file (</span><span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;"><span style="color: blue;">network-assessment-lib-6.0.8970.161.zip</span><span style="color: #444444;">) </span></span></span><span style="font-family: "verdana" , sans-serif;">which you unpacked to a directory of your choosing. The new tool downloads as </span><span style="color: blue; font-family: "verdana" , sans-serif;">MicrosoftSkypeForBusinessNetworkAssessmentTool.exe. </span><span style="font-family: "verdana" , sans-serif;"> Running the new executable "installs" the tool to an unchangeable directory of 'C:\Program Files\Microsoft Skype for Business Network Assessment Tool', unpacking the contents in much the same way as the previous ZIP file. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBeaduvP1grOQgomuQ05yE4UyhrfJJOqvH0nVDl1qhdLPQWIiD3hvSLv5QK-3UllO0B2L6R6l_5oD8BAuKrjRIy3pbcs35r3PKOplr3KBJcAW3q_nnPGINipRIg1jXmIeSTko2BWH1ADqD/s1600/installs.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="389" data-original-width="496" height="312" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiBeaduvP1grOQgomuQ05yE4UyhrfJJOqvH0nVDl1qhdLPQWIiD3hvSLv5QK-3UllO0B2L6R6l_5oD8BAuKrjRIy3pbcs35r3PKOplr3KBJcAW3q_nnPGINipRIg1jXmIeSTko2BWH1ADqD/s400/installs.jpg" width="400" /></a></div>
<br />
<span style="font-family: "verdana" , sans-serif;">The Download site says that the tool supports Windows 7 or later and that the </span><span style="background-color: white; color: #333333;"><span style="font-family: "verdana" , sans-serif;">PC must meet the requirements for Skype for Business Online systems <a href="https://products.office.com/en-US/office-system-requirements#subscription-plans-section" target="_blank">described here</a>. For server installs you need to enable the desktop experience. It also says that you can only run a single instance of the tool at a time and that it isn't </span></span><span style="background-color: white; color: #333333; font-family: "verdana" , sans-serif; font-style: inherit; font-weight: inherit;">intended for load or stress testing.</span><br />
<span style="background-color: white; color: #333333; font-family: "verdana" , sans-serif; font-style: inherit; font-weight: inherit;"><br /></span>
<span style="background-color: white; color: #333333; font-family: "verdana" , sans-serif; font-style: inherit; font-weight: inherit;">If you compare the directories side-by-side you're notice that the new library has more in it.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvAy7DiYwANOmAEFfh24DA1ECPs1yIvFONzMnKBEg56WgsnVVlcgbJlwwSA9Ox1xPTdUlUdFjlRbXVDsQvFXstifGcmnldso70a-A2sxo_l4jmB4CYl__juP4DaeNjez7-ThZnjP58BQJx/s1600/libraries.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="421" data-original-width="561" height="300" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvAy7DiYwANOmAEFfh24DA1ECPs1yIvFONzMnKBEg56WgsnVVlcgbJlwwSA9Ox1xPTdUlUdFjlRbXVDsQvFXstifGcmnldso70a-A2sxo_l4jmB4CYl__juP4DaeNjez7-ThZnjP58BQJx/s400/libraries.jpg" width="400" /></a></div>
<span style="background-color: white; color: #333333; font-family: "verdana" , sans-serif; font-style: inherit; font-weight: inherit;"><br /></span>
<span style="background-color: white; color: #333333; font-family: "verdana" , sans-serif; font-style: inherit; font-weight: inherit;">As you can see there are more differences than similarities between the old and new tools. The updated tool utilises the client SDK and Bot framework to connect to the Skype for Business Online and Teams Edge and place a series of actual 17 second calls, then tell you if the call was any good, based on the results. </span><br />
<span style="background-color: white; color: #333333; font-family: "verdana" , sans-serif; font-style: inherit; font-weight: inherit;"><br /></span>
<span style="color: #333333; font-family: "verdana" , sans-serif;"><span style="background-color: white;">The tool was originally developed to check network performance on the network where it was run in order to determine if it meets the targets for <a href="https://support.office.com/en-us/article/Media-Quality-and-Network-Connectivity-Performance-in-Skype-for-Business-Online-5fe3e01b-34cf-44e0-b897-b0b2a83f0917?ui=en-US&rs=en-US&ad=US" target="_blank">media quality and network performance for using Skype for Business Online.</a></span></span><br />
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<span style="color: #333333; font-family: "verdana" , sans-serif;">These are the targets for the Skype for Business client to the Edge</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhYJjbhQ7nvtIsnOIhat8zHvf1VkJI-irT_cj7_i4bEN4ehFJ3cqEUpsjNW6saS_jRSxhXIHPdsxIbe2b66cukiupK9fzLQyqGdWWEHGDNKzGEOdxSbdhASWoDTrbdpT0-GqO0MQ28UbDD7/s1600/performance+target.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="410" data-original-width="696" height="376" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhYJjbhQ7nvtIsnOIhat8zHvf1VkJI-irT_cj7_i4bEN4ehFJ3cqEUpsjNW6saS_jRSxhXIHPdsxIbe2b66cukiupK9fzLQyqGdWWEHGDNKzGEOdxSbdhASWoDTrbdpT0-GqO0MQ28UbDD7/s640/performance+target.JPG" width="640" /></a></div>
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<span style="color: #333333; font-family: "verdana" , sans-serif;">The tool reports on Packet Loss, Jitter, Round-Trip Latency and Reordered packet percentage to the nearest Microsoft Network Edge.</span><br />
<h3>
<span style="font-family: "verdana" , sans-serif;">Usage</span></h3>
<span style="color: #333333; font-family: "verdana" , sans-serif;">To run the tool you need an elevated command prompt or PowerShell window. I used PowerShell for mine.</span><br />
<span style="color: #333333; font-family: "verdana" , sans-serif;"><br /></span>
<span style="color: #333333; font-family: "verdana" , sans-serif;">First, browse to the tool location</span><br />
<blockquote class="tr_bq">
<span style="background-color: #073763;"><span style="font-family: "verdana" , sans-serif;"><span style="color: yellow;">cd</span><span style="color: white;"> '</span></span><span style="color: white; font-family: "verdana" , sans-serif;">C:\Program Files\Microsoft Skype for Business Network Assessment Tool'</span></span></blockquote>
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<span style="font-family: "verdana" , sans-serif;"><b>Pro tip:</b> You can create a variable to browse to the file location. This will save you having to type the above each time. You just assign the full file path to a variable of your choosing. I used $nat for Network Assessment Tool.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfCFNH6QOxpW98hnQuPGgkHEpunrWAd9DYL8MX1C7itrfOgLAb9vN12hQSCE8XbKAX1bG64ARNnKhbregZXaTZdVzg-nP4ph4uUWGx0nH9o9xrdma9CXdlPVnNeRZfQUSTn7p5Aq69Q_tL/s1600/variable.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="126" data-original-width="711" height="112" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfCFNH6QOxpW98hnQuPGgkHEpunrWAd9DYL8MX1C7itrfOgLAb9vN12hQSCE8XbKAX1bG64ARNnKhbregZXaTZdVzg-nP4ph4uUWGx0nH9o9xrdma9CXdlPVnNeRZfQUSTn7p5Aq69Q_tL/s640/variable.jpg" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can save time by creating a shortcut to open PowerShell directly to the folder. </span><span style="font-family: "verdana" , sans-serif;">Simply create a shortcut wherever you like with the following text in the Target.</span><br />
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<span style="font-family: "verdana" , sans-serif;"></span><br />
<span style="color: #0b5394; font-family: "verdana" , sans-serif;">C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -noexit -command cd "'C:\Program Files\Microsoft Skype for Business Network Assessment Tool'"</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Better still, you can save even more time by creating a shortcut to run a single test and then leave PowerShell open to do more. </span><span style="font-family: "verdana" , sans-serif;">Simply create a shortcut wherever you like with the following text in the Target.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="color: #0b5394; font-family: "verdana" , sans-serif;">C:\Windows\System32\WindowsPowerShell\v1.0\powershell.exe -noexit -command cd "'C:\Program Files\Microsoft Skype for Business Network Assessment Tool';.'.\NetworkAssessmentTool.exe'"</span><br />
<span style="font-family: "verdana" , sans-serif;">________________________________________________________________</span><br />
<br />
<span style="font-family: "verdana" , sans-serif;">Before I run something for the first time I like to see if there is some basic help on syntax. I ran </span><span style="font-family: "verdana" , sans-serif;">.\NetworkAssessmentTool.exe ?</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMoQKKWX5hjpmik9QQjhK_YZTT9qs4kfOzFIDPrMdoyBxgDUtqU02npCZGX-i5_KEAe0hsf9VzCZwP-FFFamxiIBbjcWE_9BEOPTlDw0IhrU2nc6PKfFwFmXeg0sKHnf_2GmlGySllkqCs/s1600/syntax.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="182" data-original-width="858" height="134" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgMoQKKWX5hjpmik9QQjhK_YZTT9qs4kfOzFIDPrMdoyBxgDUtqU02npCZGX-i5_KEAe0hsf9VzCZwP-FFFamxiIBbjcWE_9BEOPTlDw0IhrU2nc6PKfFwFmXeg0sKHnf_2GmlGySllkqCs/s640/syntax.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The usage is NetworkAssessmentTool.exe [options] [arguments]. Running the tool with no options or arguments will perform the network quality check. </span><br />
<blockquote class="tr_bq">
<span style="background-color: #073763; font-family: "verdana" , sans-serif;"><span style="color: yellow;">.\NetworkAssessmentTool.exe</span></span></blockquote>
<span style="font-family: "verdana" , sans-serif;">The first time I ran it I got a popup from Windows Firewall asking if I wanted to allow the connection.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjoQGEIDVF-W6fd3vP9g6MreakWVBS6ezvyYVrTUc-oaOPwvC7MfWtsX1zSBZQ9iKlS9nreTwM8jnnqi-K9CvnJ-iZ2RKhWTMkrfu7Qs0hN5ecY4lVfK8YEcIJDn-1r3UKWkZC4KQ2A6PwQ/s1600/firewall.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="421" data-original-width="529" height="254" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjoQGEIDVF-W6fd3vP9g6MreakWVBS6ezvyYVrTUc-oaOPwvC7MfWtsX1zSBZQ9iKlS9nreTwM8jnnqi-K9CvnJ-iZ2RKhWTMkrfu7Qs0hN5ecY4lVfK8YEcIJDn-1r3UKWkZC4KQ2A6PwQ/s320/firewall.JPG" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">These were the initial results for a single call</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZ66H3-D77z-fxtMJ52N0t-u3hpgwnj0gPG4LTApo9jFxFh1NOS0_ujCHf2qThyphenhyphengwuFtufG_ci-l8cZyPasYtYs2MpswYld5_Xb2UzD2JTclC9YdpMYKTm-7KtzsZz_XHY90uDnIG-bMT9/s1600/initial+results.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="312" data-original-width="863" height="230" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgZ66H3-D77z-fxtMJ52N0t-u3hpgwnj0gPG4LTApo9jFxFh1NOS0_ujCHf2qThyphenhyphengwuFtufG_ci-l8cZyPasYtYs2MpswYld5_Xb2UzD2JTclC9YdpMYKTm-7KtzsZz_XHY90uDnIG-bMT9/s640/initial+results.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">As you can see, it writes a results file to "%Local</span><span style="font-family: "verdana" , sans-serif;">AppData%\Microsoft Skype for Business Network Assessment Tool". </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">One thing to note is that each time you run the tool the results of previous tests are replaced. Or more accurately, the file is replaced with a new results file.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">To analyse the results you need to run the ResultsAnalyzer.exe tool and input the file.</span><br />
<blockquote class="tr_bq">
<span style="background-color: #073763; color: yellow; font-family: "verdana" , sans-serif;">.\ResultsAnalyzer.exe</span><span style="background-color: #073763; color: white; font-family: "verdana" , sans-serif;"> </span><span style="color: white;"><span style="background-color: #073763; font-family: "verdana" , sans-serif;">"C:\Users\randy.chapman\</span><span style="background-color: #073763; font-family: "verdana" , sans-serif;">AppData\Local\Microsoft Skype for Business Network Assessment Tool\performance_results.tsv"</span></span></blockquote>
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<span style="font-family: "verdana" , sans-serif;">The first time I ran it, I got an error that said that there was no data in the input file.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQFT96pRCqO9vp7jpNBxrmsmDGClp8oDCrWfouzrUXd9i-LAFCu7E8BHdx9owtqx5ZXIT_xWEHX48_RuQOGh6C01QndccsfbPZCizH8r0kLxidcInahblxLsz2l9un-ZW91HPk1kOkGSRM/s1600/results+error.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="43" data-original-width="845" height="32" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiQFT96pRCqO9vp7jpNBxrmsmDGClp8oDCrWfouzrUXd9i-LAFCu7E8BHdx9owtqx5ZXIT_xWEHX48_RuQOGh6C01QndccsfbPZCizH8r0kLxidcInahblxLsz2l9un-ZW91HPk1kOkGSRM/s640/results+error.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">So I opened the TSV file and verified that it did indeed have data in it. Hmmm! I read the usage doc which has a troubleshooting section. No specifics about that error unfortunately, so I decided to change the config file to give more results.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">This is just as good a place as any to mention that there is a config file and there are a few parameters that can be changed in order to produce a different result. The config file is called </span><span style="font-family: "verdana" , sans-serif;">NetworkAssessmentTool.exe.config and it is saved in the same directory as the tool itself. To modify it, you'll need to run notepad or or your favourite txt file editor with elevated privileges.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The usage doc has a table that lists all of the configurable parameters as well as an indication of what will fail if it is missing or misconfigured.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">To save you time, I'll just say don't change anything but the following (w</span><span style="font-family: "verdana" , sans-serif;">ith the exception of the Delimiter value, which must be a <TAB>).</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgSg6IiUaIXwevgPJTfTn8xeE38kvaoXMwdoOdVrtYTFpCDRh1t8CVvZLOxW1Ph7jLrWH3mfHv3FxUas8lyI8Q0b9C9bhicv8WG7zoN1ERHvJdKF-wMLzk6dhZc7Ac9VpUAgsLq0y5eo1ip/s1600/appsettings.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="94" data-original-width="491" height="122" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgSg6IiUaIXwevgPJTfTn8xeE38kvaoXMwdoOdVrtYTFpCDRh1t8CVvZLOxW1Ph7jLrWH3mfHv3FxUas8lyI8Q0b9C9bhicv8WG7zoN1ERHvJdKF-wMLzk6dhZc7Ac9VpUAgsLq0y5eo1ip/s640/appsettings.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The NumIterations is where you configure the number of times it will perform the test. I changed this to 3 and left everything else as is. Then I re-ran the ResultsAnalyzer tool and it found some data.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcXTOxktYWCZV6_Z0ICgX6DupncEDjrTJ_XXB9_L2JwWSeTH6vSr2enmzbZAB5tdRKL5jHVtgOLrrrVy-fH0KfQJSAwjeVEn-Mx1PcOaR4CJi5uZpM-i4D3kSIa-BpLR3hTDXPgKWeZaJr/s1600/results+passed.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="343" data-original-width="839" height="259" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhcXTOxktYWCZV6_Z0ICgX6DupncEDjrTJ_XXB9_L2JwWSeTH6vSr2enmzbZAB5tdRKL5jHVtgOLrrrVy-fH0KfQJSAwjeVEn-Mx1PcOaR4CJi5uZpM-i4D3kSIa-BpLR3hTDXPgKWeZaJr/s640/results+passed.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Bizarrely, the tool read 3 rows, skipped 2 and processed 1 and claiming that some rows were skipped as too few packets were received to make a meaningful measure of the network. Again, hmmmm!</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I can see that it did place the calls and that packets were sent and (all of them were) received. Clearly, not enough for the tool to care.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAoxJ4oqlfRlbfc6hBU5hpGvRllfqrc1BU63BWA1-IXTanNQhksV-Le2fX-jibkmYcp_HihaxCOK7q1WExVh6poNO8puXQowbh9TNL2SyiKfGhbKzv5ZQ4argOdiH5ULnGWBzPXKn-Ozse/s1600/3+calls.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="800" data-original-width="861" height="594" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiAoxJ4oqlfRlbfc6hBU5hpGvRllfqrc1BU63BWA1-IXTanNQhksV-Le2fX-jibkmYcp_HihaxCOK7q1WExVh6poNO8puXQowbh9TNL2SyiKfGhbKzv5ZQ4argOdiH5ULnGWBzPXKn-Ozse/s640/3+calls.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The good news is that I PASSED. Which basically indicates that </span><span style="color: #333333; font-family: "verdana" , sans-serif;">Packet Loss, Jitter, Round-Trip Latency and Reordered packet percentage are within acceptable limits.</span><br />
<span style="color: #333333; font-family: "verdana" , sans-serif;"><br /></span>
<span style="color: #333333; font-family: "verdana" , sans-serif;">The bad news is that I had to change the config file to produce more than 1 row for the tool to pick up the data and analyse it.</span><br />
<span style="color: #333333; font-family: "verdana" , sans-serif;"><br /></span>
<span style="color: #333333; font-family: "verdana" , sans-serif;">You can also change the </span><span style="font-family: "verdana" , sans-serif;">IntervalInSeconds. This is the time to wait between tests. The default is 5 seconds. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I changed it to 10 seconds while also changing the NumIterations to 2 and reran it. It did indeed run the assessment twice and it slept for 10 seconds between tests. This time, the packets sent and received were at the 850 mark for both tests and the ResultsAnalyzer picked up both calls.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Now that I know that a call in the tool should send 850 packets, I now know that the problem reading the file was down to the tool itself not sending all of the packets during isolated tests. In my case, it was the 1st and 3rd test.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I changed NumIterations back to 1 and re-ran the test and the call had 850 packets and the analyser was happy with the results.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I wrote this post over a span of a couple of days. Interestingly, the first time I ran it I had another instance with only 283 packets sent and received.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT219-gpsw3ZC7h3f3BAAq34fMuSqWBNWu_h7PawZOggHofYQ97372rITR4KQxFMLOr13_yj98Ysk5kr3L2dCAv1GsNa6wFCAdzyUCX72kccmlnPcbLMFTfWH7v_hPntguNLU9i6o4v_lK/s1600/283+packets.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="206" data-original-width="420" height="195" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjT219-gpsw3ZC7h3f3BAAq34fMuSqWBNWu_h7PawZOggHofYQ97372rITR4KQxFMLOr13_yj98Ysk5kr3L2dCAv1GsNa6wFCAdzyUCX72kccmlnPcbLMFTfWH7v_hPntguNLU9i6o4v_lK/s400/283+packets.JPG" width="400" /></a></div>
<br />
<span style="font-family: "verdana" , sans-serif;">So it seems that the tool is not perfect. Hopefully Microsoft can fix these intermittent issues in the next release. <span style="color: red;">This issue is resolved in version 1.1.</span> See below.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The other two things you can change from that list are the location and name of the results files. The usage doc says that </span><span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;">if the file path is not an absolute file path,
the tool will write to </span><span lang="EN-US" style="line-height: 107%;">"%appdata%\..\local\Microsoft Skype for
Business Network Assessment Tool</span><span lang="EN-US" style="line-height: 107%;">". </span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;">You can change the location by pasting in a file path inside the quotes. The ResultsFilePath is the Network Quality test result file. The OutputFilePath is the Connectivity test result file.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;"><br /></span></span>
<br />
<h3>
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;"><b>New Test Available</b></span></span></h3>
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;">This brings me nicely onto the next part of this post. That is to tell you that Microsoft added a new test to the tool, the Network Connectivity Test. </span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;">The Network Connectivity Test verifies that your computer can reach a list of relay IP Addresses on the ports required for real time media traversal. Effectively a port scanner.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="line-height: 107%;">To run the test, enter</span></span><br />
<blockquote class="tr_bq">
<span style="font-family: "verdana" , sans-serif;"><span lang="EN-US" style="background-color: #073763; line-height: 107%;"><span style="color: yellow;">.\NetworkAssessmentTool.exe </span><span style="color: white;">/connectivitycheck</span></span></span></blockquote>
<span style="font-family: "verdana" , sans-serif;">The result is thrilling.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi59F-V92F36sdP29p-cRLRgMxRYZinX-42l2TC35z6716FTtmcU2uwVwGsi8YHUxvs_7FlZgYjOfsC_pJUNLrerjdMdDb7wwevDkVomnIIj-wiPxJaw5f8whLKUAXiVL3snOPYHunxgXR4/s1600/connectivity+check+basic.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="142" data-original-width="857" height="106" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi59F-V92F36sdP29p-cRLRgMxRYZinX-42l2TC35z6716FTtmcU2uwVwGsi8YHUxvs_7FlZgYjOfsC_pJUNLrerjdMdDb7wwevDkVomnIIj-wiPxJaw5f8whLKUAXiVL3snOPYHunxgXR4/s640/connectivity+check+basic.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">To view the results you can simply open the txt based results file </span><span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;">"%appdata%\..\local\Microsoft Skype for Business Network Assessment Tool\connectivity_results.txt</span><span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;">"...</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkggm1yAKzmr5UpE5Gbn7KZ7gqTWxI-BPsHaV67DcVhOQEgFDi-3HqzlPfFwqf8gimmRAyHkT8GNXHre_RO4cRpIYxPotc2QmsJWVWdvfaylBdtMq3K_fioV6HcqJdEyUO6x9wgwtcA7op/s1600/truncated+results+txt.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="367" data-original-width="599" height="245" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkggm1yAKzmr5UpE5Gbn7KZ7gqTWxI-BPsHaV67DcVhOQEgFDi-3HqzlPfFwqf8gimmRAyHkT8GNXHre_RO4cRpIYxPotc2QmsJWVWdvfaylBdtMq3K_fioV6HcqJdEyUO6x9wgwtcA7op/s400/truncated+results+txt.JPG" width="400" /></a></div>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;"><br /></span>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;">...or you can open it in the PowerShell session...</span><br />
<blockquote class="tr_bq">
<span style="background-color: #073763;"><span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;"><span style="color: yellow;">more </span></span><span style="color: white;"><span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;">"C:\Users\randy.chapman\AppData\local\Microsoft Skype for Business Network Assessment Tool\connectivity_results.txt</span><span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;">"</span></span></span></blockquote>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiOvr76012pri0Oqi9z50sajMC-_UGOTBZtrv7KWIIxrkYU8UUf9yLHfqEZrWjf3894WJ5cooRuOB_SGarwxlerOdLIa3pwXm3jRXJe72YdKxnWFc_hC_E3p59w_plCiMXE5EF2qLl92g_K/s1600/more.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="182" data-original-width="861" height="134" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiOvr76012pri0Oqi9z50sajMC-_UGOTBZtrv7KWIIxrkYU8UUf9yLHfqEZrWjf3894WJ5cooRuOB_SGarwxlerOdLIa3pwXm3jRXJe72YdKxnWFc_hC_E3p59w_plCiMXE5EF2qLl92g_K/s640/more.JPG" width="640" /></a></div>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;"><br /></span>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;">...or, better yet, you can simply run the command with the verbose switch to show the tests and results at the same time.</span><br />
<blockquote class="tr_bq">
<span lang="EN-US" style="background-color: #073763; font-family: "verdana" , sans-serif; line-height: 17.12px;"><span style="color: yellow;">.\NetworkAssessmentTool.exe </span><span style="color: white;">/connectivitycheck \verbose</span></span></blockquote>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh9t6dX5YAZ10TdE4XEHbFkNhGuMtBwJtUaoX9C9-BEx0vN4p7fysJB9kI3I4qV3BX9MUIdWrNmuCOfG-8EGusJ_shHtuFlIIcjRnRe5ETK63SoZ5-v7awpRnLEr6lu2H_Ny3c0TG8kGMQN/s1600/verbose.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="335" data-original-width="858" height="248" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh9t6dX5YAZ10TdE4XEHbFkNhGuMtBwJtUaoX9C9-BEx0vN4p7fysJB9kI3I4qV3BX9MUIdWrNmuCOfG-8EGusJ_shHtuFlIIcjRnRe5ETK63SoZ5-v7awpRnLEr6lu2H_Ny3c0TG8kGMQN/s640/verbose.JPG" width="640" /></a></div>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; line-height: 17.12px;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">My PC tried about 56 relay IP addresses for connectivity to TCP port 443 and UDP ports 3478-3481.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">As it happens, I even have the results from a test that failed.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0hcWy9nq9m0qcCqSkkOR1rbKFeAfGJC1Uq2KXBOSL0QdyAGGoXdCv4X75iN-KqhmSiRUY_pzpo-S8I5rRP4W7F5LHwk02pd6FG28N6GE0wExWBrZwc4H00W15dmbYk4TijorJpYlKzT9x/s1600/connectivity+failed.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="212" data-original-width="860" height="156" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi0hcWy9nq9m0qcCqSkkOR1rbKFeAfGJC1Uq2KXBOSL0QdyAGGoXdCv4X75iN-KqhmSiRUY_pzpo-S8I5rRP4W7F5LHwk02pd6FG28N6GE0wExWBrZwc4H00W15dmbYk4TijorJpYlKzT9x/s640/connectivity+failed.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h3>
<span style="font-family: "verdana" , sans-serif;">Verdict</span></h3>
<div>
<span style="font-family: "verdana" , sans-serif;">This is a nice evolution of a tool that can be used to perform basic tests around your network to make sure you can successfully use Skype for Business Online and Teams for calling.</span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;">If you do nothing else to test that your network is okay for Skype Online and Teams, do this.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h2>
<span style="font-family: "verdana" , sans-serif;">Update</span></h2>
</div>
<div>
<span style="font-family: "verdana" , sans-serif;">There is a new version of the tool available</span><span style="font-family: "verdana" , sans-serif;"> for download</span><span style="font-family: "verdana" , sans-serif;"> </span><a href="https://www.microsoft.com/en-us/download/details.aspx?id=53885" style="font-family: verdana, sans-serif;" target="_blank">here</a><span style="font-family: "verdana" , sans-serif;">. Version 1.1.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgr7Y-LKMyxLLlebfxYA-lru3fwZrd5rW33hIKEr3d-AK2JYVzC0F46WQZQNaeTmsgDQi9DqNEWBhQKj0Ft82kTV0lFgP9cTB34Nd7UI5rTvY6i73jrIK7qR9f8dgoqKskhMmQBlKR-RcuU/s1600/update.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="460" data-original-width="759" height="385" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgr7Y-LKMyxLLlebfxYA-lru3fwZrd5rW33hIKEr3d-AK2JYVzC0F46WQZQNaeTmsgDQi9DqNEWBhQKj0Ft82kTV0lFgP9cTB34Nd7UI5rTvY6i73jrIK7qR9f8dgoqKskhMmQBlKR-RcuU/s640/update.jpg" width="640" /></a></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><b>Update: </b>Make sure you uninstall the previous version before installing the new version. The new version replaces some of the files, but not all in the directory. If you just upgrade, the 283 packets bug is still present. Starting from fresh eliminates the bug. Thanks to <a href="https://twitter.com/TrevorAMiller" target="_blank">Trevor Miller</a> for a comment in a <a href="https://techcommunity.microsoft.com/t5/Skype-for-Business-IT-Pro/Annoucement-Updated-Network-Assessment-Tool-released-on-12-8/m-p/169564/highlight/true#M4189" target="_blank">TechCommunity post</a> for pointing this out. And to <a href="https://twitter.com/AlexGrinman1" target="_blank">Alex Grinman</a> for letting me know.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I didn't look previously, but it also appears in Program Files.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhan5h57UvQX5PFvd_vIbFNO2JGxQC2Jgm0worWOxfNnYmD-AfIVLHTdo9RI4Ms-Gc_2GWhvn9qe_cAscPqq2qN84f2FajYAu93YeG8fOYEapALk5StktdapD3OLe8IHNtoI-Iv1Qm8O7GP/s1600/progfiles.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="161" data-original-width="454" height="141" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhan5h57UvQX5PFvd_vIbFNO2JGxQC2Jgm0worWOxfNnYmD-AfIVLHTdo9RI4Ms-Gc_2GWhvn9qe_cAscPqq2qN84f2FajYAu93YeG8fOYEapALk5StktdapD3OLe8IHNtoI-Iv1Qm8O7GP/s400/progfiles.jpg" width="400" /></a></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;">There is no indication of any additional features and no release notes that I can find. Initially I had simply "upgraded" and the 283 packets bug was still present in every other test. Since uninstalling and reinstalling, the bug seems to be gone. I can't say for sure, but I ran the test 12 times in a row and didn't have a repeat of the bug.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<br />
<h3>
<span style="font-family: "verdana" , sans-serif;">More Info</span></h3>
</div>
<div>
<ul>
<li><span style="font-family: "verdana" , sans-serif;">To download the tool, go here: <a href="https://www.microsoft.com/en-us/download/details.aspx?id=53885" style="background-color: white; color: #4d469c; text-decoration-line: none;" target="_blank">https://www.microsoft.com/en-us/download/details.aspx?id=53885</a></span></li>
<li><span style="font-family: "verdana" , sans-serif;">Network quality targets <a href="https://support.office.com/en-us/article/Media-Quality-and-Network-Connectivity-Performance-in-Skype-for-Business-Online-5fe3e01b-34cf-44e0-b897-b0b2a83f0917?ui=en-US&rs=en-US&ad=US" target="_blank">https://support.office.com/en-us/article/Media-Quality-and-Network-Connectivity-Performance-in-Skype-for-Business-Online-5fe3e01b-34cf-44e0-b897-b0b2a83f0917?ui=en-US&rs=en-US&ad=US</a>.</span></li>
<li><span style="font-family: "verdana" , sans-serif;">The addresses and ports are described here: <a href="https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2#bkmk_teams" target="_blank">https://support.office.com/en-us/article/Office-365-URLs-and-IP-address-ranges-8548a211-3fe7-47cb-abb1-355ea5aa88a2#bkmk_teams</a>.</span></li>
</ul>
<div>
<span style="font-family: "verdana" , sans-serif;">A really cool thing about tools that you run from PowerShell is that they can be used as part of even cooler tools. One such tool is the <b><a href="http://www.myskypelab.com/2017/08/network-assessor-for-skype-for-business.html" target="_blank">Network Assessor for Skype for Business Online and Microsoft Teams</a></b>. This application was written by MVP James Cussen aka <a href="http://twitter.com/mylynclab" target="_blank">MySkypeLab</a> on Twitter. James has a huge list of handy tools and applications that should be in every Lync and Skype pro's arsenal.</span></div>
</div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;">This application makes use of the Network Assessment Tool executable and improves upon it by allowing you to run at a set interval over time and then graph the results.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_rH0v7EOVzwaIou9B7W3PCj-ZnwESF5_O8_zoiXNXzyWpBvneVAztkBh_RDGv6wKQs3tP_up9JnFSpAhWsia_5axpaSDGKSPmIcx6XsR7UgGATEelOj3_-cigZ08I6_GsJajocJlhE6UX/s1600/MySkypeLab+network+assessor.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="735" data-original-width="1034" height="283" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_rH0v7EOVzwaIou9B7W3PCj-ZnwESF5_O8_zoiXNXzyWpBvneVAztkBh_RDGv6wKQs3tP_up9JnFSpAhWsia_5axpaSDGKSPmIcx6XsR7UgGATEelOj3_-cigZ08I6_GsJajocJlhE6UX/s400/MySkypeLab+network+assessor.jpg" width="400" /></a></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;">When you first run the application you'll be asked to browse to the location of the NetworkAssessmentTool executable. If, like me, you installed this tool early on and had it set to the unzipped directory, you will be prompted to re-point to the new Program Files location. Alternatively, you can browse directly to the location in Settings.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvtSbLKMlcItaMd4ZJ4sq9YTXcN0C5aqM4lppr3K7K6g8cpc3uQNv8Lnpgs4vH8C2un39keuvPr89SPcuKiABIIvyjON4NJP_p_Qqma-cwD7LcWaxsNJ-7RQ4zrbwqUW8S1DkkUUGfZOdi/s1600/settings.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="340" data-original-width="593" height="228" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhvtSbLKMlcItaMd4ZJ4sq9YTXcN0C5aqM4lppr3K7K6g8cpc3uQNv8Lnpgs4vH8C2un39keuvPr89SPcuKiABIIvyjON4NJP_p_Qqma-cwD7LcWaxsNJ-7RQ4zrbwqUW8S1DkkUUGfZOdi/s400/settings.jpg" width="400" /></a></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div style="text-align: center;">
<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 13px;">__________________________________________________________________________</span></div>
<div>
<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 13px;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #444444;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span></span><br style="background-color: white; color: #444444;" /><span style="background-color: white; color: #444444;"></span><span style="background-color: white; color: #444444;"><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-33225885599713345072017-11-01T00:00:00.000+00:002017-11-01T00:00:18.235+00:00Would you use the Microsoft Teams client for telephony?<span style="font-family: Verdana, sans-serif;">Hello readers. Nice to see you. Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This is just a quick opinion piece to elicit some debate.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_7cdzy_xU3Iy6F8Ua6rLVPSPaq8moOEqd6iKUstj0hL1nMY1GUV3ekhKghjyvaZCbF6FpwqW8oW2ORdcWIiX52XN1kxzrEWC4f4cI6seStBeeT-SEe87TRu8oULdqhqcag1KNtJro1dx-/s1600/teams+or+skype.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="303" data-original-width="626" height="154" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh_7cdzy_xU3Iy6F8Ua6rLVPSPaq8moOEqd6iKUstj0hL1nMY1GUV3ekhKghjyvaZCbF6FpwqW8oW2ORdcWIiX52XN1kxzrEWC4f4cI6seStBeeT-SEe87TRu8oULdqhqcag1KNtJro1dx-/s320/teams+or+skype.jpg" width="320" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Given that Microsoft has announced that all of the features of Skype for Business Online in Office 365, including telephony features of Phone System (formerly Cloud PBX) and Audio Conferencing, are coming to Teams. I ask, <b>would you use the Teams client for telephony if you could?</b></span><br />
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<span style="font-family: Verdana, sans-serif;">The answer for me is less simple since I use Skype for Business Server on-premises. But the question still stands.</span><br />
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<span style="font-family: Verdana, sans-serif;">I really like the simplicity of the Skype for Business client. There isn't much to look at in the client itself. Unless you have Persistent Chat, there's no reason to stay in the Skype for Business client for very long. </span><span style="font-family: Verdana, sans-serif;">It's an application you go to to <i>start </i>a communication. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Once you do start a dialogue, the conversation window pops out of the client as a self contained entity. The conversation window has all of the buttons for controlling or changing that single conversation. Start with IM and escalate as you see fit, adding voice, video, people and content with the click of the mouse.</span><br />
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<span style="font-family: Verdana, sans-serif;">Since the conversation window floats above the client, I'm free to go back to the client and start a new, separate conversation and put the two side by side if I wish. One with voice and video and the other with IM only. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEha54mQDOgx4NZqKZ169_sQ9gwUY15K0kjuB7OSRNi66-XxCxiwqQk4ExufEZr5RTYvisGTlFt4vRaCU0zWLc1Ss6Jd2rkrb4urdxQ9D91DbIR5FJYzEXw9Bt04_QXZWn-I0819OrIQyePx/s1600/sfb+convos.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="536" data-original-width="1056" height="202" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEha54mQDOgx4NZqKZ169_sQ9gwUY15K0kjuB7OSRNi66-XxCxiwqQk4ExufEZr5RTYvisGTlFt4vRaCU0zWLc1Ss6Jd2rkrb4urdxQ9D91DbIR5FJYzEXw9Bt04_QXZWn-I0819OrIQyePx/s400/sfb+convos.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">If I turn off tabbed conversations I can fill my screen with conversations in tiles if I want.</span><br />
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<span style="font-family: Verdana, sans-serif;">Teams, by comparison, is containerised. Everything happens inside the application rather than floating above it in a separate conversation window. You can still initiate a chat and escalate to voice/video, add people and share your screen in that conversation, but if you want to have another conversation at the same time, you have to click away from the first one and into another one. </span><br />
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<span style="font-family: Verdana, sans-serif;">Teams does currently have a nice little party piece in that if you do click away from a voice/video call, you get a little peek window at the top showing the video for the active speaker with call controls floating over the top.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7cVkDuh82g0mNrPtWOmrknXtaehu0GwtzO0EWs7hsPnqa68ECxGzFcBAXclyawQ0XBMAp_W9ZjwmMm6oA4GUtMCLQey-hfkyQ1I6I9TYY8fhyphenhyphenV-c6WIWnXJ5NFNuBRL2Msuac21emIqNX/s1600/call+peak.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="224" data-original-width="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi7cVkDuh82g0mNrPtWOmrknXtaehu0GwtzO0EWs7hsPnqa68ECxGzFcBAXclyawQ0XBMAp_W9ZjwmMm6oA4GUtMCLQey-hfkyQ1I6I9TYY8fhyphenhyphenV-c6WIWnXJ5NFNuBRL2Msuac21emIqNX/s1600/call+peak.JPG" /></a></div>
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<span style="font-family: Verdana, sans-serif;">This happens in peer-to-peer and multi-party calls and in scheduled or ad-hoc meetings. You still have to be in Teams to see it though. If you switch apps, you can't see anything.</span></div>
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<span style="font-family: Verdana, sans-serif;">In Skype for Business, the call peek is floating free and independent of Skype for Business in general. If you switch apps and go to Outlook during a video call, you get a call peek which floats above Outlook. You can even move it wherever you want.</span></div>
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<span style="font-family: Verdana, sans-serif;">In Teams, the only way to get a floating peek is to share your screen in a meeting or call.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjN9pou1Vhi3iSP-4UZjfOYUsqVPyTyU6f6aPv3vl-ZH_bd_501SpV6Zw8vxpDzHSet0hxFSOHPRAjyvRQrRuNf-cGXH6xvaqLJN12XENN_b9JcZt-kpvTFc_nbSw_dv9IpMZ92RTVwMIJp/s1600/meeting+peek.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="163" data-original-width="285" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjN9pou1Vhi3iSP-4UZjfOYUsqVPyTyU6f6aPv3vl-ZH_bd_501SpV6Zw8vxpDzHSet0hxFSOHPRAjyvRQrRuNf-cGXH6xvaqLJN12XENN_b9JcZt-kpvTFc_nbSw_dv9IpMZ92RTVwMIJp/s1600/meeting+peek.JPG" /></a></div>
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<span style="font-family: Verdana, sans-serif;">All little things I realise, but they do add up to a lot. I've been using the Skype for Business client since I was able to get it. Before that I used the Lync 2013 client (on Lync 2010 and 2013 back end), and before that the Lync 2010 client, and before that I used the OCS client and before that LCS and before that, Messenger. </span></div>
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<span style="font-family: Verdana, sans-serif;">So I'm going on 17 years in this product line. </span><span style="font-family: Verdana, sans-serif;">When Microsoft add something (consult Transfer in SfB client) I notice it, when they take away something (Consult transfer which was in OCS client and not in the Lync clients), I notice that too.</span></div>
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<span style="font-family: Verdana, sans-serif;">I'm more than a user of the product, but I <i>am </i>a user nonetheless. Change is difficult.</span></div>
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<span style="font-family: Verdana, sans-serif;">Microsoft is saying to start using Teams alongside Skype for Business to get used to it. The <a href="https://skypeandteams.blob.core.windows.net/artefacts/Skype%20for%20Business%20to%20Teams%20Capabilities%20Roadmap.pdf" target="_blank">roadmap </a>is out now and its clear that they have a rough timeline for feature migration. Below is the calling roadmap which goes to the end of Q4 2018. </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-PYmdIl1ZJSERigPiSL-Dq7pNOynxxtDZgisjDhKqAaIaHHkfqqzUcGLenoKzLwM_-S8B65NXDywaJY3phhV5oiH09tXnZMVWv62oeLHvLz90ibr1G6-_0VsOIesiwqaaiT7qBgaKVVcH/s1600/calling+roadmap.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="623" data-original-width="1092" height="182" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh-PYmdIl1ZJSERigPiSL-Dq7pNOynxxtDZgisjDhKqAaIaHHkfqqzUcGLenoKzLwM_-S8B65NXDywaJY3phhV5oiH09tXnZMVWv62oeLHvLz90ibr1G6-_0VsOIesiwqaaiT7qBgaKVVcH/s320/calling+roadmap.JPG" width="320" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Things slip in roadmaps though, so don't hold your breath.</span></div>
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<span style="font-family: Verdana, sans-serif;">Back to the original question. </span></h3>
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<span style="font-family: Verdana, sans-serif;">Would I use Teams as my telephony client? Like I said, I'm on a Skype for Business Server back end, so my Skype for Business client has all of the features. More, even, than Skype for Business Online with Phone System. So I don't have to wait for 14 months for feature parity and I get to use a client I'm used to. So for right now, the answer is no.</span></div>
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<span style="font-family: Verdana, sans-serif;">Fast forward 14 months and Teams has feature parity with Skype Online and Phone System. I know I'll probably still have a Skype for Business Server back end, although probably SfB Server 2019. I would imagine there will still be differences between the products, but I don't know for sure. </span></div>
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<span style="font-family: Verdana, sans-serif;">Differences aside, though, I would probably still edge toward no. I would still miss the simplicity of the Skype for Business client for all the reasons listed above. I'd probably be fine using both.</span></div>
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<span style="font-family: Verdana, sans-serif;"><b>What do you think? </b> Would you use Teams for everything if you could? Leave a comment here or hit me up on <a href="https://twitter.com/randychapman" target="_blank">Twitter </a>or <a href="https://www.linkedin.com/in/randy-chapman-605b354/" target="_blank">LinkedIn</a>.</span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;">That's all folks.</span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span><br /><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comUnited Kingdom55.378051 -3.4359729999999912.203021 -86.05316049999999 90 79.18121450000001tag:blogger.com,1999:blog-2196166038175467435.post-90659793595136496082017-10-18T18:00:00.000+01:002017-10-18T18:00:27.224+01:00What is Microsoft Teams?<span style="font-family: "verdana" , sans-serif;">Hello readers. Hope you're well.</span><br />
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<span style="font-family: "verdana" , sans-serif;">I've had this as a draft post since February this year. I've been adding to it here and there as the product has evolved. And with recent announcements, now seems like a good time to finally publish it. </span><br />
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<span style="font-family: "verdana" , sans-serif;">What I want to do is give you my take on what Teams is, what it does, how it is/could be used, who will/should use it and how to get it. Enjoy.</span><br />
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<span style="font-family: "verdana" , sans-serif;">What is Teams?</span></h2>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9w2FnD514sppxqPRfs_K2vGlGSvjET7IfU1bnDF74FzK-HVusxroPi_lrcstpcyoy7XWVHPVaB1R9CufpIqbuXR1RNGzttn7OCUnQlO-fsJS4IarwQIQEP6bBF3Fl4f012N1AI0x88I6T/s1600/MS+Teams.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="125" data-original-width="452" height="110" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg9w2FnD514sppxqPRfs_K2vGlGSvjET7IfU1bnDF74FzK-HVusxroPi_lrcstpcyoy7XWVHPVaB1R9CufpIqbuXR1RNGzttn7OCUnQlO-fsJS4IarwQIQEP6bBF3Fl4f012N1AI0x88I6T/s400/MS+Teams.png" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Teams
is a fairly new, out of the blue, platform delivered through Office 365. I call
it a platform rather than an application because, really, Teams is just a
jumping off point to get to other systems. It is an aggregator of
communication and collaboration tools and information in a single pane of glass.
It is a work space where you can put everything you need to work </span><u style="font-family: Verdana, sans-serif;">with</u><span style="font-family: "verdana" , sans-serif;"> and
</span><u style="font-family: Verdana, sans-serif;">as</u><span style="font-family: "verdana" , sans-serif;"> a team. Then once the information is there, you can easily
<b>collaborate </b>with team members about that information. </span><br />
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<span style="font-family: "verdana" , sans-serif;">A New Vision for Communications and Collaboration</span></h3>
<span style="font-family: Verdana, sans-serif;">Microsoft has a new vision for communications and collaboration that they call Intelligent Communications. </span><span style="font-family: Verdana, sans-serif;">Intelligent Communications is using the full set of
capabilities and power of a joined-up platform to surface new, smarter ways of
communicating and collaborating. It is no longer about
peer to peer or multi-party single or multi-media communications. </span><br />
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<span style="font-family: Verdana, sans-serif;">Instant messaging and peer-to-peer audio/video is communication. When you add more people and content to the conversation, it becomes collaboration. Teams takes this concept of collaboration, several steps further.</span></div>
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<span style="font-family: Verdana, sans-serif;">With more capability at your disposal, collaboration can be more
contextual. Intelligent Communications
are about making each interaction or communication be about something specific. </span></div>
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<span style="font-family: Verdana, sans-serif;">In Skype for Business right now, I can
initiate an IM or a Call with someone, but I have to explain what the context
is before continuing with the interaction. </span><span style="font-family: Verdana, sans-serif;">For instance, I want to know about X.</span><span style="font-family: Verdana, sans-serif;"> </span><span style="font-family: Verdana, sans-serif;">I can take that a step further and apply a
little bit of context by initiating the interaction from a connected app such
as Outlook.</span><span style="font-family: Verdana, sans-serif;"> </span><span style="font-family: Verdana, sans-serif;">If I start an IM by hovering
over a person in an email, the new IM has the subject of that email at the top.</span><span style="font-family: Verdana, sans-serif;"> </span><span style="font-family: Verdana, sans-serif;">It’s a nice try, but it is still easy to miss
unless you know to look.</span><span style="font-family: Verdana, sans-serif;"> </span></div>
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<span style="font-family: Verdana, sans-serif;">With the right power in your hand, you can start the
interaction from the context and make it blatantly obvious what the interaction
is about. If you start from the context,
you can unlock something that has the potential to be useful. Everyone that has access to that context can
see the interactions and if they have something to contribute, they can join in
to the conversation. </span><span style="font-family: Verdana, sans-serif;">If the person you start with knows someone that knows more,
they can mention the correct person and invite them to join the conversation.</span><span style="font-family: Verdana, sans-serif;"> </span></div>
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<span style="font-family: Verdana, sans-serif;">This also goes beyond simple
interactions. In addition to starting a
chat or making a call from the context,</span><span style="font-family: Verdana, sans-serif;"> i</span><span style="font-family: Verdana, sans-serif;">f </span><span style="font-family: Verdana, sans-serif;">there are
documents involved, it is possible to make that the context. Taking it one
or two steps further, you can co-author and chat about the document in line with the
context. </span></div>
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<span style="font-family: Verdana, sans-serif;">Then if you want to schedule</span><span style="font-family: Verdana, sans-serif;"> a meeting about the content, and the application <i>suggests </i>the attendees you want in the meeting based on recent conversations. </span><span style="font-family: Verdana, sans-serif;"> </span></div>
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<span style="color: #333e48; line-height: 115%;"><span style="font-family: Verdana, sans-serif;">If all of that sounds like
science fiction, it really isn’t. </span></span><span style="color: #333e48; font-family: Vollkorn; font-size: 11pt; line-height: 115%;"> </span></span><br />
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<span style="font-family: "verdana" , sans-serif;">What can you do with Teams?</span></h3>
<b><span style="font-family: "verdana" , sans-serif; font-size: small;">Chat</span></b><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhfc72WekeCgTrAGt-_MZhgcxGlmQNVmzsTMWovOeJ7TFHzGNYHIZAtUd9rkTwlby0VYmA2z_Seu9eFflrgxmt2NtJzvaDkqQ9jZEO8V9dw-d_xPEZysgise5533TqDQl6FlAw7_voPcXjF/s1600/chat.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="65" data-original-width="79" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhfc72WekeCgTrAGt-_MZhgcxGlmQNVmzsTMWovOeJ7TFHzGNYHIZAtUd9rkTwlby0VYmA2z_Seu9eFflrgxmt2NtJzvaDkqQ9jZEO8V9dw-d_xPEZysgise5533TqDQl6FlAw7_voPcXjF/s1600/chat.JPG" /></a></div>
<b><span style="font-family: "verdana" , sans-serif; font-size: small;"><br /></span></b></div>
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<span style="font-family: "verdana" , sans-serif;">Teams
is an internal only peer-to-peer and multi-party Instant Messaging (IM), audio and video
communications tool. You can start an ad-hoc chat with anyone </span><span style="font-family: verdana, sans-serif;">in your organisation </span><span style="font-family: verdana, sans-serif;">that is
using Teams or Skype for Business Online. Chat doesn’t currently work
between Teams and Skype for Business Server on-premises. Nor does it work with federated
users. I gather these are both coming. There is, however, Guest Access and I'll talk about that further down. </span></div>
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<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
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<span style="font-family: "verdana" , sans-serif;">To start a chat, tap the chat icon which is on every page right next to the search bar.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg00KPhFeGtbB9rCBDIHK8DSq7yjoQxIY3yiKEZ109KuCDWWhh-fkfOIZc_eq56K5lXWv9CHMFs5Z6Ne7teeNMzJr-R6FkzXLck7r4x0NgaX5poVKnHSpdzaXWma4VqizrCqeeB5nPMtJZo/s1600/search.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="55" data-original-width="260" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg00KPhFeGtbB9rCBDIHK8DSq7yjoQxIY3yiKEZ109KuCDWWhh-fkfOIZc_eq56K5lXWv9CHMFs5Z6Ne7teeNMzJr-R6FkzXLck7r4x0NgaX5poVKnHSpdzaXWma4VqizrCqeeB5nPMtJZo/s1600/search.jpg" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You can start a chat with someone
whether or not they are online. If they are offline, the message will be
waiting for them when they log in. </span><span style="font-family: "verdana" , sans-serif;">A chat starts as an Instant Message (IM) and you can escalate to an audio or video
call. </span></div>
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<span style="font-family: "verdana" , sans-serif;">The chat interface is really quite good. The compose box can be maximised to uncover additional formatting options for the text within the chat. </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhyrKbfLQS-9aDNK9BheaFDqGRp0kDIO72XFCCGDcXM72LljpeZsS4I5TmcWIKgwxqOVdWVGgIslzDQ8yp1eY4hpE6MJEI3Rb4wV8XkJyzBhowxchmMSgYexz74RafR0-9uhqyC-AOLeEN-/s1600/Composer.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="464" data-original-width="770" height="240" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhyrKbfLQS-9aDNK9BheaFDqGRp0kDIO72XFCCGDcXM72LljpeZsS4I5TmcWIKgwxqOVdWVGgIslzDQ8yp1eY4hpE6MJEI3Rb4wV8XkJyzBhowxchmMSgYexz74RafR0-9uhqyC-AOLeEN-/s400/Composer.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You can do typical things like bold, underline and italics, as well as more advanced things like bullet points and numbered lists. It's even possible to highlight text to draw attention to something. Additionally, you can add headings and subheadings, an indented quote and even code snippets. </span></div>
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<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
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<span style="font-family: "verdana" , sans-serif;">It is possible add files to a chat (either from your computer hard drive or your personal OneDrive for Business). When you upload a file to a Chat, it is stored in a OneDrive for Business
folder called Microsoft Teams Chat Files and shared with the person/people in the chat thread. You can get to the files you upload in the dedicated Files area a</span><span style="font-family: verdana, sans-serif;">s well as within the chat</span><span style="font-family: verdana, sans-serif;">. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjPjDa9muFN_UodnGNPHmPJsJx7mpzfJNc1-BrvXBKKSp7H2gFQdqr074eaBYM4vEF0M6b3GjCGYhaG-SugxBzUd9UrfoHNfNAXfU_3n3ymFoshwzPWzOvoDaRSmN1uNwpdgN_aOJjpsHlb/s1600/files+in+chat.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="179" data-original-width="394" height="181" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjPjDa9muFN_UodnGNPHmPJsJx7mpzfJNc1-BrvXBKKSp7H2gFQdqr074eaBYM4vEF0M6b3GjCGYhaG-SugxBzUd9UrfoHNfNAXfU_3n3ymFoshwzPWzOvoDaRSmN1uNwpdgN_aOJjpsHlb/s400/files+in+chat.JPG" width="400" /></a></div>
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<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">The files list gives you the file type, name, when it was last modified and the location (such as OneDrive or the team and channel name. It is also possible to edit and co-author Office documents, either in Teams, from Office Online or Office which is locally installed. </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh7Jv3SkMsqtN8_iH-UdlRkX4KZIf-UGC5Y4FGkTQFdSHdfEbsd2xBRyt6Gp5RbtRd2xzWw3dSnOyWFPMQE5Me5i0KkSXHELKtT7vMqZ4dxMHXA24EMmXLoNy3bO-dA4xRqiU_HPX9K0KSG/s1600/edit+in+teams.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="294" data-original-width="435" height="270" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh7Jv3SkMsqtN8_iH-UdlRkX4KZIf-UGC5Y4FGkTQFdSHdfEbsd2xBRyt6Gp5RbtRd2xzWw3dSnOyWFPMQE5Me5i0KkSXHELKtT7vMqZ4dxMHXA24EMmXLoNy3bO-dA4xRqiU_HPX9K0KSG/s400/edit+in+teams.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Editing directly in Teams is a really great experience. It opens Office Online right in the Teams interface and moves the chat pane to the right of the document so you can chat while you edit.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHSmDX76hCQoEf7Xjc-bJwkp8INLf0zJw7tR_9P70I6vbhaufQHBabhKxwfGDWDuBoWEDEFewiLhjcWaQqNpFV8YHiMEJOrYf0VoZ-VA6lycitSHkp4fAwxjnpDKNDG4rAMUEFyfMU9YVc/s1600/edit+in+teams+full.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="752" data-original-width="1278" height="376" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHSmDX76hCQoEf7Xjc-bJwkp8INLf0zJw7tR_9P70I6vbhaufQHBabhKxwfGDWDuBoWEDEFewiLhjcWaQqNpFV8YHiMEJOrYf0VoZ-VA6lycitSHkp4fAwxjnpDKNDG4rAMUEFyfMU9YVc/s640/edit+in+teams+full.JPG" width="640" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
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<span style="font-family: verdana, sans-serif;">In addition to files and text in chats, you can also add Emoji 😏, Gif's (Powered by Giphy), as well as Stickers and Memes from a huge list which is broken down into categories.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1-HkcfEQzP6ovZa2l8hXYd_PlVfZjgr0qz-GGswDeFApoOESxzwiZlevRIm3OqyFLesn5bseWT-ppMBiyv44xqAMNE1dk5KTYktKOMt0by3ZtzPcuCKCRcbW0_mRK6RAjC_n4lax1Zfy5/s1600/Composer2.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="41" data-original-width="224" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj1-HkcfEQzP6ovZa2l8hXYd_PlVfZjgr0qz-GGswDeFApoOESxzwiZlevRIm3OqyFLesn5bseWT-ppMBiyv44xqAMNE1dk5KTYktKOMt0by3ZtzPcuCKCRcbW0_mRK6RAjC_n4lax1Zfy5/s1600/Composer2.jpg" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgw7RFO1FZZyUsPQu_vq4E_U3pcFoVSVu2iwmvLlhleBKNnKoWo430JMac70j3kHk2kKJO5no7HBpOetWi3OkhQvE0cGJfYPEyNVuYowhTnmwmqDDUOzer-qHtkZeTHXeeRdRGBKgU5mweM/s1600/stickers.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="458" data-original-width="547" height="267" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgw7RFO1FZZyUsPQu_vq4E_U3pcFoVSVu2iwmvLlhleBKNnKoWo430JMac70j3kHk2kKJO5no7HBpOetWi3OkhQvE0cGJfYPEyNVuYowhTnmwmqDDUOzer-qHtkZeTHXeeRdRGBKgU5mweM/s320/stickers.JPG" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You also have the </span><span style="font-family: "verdana" , sans-serif;">ability to personalise the chat space in Teams with extra stuff that's relevant to you and the person/people you are chatting with. </span><span style="font-family: "verdana" , sans-serif;">In addition to conversations and files, there is an organisation tab which shows you where they sit in your company organisation chart. There's also an Activity tab that shows you what else they have been doing in Teams. It's also possible to add tabs to chats. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhM0a_-oagxWv0PrCXLfRkMuVo8cRcCHhs595NbGTJTLBCe9lv9ht1xO0plr7p7TVSZSrWbF52lYjjkqq2TR-ZKJ33W15wyS3gRHPoYpqcWzzdezJnskLoyxMzDNp8Qe-GwwaHKYvJruKF3/s1600/tabs+in+a+chat.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="41" data-original-width="361" height="45" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhM0a_-oagxWv0PrCXLfRkMuVo8cRcCHhs595NbGTJTLBCe9lv9ht1xO0plr7p7TVSZSrWbF52lYjjkqq2TR-ZKJ33W15wyS3gRHPoYpqcWzzdezJnskLoyxMzDNp8Qe-GwwaHKYvJruKF3/s400/tabs+in+a+chat.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">This is currently limited to Power BI and a web page, but I would imagine this list will grow over time.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg27vqTUmaZXFH4uDC7NwvvGmPJ9e2HJ20da5KnJsyq0YSXECXf3-OlwWSVpxinhwlnxj2KfNjqNuF1eIjqUda6vvI4gzNT7cCNpPwnJ9mXLfSRmQ45cHoUTctduwIB7_HMFGHdb7JU3-Vy/s1600/tabs+in+chats.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="347" data-original-width="609" height="227" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg27vqTUmaZXFH4uDC7NwvvGmPJ9e2HJ20da5KnJsyq0YSXECXf3-OlwWSVpxinhwlnxj2KfNjqNuF1eIjqUda6vvI4gzNT7cCNpPwnJ9mXLfSRmQ45cHoUTctduwIB7_HMFGHdb7JU3-Vy/s400/tabs+in+chats.JPG" width="400" /></a></div>
<span style="font-family: verdana, sans-serif;"><br /></span></div>
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<span style="font-family: verdana, sans-serif;">A chat can be peer to peer or multi-party. The chats are persistent over time, meaning they stay in the client so you can refer back to it. Chats in Teams are done outside of Teams and Channels. Although it is possible to have a conversation within a Channel, it isn't strictly a chat, but rather persistent, threaded conversations with all of the members of the team. Think of chat as persistent, instant messaging with bells and whistles.</span></div>
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<span style="font-family: "verdana" , sans-serif;"><b>Activity Feed</b></span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8bCAcJ7-HUKDPdz1qaBOj29lPSbLgEtfHVAw8AxEJu_hofBuQES0glZ9zonchaF446DcIdn0vfwzuus6y0cfGNkGOqi1AvX6oD4rDZebnhPJtZnfiCpMX45KunLNjUyouERjkW87_OkYr/s1600/activity.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="67" data-original-width="78" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8bCAcJ7-HUKDPdz1qaBOj29lPSbLgEtfHVAw8AxEJu_hofBuQES0glZ9zonchaF446DcIdn0vfwzuus6y0cfGNkGOqi1AvX6oD4rDZebnhPJtZnfiCpMX45KunLNjUyouERjkW87_OkYr/s1600/activity.JPG" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><b><br /></b></span></div>
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<span style="font-family: "verdana" , sans-serif;">The activity feed area is a list view of what's been going on in Teams. The list includes messages, mentions, replies to conversations you've been in, likes and stuff from people or channels you follow. The activity feed is a really quick way to move between things you might want to reply to or just read without having to go into Teams and look through channels to find stuff. Clicking on an activity takes you right to the channel or place where the activity took place and you can interact from there. The activity feed can be filtered to find just the stuff you want to see. You can also search in Teams, more on that in a sec.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg0zzzD90aq3ahsNMTqeRH7-D41WSYa8lnZIHOZH8OfIjxNjO_-8jvSthmlr8QCQRCrwABWoJ2NWLH-3853m7mvqRONuNttHRWwmITBLZCoE8gsnVB8cEe2DLBW6titCjQ7IfQsKN3I_fGx/s1600/search%252C+feed+and+filter.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="264" data-original-width="423" height="199" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg0zzzD90aq3ahsNMTqeRH7-D41WSYa8lnZIHOZH8OfIjxNjO_-8jvSthmlr8QCQRCrwABWoJ2NWLH-3853m7mvqRONuNttHRWwmITBLZCoE8gsnVB8cEe2DLBW6titCjQ7IfQsKN3I_fGx/s320/search%252C+feed+and+filter.jpg" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><b>Search</b></span></div>
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<span style="font-family: "verdana" , sans-serif;">Within every menu item there is a search bar. </span><span style="font-family: "verdana" , sans-serif; font-size: 13.3333px;"> </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiVPOTFFyOjukSA9W8zrYQvnvSMDGj5odwJejaw3of_26FLn60LqvMXtYr24C7trbN6sKfFacxbxH_B53aBaMdPnbexS7EHubTDLzmOaVI6UCLidNBzew6p0trpaQTMZXS7BLl7-fXLf7m3/s1600/search.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="55" data-original-width="260" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiVPOTFFyOjukSA9W8zrYQvnvSMDGj5odwJejaw3of_26FLn60LqvMXtYr24C7trbN6sKfFacxbxH_B53aBaMdPnbexS7EHubTDLzmOaVI6UCLidNBzew6p0trpaQTMZXS7BLl7-fXLf7m3/s1600/search.jpg" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You can search for a keyword or a phrase and you'll get a list of every conversation you have access to where the term is used. When you click into one of the results, it displays only the message with the term you searched for, along with a link to take you to the channel where the conversation took place, so you can interact if you want. S</span><span style="font-family: "verdana" , sans-serif;">earch is completely necessary s</span><span style="font-family: "verdana" , sans-serif;">ince Teams has the potential to gather vast amounts of data all over the place.</span></div>
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<h3>
<b><span style="font-family: "verdana" , sans-serif;"><span style="font-size: small;">Teams
in Teams</span></span></b></h3>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3fW_Bd7B5Xsu2bQFWpFkIXJcujoBHbDsVGj35DdDGQA3Va0xystb2XJvDtq-JApGLbl7cjXqciaRmEQRlfrIkgLaBiB75HrIk1cYqPa-mqc0NNpXWmykPOn-5xY6TWRmgK0iUbzanEcL1/s1600/teams+icon.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="67" data-original-width="77" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj3fW_Bd7B5Xsu2bQFWpFkIXJcujoBHbDsVGj35DdDGQA3Va0xystb2XJvDtq-JApGLbl7cjXqciaRmEQRlfrIkgLaBiB75HrIk1cYqPa-mqc0NNpXWmykPOn-5xY6TWRmgK0iUbzanEcL1/s1600/teams+icon.JPG" /></a></div>
<div>
<b><span style="font-family: "verdana" , sans-serif;"><span style="font-size: small;"><br /></span></span></b></div>
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<span style="font-family: "verdana" , sans-serif;">Creating
a Team in Teams creates a few things on the back end. Firstly, it creates
a site in SharePoint Online for the content including files. It then
creates an Office 365 Group and a OneNote notebook. Once you have created
a Team, you add members. You can add members from within your company and <a href="http://lynciverse.blogspot.com/2017/09/hoe-to-enable-external-guest-access-in.html" target="_blank">guests </a>from outside your company. At the time of writing, you can only add a guest that uses Azure AD and Office 365, basically, anyone with an Exchange Online mailbox and email address. Microsoft is expanding this to include users with an MPN (msn, hotmail or outlook.com) address. </span></div>
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<span style="font-family: "verdana" , sans-serif;">When you add a member to a team, it sends the user a notification by email. If the member already uses Teams, it will just give them access to the Team. The Team and any channels will appear in the Teams area of the Teams client or site.
If they don’t use Teams it will send them a link to the Teams web client (<a href="https://teams.microsoft.com/" target="_blank">https://teams.microsoft.com</a>)
which will prompt for credentials and then invite them to download the full
client. Once you have a Team and members (although you don’t need any
members) you can add content to customise the work space.</span></div>
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<span style="font-family: "verdana" , sans-serif;">Now for some terminology. <o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif;">A
<b>Channel</b> is a subfolder within the Team. </span></div>
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<span style="font-family: "verdana" , sans-serif;">A Channel can have a
Conversation repository, a file repository, a OneNote notebook, a Wiki page and Tabs. </span></div>
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<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
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<span style="font-family: "verdana" , sans-serif;">A <b>Tab </b>is basically an interface into an application, a web page or a document you need to frequently access. There a fairly big list of tab types and applications including Office 365 apps like Planner, Power BI, Word and Excel, and apps from external service providers like Wrike, Youtube and Trello, to name but a few.</span></div>
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<br /></div>
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<span style="font-family: "verdana" , sans-serif;">In addition to all of
this, a Channel can link to external services using Connectors. There’s a
huge list of Connectors available from a ton of companies. Anything from
Twitter, or RSS feeds to Salesforce and a lot more.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">A
<b>conversation</b> within a Team is a lot like Persistent Chat in SfB.
Each conversation is specific to a Channel within the Team. A Conversation in a Channel is
an inline multi-threaded chat and anyone that is a member of the Team can read
and contribute. A user can reply to an existing thread to continue a conversation or start a new thread to start a completely new
conversation. A conversation thread can also be given a subject. As with Chat, text can be
customized and formatted with options for bullet, list, size, colour and style (bold,
underline and italics). Text can also be highlighted. In addition
to text, a user can add Emoji, Gif's and customizable Memes from a large repository in
Teams, as well as images from their own source (png and jpg). This will
keep the millennials entertained. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">With the correct permissions, it is possible to delete a comment or
an entire conversation from within a Channel. If something is deleted, it
says that it has been deleted and has an Undo link next to it. Anything
that is deleted in Teams (files, conversations and comments) go to a recycle
bin in the Team SharePoint site. It is also possible for a user to edit a
comment they made within the Team if, for instance, they made a typo or said
something they wanted to change. Once text has been edited, it says Edited
next to it. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">It is also possible to save a conversation or a comment which
pins them to a save items list. It is also possible to un-save
something. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">For fans of social media (Twitter, Facebook, LinkedIn), it has a “Like” function that
increments up with the likes and collects a list of who liked
it. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">In addition to text, Emoji and memes, a user can add a file to a
conversation. There are also @ mentions. You can mention someone in
a conversation and they will be notified that you mentioned them and send a
link back to the conversation (as long as they have access to it). This
is similar to the Ego feed in Persistent Chat in Lync and Skype for Business. You can also @ mention specific Teams and Channels. Once you type the @, the next letter will start to search for valid target. Keep in mind that you can only @ mention teams, channels and members of the team you're in. i.e. If you're in a conversation in a Channel called New Business in the Sales team and the only members besides you are Ted, Ralph and Sally, you can only @ mention Sales, New Business, Ted, Ralph and Sally. You can't @ mention across teams or to people that don't have access to the Team.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif;">In every Channel in a Team, there is a <b>Files</b></span><span style="font-family: "verdana" , sans-serif;"> tab. Files can be uploaded from
your own OneDrive for Business drive or your own PC as standard. However you can also add Cloud Storage sources. </span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">This is really just a connector that links the Channel to a cloud storage provider. Once you have added the provider, it will add a folder to the Channel. As it says in the popup (see below), once you add a cloud storage provider, everyone with access to the Team will have access to the files.</span><br />
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<div class="separator" style="clear: both; text-align: center;">
<br /></div>
<span style="font-family: "verdana" , sans-serif;">When you click on one of the providers, you'll be asked to authenticate and grant Teams access to the provider.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Once a file is added to
a conversation it uploads it to the file store within the Channel and Team,
which is SharePoint Online on the back end. Once there it can be edited in
Office, Office online or directly in Teams. It can also be co-authored if the user clicks
Share and invites someone. Files can be downloaded, edited, copied, moved
between Channels (within the same Team only) or deleted (again to the recycle bin). </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">It is also
possible to make a file a </span><b style="font-family: verdana, sans-serif;">Tab</b><span style="font-family: "verdana" , sans-serif;"> within the Team. The file Tab is
basically an opened version of the file. For instance, a price
list. It is also possible to click edit on a file to make changes. This
edits the underlying file (in SharePoint) and displays the changes in the tab
once it has been saved. </span></div>
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<div style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;">
</div>
<span style="font-family: "verdana" , sans-serif;">There is a <b>Notes</b> tab which is a OneNote notebook
where users in the Team can build up notes and pages relevant to the Channel.
This is also saved in SharePoint.<o:p></o:p></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Last, but not least, you can add <b>Connectors</b> to a channel. </span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">A Connector is used to bring external services into a Channel or Team. There are connectors from Microsoft, of course, for services like Visual Studio Team Services, Dynamics 365 and Yammer as well as 3rd party services like Trello, Salesforce, Wunderlist and Twitter to name a few. In fact, there are dozens of Connectors. So many, in fact, you can filter by category to make it easy to find what you're after.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>Meetings</b></span><br />
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<span style="font-family: "verdana" , sans-serif;"><b>Meetings</b> in Teams is a lot like meetings in Skype for Business. It has it's own tab and links to your Exchange calendar, showing you all of your meetings for the day whether they are Teams meetings, Skype for Business meetings, or just appointments. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You can schedule meetings from Teams </span><br />
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<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">or using the new Outlook button. </span><br />
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<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">It the meeting is a Teams meeting, you can join and attend the meeting, in Teams. If the meeting is a Skype for Business meeting, you still get a join button in Teams, however, the join button starts the meeting in the Skype for Business client rather than directly in Teams.</span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Meeting in Teams is quite an experience. For a start, you get a full screen, 2 x 2 gallery view if you add video. When I say full screen, I mean full bleed, full screen. The meeting controls are hidden by default and appear, over the video feed when you move the mouse to the area. This is very much like Skype for Business on a Mac.</span><br />
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<span style="font-family: verdana, sans-serif;"> </span><br />
<span style="font-family: verdana, sans-serif;">This is a stark contrast to the 5 in a row gallery view for a Skype for Business meeting. </span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">There is also a dedicated device button in the meeting and you can switch devices (audio and video) on the fly. </span><br />
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<br /></div>
<span style="font-family: verdana, sans-serif;">You can switch audio devices mid call in Skype for Business, however, not video. You can switch video if you go in to video settings and change the default device. Once you switch and click OK, video stops, you then have to start video again.</span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">In Teams, you can switch using the Cameras drop down list to choose another device and it switches live, during the call. There is also a dedicated camera switching button.</span><br />
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<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Pressing this button switches the video to the next device in the list. This is great if you have cameras set up to focus on the meeting ahead of time. </span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Camera 1, Camera 2, Camera 1, Camera 2. </span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Not so good if you're using a laptop in a docking station and you have front and rear cameras AND connected USB cameras. Would be nice if you could select the cameras not to use.</span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Alongside the full screen video, you can chat with the attendees. You get all the same chat options including formatting, Gif's, stickers and memes. </span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">You can also attach a file to the chat. Attendees can open the file online (in a browser, not in the meeting) or download. </span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Unfortunately, the only presenter option is screen sharing for now. I can imagine this will get better over time. </span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">I'd love there to be a revamped whiteboard app in Teams meetings. Perhaps the one from the updated Surface Hub. We'd also need the ability to present PowerPoint and do Q&A and Polls. These will probably come with federation, if they come at all.</span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">When you share in a Teams meeting, the Teams the interface minimises and you're left with the call progress box along with the call controls.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgwKbSwWAYrGzk5Ow-kAn3NSxkQAI2DTPxIFC6MTamvscX9eq6yGfMI0It-20B7Duw_qxBHk-9mR-QaM_UOZSFmK6-AGzu5RJTS8gfpSzGa-GwzRzbQOX2DtQwPsO-pKaqD3dF2gO8uDcKN/s1600/meeting+peek.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="163" data-original-width="285" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgwKbSwWAYrGzk5Ow-kAn3NSxkQAI2DTPxIFC6MTamvscX9eq6yGfMI0It-20B7Duw_qxBHk-9mR-QaM_UOZSFmK6-AGzu5RJTS8gfpSzGa-GwzRzbQOX2DtQwPsO-pKaqD3dF2gO8uDcKN/s1600/meeting+peek.JPG" /></a></div>
<span style="font-family: verdana, sans-serif;"><br /></span>
<span style="font-family: verdana, sans-serif;">Meetings are set to get even better in Teams with features like Cloud Record. Users can attend meetings after the meeting finishes and it plays the whole meeting back as though they were there live.</span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<h3>
<span style="font-family: verdana, sans-serif;">Workspace of the Future</span></h3>
</div>
<div class="MsoNormal">
<span style="font-family: verdana, sans-serif;">As
you can see, a Team site really can be a workplace for any sized team.
Every possible piece of information that is relevant to the team can be added
to the workspace. Whether it is files, notes or conversations and
external services through connectors. Microsoft call it a Hub for Teamwork.</span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">In a recent conversation I had with Microsoft, they called it an over engineered
Persistent Chat role for Skype for Business Online. The community was
asking for Persistent Chat in Office 365, apparently, and they decided to deliver
it. I’m guessing that they also thought of it as an opportunity to
compete with Slack intentionally, and Spark by chance. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif;">Slack
came along and took an underdeveloped Persistent Chat role and made it connect
with everything. They gave it away to get users hooked and then started
charging for premium features. Don’t ask me what they are, because I’ve
never even been to the Slack website, much less used it. From what I have seen of Spark, Cisco did the same thing. They decided that persistent chat
and collaboration is the future. I'm paraphrasing here, but recently Rowan Trollope said that Instant Messaging (IM) is just about getting attention rather than getting
information. <o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<div class="MsoNormal">
<h3>
<b><span style="font-family: "verdana" , sans-serif;">Who
could use Teams?</span></b></h3>
<span style="font-family: "verdana" , sans-serif;">Anyone that works with one or more people in a company and needs to be able to access information and collaborate about it. I can see it being used by Sales, Marketing, Project Management, Engineering or Support, among others. </span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-kT0RGMBYZD7EPy1Cgzxpx202fPw2zgEuJOrnn4UXVCxo317Nbel4PjS_7Q-sfXKgV9pfLnKOTHYlBoJJdgo9lvB9qcFR-Gj2O6ytjkOiT5TB8jNLxVwTMMCvVT_KkcGPfZlNTY1y_LwC/s1600/teams+roles.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="582" data-original-width="1430" height="162" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-kT0RGMBYZD7EPy1Cgzxpx202fPw2zgEuJOrnn4UXVCxo317Nbel4PjS_7Q-sfXKgV9pfLnKOTHYlBoJJdgo9lvB9qcFR-Gj2O6ytjkOiT5TB8jNLxVwTMMCvVT_KkcGPfZlNTY1y_LwC/s400/teams+roles.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I have a Team with no members that I use to quickly get to stuff I need to access frequently. This includes documents, RSS feeds, a Twitter tab, a few web pages and a couple of YouTube channels. A</span><span style="font-family: verdana, sans-serif;">nd that works fine for me.</span><br />
<span style="font-family: verdana, sans-serif;"><br /></span>
<h3>
<span style="font-family: "verdana" , sans-serif;">Crossover with other applications</span></h3>
<span style="font-family: "verdana" , sans-serif;">The most obvious crossover is with Skype for Business. In Teams, you can do one to one and multi-party instant messaging (Chat), Persistent Chat (conversations in channels), internal voice and video calls, screen sharing and meetings.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">You'll have heard some recent announcements that Microsoft is further enhancing Teams by adding the features and functionality of Skype for Business Online, Phone System (formerly Cloud PBX) and Audio Conferencing (formerly PSTN Conferencing) into Teams. The plan will be to allow companies to run Teams and Skype for Business Online side-by-side for a period of time and eventually get rid of Skype for Business Online. A controversial topic to be sure. One for another day.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I've seen a couple of posts recently (One by <a href="http://masteringlync.com/2017/10/16/skype-for-business-microsoft-teams/" target="_blank">Richard Bryteson</a> and another by <a href="http://tomtalks.uk/2017/10/setup-microsoft-teams-group-collaboration-turn-off-private-chat-calling-meetings/" target="_blank">Tom Arbuthnot</a>) </span><span style="font-family: verdana, sans-serif;">where they suggest disabling features that are also in Skype for Business, such as chat, calling and meetings. This would ostensibly force users to carry on using Skype for Business for those features rather than have two places for the same thing. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">One advantage of this is that if your company is using archiving in Skype for Business for IM's, that stays as it is until there is shared archiving for Skype and Teams.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Personally, I like having the choice to decide what I use. What do you think?</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<h3>
<span style="font-family: "verdana" , sans-serif;">What about Skype for Business Server and Teams?</span></h3>
<span style="font-family: "verdana" , sans-serif;">There are plans to enhance the interop between Teams and Skype for Business Server, however, we don't yet know to what extent. The possibilities are quite exciting, especially in a hybrid scenario. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I'd love the ability to use the Teams client as the interface for Skype for Business Server. Chats in Teams could be the interface for Skype for Business IM's going forward. Same with calling. The calls tab in Teams could just leverage the calling capability from your Skype for Business Server deployment. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Most importantly, I'd love to have the choice of which client to use and if possible, use both at the same time. For instance, if I'm in a meeting with an external party in Teams, I'd like the ability to have a private chat window open in Skype for Business so I could chat privately with someone about the meeting, or even to answer an incoming question from someone else. I can do that currently in Skype for Business. If I only used the Teams client and I wanted to chat, I'd have to click away from the meetings tab and into the chat tab to have a conversation, taking my focus completely off the meeting.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Time will tell, but if I had to bet, the interop will come with Skype for Business Server 2019 late next year.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<h3>
<span style="font-family: "verdana" , sans-serif;">How do you get Teams?</span></h3>
<div>
<span style="font-family: "verdana" , sans-serif;">Teams is available exclusively in Microsoft Office 365 and is included as standard with Office 365 Business Premium and Business Essentials, Enterprise plans E1, E3 and E5 as well as Education, Government, Not for Profit and new Firstline Worker plans.</span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<h3>
<span style="font-family: "verdana" , sans-serif;">In conclusion</span></h3>
<div>
<span style="font-family: "verdana" , sans-serif;">The more I use Teams, the more I like it. I wouldn't go as far as to say I could use it instead of Skype for Business. It is missing a lot right now. That list will shrink over time, surely, but right now it just doesn't cut it. I also like Skype for Business for its simplicity. I guess we'll see what happens.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitOzj7HHLj6pOfwCeWYeinDWfa2aoRiUBbDmYHPWKg2MwY0jZRlBoalQJL8R8ALIMyHlf443ZtrNE60U2px2qu0hji4W9nuHHcT5GfAyrZnwgUXW_XnN2TpXmEvCB86Uy3I6vyT5m6gj8I/s1600/Octocorn.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1600" data-original-width="1089" height="200" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitOzj7HHLj6pOfwCeWYeinDWfa2aoRiUBbDmYHPWKg2MwY0jZRlBoalQJL8R8ALIMyHlf443ZtrNE60U2px2qu0hji4W9nuHHcT5GfAyrZnwgUXW_XnN2TpXmEvCB86Uy3I6vyT5m6gj8I/s200/Octocorn.JPG" width="135" /></a></div>
<div>
<br /></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><br /></span></div>
<div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; font-family: Verdana, sans-serif;">That's all folks.</span><br style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;" /><span style="background-color: white; font-family: Verdana, sans-serif;"><br /></span><span style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><div style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; text-align: center;">
_________________________________________________________________________</div>
<div style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; text-align: center;">
<br /></div>
<span style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span lang="EN-US" style="line-height: 13.91px;"><span style="font-family: Verdana, sans-serif;"><br /></span></span></span><span style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><span style="background-color: white; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"><span style="font-family: Verdana, sans-serif;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span><br /><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. <span style="color: #444444; font-size: 13px;"> </span></span></span></span></div>
</div>
</div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-79195831659243056812017-09-20T10:16:00.000+01:002017-09-20T10:16:06.183+01:00New name for Skype for Business Online/Teams?<span style="font-family: Verdana, sans-serif;">Hello Readers. Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">A really quick one today.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I was having a look around the Azure AD portal in my Office 365 tenant and found a section for Enterprise Applications and Microsoft Teams was listed. In there, I found Provisioning and a provisioning mode which has a drop down list with a single option of Manual.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The interesting thing is the nomenclature they use for the product. Something I haven't seen before. But given the recent slip up that told the world that Skype was being replaced by Teams, I am not surprised.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Here's a screenshot of the page.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGhzujYc_tiBR-aNH2Ar0qACLPf41saSONppakrMXBOoRN5OblHHcoMP_1biOYjhunhWKBLNVZzqrdUwimvLfxu_V254IgwCJKavgkW13N8N1TWNdGlNsREz6lXyim-Gu_TbuU1WtlAIy8/s1600/Skype+Teams+Services.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="296" data-original-width="1095" height="172" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGhzujYc_tiBR-aNH2Ar0qACLPf41saSONppakrMXBOoRN5OblHHcoMP_1biOYjhunhWKBLNVZzqrdUwimvLfxu_V254IgwCJKavgkW13N8N1TWNdGlNsREz6lXyim-Gu_TbuU1WtlAIy8/s640/Skype+Teams+Services.JPG" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">As you can see, they refer to the product as Skype Team Services. Is this the new name for the mashup of Skype for Business Online and Teams in Office 365? I guess we'll find out in the next few days.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">If you have seen this or similar in Office 365, leave a comment and feel free to reach out.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">That's all folks.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<div style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; text-align: center;">
____________________________________________________________________________________</div>
<div style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px; text-align: center;">
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<span style="background-color: white; color: #444444;"><span lang="EN-US" style="line-height: 13.91px;"><span style="font-family: Verdana, sans-serif;"><br /></span></span></span>
<span style="background-color: white; color: #444444;"><span style="font-family: Verdana, sans-serif;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span><br /><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-82108316325879114432017-09-19T16:57:00.000+01:002017-09-19T16:57:41.816+01:00How to change the display name of a guest in Microsoft Teams<span style="font-family: Verdana, sans-serif;">Hello Readers. Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Another <strike>quick </strike>post.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">Microsoft has enabled external Guest access in Teams. And I know you've all been frantically adding guests to your teams. </span><br />
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">I'm a guest in a couple of teams of like-minded individuals. One of the biggest complaints is the display name. W</span><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">hen you add a guest to a team in Teams, the display name is the alias of the User Principal Name (UPN) by default.</span><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"> </span><br />
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">I explain in a previous blog post that it is possible to <a href="http://lynciverse.blogspot.co.uk/2017/09/how-to-specify-display-name-for-guest.html" target="_blank">specify the display name before the invite goes out</a>. In this post I'll go through the ways you can change the display name of your guests after the invite goes out and they've already accessed your team.</span><br />
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">There are two ways to do this. I'll start with the quickest and easiest. PowerShell.</span><br />
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">First, you need the pre-requisites for connecting to Azure AD in PowerShell.</span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">1. You need the </span><a href="https://www.microsoft.com/en-us/download/details.aspx?id=41950&751be11f-ede8-5a0c-058c-2ee190a24fa6=True" style="background-color: white; color: #4d469c; font-family: Verdana, sans-serif; text-decoration-line: none;">Microsoft Online Services Sign-In Assistant for IT Professionals RTW</a>. <span style="font-family: Verdana, sans-serif;">Download the version you want and install.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="font-family: Verdana, sans-serif;">2. Next, you need the <a href="http://connect.microsoft.com/site1164/Downloads/DownloadDetails.aspx?DownloadID=59185">Azure Active Directory PowerShell Module</a>. D<span style="background-color: white; color: #222222;">ownload the .msi file, and click </span><span style="background-color: white; color: #222222; font-weight: 700;">Run</span><span style="background-color: white; color: #222222;"> to run the installer package.</span></span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #222222;"><br /></span></span></div>
<h3>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">Change the display name of a guest using PowerShell</span></h3>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">1. First, open PowerShell as an Administrator</span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">2. Now type Connect-MsolService and enter your admin credentials when prompted.</span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifQZotzlLz9LJmXjDkULJ3jEe6Lv4y-fO10vs5SuOPjVuthZvWF24Nhk-sgmLP1fPZSM98EXbWzu-uSaBOl4F2hPxRwMPKukmF0BjFK6K-Gk_EALjTORBzLiuj6MT0LI0FpmmliTKnzdwj/s1600/azure+ad+creds.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="529" data-original-width="865" height="243" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifQZotzlLz9LJmXjDkULJ3jEe6Lv4y-fO10vs5SuOPjVuthZvWF24Nhk-sgmLP1fPZSM98EXbWzu-uSaBOl4F2hPxRwMPKukmF0BjFK6K-Gk_EALjTORBzLiuj6MT0LI0FpmmliTKnzdwj/s400/azure+ad+creds.JPG" width="400" /></a></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">3. Now enter </span><span style="color: #444444; font-family: Verdana, sans-serif;">Get-MsolUser -All | where {$_.UserType -eq "Guest"} to see a list of your guests.</span></div>
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<span style="color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
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<span style="color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="color: #444444; font-family: Verdana, sans-serif;">If you know the UPN of the guest you want to display you can do a search:</span></div>
<blockquote class="tr_bq">
<span style="color: #444444; font-family: Verdana, sans-serif;">Get-MsolUser -SearchString "randy.chapman"</span></blockquote>
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<span style="color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
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<span style="color: #444444; font-family: Verdana, sans-serif;">4. To change the display name you can simply copy the UserPrincipalName from the results above and run the following command: </span></div>
<blockquote class="tr_bq">
<span style="color: #444444; font-family: Verdana, sans-serif;">Set-MsolUser -UserPrincipalName <i>first.last_guestdomain.com#EXT#@yourdomain.com -DisplayName "First Last (Company)"</i></span></blockquote>
<span style="font-family: Verdana, sans-serif;">You also have a some more options here to make it a little easier.</span><br />
<div>
<span style="color: #444444; font-family: Verdana, sans-serif;"><i></i></span></div>
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<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span></div>
<div>
<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">You can assign a variable to use in the Set-MsolUser command.</span></div>
<blockquote class="tr_bq">
<span style="background-color: white;"><span style="color: #444444; font-family: Verdana, sans-serif;">$guest = Get-MsolUser -SearchString "randy.chapman" | select -expandproperty UserPrincipalName</span></span></blockquote>
<br />
<span style="font-family: Verdana, sans-serif;">Then you can insert the variable to make the change.</span><br />
<blockquote class="tr_bq">
<span style="font-family: Verdana, sans-serif;">Set-MsolUser -UserPrincipalName $guest -DisplayName "Randy Changed"</span></blockquote>
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<span style="font-family: Verdana, sans-serif;">Now if you look up the user you changed, you'll see the new display name is shown.</span><br />
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<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">In addition to the Display Name, you can also set loads of other parameters such as FirstName, LastName, Title, PhoneNumber and various address fields. All good, but your users won't see that info in Teams anyway. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<h3>
<span style="font-family: Verdana, sans-serif;">Remove or disable a guest in PowerShell</span></h3>
<span style="font-family: Verdana, sans-serif;">You can also use PowerShell to remove a guest or disable them without removing them.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">To remove, enter: </span><br />
<blockquote class="tr_bq">
<span style="font-family: Verdana, sans-serif;">Remove-MsolUser </span><span style="color: #444444; font-family: Verdana, sans-serif;">-UserPrincipalName </span><i style="color: #444444; font-family: Verdana, sans-serif;">first.last_guestdomain.com#EXT#@yourdomain.com</i></blockquote>
<span style="font-family: Verdana, sans-serif;">To disable without removing, enter: </span><br />
<blockquote class="tr_bq">
<span style="font-family: Verdana, sans-serif;">Set-MsolUser -</span><span style="color: #444444; font-family: Verdana, sans-serif;">UserPrincipalName </span><i style="color: #444444; font-family: Verdana, sans-serif;">first.last_guestdomain.com#EXT#@yourdomain.com -BlockCredential $True</i></blockquote>
<span style="font-family: Verdana, sans-serif;">This is the PowerShell Equivalent of the Block Sign In, in the Azure AD admin portal.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiXTNkOXT4ot23X2IQy4Ci8vZFoEDoztqrL4081aJpjPBzFCtISpRcEAi-Luw2ZcO6cUp5zZeCnXHocxy5VACw5nKyHNr1lbzsUFceetHZa2kvqpaSGqvQZVavtPBr8_uyRDzwATwcLER5g/s1600/block.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="366" data-original-width="531" height="275" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiXTNkOXT4ot23X2IQy4Ci8vZFoEDoztqrL4081aJpjPBzFCtISpRcEAi-Luw2ZcO6cUp5zZeCnXHocxy5VACw5nKyHNr1lbzsUFceetHZa2kvqpaSGqvQZVavtPBr8_uyRDzwATwcLER5g/s400/block.JPG" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">As I said at the beginning of the post, there is another way to do this and that is in the Azure AD admin portal.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<h3>
<span style="font-family: Verdana, sans-serif;">Change the display name of a guest in the Azure AD Admin portal</span></h3>
<div>
<span style="font-family: Verdana, sans-serif;">1. First, <span style="background-color: white; color: #444444;">Sign in to Office 365 Admin portal at </span><a href="https://portal.office.com/adminportal/home" style="background-color: white; color: #4d469c; text-decoration-line: none;">https://portal.office.com/adminportal/home</a><span style="background-color: white; color: #2f2f2f;">.</span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">2. Click on the Admin Tile</span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">3. Scroll Down and expand Admin Centres and click on Azure AD</span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">4. Now click on Users and Groups -> All Users -> click on the user you want to edit </span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifs8grIj7VnSLqwBdTpEdvWWQ1vLu2E4s_dZgOgW0IwhC0Mh-9z60OuOF0TMgoCKrbK-1J24UnhFqxscv7FBOJmcXM23n75VpRjb5xHipz5lQDuBvXQx8L__qmPMY4-ZQGQ8NM8tw8lec6/s1600/users.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="296" data-original-width="1102" height="170" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEifs8grIj7VnSLqwBdTpEdvWWQ1vLu2E4s_dZgOgW0IwhC0Mh-9z60OuOF0TMgoCKrbK-1J24UnhFqxscv7FBOJmcXM23n75VpRjb5xHipz5lQDuBvXQx8L__qmPMY4-ZQGQ8NM8tw8lec6/s640/users.JPG" width="640" /></a></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">5. Click on Profile </span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgAG0MG00ATzuyB0dqbGcnGdAs2rD2BKRKWFRU6OaRCr7BXPwPZ_eCAjAMp9eTOOkTzQs6dmteRfplLC-akRolbdT-qQwFenaYcdvv0ub04orwbpwkS6AG392aM0KK9wevyEsfF2vtCcstg/s1600/profile.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="313" data-original-width="488" height="205" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgAG0MG00ATzuyB0dqbGcnGdAs2rD2BKRKWFRU6OaRCr7BXPwPZ_eCAjAMp9eTOOkTzQs6dmteRfplLC-akRolbdT-qQwFenaYcdvv0ub04orwbpwkS6AG392aM0KK9wevyEsfF2vtCcstg/s320/profile.JPG" width="320" /></a></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">6. Enter the new Display Name in the Name field and click Save</span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">You can change multiple settings and even set a photo. Again, none of this will be visible in Teams, so I wouldn't bother.</span></span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
<h3>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">Some important notes</span></span></h3>
<div>
<span style="background-color: white; color: #2f2f2f; font-family: Verdana, sans-serif;">I discovered that if you set a First Name and Last name, </span><b style="color: #2f2f2f; font-family: Verdana, sans-serif;">that </b><span style="background-color: white; color: #2f2f2f; font-family: Verdana, sans-serif;">is displayed in Teams rather than the DisplayName.</span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
<div>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">You won't see the guest user display name changes until you completely log out of Teams and then log back in. Switching teams isn't enough.</span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #2f2f2f;">That's all folks.</span></span></div>
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<span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span><br /><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif; font-size: 13px;"> </span></div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-64731834005870806342017-09-19T12:44:00.000+01:002017-09-19T12:44:39.262+01:00How to specify the display name for a Guest member in Microsoft Teams<span style="font-family: Verdana, sans-serif;">Hello Readers. Hope you're well.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">A very quick post this time. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">As you know by now, Microsoft has enabled external Guest access in Teams. I have a big post <a href="http://lynciverse.blogspot.com/2017/09/hoe-to-enable-external-guest-access-in.html" target="_blank">here</a>. Like you, I have been doing a lot of testing with this feature. It's been live for a week or so and the initial bugs have seemingly been ironed out. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">There seems to be mixed feelings among members of the community about how it works and some thinks about the experience and I'm sure Microsoft is listening.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">One of the most annoying features is that when you add a guest to a team in Teams, the display name is the alias of the User Principal Name (UPN) by default. This is especially annoying when the alias is first name only. Your guest will be displayed by first name, and in lowercase! e.g. luke (Guest) has been added. </span><span style="font-family: Verdana, sans-serif;">Really helpful when you know a lot of people with the same first name. Marginally better when the alias is first.last. But then you get (in lowercase) luke.skywalker (Guest) has been added. Worse still when the alias is some random combination of parts of first or last name. e.g. lskywalker or lukesky.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">That is, unless you change it. </span><span style="font-family: Verdana, sans-serif;">There are a couple of ways to do this. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">One is after you send the invite. You can change the display name in Azure AD in the Office 365 admin portal or in PowerShell (Post coming later).</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Or, you can change it before the invite is sent! Hooray!</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Once you've enabled your tenant for Teams Guest access and all that, you can add a member as normal by typing in the email address of the guest.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEju5QCLDhb4lDVcnRbstH3rmvt7V16_ChrrfWBn-km_Gkh5u_yKboLjhNQfh-G-Q02qA9tkUEityx3EFUVNSuU41aM_3xO1XgGmtWLp1J_J3UehJiMz5H4Ewg4Cz3-kogw5kUN0IWEiZS47/s1600/member+email.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="443" data-original-width="608" height="291" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEju5QCLDhb4lDVcnRbstH3rmvt7V16_ChrrfWBn-km_Gkh5u_yKboLjhNQfh-G-Q02qA9tkUEityx3EFUVNSuU41aM_3xO1XgGmtWLp1J_J3UehJiMz5H4Ewg4Cz3-kogw5kUN0IWEiZS47/s400/member+email.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Once the email address is verified by Teams to be a valid Office 365 Azure AD email address, it will be displayed below. Click on it.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgVRjbFn23gQmN3aZkiouvqfl6GX7H4qM3nQIX6PxoEzeCV8AMWa1mV2EJgqBuzX9vjkXhp6ey7LtMtNy9Brqd2CKAGjUjqPStzklaY48yhbgavw8Kap9_9jYHg0U6PEtpQehv-HsOBSEfh/s1600/member.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="447" data-original-width="609" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgVRjbFn23gQmN3aZkiouvqfl6GX7H4qM3nQIX6PxoEzeCV8AMWa1mV2EJgqBuzX9vjkXhp6ey7LtMtNy9Brqd2CKAGjUjqPStzklaY48yhbgavw8Kap9_9jYHg0U6PEtpQehv-HsOBSEfh/s400/member.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Now click the little pencil.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDz2Pd3rPtxqLzPw-0u-QwSv7FUmjXy_wRtIw-KszPJXuZjI9BqU1nzpYs1LyCVXfhzLYRXB0hUGwVth3Q0AaG_Lzi34kwjGe7YsDOCKFlKJnLQz0mfj9TpfeYDE-GbGNTJX_kx2sDIH_T/s1600/member+edit.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="444" data-original-width="609" height="291" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjDz2Pd3rPtxqLzPw-0u-QwSv7FUmjXy_wRtIw-KszPJXuZjI9BqU1nzpYs1LyCVXfhzLYRXB0hUGwVth3Q0AaG_Lzi34kwjGe7YsDOCKFlKJnLQz0mfj9TpfeYDE-GbGNTJX_kx2sDIH_T/s400/member+edit.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Now you can edit the guest information. Change the display name to whatever you want and click on the tick to make the change.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhSzKV2N6jY4HNoEWglUcJJy8vAY2SYOotbhidppZQ7f_OAQmKBOuGfACzzZ_A7ggaFdaRhCfv3ze5CiTwjodHsgBmbf2oDJykduAOMqf_hE0rcxXrZDTGihcEg4EDFfz67CkEnktTDjZej/s1600/member+edit+info.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="442" data-original-width="609" height="290" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhSzKV2N6jY4HNoEWglUcJJy8vAY2SYOotbhidppZQ7f_OAQmKBOuGfACzzZ_A7ggaFdaRhCfv3ze5CiTwjodHsgBmbf2oDJykduAOMqf_hE0rcxXrZDTGihcEg4EDFfz67CkEnktTDjZej/s400/member+edit+info.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Once you've accepted the change it will be displayed as you specified, with (Guest) at the end.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgaSVjbOHaJLB2lJA7yFyLOyDotWHGsQCNYZUvoZ7j0T16Y6kElLxOINihUTZMr_L5u9kpw46zGFaMaSeBIq1Dqk2-hJRib8ibAmS5TzBKBzncvIg_D5usD0q6QWGMUc2uUdFMa6q_MIkA9/s1600/member+edit+done.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="447" data-original-width="605" height="295" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgaSVjbOHaJLB2lJA7yFyLOyDotWHGsQCNYZUvoZ7j0T16Y6kElLxOINihUTZMr_L5u9kpw46zGFaMaSeBIq1Dqk2-hJRib8ibAmS5TzBKBzncvIg_D5usD0q6QWGMUc2uUdFMa6q_MIkA9/s400/member+edit+done.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">Now click Add to add the guest account.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8rH8iMQ0yL2BC6b6VMmx7uPtyYm4RC2TJlCft5LMvgHQartBeBEnMefZ0VaBcA1v72omuyw1CjF-77llcTtCleUaLuKKUL_o1Zgb2z9FpufCAc8JAvKlzdC27hNj9UwbSDbyQHqQ3L-xd/s1600/member+added.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="447" data-original-width="611" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8rH8iMQ0yL2BC6b6VMmx7uPtyYm4RC2TJlCft5LMvgHQartBeBEnMefZ0VaBcA1v72omuyw1CjF-77llcTtCleUaLuKKUL_o1Zgb2z9FpufCAc8JAvKlzdC27hNj9UwbSDbyQHqQ3L-xd/s400/member+added.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">And close to send the invite.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8rH8iMQ0yL2BC6b6VMmx7uPtyYm4RC2TJlCft5LMvgHQartBeBEnMefZ0VaBcA1v72omuyw1CjF-77llcTtCleUaLuKKUL_o1Zgb2z9FpufCAc8JAvKlzdC27hNj9UwbSDbyQHqQ3L-xd/s1600/member+added.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="447" data-original-width="611" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh8rH8iMQ0yL2BC6b6VMmx7uPtyYm4RC2TJlCft5LMvgHQartBeBEnMefZ0VaBcA1v72omuyw1CjF-77llcTtCleUaLuKKUL_o1Zgb2z9FpufCAc8JAvKlzdC27hNj9UwbSDbyQHqQ3L-xd/s400/member+added.JPG" width="400" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Now when you log into your team and view the members, you'll see the guest you just added has the display name you specified.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEio06hOGYwSeLONqPmqks3t6ha1E3T5fShz6ijtKBoFpmBnS-eTxUh2rnJGu9uZ-S_LkHefhyphenhyphen7rMAXGdqQli7873oZun-NP8tJMF2o-FYlOq94vxSTYAAEdTxz61X9xBzQ0A4Q_n8GexBHt/s1600/members.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="413" data-original-width="431" height="382" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEio06hOGYwSeLONqPmqks3t6ha1E3T5fShz6ijtKBoFpmBnS-eTxUh2rnJGu9uZ-S_LkHefhyphenhyphen7rMAXGdqQli7873oZun-NP8tJMF2o-FYlOq94vxSTYAAEdTxz61X9xBzQ0A4Q_n8GexBHt/s400/members.JPG" width="400" /></a></div>
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<span style="font-family: Verdana, sans-serif;">You will also see the display name in conversations with the guest.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjpFnubLQATkKld3Tqpp2k7-eZWkXou5Vv9-bwW9XnIaoWID5hwUwJuXsMeaUIuWIYLP0odubnJttIwE2IaJEoedD6BuA5bC5uSxhrI112tZyBRMzkrfcPnAt7K77xokc2VHzouH7cAREiQ/s1600/conversation.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="367" data-original-width="843" height="275" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjpFnubLQATkKld3Tqpp2k7-eZWkXou5Vv9-bwW9XnIaoWID5hwUwJuXsMeaUIuWIYLP0odubnJttIwE2IaJEoedD6BuA5bC5uSxhrI112tZyBRMzkrfcPnAt7K77xokc2VHzouH7cAREiQ/s640/conversation.JPG" width="640" /></a></div>
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<span style="font-family: Verdana, sans-serif;">That's it for now. </span><br />
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<span style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif; font-size: 13px;">____________________________________________________________________________________</span></div>
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<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;"></span><span style="background-color: white; color: #444444;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span><br /><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-53617942093848536842017-09-11T17:29:00.001+01:002017-09-12T16:50:55.739+01:00How to enable external guest access in Microsoft Teams<span style="font-family: "verdana" , sans-serif;">Hello readers. I hope you're well.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">This is a <strike>quick </strike>post on a new feature added today to Microsoft Teams. It is one of the most anticipated and popular features with (at time of writing) 5,999 votes on <a href="https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16911109-external-access-and-federation?tracking_code=533a7615359a8b0ea9fa78e31716df1f" target="_blank">Uservoice</a>.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The feature is External Guest access. This first iteration of guest access allows team owners to add or, more precicely, invite external users with an Azure AD account as a member of a team. This will send an email invitation to the guest inviting them to access the team.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; color: #2f2f2f;"><span style="font-family: "verdana" , sans-serif;">For now, only users who have an email address corresponding to an Azure Active Directory or Office 365 work or school account can be added as a guest user. Microsoft will be expanding this to users with MSO accounts (like outlook.com or hotmail.com).</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Before your users can add guests, you need to enable guest access in the tenant admin.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>To turn on guess access for Microsoft Teams</b></span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">1. Sign in to Office 365 Admin portal at <a href="https://portal.office.com/adminportal/home">https://portal.office.com/adminportal/home</a><span style="background-color: white; color: #2f2f2f; font-size: 14px;">.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">2. Expand settings and click on Services & Add-ins. </span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">3. Now select Microsoft Teams to open the Microsoft Teams side bar.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">4. Under Settings by User/license type, select the user type you want to configure click on the drop down list and choose Guest.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhHj4PykhGnNgFiLoQYFNaWrdWz_qbnrh_sZudWP7dciE578RbuGPHbnzUEVXUVAkXU13JsEYVyW1fZq62FrBIqzSD24XK8GY7odwvQ2M9qUynlYMscKZFwXFmZOBgSul1Do0yDoBH_Q4Li/s1600/guest+licensing.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="197" data-original-width="512" height="152" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhHj4PykhGnNgFiLoQYFNaWrdWz_qbnrh_sZudWP7dciE578RbuGPHbnzUEVXUVAkXU13JsEYVyW1fZq62FrBIqzSD24XK8GY7odwvQ2M9qUynlYMscKZFwXFmZOBgSul1Do0yDoBH_Q4Li/s400/guest+licensing.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f; font-size: 14px;"><br /></span></span><span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">5. Now flip the toggle next to </span><span class="ocpUI" style="background-color: white; box-sizing: border-box; color: #2f2f2f; font-weight: 700;">Turn Microsoft Teams on or off for your entire organization</span><span style="background-color: white; color: #2f2f2f;"> to the On position and then click Save at the bottom.</span></span><br />
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<span style="font-family: "verdana" , sans-serif;">6. To enable the full Microsoft Teams guest access experience, Office 365 admins need to select <span class="ocpUI" style="box-sizing: border-box; font-weight: 700;">On</span> for the following settings:</span></div>
<ul style="background-color: white; box-sizing: border-box; color: #363636; list-style: url("data:image/png; margin: 30px 0px; padding-bottom: 0px; padding-left: 12px;">
<li style="box-sizing: border-box; margin-left: 0px; margin-top: 18px; padding-left: 6px;"><div style="box-sizing: border-box; color: #2f2f2f; line-height: 1.5; padding: 0px;">
<span style="font-family: "verdana" , sans-serif;">In SharePoint Online: <span class="ocpUI" style="box-sizing: border-box; font-weight: 700;">Only allow sharing with external users already in the directory</span></span></div>
<div style="box-sizing: border-box; color: #2f2f2f; line-height: 1.5; padding: 0px;">
<span style="font-family: "verdana" , sans-serif;">For more information, see <a class="ocpArticleLink" href="https://support.office.com/en-us/article/Manage-external-sharing-for-your-SharePoint-Online-environment-c8a462eb-0723-4b0b-8d0a-70feafe4be85" ms.cmpgrp="content" ms.pgarea="Body" style="box-sizing: border-box; color: #0078d7; text-decoration-line: none;">Manage external sharing for your SharePoint Online environment</a>.</span><span style="color: #363636;"> </span></div>
</li>
<li style="box-sizing: border-box; margin-left: 0px; margin-top: 18px; padding-left: 6px;"><span style="color: #363636;"><span style="font-family: "verdana" , sans-serif;">I didn't change anything here and it worked. Below is what I have set.</span></span></li>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgl1jytvsrBQlxGA113vFYQd3xsNVFvy1E4p4_weenuEnF2RyQ06WW8PNjPDmL5WOkfUpFboRIy2KP8Od7FwEIkUqA_pBnBCXd64IwUlnka7pt2oO4B7ip1ypQc8rriB6U69Le8Q6aMgMzK/s1600/Sharepoint+Sharing.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="501" data-original-width="1005" height="198" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgl1jytvsrBQlxGA113vFYQd3xsNVFvy1E4p4_weenuEnF2RyQ06WW8PNjPDmL5WOkfUpFboRIy2KP8Od7FwEIkUqA_pBnBCXd64IwUlnka7pt2oO4B7ip1ypQc8rriB6U69Le8Q6aMgMzK/s400/Sharepoint+Sharing.JPG" width="400" /></a></div>
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<li style="box-sizing: border-box; margin-left: 0px; margin-top: 18px; padding-left: 6px;"><div style="box-sizing: border-box; color: #2f2f2f; line-height: 1.5; padding: 0px;">
<span style="font-family: "verdana" , sans-serif;">In Office 365 groups: <span class="ocpUI" style="box-sizing: border-box; font-weight: 700;">Let group owners add people outside the organization to groups</span></span></div>
<div class="" style="box-sizing: border-box; color: #2f2f2f; line-height: 1.5; padding: 0px;">
<span style="font-family: "verdana" , sans-serif;">For more information, see <a aria-label="Skip to section Control guest access to Microsoft Teams" class="ocpInlineLink" data-bi-bhvr="NAVIGATION" href="https://support.office.com/en-us/article/Guest-access-in-Microsoft-Teams-bd4cdeec-4044-4b4b-9df1-beb139013a3f?ui=en-US&rs=en-US&ad=US#bkmk_controlguestaccess" ms.cmpgrp="content" ms.interactiontype="11" ms.pgarea="Body" style="box-sizing: border-box; color: #0078d7; text-decoration-line: none;">Control guest access to Microsoft Teams</a>.</span></div>
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<li style="box-sizing: border-box; margin-left: 0px; margin-top: 18px; padding-left: 6px;"><span style="font-family: "verdana" , sans-serif;">Mine was already enabled when I went in.</span></li>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgQepOL9Oym8pCgnN7qU33S_gloqjQxylH_f4UfeGb4njoUF6II_vHj1j2eAPat9fw5z_UTT9FFa-lcrYOlJNQtR6mNX-vJRt580QYG4tyysFoFdSSQ7gTjOmZmxZ3t_uRm-HVpcU-hmnpA/s1600/groups.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="482" data-original-width="512" height="301" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgQepOL9Oym8pCgnN7qU33S_gloqjQxylH_f4UfeGb4njoUF6II_vHj1j2eAPat9fw5z_UTT9FFa-lcrYOlJNQtR6mNX-vJRt580QYG4tyysFoFdSSQ7gTjOmZmxZ3t_uRm-HVpcU-hmnpA/s320/groups.JPG" width="320" /></a></div>
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<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;"><b>How to invite external guests</b></span><br />
<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;">Once everything is enabled, users will be able to add external contacts in the same way they currently add internal members. The below Gif shows how.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiVRLWSi2fngP3WweO2JHlFCEKVY1-7U8wIfFTCT0shPbZWa1KwvCqk1TFYJ_WxBmv8giXq0ZwBmzvjM_FVZd-Bqwdhlq4x_RittShaE-ibwJro-ISM5Saunea0zWvPMw4R6vTQ3BwtiT9O/s1600/guest-access-gif.gif" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="533" data-original-width="800" height="426" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiVRLWSi2fngP3WweO2JHlFCEKVY1-7U8wIfFTCT0shPbZWa1KwvCqk1TFYJ_WxBmv8giXq0ZwBmzvjM_FVZd-Bqwdhlq4x_RittShaE-ibwJro-ISM5Saunea0zWvPMw4R6vTQ3BwtiT9O/s640/guest-access-gif.gif" width="640" /></a></div>
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<span style="font-family: "verdana" , sans-serif; font-size: x-small;"><a href="https://blogs.office.com/en-us/2017/09/11/expand-your-collaboration-with-guest-access-in-microsoft-teams/" target="_blank">Source: Office Blogs</a></span></div>
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<h2>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>Update</b></span></span></h2>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">Adding a guest is as easy as searching for the contact by email address.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">1. Click on the menu (three dots) next to a team you want to manage, then add members.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSUHcnWEISD8lq_ofFbXjzLBwTyceVji1T7AjNoXbzwJ52r6V-dv7nlDuvnLkcKYTJWMp_bdxXOgIlF62Tu3Iw7JiIY76M_7INtWix0rswlA7-X2xfOD4PTrtn_iNjwQ7nvlu6urbIqgUl/s1600/add+members.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="419" data-original-width="499" height="335" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjSUHcnWEISD8lq_ofFbXjzLBwTyceVji1T7AjNoXbzwJ52r6V-dv7nlDuvnLkcKYTJWMp_bdxXOgIlF62Tu3Iw7JiIY76M_7INtWix0rswlA7-X2xfOD4PTrtn_iNjwQ7nvlu6urbIqgUl/s400/add+members.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">2. Then type an email address of an account that has Azure AD (i.e. someone with an Office 365 account). Doesn't matter if they've never used Teams, it will invite them to start. More on that later,</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgmdQ8tPz-Ncc3kCO3XShyphenhyphenQM188PP8eg1UyHooaqUx-y2RGu9sllYtYI0MgphP_88wVSSQLArIeOtBNxPTV9e72SHb4LpWU0Gc85R6eL-BoMvfmErVWpl3UnYJdDlmXRO_QOBRRO1uXjh5W/s1600/name.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="452" data-original-width="609" height="296" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgmdQ8tPz-Ncc3kCO3XShyphenhyphenQM188PP8eg1UyHooaqUx-y2RGu9sllYtYI0MgphP_88wVSSQLArIeOtBNxPTV9e72SHb4LpWU0Gc85R6eL-BoMvfmErVWpl3UnYJdDlmXRO_QOBRRO1uXjh5W/s400/name.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">3. If it finds a valid account, it will display below the search bar. Click on that account.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhF44-dYAxfnrV9Rtyw6nYmudGC1hxPrPITSBCoN_DunB6u0Oq66h3kTM4RrhP4VFRvpmmnZ0povMDe2xoazj4PIH7oRH_Ua-IFM_5gHt60K2WIaL1hUhS9YzDIEkar41hJXwrARMINQNlD/s1600/add.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="161" data-original-width="556" height="115" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhF44-dYAxfnrV9Rtyw6nYmudGC1hxPrPITSBCoN_DunB6u0Oq66h3kTM4RrhP4VFRvpmmnZ0povMDe2xoazj4PIH7oRH_Ua-IFM_5gHt60K2WIaL1hUhS9YzDIEkar41hJXwrARMINQNlD/s400/add.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">4. Then click Add</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7bKM6NQGbGxVlepEhAX8kTaxmJWHpFtxvGT1YVJwo1M24VY9V12kc6chWlNW7F1mHZBA24cgMvTLPaz1BZ8J_NP7m1scj6oAet3y0PanOzUhAaT4KOFvviLAdlbF9_kq2EpW7btzUeyUi/s1600/close.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="393" data-original-width="565" height="277" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj7bKM6NQGbGxVlepEhAX8kTaxmJWHpFtxvGT1YVJwo1M24VY9V12kc6chWlNW7F1mHZBA24cgMvTLPaz1BZ8J_NP7m1scj6oAet3y0PanOzUhAaT4KOFvviLAdlbF9_kq2EpW7btzUeyUi/s400/close.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">5. Then click Close.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">What happens now is that the guest account you've invited gets added as a guest account in your Azure AD.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjgehrodY7hQ_oelufjjjNF46QGlZXoM0t-SmkihVDosKsTGZWvT_VwDf92WMA7gggxmH5LHrIXgAvmcX9R4s2pPD1DGbJg_hBfwQVfTmd2R-PKop86OYNib3MT_zSIdSXH0zKjmGbwpr2N/s1600/azure+ad+guest+account.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="855" data-original-width="1298" height="262" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjgehrodY7hQ_oelufjjjNF46QGlZXoM0t-SmkihVDosKsTGZWvT_VwDf92WMA7gggxmH5LHrIXgAvmcX9R4s2pPD1DGbJg_hBfwQVfTmd2R-PKop86OYNib3MT_zSIdSXH0zKjmGbwpr2N/s400/azure+ad+guest+account.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">From here, you can view and even edit their profile. You can even block sign in directly from here. </span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7DsDI6BdBh15f8CEhmPCIBAZkUZR8M_3MM_nivY3dnIbUvGFwHVXLCHfMDRVg3EysvJ8UQDMHAZCHDVtphy1LqI4BD5GqtEe72O-KpSpka3qcVybFOwnUimg-eSGnp41VXj88LSL0lNYd/s1600/azure+ad+profile.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="881" data-original-width="600" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7DsDI6BdBh15f8CEhmPCIBAZkUZR8M_3MM_nivY3dnIbUvGFwHVXLCHfMDRVg3EysvJ8UQDMHAZCHDVtphy1LqI4BD5GqtEe72O-KpSpka3qcVybFOwnUimg-eSGnp41VXj88LSL0lNYd/s400/azure+ad+profile.JPG" width="271" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">You can also view members and see what you can do.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfnjXv-53OQLAuId06IgyY0B8_jC0T9osPao7SISWImWHHEsJjxTeWNKTq37O40YZAa5EkbqXZIfe2aU-5v_HNkXB_h-rM-PXgL5YuwIbBa1jpMu9keHy1ugEtfNnz9PTr43PA8MKiz6dk/s1600/see+members.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="334" data-original-width="807" height="165" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfnjXv-53OQLAuId06IgyY0B8_jC0T9osPao7SISWImWHHEsJjxTeWNKTq37O40YZAa5EkbqXZIfe2aU-5v_HNkXB_h-rM-PXgL5YuwIbBa1jpMu9keHy1ugEtfNnz9PTr43PA8MKiz6dk/s400/see+members.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>Click on the invite</b></span></span><br />
<div style="background-color: white; box-sizing: border-box; color: #2f2f2f; line-height: 1.5; padding: 0px;">
<span style="font-family: "verdana" , sans-serif;">Once you enable and add a guest the user will receive a welcome email similar to those when you send a chat to users that haven't used Teams. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgf21k3c3cVWAZmbFBhyphenhyphentcECOct_6FFzgoWwKrbwtpYD1WccH_dsy1SkDzF2GffIr9Eq_w2dYpZa6uCcMt5HY8TujuAw4Y9fyiGRV3jOdohfAAzxv-XZY5b9PG9YAGrFVOksHiW3xekw_EA/s1600/invite.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="410" data-original-width="622" height="262" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgf21k3c3cVWAZmbFBhyphenhyphentcECOct_6FFzgoWwKrbwtpYD1WccH_dsy1SkDzF2GffIr9Eq_w2dYpZa6uCcMt5HY8TujuAw4Y9fyiGRV3jOdohfAAzxv-XZY5b9PG9YAGrFVOksHiW3xekw_EA/s400/invite.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">The guest must redeem the invitation by clicking on the link in the email before they can get access to the team and the channels therein.</span><br />
<span style="font-family: "verdana" , sans-serif;"><b><br /></b></span>
<span style="font-family: "verdana" , sans-serif;"><b>Open Teams</b></span><br />
<span style="font-family: "verdana" , sans-serif;">When the user clicks on the invite it takes the user to Teams on the web and (because I have the Teams app) asks whether to open Teams or to use the web app.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEicayrx-9rPzVG-XiEbRtOu3tJ_WthyphenhyphenwRDy0gqZCr-pFAMai7Tw_wQ6SZ5W3m55z8oqRtvfbAgVDlXdSSEqw1Rd71RY_ZWGq0nsglQflg3e8SWhAWtsRZHNX7NgXG3ll5g7EMDwdQ1n8e-J/s1600/open+teams.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="174" data-original-width="450" height="153" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEicayrx-9rPzVG-XiEbRtOu3tJ_WthyphenhyphenwRDy0gqZCr-pFAMai7Tw_wQ6SZ5W3m55z8oqRtvfbAgVDlXdSSEqw1Rd71RY_ZWGq0nsglQflg3e8SWhAWtsRZHNX7NgXG3ll5g7EMDwdQ1n8e-J/s400/open+teams.JPG" width="400" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3WMeVzErykv2EyreiIZdLTouHcJDJzTuh4d6wcpVWMn4tJHVNWrXN4mAJ6PtfXC99rB7Q2_-rzuJAusbBJZOVccoWFJvl6vM-CYGIhRGazxNhpKh-dw2YxzCM0Y-hZRkzVt4unwsqgZlx/s1600/open+or+download.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="405" data-original-width="1077" height="150" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg3WMeVzErykv2EyreiIZdLTouHcJDJzTuh4d6wcpVWMn4tJHVNWrXN4mAJ6PtfXC99rB7Q2_-rzuJAusbBJZOVccoWFJvl6vM-CYGIhRGazxNhpKh-dw2YxzCM0Y-hZRkzVt4unwsqgZlx/s400/open+or+download.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I used the Teams app. Once you click on open the app, you'll get a popup in Teams asking if you want to switch accounts.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGVyTtd4hK219ybf4AKEGeIvU6wRvAMJvrqY4SiN8HAFcldYPl1Uo4hp1voqhSS9leolY2g-12trt_ggiDKxsyEvL4q6iIFS8pZT-8hLnXKPrXo_hoSVw27Bv5m8Xg07BlbOkcDXENLCSL/s1600/switch+account.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="151" data-original-width="616" height="97" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjGVyTtd4hK219ybf4AKEGeIvU6wRvAMJvrqY4SiN8HAFcldYPl1Uo4hp1voqhSS9leolY2g-12trt_ggiDKxsyEvL4q6iIFS8pZT-8hLnXKPrXo_hoSVw27Bv5m8Xg07BlbOkcDXENLCSL/s400/switch+account.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>Switch accounts</b></span><br />
<span style="font-family: "verdana" , sans-serif;">This basically logs you out of Teams and then back in. At this point it adds the additional tenant context so you can switch between your primary account and your guest account.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjAePtovS29TRX5gI2KWJi6T7qCl_jjH4wbWM4EFerQrVu-ONst5hnK5fqjLybhveYilruDEiJabvx7RivwUn46TwHOTrmXFJ1U6BtZRuh6uF-VMeGql0P7wSAwfMhAd6beekNIqqCR_2_D/s1600/switch+accounts.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="136" data-original-width="383" height="141" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjAePtovS29TRX5gI2KWJi6T7qCl_jjH4wbWM4EFerQrVu-ONst5hnK5fqjLybhveYilruDEiJabvx7RivwUn46TwHOTrmXFJ1U6BtZRuh6uF-VMeGql0P7wSAwfMhAd6beekNIqqCR_2_D/s400/switch+accounts.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">In order to do anything with the person that invited you, you need to switch from your primary/company account to the guest acccount. You can't be in both accounts at the same time. You are literally logging out of your tenant and in to the guest account you've been given on the Office 365 tenant of the person that invited you. Switching accounts takes about 10 seconds.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">I have only added a single account, but I assume, as you get invited to more teams, your account list will grow.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>First time logging in as a guest</b></span><br />
<span style="font-family: "verdana" , sans-serif;">The first time you log in to the guest account you get a slide show.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgmKOji75dwUvs2RQrovm9dyZlqZk26zTaQoqH9_QOw5pLlf7bpS_z8i_5kClAd8cO1LFhML-tgsLO-0KtVaMgUdVHA04X7zLvG2EDm-3s-8EzDXHMcS_H71wJASONH19_wRMnZOsN8cdg2/s1600/joining+as+a+guest.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="587" data-original-width="642" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgmKOji75dwUvs2RQrovm9dyZlqZk26zTaQoqH9_QOw5pLlf7bpS_z8i_5kClAd8cO1LFhML-tgsLO-0KtVaMgUdVHA04X7zLvG2EDm-3s-8EzDXHMcS_H71wJASONH19_wRMnZOsN8cdg2/s320/joining+as+a+guest.JPG" width="320" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEge1qkxHZpdr6QfiY6nZiKCnhPC0ZpBAQwRIdp03XA1Rc6BQxtU34o9qcEm0V21ysDktdioR6FLEr1uIqbj7RAN__uF9JvtCAeSqv_roRrRy9lyTDP-tjYPgIt-3IeeA2CdxGJIKU3hX0Uk/s1600/connect.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="589" data-original-width="646" height="291" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEge1qkxHZpdr6QfiY6nZiKCnhPC0ZpBAQwRIdp03XA1Rc6BQxtU34o9qcEm0V21ysDktdioR6FLEr1uIqbj7RAN__uF9JvtCAeSqv_roRrRy9lyTDP-tjYPgIt-3IeeA2CdxGJIKU3hX0Uk/s320/connect.JPG" width="320" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOXKKtjvvQqDnG6XK2s5KgBKFC0KtxkVyydIuZPMdGCJFVuMazrwGJhAbvHuW8LLYRPGHXR-HlDcT3lxU9Udgh-t-dSguz56YknMrWDe9aByJ7uZ473CtKySS5BYV1F3iYsQt8Pd8_n7Uv/s1600/ready.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="585" data-original-width="639" height="292" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgOXKKtjvvQqDnG6XK2s5KgBKFC0KtxkVyydIuZPMdGCJFVuMazrwGJhAbvHuW8LLYRPGHXR-HlDcT3lxU9Udgh-t-dSguz56YknMrWDe9aByJ7uZ473CtKySS5BYV1F3iYsQt8Pd8_n7Uv/s320/ready.JPG" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Followed by a video which lasts about 2 minutes.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4sbVp77HsqV8EB1b_OamVpPC6OU0CSMG_0mSSDwUBYaPcbdhKtwKHG2_Ao2IfIVPGLd7IJrJOFH6ezr5XntOVzuOvfyT7PYqYzIo-iYxy8DFcvBwH4aMqSJM2Ww-DMLsvGf9yVXOctKsp/s1600/video1.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="521" data-original-width="858" height="194" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh4sbVp77HsqV8EB1b_OamVpPC6OU0CSMG_0mSSDwUBYaPcbdhKtwKHG2_Ao2IfIVPGLd7IJrJOFH6ezr5XntOVzuOvfyT7PYqYzIo-iYxy8DFcvBwH4aMqSJM2Ww-DMLsvGf9yVXOctKsp/s320/video1.JPG" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">The video is a quick tour of Teams. <a href="https://www.youtube.com/watch?v=FFQszYALS_A" target="_blank">Click here to watch</a> if you haven't seen it.</span></div>
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<span style="font-family: "verdana" , sans-serif;">Once you're in you will see the team you've been invited to, any channels and tabs, conversation history, files. Everything.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7b_-ZVuwOjv_LhxlHhmNa-0WksxLXj8CacClQXWM7zse-1qSL8WTB079SqI3suEs0ob6zDyKy2C5s-jQOrFwW2QiEmT6mvz5_majErlAfvsJ1rajQ2lwYvWlEfYYOoAv0KWgejwr6GZo6/s1600/team.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="279" data-original-width="1079" height="102" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEg7b_-ZVuwOjv_LhxlHhmNa-0WksxLXj8CacClQXWM7zse-1qSL8WTB079SqI3suEs0ob6zDyKy2C5s-jQOrFwW2QiEmT6mvz5_majErlAfvsJ1rajQ2lwYvWlEfYYOoAv0KWgejwr6GZo6/s400/team.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">You'll also be able to communicate directly with the person that invited you. This includes one to one chat, audio and video.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjqppu8OOrlh_GpFY3TH8kpjDQ6JEcKUBCnEnkdOgjbV7Mm9cR1-DaFrqDAltGNI9BBWlX2PcWCdehp4hp4JlwMyi7s4JKel4bYbuHRK7B7fUF4GIDhYqOxxME5yuWjOiuii_9tq19oDoLp/s1600/chat+transcript.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="376" data-original-width="1600" height="93" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjqppu8OOrlh_GpFY3TH8kpjDQ6JEcKUBCnEnkdOgjbV7Mm9cR1-DaFrqDAltGNI9BBWlX2PcWCdehp4hp4JlwMyi7s4JKel4bYbuHRK7B7fUF4GIDhYqOxxME5yuWjOiuii_9tq19oDoLp/s400/chat+transcript.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">Calling and video only works between users logged into the full client. I tried both directions and the call starts and ends a second later. From the full client it just ends with no explanation. From the web it displays a warning that the feature isn't yet available in the web and it invites you to download the app.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiLrBaqlIgKmLKecKX-20RSDgn0Ptgzqv3FJFFHqIeNZrxCS7Qj3tvyFzRFjcyvv2_hP1BkkyuPyr-qA5AmXujI50HLNPe9AmOsLIwsyyAq7YaycP57aMhietVg1DXOdaITQUkMJjzEbPJP/s1600/calling.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="189" data-original-width="611" height="122" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiLrBaqlIgKmLKecKX-20RSDgn0Ptgzqv3FJFFHqIeNZrxCS7Qj3tvyFzRFjcyvv2_hP1BkkyuPyr-qA5AmXujI50HLNPe9AmOsLIwsyyAq7YaycP57aMhietVg1DXOdaITQUkMJjzEbPJP/s400/calling.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Calling from the app to the person logged into the web app generates a missed call notification.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfA3h6UvkEplrCNTyS6siny7EXYECfg13BP1rX0uuGE86XBlTRxKeiJw82VS4buwTLXzWz3w05SH5JmoHGncWS7VOt3Icp6l6KgzqLtSLaE3fdSIyWZiJt0hy11Pf7t6MIHv_LYUlTKjtf/s1600/missed+call.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="90" data-original-width="358" height="98" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjfA3h6UvkEplrCNTyS6siny7EXYECfg13BP1rX0uuGE86XBlTRxKeiJw82VS4buwTLXzWz3w05SH5JmoHGncWS7VOt3Icp6l6KgzqLtSLaE3fdSIyWZiJt0hy11Pf7t6MIHv_LYUlTKjtf/s400/missed+call.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">The chat experience between clients is as you'd expect if you've chatted in Teams. Calling and video is also very good as you'd expect.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><b>Meetings with guests</b></span><br />
<span style="font-family: "verdana" , sans-serif;">The only thing you don't get is meetings between users and guests. The meeting section is missing from the guest experience. </span><br />
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<span style="font-family: "verdana" , sans-serif;">I tried inviting a guest to a meeting and it allowed me to in Teams, but I got an NDR email.</span><br />
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<span style="font-family: "verdana" , sans-serif;">The NDR says "Your message to first.last_guestdomain.com#EXT#@yourdomain.com couldn't be delivered.</span><br />
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<span style="font-family: "verdana" , sans-serif;">first.last_guestdomain.com#EXT# wasn't found at yourdomain.com.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEihDulLggxdJ0kvCO7t9RMW1XaFftdCK-KaexvzvKDmgX8gv_wI_md4I0y9l4m3omGG2-I9NhyiYFrbM9g_TAcfyfq82osxX5s2PwTSzsNOBGRLaQVn6LdeYY1WD_JEil7FFvZ42296RgBp/s1600/ndr.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="384" data-original-width="576" height="266" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEihDulLggxdJ0kvCO7t9RMW1XaFftdCK-KaexvzvKDmgX8gv_wI_md4I0y9l4m3omGG2-I9NhyiYFrbM9g_TAcfyfq82osxX5s2PwTSzsNOBGRLaQVn6LdeYY1WD_JEil7FFvZ42296RgBp/s400/ndr.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;">So, 1. Teams doesn't really know how to invite a guest, and 2. Meetings are internal only, for now. Shame it actually let me generate and send the invite. If I were an uninitiated end user it would confuse me.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><b>Capabilities of Guest Users in Teams</b></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">Guests have a subset of capabilities of internal users. All in all, not a bad list. Although I would question a couple of them. Do guests need to be able to create a channel in someone else's team? Maybe, but be wary. And really they shouldn't be able to create policies or invite new guests, surely. I'll let you decide.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgqywdCuml-Wry8Y2_SxLk1kvjp0jP2CyEne9nuwRupWtSNaYP-X59IKtCaN7oeDb6M_z5lj8F4x6yBGEn-xFNxMP2dbO59gNC8GfNnPScClZ9PdRALQFTIRl3fsH8KORhNQHPW_gwFre7o/s1600/guest+vs+internal.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="820" data-original-width="707" height="400" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgqywdCuml-Wry8Y2_SxLk1kvjp0jP2CyEne9nuwRupWtSNaYP-X59IKtCaN7oeDb6M_z5lj8F4x6yBGEn-xFNxMP2dbO59gNC8GfNnPScClZ9PdRALQFTIRl3fsH8KORhNQHPW_gwFre7o/s400/guest+vs+internal.JPG" width="343" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">Team Owners can also tweak some of the permissions. </span></span><br />
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<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;">Click on the menu (3 dots) -> view team -> Settings ->@ expand Guest permissions.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgO5mavmnF6TwKnvhdzjAUhyphenhyphenSVRB8QX0NOIX9i8tycytxyDl6PgE1xWsaKvkFKiPhPuACpqyfTbYqhBdUhhaKut512CmgRuCd8sfkEvo-Aci0UqwPXdjedEZlXb58ILvUnLXa39dBF3qCku/s1600/guest+permissions.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="438" data-original-width="804" height="217" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgO5mavmnF6TwKnvhdzjAUhyphenhyphenSVRB8QX0NOIX9i8tycytxyDl6PgE1xWsaKvkFKiPhPuACpqyfTbYqhBdUhhaKut512CmgRuCd8sfkEvo-Aci0UqwPXdjedEZlXb58ILvUnLXa39dBF3qCku/s400/guest+permissions.JPG" width="400" /></a></div>
<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;"><br /></span>
<span style="background-color: white; color: #2f2f2f; font-family: "verdana" , sans-serif;">It is possible to control guest access to Office 365 Groups (the backbone of Teams) using PowerShell. </span><a href="https://support.office.com/en-us/article/Guest-access-in-Office-365-Groups-bfc7a840-868f-4fd6-a390-f347bf51aff6?ui=en-US&rs=en-US&ad=US#bkmk_usepowershell" style="font-family: Verdana, sans-serif;" target="_blank">Click Here</a>. <br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>Licensing required</b></span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">No additional licenses are required. Guest access is included in Office 365 Business Premium, Enterprise and Education subscriptions. This is excellent news. All three organisation types will surely have a requirement to add guests.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>What do I think?</b></span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">I'm glad you asked. I am mindful that this is the first iteration of guest access. I hope/assume it will get better. It needs work, however.</span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">The above paints a picture that the whole process is easy. There are several things to change as an admin, but they are actually pretty straightforward. Log in, tick some boxes and wait. </span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><b>My Real Experience</b></span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">The invite was delivered within a few minutes (at most). I clicked on the link and follwed the prompt to switch accounts. The first time I did this it took me back to my primary account. I couldn't see the your accounts section. I logged out and back in and actually got a warning taht my account wasn't enabled by my admin.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhHpwwTrvdciXpoQqypYaEEtrEs4o58Vm94L84eao4HcYvvWJMuzUN7lPQSnnMmbfBkurNfBGiUB-WJ20DAz8bG5VPyXLtTSCbeZEzh24CONITbBmtiUou1CsXO7mnm4_AyGqu8-tR8FrDU/s1600/denied.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="283" data-original-width="982" height="115" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhHpwwTrvdciXpoQqypYaEEtrEs4o58Vm94L84eao4HcYvvWJMuzUN7lPQSnnMmbfBkurNfBGiUB-WJ20DAz8bG5VPyXLtTSCbeZEzh24CONITbBmtiUou1CsXO7mnm4_AyGqu8-tR8FrDU/s400/denied.JPG" width="400" /></a></div>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">I clicked try again several times and got teh same thing. I tried to sign out and back in and the same. At this point I restarted my PC and tried to log back in. It was only at this point that I got prompted for my multi factor method and I was able to log in. However, I still didn't have the dual accounts.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">A couple of hours went by and nothing. So I started a chat with the guest. I was able to send chats, but they weren't received. This was clearly because the guest wasn't in their guest account. About 30 minutes after that I got an email saying that the person had sent a message in Teams.</span></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi_Ie7GR1wu82oCuOD0pkOu7X_PnHeJwiRPOGDSKjnPkAbovuohEp9OtXX3ybYepGXfsfF5-5T6IeZminQmB50hnWE2zijrBWbTJjlCZcOt2pH2EPLrmNUXihrnBPqfwFInMHN_9b5Ecbhc/s1600/missing+chat.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="385" data-original-width="1073" height="142" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi_Ie7GR1wu82oCuOD0pkOu7X_PnHeJwiRPOGDSKjnPkAbovuohEp9OtXX3ybYepGXfsfF5-5T6IeZminQmB50hnWE2zijrBWbTJjlCZcOt2pH2EPLrmNUXihrnBPqfwFInMHN_9b5Ecbhc/s400/missing+chat.JPG" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">I clicked on the link and it started the redemption process again. Open the app or login to the web app. I clicked on open the app and I got the Switch accounts popup. At this point I had to log in again with my credentials, including MFA.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">This time it logged me in to the guest account. And I was able to switch back and forth between accounts. </span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>What could be better?</b></span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;">1. <b>Failed first attempt </b>- I don't know why it failed the first time I clicked on the invite and switch accounts, but it did. It really has to not do that. Especially for end users. If it takes a bit of time on the back end to get things finalised, delay the sending of the invite until it is actually ready for it to work.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<blockquote class="tr_bq">
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>Update: </b>this only happens in the desktop app. The web first attempt is quick and painless. Once you accept the invite, it adds the additional tenant guest context to your account even if you're already logged in. And it switched immediately.</span></span></blockquote>
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">2. <b>Meeting experience</b> - If you can't invite a guest to a meeting, don't let the user find the guest in the invite list and press send and eventually get the NDR. This is really poor.</span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">3. <b>Admin process</b> - I've read that users also need to be <i><a href="https://pertorben.wordpress.com/2017/09/11/getting-started-with-ms-teams-guest-access/" target="_blank">Limited Admin</a></i> to be able to send invites. My user account in my tenant is the only user and is, of course, admin. Something to be mindful of. </span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">The actual admin process I have above is pretty straightforward, but could all be on a single screen rather than 3 or more. Just agregate all of the settings into a single screen with all of the tick boxes needed and a clear explanation of permissions.</span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">4. <b>Guest Accounts </b>- At the moment guests have to have Azure AD, and soon Teams will allow anyone with a MSO account. The former limits the possibility of working with anyone that doesn't have Office 365. The latter is a little like Lync 2013 federation with Skype for Consumer. At first, you could only send an invite to a hotmail (or similar) account and the user had to convert their Skype account to MSO. If the guest account is being added as a new entry in Azure AD, why should it matter what type of account they have? Surely, we should just be able to add a guest account with an email address. If Teams needs a user to authenticate, then it should set up an AD guest account with a username and password. </span></span><br />
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;"><br /></span></span>
<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">What this says to me is that you can only work with people (customers, suppliers, contractors) in Office 365. It will get a little better with MSO. A lot more people have MSO accounts than Office 365 accounts. And as Microsoft says, they can just set up one if they don't have one already. I think it should have allowed MSO as well as Azure AD at launch.</span></span><br />
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<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">5. <b>Account switching</b> - I can't believe I have to leave my own company context and go into another to interact. While I'm in the guest account I am missing everything in my normal account. I think you should be able to stay in your normal account and a new team should appear inline with all the other teams. You should be able distinguish between internal teams and Guest teams and just move about as normal.</span></span><br />
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<span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><span style="background-color: white;">That's it for now.</span></span><br />
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #2f2f2f;"><b>Additional resources</b></span></span><br />
<span style="background-color: white;"><span style="color: #2f2f2f; font-family: "verdana" , sans-serif;"><a href="https://support.office.com/en-us/article/Guest-access-in-Microsoft-Teams-bd4cdeec-4044-4b4b-9df1-beb139013a3f?ui=en-US&rs=en-US&ad=US#ID0EAACAAA=Use" target="_blank">Admin Guide on Support.Office.com</a></span></span><br />
<span style="background-color: white;"><span style="font-family: "verdana" , sans-serif;"><a href="https://blogs.office.com/en-us/2017/09/11/expand-your-collaboration-with-guest-access-in-microsoft-teams/" target="_blank">The announcement by Lori Wright</a></span></span><br />
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<span style="background-color: white;">________________________________________________________________________</span><br />
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<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #444444;"><span lang="EN-US" style="line-height: 13.91px;">I hope you found this useful. Thank you for reading.</span></span><br style="background-color: white; color: #444444;" /><span style="background-color: white; color: #444444;"></span><span style="background-color: white; color: #444444;"><br />If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-4142328350784689772017-07-21T14:06:00.000+01:002017-07-21T14:07:46.813+01:00Notable changes in VVX version 5.6.0 for Skype for Business and T9<span style="font-family: "verdana" , sans-serif;">Hello readers. Hope you’re well.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Today’s post is about the newest UC Software version for the Polycom VVX Business Media Phones, version 5.6.0. This isn’t my first time blogging about Polycom UCS. You will probably have seen a previous post on the <a href="http://lynciverse.blogspot.co.uk/2016/11/hands-on-with-polycom-realpresence-trio.html" target="_blank">Polycom Trio</a> with its newest UC Software which introduced us to the new Skype for Business UI. This is my first post on the VVX series, largely because I only just got one to keep a couple of months ago. I have played around with the VVX many times. I borrowed some back in 2013 when version 5.0.0 was new. The big thing with version 5 was BToE. It wasn’t long before version 5 that introduced in-band provisioning and the ability to manage and update VVX software from the Lync server.</span><br />
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<span style="font-family: "verdana" , sans-serif;">You can get all versions of software here - <a href="http://support.polycom.com/content/support/North_America/USA/en/support/voice/polycom_uc/polycom_uc_software_release.html" target="_blank">Latest Polycom UC Software Release</a>.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Version 5.6.0 is <a href="http://support.polycom.com/content/support/North_America/USA/en/support/voice/polycom_uc/polycom_uc_software_release.html#5.6.0" target="_blank">here</a>. Along with the <a href="http://support.polycom.com/content/dam/polycom-support/products/Voice/business_media_phones/release-notes/en/uc-software-release-notes-5-6-0.pdf" target="_blank">release notes</a>.</span><br />
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<span style="font-family: "verdana" , sans-serif;">I updated mine from the Web UI by downloading the updates from Polycom directly.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiU0nd8cDDhWVXNfzRgIVTaFnLwerCGS9Jix_3NsO-ymEC2p96z1aE7vDo0oEd1At-MHna5snatd4DVkUEYAcs-NhKO5s3mTc4O4cS9-HMB-gIRBqyJSguTqHLEBawSP5azHSe2jppCjyTP/s1600-h/update%255B3%255D"><span style="font-family: "verdana" , sans-serif;"><img alt="update" border="0" height="167" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJ7yfraEaBHsHByDhrLo4j3uOwgXD_8zFDY5y-bngVVTAd7GGtad0sYOGYNV9ZPdW3higond65r70o2vy1Mv-2ZiW9Xka0cn6PlYHpw8fbGmTtK5QCsG5k8hdMUMJuAGXrWg7VL-SsIvRX/?imgmax=800" style="background-image: none; display: inline;" title="update" width="400" /></span></a><br />
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<span style="font-family: "verdana" , sans-serif;">A great script for uploading the updates to your Lync or Skype servers. <a href="https://www.ucunleashed.com/1217" target="_blank">New-CsFirmware.ps1</a> from Skype for Business MVP <a href="https://twitter.com/patrichard/" target="_blank">Pat Richard</a>.</span><br />
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<h2>
<span style="font-family: "verdana" , sans-serif;">UCS 5.6.0</span></h2>
<span style="font-family: "verdana" , sans-serif;">I’m not going to tell you about every little change in the firmware, just some notable things that stand out for me. I’m also going to tell you about a feature I didn’t know had been added in a previous release. Like I said, I only got mine a little while ago. This to me is the biggest news in the VVX story so far.</span><br />
<span style="font-family: "verdana" , sans-serif;">The release notes for 5.6.0 list the following Skype for Business Enhancements:</span><br />
<ul>
<li><span style="font-family: "verdana" , sans-serif;">Support for Dial Plan Normalization </span></li>
<li><span style="font-family: "verdana" , sans-serif;">Multiple Emergency Number Dial Plan</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Skype for Business User Interface Enhancements</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Skype for Business Conference Enhancements</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Device Lock Enhancements</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Profile Picture on Device Lock Screen</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Secure Single Sign-On With Third-Party Supporting Solutions</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Safe Transfer for Boss-Admin Enhancements</span></li>
<li><span style="font-family: "verdana" , sans-serif;">Busy Options for Incoming Calls</span></li>
</ul>
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<span style="font-family: "verdana" , sans-serif;"><br /></span></h4>
<h2>
<span style="font-family: "verdana" , sans-serif;">Stand out features</span></h2>
<h3>
<span style="font-family: "verdana" , sans-serif;">Multiple Emergency Number Dial Plan </span></h3>
<span style="font-family: "verdana" , sans-serif;">When you configure multiple emergency numbers on the Skype for Business server, users can make calls to the emergency numbers from the phone, even when the phone is locked. I hope nobody ever needs this, but nice to know it’s there.</span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;">New User Interface</span></h3>
<span style="font-family: "verdana" , sans-serif;">Version 5.5.1 in September 2016 introduced the new Skype UI on the VVX 500 and 600. You can see the difference below. The new UI had a Skype look and feel. Gone were the old, square, colourful, 3 dimensional icons. The new UI was most notably flat, Skype blue and with round icons.</span><br />
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<span style="font-family: "verdana" , sans-serif;"> New</span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi_d6D7tsFqqyt6l-c-3isPOqZQX-hJv1ABxggMnwuFAIJlXICzzhGfgFzRWKkcr3cji50F_d-ptdfhyibuwFhgVl1Ur9aR6JZq3X3_qyz_UIjOLtiA3nnBj640wAbLFyYxzWRjp8X19ThK/s1600-h/IMG_5276%255B3%255D"><img alt="IMG_5276" border="0" height="186" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEht8XgzUQEHxctk5_lJ4n_RQUi3z1qMEYoaaxmbUpUt-kjWdamUEEyWBuJ9X1DclrQID2Xfnbqu6yQwtkL5kAfiroLM_lyrv7dUhHFgaw-jq0sn8aJ5Lvd3JYHf2Bbm4-EUHdB4TmjTji1H/?imgmax=800" style="background-image: none; display: inline;" title="IMG_5276" width="244" /></a></span><br />
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<span style="font-family: "verdana" , sans-serif;">Old</span></div>
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<td valign="top"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiUFCkptz9_HeQYPnxd1WtJOConEz8DDjl-NxGf7dZ_1GT2WwR5yz9ZZI_foKchcu9KFpzYIP0lmrCYvbVql6cOezpZQ8ZzRdxQgG5KnnYTvz93aebqa7_iraWHd8AR7PyoFhoEegBoHvNY/s1600-h/old%255B2%255D"><span style="font-family: "verdana" , sans-serif;"><img alt="old" border="0" height="138" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgsIZuAF4OzFhld45UTRyySeGzCtAeAZbb-gPIKzdHnbFysCJwyNeJcf0loG5blVHFhhrVMJs9lQoX8Oqasy5putSee42zxBG_N29c8JcBaSupNCtzlc1Uvi7PY_8e2UzXnfqqwZpZ1bHfU/?imgmax=800" style="background-image: none; display: inline;" title="old" width="244" /></span></a></td>
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<span style="font-family: "verdana" , sans-serif;">Version 5.6.0 changes the UI once again. This time to a black backdrop with black and white icons. Personally, I preferred the blue and white. I guess I’ll have to get used to it. One thing that’s really new is that this new UI is available on the VVX 400 in addition to the 500 and 600.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhhX7VCy_Vvl7ZMmBIqcUFN2COdvPsYWFqtZ1YgboG8Bbj6UPPxRWYS8cECnQU4FAQc_tmSDr3ElVHonrC5BVLeZkNZoYOkwiB_Y6cuJ7g1lvmV2azad982Q0HwE0CE5PJULkh9ZHM-xEcF/s1600-h/new%255B2%255D"><img alt="new" border="0" height="184" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiL6w3wYEPH-VVT6VXpJEe2WyBc0_J5XYfwec7E3lNQDVUoczipZMvzlFV00NTey9CMayYGkApz4q__U8PokCyL9PICWy12lsFEROf7gC8ic3yfpgQsgseFr4J6kksU3ikYM4KzHWvTBQzC/?imgmax=800" style="background-image: none; display: inline;" title="new" width="244" /></a></span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;">Skype for Business Conference Enhancements</span></h3>
<span style="font-family: "verdana" , sans-serif;">The VVX now supports one touch join for conferences. There’s a new one-touch Join button on the phone’s screen which allows you to join a Skype for Business conference in a federated environment, even if you haven’t configured Transport Neutral Encapsulation Format (TNEF). I tested this by scheduling a meeting from an account which is federated with the user that is signed into the phone. Once I accepted the meeting in the calendar, the meeting showed up in the phone calendar and displayed a join button. See below.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhwqQhm5mXKntKxI9jOZH1ueEY1uRurIgJDmIweCjP-gHl8JTrHOnI2mesZjTjzuYpNcgVqQ_Wj9lFg4FKhI-NceLf3Jdv6-stelldYqMw1peiXFuyhyphenhyphenSSEnRP4wjSQACt9sfd9BZTKuFhs/s1600-h/Join%255B2%255D"><img alt="Join" border="0" height="178" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEj5kxaWnN4ruB4OIsYzX8XSVeaJuzkE1AwXEAFTJheK2x7mg_rmvhhVS7DTamKuT6rPhXCT8u89T2IpuEKFwi9Sot4q2FGGfBeMnrbuzOBTBtuRiWSc36Nk_jbiapTgVMgy-XhPNBv7_vDe/?imgmax=800" style="background-image: none; display: inline;" title="Join" width="244" /></a></span><br />
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<span style="font-family: "verdana" , sans-serif;">I also saw a popup reminder on the home screen. It is only there for a few seconds before it disappeared, but it was there nonetheless. I would like to see this reminder popup stay a while longer or just stay until the user does something with it. This reminder is standard on the Yealink phones and the reminder stays on the screen until you dismiss it.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiFUGh_0Ri6LO41D8OZo_wtB-_0B_TBdXA7erQqDlMn2N2I7NRZFFcS98oj0SanLGp3pvKx0V43YqbgTIqucP94N1LyG3SZs2Hwo9SW4B0SBy4BLCsK-Y4G4joiXz13vzQu5NB2xoS5rdWq/s1600-h/join+reminder%255B2%255D"><img alt="join reminder" border="0" height="97" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgnVXibHmyY_m9cYzUWsgZd3hks1bZ-PIVNmc9DcQfXxN72VD6cwAy458BoqitU7MMKdoMxlKFeSyVx1uGD5s8V7LNDmJubcEdZp7p9h50uuAOrvMWjeYbElz5hte4T4KSKmyJQUQm5We7M/?imgmax=800" style="background-image: none; display: inline;" title="join reminder" width="244" /></a></span><br />
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<span style="font-family: "verdana" , sans-serif;">This is a cool feature on the phone. One thing that bugs me is when I get invites from federated contacts and I don’t get a join button in the reminder or in the Skype client. I have to open the meeting and click the URL to join. This is a real improvement when you’re joining a meeting by phone. Of course, you might still have to open the meeting to join in the Skype client, and if you have your VVX phone configured as your primary audio device, it will join the phone in anyway.</span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;">Device Lock changes</span></h3>
<span style="font-family: "verdana" , sans-serif;">There is a lot happening with this one change. Most notably, the new lock screen displays the users sign in name, registered number and the profile photo along with a new enter lock code field. Polycom removed the padlock unlock icon, users enter their lock code directly on the lock screen.</span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh9l0wy9UmSzK9Xx579MIqDutstKIWdFx8upIv4C1FRv9UASUCX4Ltc6j-kePnvB3d0ftIhYRMxuDiUG7D1or_ybYlmAG75Z32VcPyNG3Ndp7Pr79uXJJ3C37HNbiS5mWc6qyjMJrDRFWq5/s1600-h/lock2%255B2%255D"><img alt="lock2" border="0" height="187" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjdnUj8uh-BEpZ39NVw60b582CkD28mi5N573olPvr8MEvO63tO9Lpt8LoljWjsPjjqCnFTRQOKcTfWKd6Q2cLDgiRXrd4ZnYCgcOpcBauGp0h6o-tax6l3IUnCYRMCFrC0fXJQrqDkX5To/?imgmax=800" style="background-image: none; display: inline;" title="lock2" width="244" /></a></span><br />
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<span style="font-family: "verdana" , sans-serif;">Additionally, in BToE mode, the phone no longer locks or unlocks automatically when the status of connected and paired computer changes between active and inactive. The phone only locks or unlocks when the computer locks or unlocks.</span><br />
<span style="font-family: "verdana" , sans-serif;">Note: it will only display your profile photo if it is in Exchange or a public website, not AD photos.</span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;">Busy Options for incoming calls</span></h3>
<span style="font-family: "verdana" , sans-serif;">This is, I guess, similar to the <a href="http://lynciverse.blogspot.co.uk/2016/06/busy-on-busy-for-skype-for-business.html" target="_blank">Busy on Busy</a> features which were introduced in the July 2016 Cumulative update. Polycom phones support Busy Options to help you manage incoming calls when you are already on another call. With this feature, you can forward an incoming call to voicemail or reject the call with a ‘busy’ notification. I tried this out and was able to reject the call, but I didn’t get a busy tone. It rejected the call and the caller just got ringing. Not sure if I have to configure anything else.</span><br />
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<h2>
<span style="font-family: "verdana" , sans-serif;">Feature that snuck in</span></h2>
<span style="font-family: "verdana" , sans-serif;">As I said, I haven’t had my phone for very long. Prior to version 5.6.0 I had version 5.5.2 and I must admit, I never thought to try it. The feature I want to tell you about was added quietly in version 5.4.1 back in September 2015. </span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;">Smart Search or T9 text search</span></h3>
<span style="font-family: "verdana" , sans-serif;">Smart Search allows you to search using predictive “T9” style input. If you go into your contacts and hit search, you can search for a user by spelling their name using the keypad. For instance, if you want to search for Luke Skywalker, you dial 5-8-5-3 and the phone will start to search. Because the keys 5-8-5-3 contain the letters for Luke, the phone will find a match and display it in the search results along with 5853 (in case you actually want to dial that). </span><br />
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<span style="font-family: "verdana" , sans-serif;"><a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgII-Xz6k82s6C7ff0Iv9LYw_OxEQwtsl8ktwLlT0AoJ3_MHNvbBxJVhs-_49IhoJ5grOAmMuTNgd8LHP6TbDmxjajD2Q_Hmez9EYspsDqcEcB2mRAZzwq3cQaPfU3dr1XQg14NQBudUB3d/s1600-h/T9+search%255B2%255D"><img alt="T9 search" border="0" height="176" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEi-jttK3oWOmXXBT_DALVj3KDVgqJSQuBAgyZ_6ruRMJVCKTzMMnjrRwXY9dmAYcZRa4Zzs7bCvdJaKHuv6IBePw4D6jjlfhvMLhde2om-b1-4U6eOPznCPNP7yo1l8h_lp04ToESTmVHXr/?imgmax=800" style="background-image: none; display: inline;" title="T9 search" width="244" /></a></span><br />
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<span style="font-family: "verdana" , sans-serif;">Tap the contact and then tap dial to place the call.</span><br />
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<span style="font-family: "verdana" , sans-serif;">Maybe I’m the only one that’s excited about this new (old) feature. Maybe, very few of you even knew it was there. This is a feature I have been waiting for, <strong>forever</strong>. All the others have it in one form or another. It was one of the best features in the old Lync Phone Edition phones. When I first tried the VVX, four years ago, and it didn’t have it, I was really disappointed. I’ve been asking for this forever and kept getting told that it was a roadmap thing. It’s about time that the Polycom VVX has it (since 2015).</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Hopefully at least one of you will be as excited as I am to discover this.</span><br />
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<div style="text-align: center;">
<span style="font-family: "verdana" , sans-serif;">________________________________________________________________</span></div>
<h4>
<span style="font-family: "verdana" , sans-serif;">More information </span></h4>
<span style="font-family: "verdana" , sans-serif;">If you want to know more about this or any other Polycom devices and services visit <a href="http://polycom.com/">Polycom.com</a>. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">For detailed information on the Polycom VVX Business Media Phones <a href="http://www.polycom.co.uk/products-services/voice/desktop-solutions/realpresence-desktop-vvx-business-media-phones.html" target="_blank">Click Here</a>. For resources and downloads, <a href="http://support.polycom.com/content/support/North_America/USA/en/support/voice/polycom_uc/polycom_uc_software_release.html" target="_blank">Click Here</a>.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">Thanks for reading.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">If this or any other post has been useful to you please take a moment to share. Comments are welcome.</span></div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-60459701585814509452017-06-15T18:30:00.000+01:002017-06-15T18:30:10.430+01:00UC Enabled Interactive Panels – Single platform or any platform?<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Hello Readers. As
always, I hope this finds you well.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I’ve done my fair share of product reviews, and I have
several more coming. It seems I’ve made
an impression, hopefully a good one, with vendors.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">This review is on a really cool product which raises an
interesting question. </span></div>
<blockquote class="tr_bq">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;">When you choose your next UC enabled
interactive panel for your meeting rooms, should you choose one that only works
with a single platform or back end or one that works with any platform?</span></blockquote>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;">That is to say, do you buy a panel that can only log in
to one vendor UC solution and only work with vendor proprietary peripherals and
applications and only work in a way that the vendor wants you to work?</span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I’ve tried out headsets, webcams and conference
speakerphones from several vendors.
Every device I have is qualified or certified to work with Lync or Skype
for Business. Given what I do, that
makes sense. While all of these vendors
have taken the time and effort to make sure they work well with Skype for
Business, that doesn’t mean that they ONLY work with Skype for Business. A USB headset, for instance, will connect to
virtually any device with a USB connection and work as a headset, supporting a
multitude of platforms. I use some of my
headsets for everything from listening to music or watching a movie, to phone
calls on my mobile (cell) phone or PC, using any number of apps, including
Skype for Business, Skype for Consumer, Facebook Messenger, Google Talk and
WhatsApp. And they work fine in every
case. And because they are just USB
headsets, they will work on pretty much any PBX and with some IP phones that
support open USB.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The same can be said with webcams. They are just USB devices and work with any
USB PC and some phones to add webcam support.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The point is that all of these devices are multi-platform
and sometimes multi-use. The vendors
sometimes work with platform vendors to optimize the experience and get
certified for at least one, but more than likely multiple platforms from
vendors such as Microsoft, Avaya and Cisco.
The device doesn’t care what it is used for, it just wants to do what it
was designed to do.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Software
vs Hardware</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">In this day and age, the clients/endpoint to access the platforms
themselves are increasingly software based, not hardware based. Although you can buy IP phones from all the
vendors or 3<sup>rd</sup> parties to support all the platforms, most also have
a soft phone/client. For some, such as
Skype for Business, the primary client is an application.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">There are many advantages of delivering something as an
application vs a hardware device. The
single biggest is that an application can continue to evolve beyond the
hardware it was originally installed on.
For instance, if you started with an application running on Windows XP,
on a PC with a Pentium processor and 200Mb RAM, you can continue to run that
application on your i7 Windows 10 PC with 32GB of RAM, as long as the vendor
evolves the application. In that
example, you can see just how much hardware can change over time, even a short
amount of time. The features of a hardware
device can only be evolved to the point where the hardware limits are
reached. Then if you want to continue to
use it, you’ll likely have to buy more hardware.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">This is the same if you switch platforms. If you start with an Avaya PBX and use Avaya
digital phones and then (wisely) switch to Skype for Business, you’ll need new
“endpoints” to use Skype for Business. An
endpoint is a device used to access the platform. In the case of Skype for Business, the client
running on your PC, Mac or smart phone <i>is</i>
your endpoint, or one possible endpoint.
The common thread here is that the client itself is software.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Endpoints
are Subjective</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">This is a subject in itself, so I won’t get too far into
it here. The endpoint a user chooses is
personal to the user and to the use case.
Some users prefer desk phones as much as some prefer headsets. With headsets, some users <i>need</i> wireless and portable headsets and
others are ok with wired. Some
environments mandate noise cancelling and others are quiet enough that it isn’t
necessary. The important thing here is
that the endpoint enabled the user to talk and listen on calls.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Endpoints for meeting rooms are also subjective and
depend greatly on the use case. I’ve
used this slide before, but it perfectly illustrates the types of meeting
spaces and therefore use cases.<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
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<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
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<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;">Each type of meeting space mandates different types of
endpoints. However, if you look, all but
“on the go” have a large screen. Of
those remaining, all but “my stage” has someone standing at the screen.</span></div>
<div class="MsoNormal">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></b></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What
is the large screen for?</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;">This is a good question and the answer is where I get to
the point.</span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;"> </span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;">The screen is most commonly
used for presenting.</span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;"> </span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;">Everyone has been
into a meeting room with a large screen on a wall.</span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;"> </span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;">When you need to show a presentation from
your laptop, you’re given a cable to plug in to connect you to the screen.</span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;"> </span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;">As you present the slide deck, the attendees
can look at the screen as a visual representation of what you’re saying as you
talk.</span><span style="font-family: "verdana" , sans-serif; font-size: 10pt;"> </span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">This can work equally well if you want to bring in remote
attendees. Of course, this means that
you would have scheduled or started an ad-hoc meeting on your platform (Skype
for Business) and you and the remote attendees all “dial” into the meeting. From the meeting, you can present the same
content to in-room and remote attendees.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">If you want to stand by the screen and address the room
as well as present, you only need the ability to advance through the slide
deck. <o:p></o:p></span></div>
<div class="MsoNormal">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></b></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Let’s
get interactive.</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">When you move beyond presenting a pre-prepared deck,
things start to get interesting. I’ve
been in rooms where there is a screen for the presentation and a whiteboard
for, Er… whiteboarding. This is fine for
the in-room audience, but not for remote attendees. In Skype for Business, you can <i>present</i> a whiteboard from within the
app. This is ok if you’re at your laptop
but not when you’re standing by the screen.
I say it is ok, but have you tried to draw a diagram with a mouse or
touchpad? Even if you have a touch
screen and a pen to draw on the screen, you’re still sitting at your laptop,
while the audience is staring at the screen.
<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What
about collaboration?</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Collaboration isn’t a new concept and nor is
collaboration in a meeting space. The
only thing that’s changed is the way people collaborate. Meeting room collaboration is where multiple
users stand in a meeting room and work on the same thing. Everyone in the meeting has a voice and
something to contribute. I’ve seen this
in different forms, from post-it notes stuck on the wall, to flip charts or
whiteboards and even an entire wall coated in special paint to turn it into a
huge dry erase whiteboard. Again, this
is fine for people in the room, not for those that aren’t.<o:p></o:p></span></div>
<div class="MsoNormal">
<br /></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Meeting
room collaboration technology</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What if you need a solution that does all of this? You won’t be surprised to hear that there are
solutions for this. As with phones, some
vendors have put together some solutions that are designed to work with their
platforms. <o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">If you look at platform specific solutions, Microsoft has
the Surface Hub for Skype for Business, Cisco has the Spark Board for Spark and
Google has the Jamboard for their G-Suite.
In addition to the Surface Hub, there is a 3<sup>rd</sup> party device
for Skype for Business from Smart based on the Skype Room System technology. This table shows the devices side by side for
what they are, what they do and how much they cost.<o:p></o:p></span></div>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<table border="0" cellpadding="0" cellspacing="0" class="MsoNormalTable" style="border-collapse: collapse; mso-padding-left-alt: 5.4pt; mso-padding-right-alt: 5.4pt; mso-yfti-tbllook: 1184;">
<tbody>
<tr style="height: 15.0pt; mso-yfti-firstrow: yes; mso-yfti-irow: 0;">
<td style="background: #5B9BD5; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Vendor<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Microsoft<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Cisco<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Google<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Smart<o:p></o:p></span></span></b></div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 1;">
<td style="background: #5B9BD5; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Product<o:p></o:p></span></span></b></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<div style="text-align: center;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Surface Hub<o:p></o:p></span></span></div>
</div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<div style="text-align: center;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Spark Board<o:p></o:p></span></span></div>
</div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<div style="text-align: center;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Jamboard<o:p></o:p></span></span></div>
</div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<div style="text-align: center;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Smart Room System
for Skype for Business<o:p></o:p></span></span></div>
</div>
</td>
</tr>
<tr style="height: 15.0pt; mso-yfti-irow: 2;">
<td style="background: #5B9BD5; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Sizes<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">55" and
84"<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">55" and
70"<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 15.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">55"<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border: none; height: 15.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm;">
<span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">55", 64"
and 84"<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 45.0pt; mso-yfti-irow: 3;">
<td style="background: #5B9BD5; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Price<o:p></o:p></span></span></b></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">$8999 & $21999<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Skype for Business license<o:p></o:p></span></span></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">$4990 & $9990 <br />
$199/month service contract<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Separate Spark License<o:p></o:p></span></span></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">$4999<br />
$50 per month service contract<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Separate G-Suite license<o:p></o:p></span></span></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border: none; height: 45.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">$17999 to $29999<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Separate Skype for Business license<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 75.0pt; mso-yfti-irow: 4;">
<td style="background: #5B9BD5; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 75.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Display<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 75.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">1080p for 55" and 4K for
84"<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">100-point touch<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Input via stylus, finger or companion
app on PC or mobile<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 75.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">4K<br />
Two-point touch<br />
Input via stylus, finger or Spark app on mobile or PC<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 75.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">4K<br />
16-point touch<br />
input via stylus, eraser, finger or companion app on mobile device<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-bottom: solid white 1.0pt; border: none; height: 75.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">4K for whiteboarding<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Two-point touch<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">16-point touch supported when
connected to a PC or laptop<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Input via stylus, eraser, finger or
companion app on mobile device<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 45.0pt; mso-yfti-irow: 5;">
<td style="background: #5B9BD5; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">A/V<o:p></o:p></span></span></b></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">2 x integrated 1080p30 cameras with 100°
Field of View<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Four-element microphone array<o:p></o:p></span></span></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Integrated 4Kp60 camera with 86°
Field of View<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Integrated 12-mic array with beam
forming technology<o:p></o:p></span></span></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border-left: none; border-right: solid white 1.0pt; border-top: none; height: 45.0pt; mso-border-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Integrated 1080p60 camera with 82° Field
of View<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Integrated Mic and speakers<o:p></o:p></span></span></div>
</td>
<td style="background: #DDEBF7; border-bottom: solid white 1.0pt; border: none; height: 45.0pt; mso-border-bottom-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Integrated 1080p60 camera with 109° Field
of View<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Integrated Mic and speakers<o:p></o:p></span></span></div>
</td>
</tr>
<tr style="height: 75.0pt; mso-yfti-irow: 6; mso-yfti-lastrow: yes;">
<td style="background: #5B9BD5; border-right: solid white 1.0pt; border: none; height: 75.0pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div align="center" class="MsoNormal" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; text-align: center;">
<b><span style="color: white; font-family: "calibri" , sans-serif; mso-fareast-font-family: "Times New Roman"; mso-fareast-language: EN-GB;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Video Service<o:p></o:p></span></span></b></div>
</td>
<td style="background: #BDD7EE; border-right: solid white 1.0pt; border: none; height: 75.0pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpFirst" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Optimized for Skype for Business<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Can run on other VC services via apps
running on the in-built PC<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Up to 25 participants per call with 5
active speakers on screen<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-right: solid white 1.0pt; border: none; height: 75.0pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Cisco Spark<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Up to 25 participants per call with
up to 4 most recently active speakers showing on screen<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Participants can also join with any
SIP based video platform with limited functionality<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border-right: solid white 1.0pt; border: none; height: 75.0pt; mso-border-left-alt: solid white .5pt; mso-border-left-alt: solid white .5pt; mso-border-right-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Google Hangouts<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Up to 30 participants with one active
speaker displayed at a time<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Pair Jamboard with Chromebox for
Meetings to display more participants at once<o:p></o:p></span></span></div>
</td>
<td style="background: #BDD7EE; border: none; height: 75.0pt; mso-border-left-alt: solid white .5pt; mso-border-top-alt: solid white .5pt; padding: .75pt 5.4pt .75pt 5.4pt;"><div class="MsoListParagraphCxSpMiddle" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--><span style="font-family: "calibri" , sans-serif;">Skype for Business<o:p></o:p></span></span></div>
<div class="MsoListParagraphCxSpLast" style="line-height: normal; margin-bottom: .0001pt; margin-bottom: 0cm; margin-left: 9.1pt; margin-right: 0cm; margin-top: 0cm; mso-add-space: auto; mso-list: l0 level1 lfo1; text-indent: -10.9pt;">
<!--[if !supportLists]--><span style="font-family: Verdana, sans-serif; font-size: x-small;"><span style="font-family: "symbol";">·<span style="font-stretch: normal; line-height: normal;"> </span></span><!--[endif]--></span><span style="font-family: "calibri" , sans-serif;"><span style="font-family: Verdana, sans-serif; font-size: x-small;">Up to 25 participants per call with 5
active speakers on scr</span><span style="font-family: calibri, sans-serif; font-size: x-small;">een</span><span style="font-family: calibri, sans-serif;"><o:p></o:p></span></span></div>
</td>
</tr>
</tbody></table>
<div class="MsoNormal">
<br /></div>
<h2>
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Another
way</span></b></h2>
<div class="MsoNormal">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I’ll take you back to that initial question I asked.</span></div>
<blockquote class="tr_bq">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;">When you choose your next UC enabled
interactive panel for your meeting rooms, should you choose one that only works
with a single platform or back end or one that works with any platform?</span></blockquote>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The answer is, more than
likely, it depends. It depends on the
experience, of course, and a few other things.
But, when it comes right down to it, the answer is yes, if possible.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The
Solution</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I recently got my hands on a
65-inch touch screen on a motorised stand.
I had it in my living room for about a month to put it through its
paces. From the first time I saw the
device, I had this notion of multi-use in mind.
<o:p></o:p></span></div>
<h2 style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; line-height: 115%;"><span style="font-size: small;"><br /></span></span><b><span style="font-family: "verdana" , sans-serif; line-height: 115%;"><span style="font-size: small;">The
Review – Avocor “F Series” F-6510</span></span></b></h2>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfoUfC6KmiX17BD8uIGhkZsetUf6WNsNcIfbuhkDVuo-3XS8ajf-7pldMuPH3RO-fKxslcgCguHdbqIj-WdU4rVjM_IzcZmhHb72Zt6-aHq5yWIXasTiF-rsUh5VvJhKIOc_iYc6Z5QUkH/s1600/image-product-avocor-vtf-front.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="374" data-original-width="529" height="282" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgfoUfC6KmiX17BD8uIGhkZsetUf6WNsNcIfbuhkDVuo-3XS8ajf-7pldMuPH3RO-fKxslcgCguHdbqIj-WdU4rVjM_IzcZmhHb72Zt6-aHq5yWIXasTiF-rsUh5VvJhKIOc_iYc6Z5QUkH/s400/image-product-avocor-vtf-front.jpg" width="400" /></a></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><!--[if gte vml 1]><v:shape id="Picture_x0020_4" o:spid="_x0000_i1033"
type="#_x0000_t75" style='width:451.5pt;height:318.75pt;visibility:visible;
mso-wrap-style:square'>
<v:imagedata src="file:///C:/Users/RANDY~1.CHA/AppData/Local/Temp/msohtmlclip1/01/clip_image003.jpg"
o:title=""/>
</v:shape><![endif]--><!--[if !vml]--><!--[endif]--></span></b><b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><o:p></o:p></span></b></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<br /></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What
is it?</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The Avocor F-6510 is a 65-inch
touch screen display that you can use for meeting rooms and spaces where you
need to share and collaborate. The
enclosure adds easy access to all of the ports you could ever want…<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Front<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitMm0cfw4v3EdUXHmWs9pY7enthjToWZXNCEG9Sqi3ZeiDRIG0P2HvmWD2L7Xe98nTrzIg3GujqOUOQWkBf7fjh58oVfnorNJ3Cm_Iy-oL-CfIgErD8ij4IUmAirTUiVRuS8SH_PLhEF9O/s1600/ports.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="546" data-original-width="1600" height="136" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEitMm0cfw4v3EdUXHmWs9pY7enthjToWZXNCEG9Sqi3ZeiDRIG0P2HvmWD2L7Xe98nTrzIg3GujqOUOQWkBf7fjh58oVfnorNJ3Cm_Iy-oL-CfIgErD8ij4IUmAirTUiVRuS8SH_PLhEF9O/s400/ports.jpg" width="400" /></a></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<br /></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Side<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgLHW3kjq6FcKE-lbxo5Db1aF7wJ2MNd1a3v2Csp0bDV7Haq4H1cs2asMNW32WdGLTUijG7H8jdJVwErxr6f9uYwsYIAEpuyjONJcNNagI3B8bdjaN3W2S0CitB3-se_DZTB8Ak6QDAXRrE/s1600/FullSizeRender_5.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="281" data-original-width="1600" height="70" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgLHW3kjq6FcKE-lbxo5Db1aF7wJ2MNd1a3v2Csp0bDV7Haq4H1cs2asMNW32WdGLTUijG7H8jdJVwErxr6f9uYwsYIAEpuyjONJcNNagI3B8bdjaN3W2S0CitB3-se_DZTB8Ak6QDAXRrE/s400/FullSizeRender_5.jpg" width="400" /></a></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<br /></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">…as well as quick access to
switching inputs and devices. <o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkg51aN9sUOC34mnjlORkInoNddKaAy5_ddu60tEzexVim5JnJ_JCaJsS4MLFXD4wzZpg5cxLHMDT_y4raIoiTl1Vi-VP6vsYSjw2Agp8OwQ8zS_a44cBZsJJFEhekzQt6_q0e6JVCF_n-/s1600/buttons.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="369" data-original-width="1600" height="91" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhkg51aN9sUOC34mnjlORkInoNddKaAy5_ddu60tEzexVim5JnJ_JCaJsS4MLFXD4wzZpg5cxLHMDT_y4raIoiTl1Vi-VP6vsYSjw2Agp8OwQ8zS_a44cBZsJJFEhekzQt6_q0e6JVCF_n-/s400/buttons.jpg" width="400" /></a></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<br /></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Additionally, there is a
basic internal PC (actually soldered to the main board) which turns this device
into a touch screen PC. Think of it is a
really large Microsoft Surface device. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The internal PC is really
there as a courtesy. It will run basic
apps as well as the Avocor Note whiteboard app fine. If you want to do anything more than that,
I’d recommend installing an optional Open Pluggable Specification (OPS) PC. These come in various specifications, but the
point is that they enable greater audio visual and whiteboard touch performance
and the ability to run 3<sup>rd</sup> party applications such as Skype for
Business.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The OPS PC installs in a
slot on the side and it gives you even more ports.<o:p></o:p></span></div>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjAgPvmfHranpGWQv66zI2WynsEgjoRE5wbHLKBjvzq-U4gOXaDlF-1-doo51pkdbqK4Du13CIvxVt1JLGVvpMVLPS8KgyKJaioIia8idhiHUbHDSZrGG_wwgICgzsbaYPHIOPrgI-h5h9E/s1600/FullSizeRender_24.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="491" data-original-width="1600" height="122" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjAgPvmfHranpGWQv66zI2WynsEgjoRE5wbHLKBjvzq-U4gOXaDlF-1-doo51pkdbqK4Du13CIvxVt1JLGVvpMVLPS8KgyKJaioIia8idhiHUbHDSZrGG_wwgICgzsbaYPHIOPrgI-h5h9E/s400/FullSizeRender_24.jpg" width="400" /></a></div>
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<br /></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Why
do you need one?</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">If you have a business and
occupy a building, you’re sure to have at least one meeting room. You need a device like this for a multitude
of reasons from presenting to video conferencing. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">You could go out any buy a
cheap screen from an electronics store and maybe a PC to leave in the room, but
it won’t be touch screen. You could buy
a touch screen monitor and a PC, but you have to think about how it is set up
and where to run cables.<o:p></o:p></span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The Avocor solution is all
in one. Hang it on a wall or put it on a
motorised stand so the height is adjustable and it can be moved from room to
room. Use it to project your screen
either wired or wirelessly, as you would a traditional in-room screen/tv or
connect it to your AV solution and use it for video conferencing. Having the built in PC’s means that you can
run your favourite Unified Communications application just as you would use it
on your laptop. The addition of
whiteboarding software and touch capability makes it perfect for collaborating.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Now
you have it</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Both the internal and OPS
PC’s run full Windows 10 Professional which means that they can join to your
domain and be managed like any other Windows device on your network. </span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEijP2FwsymWjawv1m7w_JYllmGkAVhQvdVHnUOg6dOv72sgxcnlllH7I5jrAYwWXwXNnjV4ChRA5az7A36YoebasrZvro71qTUnlmA3_pWAVoJkHURdH2OigIFnJ2pqnTMKhp1q6MdwBBjC/s1600/FullSizeRender_13.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="974" data-original-width="1600" height="242" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEijP2FwsymWjawv1m7w_JYllmGkAVhQvdVHnUOg6dOv72sgxcnlllH7I5jrAYwWXwXNnjV4ChRA5az7A36YoebasrZvro71qTUnlmA3_pWAVoJkHURdH2OigIFnJ2pqnTMKhp1q6MdwBBjC/s400/FullSizeRender_13.jpg" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Because it runs full Windows 10, it can run
any application and not just those from the Windows Store.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">As for networking, both PCs
can connect to the network using an ethernet cable or using built in wireless
LAN. I’d recommend a wired connection if
it’s available unless your wireless is top notch and you can guaranty a steady
connection. Both PCs support Miracast,
so you can use them to wirelessly project from a device in the room. No special apps or dongles needed. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Both PCs also have Avocor
Note pre-loaded. Avocor Note is a whiteboarding
application that takes advantage of the touch technology and the features of
Windows 10 to give you a superb writing and drawing experience.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The touch technology in the
Avocor F series is called InGlass™ from FlatFrog. InGlass™ is different to traditional P-CAP or
Infrared (IR) based touch. P-CAP uses a
wire mesh which is sandwiched in between the layers of the cover glass and the
LCD module. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">P-CAP was introduced with
the first iPhone and is sometimes referred to as capacitive touch. The wire mesh becomes a conductivity sensor grid
which detects the touch action and location of the users’ finger. P-CAP is apparently meant for smaller screens
such as on smart phones and tablets.
This is because it is easier to hide a small mesh. A larger screen means a larger grid. I have seen some large displays that use
P-CAP and I must admit, I did see the wire mesh. The last thing you want to see in your large
format 4K room display is a wire mesh.
P-CAP handles multi-touch relatively well since all you need is to track
the conductivity points on the mesh, but the problem is the scale. Another problem of using a conductive touch
is that you need to touch it using a conductive material. The finger is conductive, so that works fine. Ever try to use your smart phone on a cold
day with gloves on? I know you can get
special “E-tip” gloves, but what about use in the medical profession? Those sterile surgical gloves are certainly
not conductive.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">IR Touch, by contrast uses
infrared light which is projected in from the top and one side of the screen to
form, you guessed it, a grid. On the
opposite side and the bottom are the detectors.
All of this is placed in the bezel of the screen and on top of the LCD
panel. When a user touches the screen,
it breaks the beam at a point on the grid and then figures out where they’re
touching it. The biggest problem with IR
touch is that it’s design limits the number of simultaneous touch points. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">InGlass™ from FlatFrog is
different to both. An emitter injects
light waves into the glass of the display.
A sensor picks up the tough points as disturbances (in the Force) and an
algorithm figures out where it was touched.
Because the light waves are essentially flowing freely through the core
of the glass, it can detect many more touch points than traditional
technologies. InGlass™ from FlatFrog can
detect as many as 80 simultaneous touch points.
This number of touch points can be used to enable things such as palm
detection and rejection, multi-touch gestures such as scroll, pinch and pull to
zoom or resize, multi finger erasers and the ability to move objects. Additionally, InGlass™ from FlatFrog has more
than 1000 pressure sensors which detect the pressure of the stylus in addition
to the point. The pressure sensors help
with determining the type of device that is being used to touch the
screen. For instance, it can tell the
difference between a passive pen, a naked finger, a glove or a palm. In addition, the pressure sensors enable
variable line thickness when writing or drawing using a passive pen. If you want a thin line, press lightly, thick
line, press harder. By contrast, the
Surface line of tablets and the iPad Pro use an active pen which places the pressure
sensor in the pen instead of the screen.
The result, a really expensive pen/pencil that only works on the device,
runs on batteries and could easily be lost.
<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What you end up with is a
superb writing and drawing experience. I
tried all sorts of things while I had it.
I wrote in web pages, documents, including presentations, I wrote and
drew in OneNote and, of course, I used the Avocor Note application for
everything from writing to drawing diagrams using simple shapes and even used
it for some fairly detailed drawings. <o:p></o:p></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHLG0Xbr76QEGAXg7GlFsHIF-tW0m5LslhlLINiYw3zBG8bfpzWw2BNPri8t6iJMqnKTlEtqBfIO1H2cclbqIa91fvmcJ6KtwVr17vE-FytTe_JZuh_tqGwWfBa1j_Kv4M4wszzwGV5eEY/s1600/FullSizeRender_14.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="990" data-original-width="1600" height="247" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjHLG0Xbr76QEGAXg7GlFsHIF-tW0m5LslhlLINiYw3zBG8bfpzWw2BNPri8t6iJMqnKTlEtqBfIO1H2cclbqIa91fvmcJ6KtwVr17vE-FytTe_JZuh_tqGwWfBa1j_Kv4M4wszzwGV5eEY/s400/FullSizeRender_14.jpg" width="400" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgxNybSdUwuHLDpo7u9RP9jC1aZjqwhn1wos_NrP0if24SPuIqtgs0pci90ctNr4G61sSYL2sHG1PmMhuHWsJzckUIMiqpTgA6PEE7I8ueIisoKOE50Lcj0MEZtFFVoMJMKL1OEoig8q9UN/s1600/FullSizeRender_15.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="943" data-original-width="1600" height="235" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgxNybSdUwuHLDpo7u9RP9jC1aZjqwhn1wos_NrP0if24SPuIqtgs0pci90ctNr4G61sSYL2sHG1PmMhuHWsJzckUIMiqpTgA6PEE7I8ueIisoKOE50Lcj0MEZtFFVoMJMKL1OEoig8q9UN/s400/FullSizeRender_15.jpg" width="400" /></a></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZ3YziakPW41C0dxX5QKyTQHeuKYIlBRg8cmLyTNExWzmt9L_ZFkz3E5T3xE4KTDh8yjncJQM0AIk-FBEI0TEjsu7R2A39sYzUhO2flfHQRZZL4I9XEWHrGoHMZndUz5cH1I5elvGjHPCK/s1600/FullSizeRender_16.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="959" data-original-width="1600" height="238" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhZ3YziakPW41C0dxX5QKyTQHeuKYIlBRg8cmLyTNExWzmt9L_ZFkz3E5T3xE4KTDh8yjncJQM0AIk-FBEI0TEjsu7R2A39sYzUhO2flfHQRZZL4I9XEWHrGoHMZndUz5cH1I5elvGjHPCK/s400/FullSizeRender_16.jpg" width="400" /></a></div>
<br /></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The Avocor screen uses this
InGlass touch which takes advantage of standard features in Windows 10 such as
profile detection for the pointing device and Inking support. <o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
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<div class="separator" style="clear: both; text-align: center;">
</div>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">For profile detection, it
can tell the difference between a passive pen and a finger and adjust the
output. In fact, it supports mouse,
finger and passive pen profiles and fist (back of the fingers) erase. The F Series I tested supports 10 points of
touch and 1 passive pen. Newer designs
from Avocor will support more. The P
Series supports 4 passive pens and 40 points of touch. The X Series will support 4 passive pens and
2 active pens as well as 40 points of touch.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The Inking support is all
over Windows 10. In the Edge Browser,
you can use the Inking capability to mark up a web page.<o:p></o:p></span></div>
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<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoONiSdrgij-uYZn1hxVYD1oqs6u9rkCKqJ4BKv-PHVtiPJEW8wUYHOBoGFGP25c-YQrLsMV_RQkxTuKms6Qe6Z5BSlsRdg6uNlN_NJBQeWzMY0KnBM_Bzxtr4lTbR6X_m72GcLWZAgbBZ/s1600/FullSizeRender_21.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="997" data-original-width="1600" height="248" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhoONiSdrgij-uYZn1hxVYD1oqs6u9rkCKqJ4BKv-PHVtiPJEW8wUYHOBoGFGP25c-YQrLsMV_RQkxTuKms6Qe6Z5BSlsRdg6uNlN_NJBQeWzMY0KnBM_Bzxtr4lTbR6X_m72GcLWZAgbBZ/s400/FullSizeRender_21.jpg" width="400" /></a></div>
<br /></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">You can also use it across
the Office Suite to mark-up documents as you present.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">The Avocor screen is capable
of 4K resolution at 60Hz depending on the PC you use. If you use the OPS PC, you should be able to
present at least HD, but probably UHD video with ease.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What you get is an excellent
screen for sharing content such as PowerPoint and video, either using the
internal or OPS PC or by presenting from another source, wired or wirelessly
using Miracast. And you get a truly
amazing touch screen experience that transforms your drawings.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">How
I used it</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<a href="https://www.blogger.com/blogger.g?blogID=2196166038175467435" imageanchor="1" style="clear: right; float: right; margin-bottom: 1em; margin-left: 1em;"></a><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I connected it wirelessly to
my home router. For video and audio
devices I connected my <a href="http://www.logitech.com/en-gb/product/conferencecam-group?crid1667&WT.mc_idEMEA_DR_Q1_FY17_SERP&WT.srch?WT.mc_id=EMEA_DR_Q4_FY14_SERP&WT.srch=&gclid=CjwKEAjw4IjKBRDr6p752cCUm3kSJAC-eqRtizIOWc_6RGHo2isi3x9IdXaHerQW-0qdoU6Yk3A05xoCPCfw_wcB" target="_blank">Logitech Group</a>.
This is a USB speakerphone and an HD camera with 260° of Pan, 130° of
Tilt and 10x lossless Zoom and a 90° Field of View. </span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh1wCAGaC_10xjEtZFcV40-7htWzi-QrjCnQ9f69A7SWfaa1eMhT_8a8Vld5sFiBIHTasAfaNb1vEiRhxhBrFSh4_tJGsCCS62Dl9Btgov0_lVi7rocxaDUwfWm_bVcBkCGAh8LHsnB_FC_/s1600/conferencecam-group.png" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="688" data-original-width="800" height="274" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEh1wCAGaC_10xjEtZFcV40-7htWzi-QrjCnQ9f69A7SWfaa1eMhT_8a8Vld5sFiBIHTasAfaNb1vEiRhxhBrFSh4_tJGsCCS62Dl9Btgov0_lVi7rocxaDUwfWm_bVcBkCGAh8LHsnB_FC_/s320/conferencecam-group.png" width="320" /></a></div>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I signed into a Skype for Business account
remotely over an internet connection. I
tried it with a user account as well as a room account.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjoAUjeyS6gO_xqW3Lk5IfosO6lfJV4UgwyTe8SS9Eu3vwALUEcu2jsIRnMrovZHdgYOIwKplGBeqvbq0RyDGAjhDnfutr5sJP9gvHz2qOeQrZMqz3ZjSAmePF13-6aQXpFL-5i1TCCkbHi/s1600/FullSizeRender_18.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="956" data-original-width="1600" height="238" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjoAUjeyS6gO_xqW3Lk5IfosO6lfJV4UgwyTe8SS9Eu3vwALUEcu2jsIRnMrovZHdgYOIwKplGBeqvbq0RyDGAjhDnfutr5sJP9gvHz2qOeQrZMqz3ZjSAmePF13-6aQXpFL-5i1TCCkbHi/s400/FullSizeRender_18.jpg" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I used it to attend
scheduled meetings and start ad-hoc meetings in Skype for Business with audio,
video and sharing. I shared my desktop,
a single app and a PowerPoint with embedded video as well as a separate UHD
video file and all worked flawlessly when using the OPS PC. The internal PC struggled with the UHD file,
but that was really to be expected. I
also presented the built-in whiteboard app in Skype for Business. I’ll stop there, this really needs an
overhaul. Especially when you compare it
to the Avocor Note application and other similar apps I’ve used. I also shared OneNote and used the built-in
whiteboard as well as the Avocor Note application. The advantage of using the built-in Skype for
Business Whiteboard app is its interactivity.
Meaning that you and other participants can draw on the same space at
the same time. By contrast, the external
whiteboarding apps are really only meant for one way presenting, although you
can “give control” to a participant and let them draw.<o:p></o:p></span></div>
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<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I only tested it with Skype
for Business, </span><span style="font-family: verdana, sans-serif; font-size: 10pt;">but I could have used it with the Cisco Spark App in just the
same way. </span><span style="font-family: verdana, sans-serif; font-size: 10pt;">Sadly, I can’t say the same
about Google’s Jamboard software, which only runs on Android and Chrome OS. However, one solution would be to dual boot one of the PCs to Chrome OS and install the Jamboard application from the Google Play store.</span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I tested it with Miracast to
present my Surface to the screen. This
worked well. I tested connecting a laptop
to the screen for displaying contact over HDMI and VGA (old school). And I also tested connecting my Surface using
HDMI and USB to present my screen and extend touch support from my Surface.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What
can it do?</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">You can use it along with
the built in PCs as a meeting room screen for wired and wireless presenting,
watching content from the hard drive, USB or the internet, access your
company’s UC platform of choice to start and attend meetings which include
audio, video and sharing. And you can
use it as an interactive whiteboard using the built-in app or with Windows
Inking support in the Edge Browser and in Microsoft Office. <o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Because the screen is so
large, you can easily “snap” applications to halves or quarters of the screen
to use them side by side.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Add your favourite audio and
video device and it becomes a room system that you can use with your favourite
UC or collaboration app.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What
else can it do?</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Add a TV tuner or use a
streaming service and you can watch that big sporting event in your meeting
room, after hours of course. Be sure to
get your boss’ permission of course.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">My kids loved it for family
Pictionary. </span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">And my daughter loved watching Youtube.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEis3WDPWCs0DDMJVc87qJK4M3GuuzQFU1jt74DVNN4fgRt8k2SCFRweq82ksZuja2qxEnHdLFdMebpS307ixrNNEPNEGLF163nLcIKgnUTnFoSQKkn26VGDBM9sGpXMpbavp_e87yBlk3D4/s1600/FullSizeRender_22.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1200" data-original-width="1280" height="375" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEis3WDPWCs0DDMJVc87qJK4M3GuuzQFU1jt74DVNN4fgRt8k2SCFRweq82ksZuja2qxEnHdLFdMebpS307ixrNNEPNEGLF163nLcIKgnUTnFoSQKkn26VGDBM9sGpXMpbavp_e87yBlk3D4/s400/FullSizeRender_22.jpg" width="400" /></a></div>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Is
it any good?</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Yes, definitely. The screen resolution is as good as a
high-end TV. The Touch experience is
superb. Smooth and lag free. The build quality is also very good. It is big, heavy and expensive looking. There are plenty of ports along the side for
wired connections and also quick access ports on the front so you don’t have to
go hunting around the back to plug anything in, or worse yet, risk someone
moving all of the cables. There are also
quick access buttons on the front to switch between sources and PCs as well as
the volume and a few other things.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">What
would I change?</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Really the only thing I
would change is the internal PC. I’d
spec it to a reasonable level so you didn’t necessarily need to buy the
optional OPS PC. That said, I would
probably want both so you could quickly switch between the two or have a spare
if one went wrong. Also, if the internal
PC goes wrong, it isn’t just a quick swap like it is with the OPS PC. The whole think would have to go back for
repair. Perhaps ditch the PC which is
built onto the main board and give it two OPS PC slots.</span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Verdict</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">As you can probably tell, I
really liked the Avocor screen. I can
definitely see this as a useful addition to meeting rooms and classrooms. If you also use UC and collaboration apps
such as Microsoft Skype for Business and Teams and Cisco Spark or Webex along with audio
and video devices, you also get a room system.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Best of all, you can use it
with more than one UC or collaboration tool. </span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Let's be clear. This isn't a Surface Hub, a Spark Board or a Jamboard. There will be features on each of these that will make them unique and compelling. What it is, is a multi-use, multi-platform meetings and collaboration solution that makes for a compelling alternative.</span><br />
</div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Conclusion</span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">That question again. </span></div>
<blockquote class="tr_bq" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10pt;">When you choose your next UC enabled
interactive panel for your meeting rooms, should you choose one that only works
with a single platform or back end or one that works with any platform?</span></blockquote>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I would definitely recommend
these as an alternative to the vendor proprietary solutions as a multi-use tool
for meeting spaces, auditoriums and classrooms.
<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">I’ve already seen some of
these in place and in use with Skype for Business. This particular customer had tried the Smart
solution and the Surface Hub but decided on the Avocor solution because it
represented the best value for money.
They said that they could use it for more than just Skype for Business (my
point) and at the price, they were able to get more than one for the price of
the others.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Couldn't have said it better myself.</span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<h2>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10pt; line-height: 15.3333px;">Don't just take my word for it. </span></h2>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10pt; line-height: 15.3333px;">Last week I noticed this posting and it shows that even Polycom is using InGlass™ on the new Pano product.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<br /></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10pt; line-height: 15.3333px;"><a href="http://www.flatfrog.com/news/flatfrogs-inglasstm-touch-technology-now-available-polycom-products">http://www.flatfrog.com/news/flatfrogs-inglasstm-touch-technology-now-available-polycom-products</a><o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"></span></div>
<div style="font-family: "Times New Roman"; font-size: medium;">
</div>
<br />
<div class="MsoNormal" style="-webkit-text-stroke-width: 0px; color: black; font-family: "Times New Roman"; font-size: medium; font-style: normal; font-variant-caps: normal; font-variant-ligatures: normal; font-weight: normal; letter-spacing: normal; margin: 0px 40.2pt 0px 0px; orphans: 2; text-align: start; text-decoration-color: initial; text-decoration-style: initial; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px;">
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10pt; line-height: 15.3333px;"><a href="http://www.polycom.com/partners/find-a-partner/application-partner.html">http://www.polycom.com/partners/find-a-partner/application-partner.html</a></span><span style="font-family: "verdana" , sans-serif; font-size: 10pt; line-height: 15.3333px;"><o:p></o:p></span><br />
<br /></div>
<div class="MsoNormal" style="margin-right: 40.2pt; text-align: center;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">__________________________________________________________________________ </span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<h2 style="margin-right: 40.2pt;">
<b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">More
Information </span></b></h2>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">Avocor create
interactive display solutions designed specifically to enhance
collaboration in meeting and learning environments. Watch their </span><a href="https://youtu.be/cjYggv2smig"><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">video</span></a><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"> to find out why
their flagship range, the F series is different by design. The F Series Avocor panels are available in
65, 75 and 84 inch sizes. </span><span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">For more information, please visit </span><a href="http://www.avocor.com/"><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">http://www.avocor.com</span></a><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">.<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">For my test, I used the Avocor
F-6510 display (MSRP £4,549), the Avocor Soundbar (MSRP £149), Motorised Height
Adjustable trolley (MSRP £781) and the OPS PC i3 (MSRP £685). I also used the Logitech Group (MSRP £999)<o:p></o:p></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">FlatFrog patented InGlass™ portfolio includes 42, 55,
65, 75, 84, 85, 86” multi-touch products. The technology supports touch, glove,
passive or active pen on Windows, Android and Linux. The superior clarity
combined with precision multitouch touch or pen is perfectly suitable for
Interactive TV, Video Wall, Digital Signage, Control Centers, Gaming,
Hospitality Displays, AIO PCs, Education and Corporate Collaboration. For more
information, please visit </span><a href="http://www.flatfrog.com/"><span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">http://www.flatfrog.com</span></a><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">.</span><span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><o:p></o:p></span><br />
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><span style="font-size: 13.3333px; text-align: center;">________________________________________________________________________</span></span><span style="font-family: verdana, sans-serif; font-size: 13.3333px; text-align: center;">__ </span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span>
<span lang="EN-US" style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><br /></span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 10pt;">Thanks for reading.</span></div>
<div class="MsoNormal" style="margin-right: 40.2pt;">
<span style="background: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;">
<br />
If this or any other post has been useful to you please take a moment to
share. Comments are welcome.<span class="apple-converted-space"> </span> <span class="apple-converted-space"> </span></span><b><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt; line-height: 115%;"><o:p></o:p></span></b></div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-35766247156251681322017-06-07T18:00:00.000+01:002017-06-07T18:00:09.498+01:00Microsoft Teams Update 31st May 2017<span style="font-family: Verdana, sans-serif;">Hello readers, hope you're well. A quick post today. I noticed another release note in Teams dated 31st May. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;">You can see what's new in Teams in the T-Bot chat in the Release Notes tab. </span><span style="background-color: white; color: #444444;">The below is directly from the release notes. I have added a few comments here and there in <span style="color: blue;">Blue so you know it's me speaking.</span></span></span><br />
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;"><span style="color: blue;"><br /></span></span></span>
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYf2FIbPJAMEbgsOROtQUQsXO8qiT_zyWvt377HMQtocuIVDutC9DOSVF9AHpJ3WyPxmlVFtt8CYHv6z9QExRb1LiOUJX-ugyid1Ac4xrD3kQfdyEt6jTKBijdoa3HzhOrlsoXDmdq4s8l/s1600/Octocorn.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="1600" data-original-width="1089" height="320" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjYf2FIbPJAMEbgsOROtQUQsXO8qiT_zyWvt377HMQtocuIVDutC9DOSVF9AHpJ3WyPxmlVFtt8CYHv6z9QExRb1LiOUJX-ugyid1Ac4xrD3kQfdyEt6jTKBijdoa3HzhOrlsoXDmdq4s8l/s320/Octocorn.JPG" width="217" /></a></div>
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white; color: #444444;"><span style="color: blue;"><b><br /></b></span></span></span>
<span style="font-family: Verdana, sans-serif;"><b>Invite people to Teams via chat:</b> When you're in a group chat that includes people who aren't on Teams yet, sending them a message will automatically notify them via email that they've got a message waiting for them in Teams. That email will also include an invitation to sign up for Teams and join the party.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="color: blue; font-family: Verdana, sans-serif;">This one is a great way to get more adoption for Teams in your organization. The only real comment I have is that it would be good to get a notification when you add someone to a chat and that they don't have Teams. Perhaps just a notice to say that the user hasn't used Teams before and that they will get the email inviting them to use Teams. This is just to manage your own expectations about the liklihood of a response. An email invite to use something they've never seen/used/heard of before could just go unnoticed. I would also say that if the message is important and you know they aren't in Teams yet, you can think of another way to communicate with them in this instance.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;"><b>Manage app behavior on startup</b>: In the next few days, if you head over to your app Settings (just click your profile picture) and select Application, you'll find that you have three new settings around launching and closing Microsoft Teams. Now, you can turn on the following behaviors:</span><br />
<br />
<ul>
<li><span style="font-family: Verdana, sans-serif;">Make Microsoft Teams launch automatically when you start your machine.</span></li>
<li><span style="font-family: Verdana, sans-serif;">Opt to launch Teams automatically, but have it run quietly in the background.</span></li>
<li><span style="font-family: Verdana, sans-serif;">Enable Teams to keep running even when you close your window.</span></li>
</ul>
<br />
<span style="font-family: Verdana, sans-serif;"><span style="background-color: white;"><span style="color: blue;"></span></span></span><br />
<span style="font-family: Verdana, sans-serif;">Unless you specify otherwise, Teams will start up in the foreground of your machine by default.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="color: blue; font-family: Verdana, sans-serif;">This one is definitely live now in my client. My app has started automatically at start-up since I installed it. But now I have the option not to start it up within the app.</span><br />
<div class="separator" style="clear: both; text-align: center;">
<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJ_pMUG9hwT0J7pq9en8gEEoGdw7Hfut1dG3q8Mid_laqg189vxSa_3ARZKMR7IOjoqR4hZUgJwfb2CZJLqCok1LhddC46WZ3T_cBGBO05dPVDjmBdf6mqgK4gJT5WHSaSt-Ifz2BsyixS/s1600/startup.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="555" data-original-width="575" height="385" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgJ_pMUG9hwT0J7pq9en8gEEoGdw7Hfut1dG3q8Mid_laqg189vxSa_3ARZKMR7IOjoqR4hZUgJwfb2CZJLqCok1LhddC46WZ3T_cBGBO05dPVDjmBdf6mqgK4gJT5WHSaSt-Ifz2BsyixS/s400/startup.JPG" width="400" /></a></div>
<span style="color: blue; font-family: Verdana, sans-serif;"><br /></span>
<span style="color: blue; font-family: Verdana, sans-serif;">Auto start is pretty straightforward and self explanetory. </span><br />
<span style="color: blue; font-family: Verdana, sans-serif;"><br /></span>
<span style="color: blue; font-family: Verdana, sans-serif;">Open in the background just means that Teams doesn't go into focus when it opens. If you have a busy Teams team, I would say that you would want focus at startup so you can see the activity straight away. By contrast, if Teams isn't something you're in all the time, you might want to tick this. </span><br />
<span style="color: blue; font-family: Verdana, sans-serif;"><br /></span>
<span style="color: blue; font-family: Verdana, sans-serif;">The third option simply changes the behavior of the close "X" button. Rather than exiting the application it simply minimises to the system tray. To open the app again, just click on the system tray icon. Right click also gives you a few options including open.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEggsLdPLHzC45pjZE2zCXQ_2YS_5RjGe9pV21uujOGDTCCZmjE03czFGnqXmKjy_pVT4IwAK_oFvVhCJlWA97ctZ67ft0XmnqVDe4bQ8RSvsqA8P4tRSDtMcxWaavhan5rFD5mCLnTQ2TAw/s1600/system+tray.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="133" data-original-width="115" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEggsLdPLHzC45pjZE2zCXQ_2YS_5RjGe9pV21uujOGDTCCZmjE03czFGnqXmKjy_pVT4IwAK_oFvVhCJlWA97ctZ67ft0XmnqVDe4bQ8RSvsqA8P4tRSDtMcxWaavhan5rFD5mCLnTQ2TAw/s1600/system+tray.JPG" /></a></div>
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<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif;">That's it for now.</span></span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif;"><br /></span></span></span><span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif;">As always, I thank you for reading.</span><br style="background-color: white; color: #444444; font-family: arial, tahoma, helvetica, freesans, sans-serif;" /><span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif;"><br /></span><span style="background-color: white; color: #444444; font-family: "arial" , "tahoma" , "helvetica" , "freesans" , sans-serif;"></span><span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif;">If this or any other post has been useful to you please take a moment to share. Comments are welcome.</span></span></span><br />
<span style="color: blue; font-family: Verdana, sans-serif;"><br /></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-92042479720616146902017-05-24T11:24:00.002+01:002017-05-24T11:24:38.286+01:00Restart required after Skype for Business Server 2015 CU5<span style="font-family: Verdana, sans-serif;">Hello Readers. Hope you're well. </span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Another quick post just to say that you should definitely restart your Skype for Business servers following the installation of CU5 (May 2017 Cumulative Update).</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I installed the CU from the update installer as usual and let it run through the process. Sometimes a CU asks for a restart to complete the process, and sometimes it doesn't. Who am I to argue? I figure that if it needs one, Microsoft would have put in a prompt for a restart. Turns out Microsoft is not always right. Who'd have thought!</span><br />
<h3>
<span style="font-family: Verdana, sans-serif;">What I noticed</span></h3>
<span style="font-family: Verdana, sans-serif;">When I installed the CU on my Front End servers, it asked for a restart on one but not the other in a pool pair. I restarted the one that asked for a restart, but not the other. For that matter, it didn't ask for a restart of my Edge server.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The Front End that asked for a restart was the CMS "Active Master". That makes sense, since the CMS master has a little more going on.</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjQC3_eG5dbcw-loL4KlqeYQ8-oWxzbthJMJL41s9uxQ6rx3Zx-__T9z02Suah7C7WAnWcDmecQOU45ftREQ72dVrPTXtrkF9YWIl82c3OTdCKEcf_-Y_vaQ9PA-gD-eDgVTDV_gl5zntUg/s1600/Get-CsManagementStoreReplicationStatus.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="138" data-original-width="891" height="98" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjQC3_eG5dbcw-loL4KlqeYQ8-oWxzbthJMJL41s9uxQ6rx3Zx-__T9z02Suah7C7WAnWcDmecQOU45ftREQ72dVrPTXtrkF9YWIl82c3OTdCKEcf_-Y_vaQ9PA-gD-eDgVTDV_gl5zntUg/s640/Get-CsManagementStoreReplicationStatus.JPG" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">What I eventually noticed, that lead me to the restart, and this post, was some missing parameters in the WebServiceConfiguration. I was applying the changes to the Web Joining User Experience that came in with CU5. The process was well documented in an excellent post by Martin Boam <a href="https://ucmart.uk/2017/05/19/enable-skype-meetings-app-to-replace-skype-for-business-web-app-on-skype-for-business-server-2015-with-cu5/" target="_blank">here</a>.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The process is simply a matter of running three commands to change some parameters on the Web Services Configuration. I logged onto one of the Front Ends and before running the command to change the parameter, I thought I would look to see what was already set.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The first command is </span><span style="font-family: Verdana, sans-serif;"><i style="font-weight: bold;">Set-CsWebServiceConfiguration
-MeetingUxUseCdn $True</i>. So I ran a <i><b>G</b></i></span><i style="font-family: Verdana, sans-serif; font-weight: bold;">et-CsWebServiceConfiguration</i><span style="font-family: Verdana, sans-serif;"> first. I couldn't see the parameter for <i style="font-weight: bold;">MeetingUXUseCDN</i> in the list. To make sure I wasn't missing it, I decided to filter the results the results with <b><i>G</i></b></span><i style="font-family: Verdana, sans-serif; font-weight: bold;">et-CsWebServiceConfiguration | FL MeetingUxUseCdn.</i><br />
<i style="font-family: Verdana, sans-serif; font-weight: bold;"><br /></i>
<span style="font-family: Verdana, sans-serif;">I got...</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiTzFY2Gwnlbc3H-JY52IwgoMIK8E8wzKC_HwYlT8bwhmXAFhYn-koe1xnESPFwx2SPcGL9iXcUCp11i4TCLm9Sj7uoSg9BvVY2090xzt8w3z7bcMjI9Vi6uWt3Bt57Bp2kutWR3ad2RPyz/s1600/Get-CsWebServiceConfiguration_missing.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="61" data-original-width="699" height="54" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiTzFY2Gwnlbc3H-JY52IwgoMIK8E8wzKC_HwYlT8bwhmXAFhYn-koe1xnESPFwx2SPcGL9iXcUCp11i4TCLm9Sj7uoSg9BvVY2090xzt8w3z7bcMjI9Vi6uWt3Bt57Bp2kutWR3ad2RPyz/s640/Get-CsWebServiceConfiguration_missing.jpg" width="640" /></a></div>
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<span style="font-family: Verdana, sans-serif;">This indicated that the parameter was missing.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I then logged onto my other Front End and ran </span><span style="font-family: Verdana, sans-serif;"><b><i>G</i></b></span><i style="font-family: Verdana, sans-serif; font-weight: bold;">et-CsWebServiceConfiguration | FL MeetingUxUseCdn.</i><br />
<i style="font-family: Verdana, sans-serif; font-weight: bold;"><br /></i>
<span style="font-family: Verdana, sans-serif;">I got...</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhT2HYEPCNn7RIU0H1qHjONoh5qq_uCziwRzPFMBRq0AMxyO_bey34-TFdUzzvp7P9Z_-ZLW3-147mOd__pWqb1wiwRUJPAdy8qYgOBF0ItXvUlY2B3mt6qxdJu-xyHbuRZKzPGhkckw4tK/s1600/Get-CsWebServiceConfiguration_false.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="61" data-original-width="699" height="54" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhT2HYEPCNn7RIU0H1qHjONoh5qq_uCziwRzPFMBRq0AMxyO_bey34-TFdUzzvp7P9Z_-ZLW3-147mOd__pWqb1wiwRUJPAdy8qYgOBF0ItXvUlY2B3mt6qxdJu-xyHbuRZKzPGhkckw4tK/s640/Get-CsWebServiceConfiguration_false.jpg" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This indicated that the parameter was there, but set to False. So I proceeded to run the three commands.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<i style="font-family: Verdana, sans-serif; font-weight: bold;">Set-CsWebServiceConfiguration -MeetingUxUseCdn $True</i><br />
<i style="font-family: Verdana, sans-serif; font-weight: bold;">Set-CsWebServiceConfiguration -MeetingUxEnableTelemetry $True</i><br />
<i style="font-family: Verdana, sans-serif; font-weight: bold;">Set-CsWebServiceConfiguration -</i><span style="font-family: Verdana, sans-serif;"><b><i>JoinLauncherCdnTimeout (New-TimeSpan -Seconds 10)</i></b></span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgWsCwGV2Gyvl4sAswClIui75GkA5H8DitVWtq096zH4BAGbbi9pQm13xxeRoyEf-IigMPEvFCBBdUZ9mv9VcLwXiHL_fXaxO5C65GlnEXdDFRrE6RKEQQzitwFgkuPQ4gIM9Ff-R8zZyia/s1600/3+commands.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="88" data-original-width="951" height="58" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEgWsCwGV2Gyvl4sAswClIui75GkA5H8DitVWtq096zH4BAGbbi9pQm13xxeRoyEf-IigMPEvFCBBdUZ9mv9VcLwXiHL_fXaxO5C65GlnEXdDFRrE6RKEQQzitwFgkuPQ4gIM9Ff-R8zZyia/s640/3+commands.JPG" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><b><i><br /></i></b></span>
<span style="font-family: Verdana, sans-serif;">Followed by <i style="font-weight: bold;">Enable-CsComputer</i> as suggested, to update IIS applications.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Now when I run </span><span style="font-family: Verdana, sans-serif;"><b style="font-style: italic;">Get-CsWebServiceConfiguration | FL MeetingUxUseCdn, MeetingUxEnableTelemetry, JoinLauncherCdnTimeout,</b> I get...</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqv00QJR_bo7Q5U2JpQwUVW-hjFH_CNM5XN8d2YI0Ys4m1guYH6ZHyDxWSeuEw81KL3uBIm8EVzoegDpr7JzVoDyp0a2KJyAAk-fsFea4k4NXjtbvfCHtfuMusXjgjCFkibBWlIfGA1xJX/s1600/result.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="84" data-original-width="1106" height="48" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEiqv00QJR_bo7Q5U2JpQwUVW-hjFH_CNM5XN8d2YI0Ys4m1guYH6ZHyDxWSeuEw81KL3uBIm8EVzoegDpr7JzVoDyp0a2KJyAAk-fsFea4k4NXjtbvfCHtfuMusXjgjCFkibBWlIfGA1xJX/s640/result.JPG" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">I then restarted my other Front End (with the missing parameters). While I waited, I tested the join and meeting experience. I have to say that this is a huge improvement on the old UX. I would encourage you to do this following the installation of CU5.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">Once the other Front End was back online I ran </span><span style="font-family: Verdana, sans-serif;"><b style="font-style: italic;">Get-CsWebServiceConfiguration | FL MeetingUxUseCdn, MeetingUxEnableTelemetry, JoinLauncherCdnTimeout</b> and got...</span><br />
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhlOmv-nz0P8wrDKxjSVqtwQ4sBVWDYYLktcEBoNoHVPFwmVoleC7xaPVPcE6XL37JdCg5JcR6knwfpJlCEisgY0wAF8aMROAt__PId3AQhJlhLVhdjpKfaSNpyQInupI9uU_E9GLq37PZA/s1600/result_false.jpg" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" data-original-height="84" data-original-width="1106" height="48" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhlOmv-nz0P8wrDKxjSVqtwQ4sBVWDYYLktcEBoNoHVPFwmVoleC7xaPVPcE6XL37JdCg5JcR6knwfpJlCEisgY0wAF8aMROAt__PId3AQhJlhLVhdjpKfaSNpyQInupI9uU_E9GLq37PZA/s640/result_false.jpg" width="640" /></a></div>
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">This indicated that the restart resolved the issue and added the missing parameters to the Web Services Configuration and, I can only imagine, other places.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">So I ran the three commands, plus Enable-CSComputer, again.</span><br />
<span style="font-family: Verdana, sans-serif;"><br /></span>
<span style="font-family: Verdana, sans-serif;">The moral of the story is that you should always get in the habit of restarting your Skype for Business servers after applying a CU or any update if you can. Even if it doeesn't ask for one! You never know what you'll be missing or what might be broken.</span><br />
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<span style="background-color: white; color: #444444; font-family: verdana, sans-serif;"><span style="color: blue;"><span style="color: #444444; font-family: Verdana, sans-serif;">That's it for now.</span></span></span><br style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;" /><span style="background-color: white; color: #444444; font-family: verdana, sans-serif;"><span style="color: blue;"><span style="color: #444444; font-family: Verdana, sans-serif;"><br /></span></span></span><span style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><span style="background-color: white; color: #444444; font-family: verdana, sans-serif;"><span style="color: blue;"><span style="color: #444444; font-family: Verdana, sans-serif;">As always, I thank you for reading.</span><br style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;" /><span style="color: #444444; font-family: Verdana, sans-serif;"><br /></span><span style="color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><span style="color: #444444; font-family: Verdana, sans-serif;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></span><br />
<o:p></o:p>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-89391191335633304742017-05-23T10:55:00.003+01:002017-05-23T10:55:49.924+01:00Microsoft Teams May 17th Update<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 13px;">Hello readers. I hope you're well. This is just a quick post on some new features that have landed in Microsoft Teams as of May 17th 2017. I know I'm a little late to get this out. And I know there was another update on the 3rd of May with the addition of a Trello tab. But better late than never.</span><br />
<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 13px;"><br /></span>
<span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 13px;">You can see what's new in Teams in the T-Bot chat in the Release Notes tab. </span><span style="background-color: white; color: #444444; font-family: "verdana" , sans-serif; font-size: 13px;">The below is directly from the release notes. I have added a few comments here and there in <span style="color: blue;">Blue so you know it's me speaking.</span></span><br />
<span style="background-color: white; font-family: "verdana" , sans-serif; font-size: 13px;"><br /></span>
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><b>New PowerApps tab:</b> Now, you can add Microsoft PowerApps as a tab! PowerApps are "code-free" apps that you can build with a WYSIWYG editor from PowerApps.com. They're great for internal use within your team, since you can build a quick app to perform a specific task or to handle highly specialized data. To get started building your own app, head over to <a href="https://web.powerapps.com/">https://web.powerapps.com</a>. Once you've built your app, you'll be able to add it as a new tab in a channel just like you'd add any other tab.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><br /></span></span>
<span style="color: blue; font-family: "verdana" , sans-serif;"><span style="font-size: 13px;">This is a really cool addition, but not a new idea. Fans of Spark have been going on about this type of thing for a while now, so it's about time it has come to Teams. From what I saw in Spark, it used an "If this then that" style workflow to create an "app" which can be used in Spark. PowerApps in Teams, it seems, is much more than that. PowerApps itself, isn't new. The ability to add it as a tab in Teams is though.</span></span><br />
<span style="color: blue; font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><br /></span></span>
<span style="color: blue; font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><b>A quick run through of PowerApps</b></span></span>
<span style="color: blue; font-family: "verdana" , sans-serif;"><span style="font-size: 13px;">Open PowerApps for the first time and you see a splash screen which tells you quickly what you can do with it.</span></span><br />
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<span style="color: blue; font-family: "verdana" , sans-serif; font-size: x-small;">It seems that anyone can use this tool to create an app and connect it to Teams or other services and applications in the Office 365 suite </span><span style="color: blue; font-family: verdana, sans-serif; font-size: x-small;">without knowing how to code. </span><span style="color: blue; font-family: verdana, sans-serif; font-size: x-small;">There is a list of sample apps created by Microsoft and others than have shared them, from to-do lists to asset trackers. It uses </span><a href="https://flow.microsoft.com/" style="font-family: verdana, sans-serif; font-size: small;" target="_blank">Microsoft Flow</a><span style="color: blue; font-family: verdana, sans-serif; font-size: x-small;"> to create workflows and connectors to connect to services. For instance: OneDrive can be used to store the app, Microsoft Translator can be used in the app to translate content, and Dynamics CRM can be used as a data source. There are free and premium connectors which connect to Microsoft and 3rd party services and applications. You can also create custom connectors to </span><span style="color: blue; font-family: verdana, sans-serif; font-size: x-small;">onnect to any existing or new REST API , as long as that API supports at least one of 10+ authentication methods and use JSON. You can also connect to on-premises applications and services by installing gateways. An on-premises gateway can be used to connect to on-premises systems and create apps that work across devices without having to migrate any data.</span><span style="color: blue; font-family: verdana, sans-serif; font-size: x-small;"> </span></div>
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<span style="color: blue; font-family: "verdana" , sans-serif; font-size: x-small;">I'll write a separate post when I finally get around to making an app with PowerApps.</span></div>
<span style="color: blue; font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><b>Fun with Outlook: </b>Teams will now integrate with Outlook in new and interesting ways thanks to the Outlook plug in. When you head to your Outlook calendar, you'll see a button labeled New Teams Meeting. Click on it, and you'll be able to schedule a Teams meeting from Outlook. You'll also have the ability to update, cancel, or forward Teams meetings from Outlook. All your meetings in Teams will show up in your Outlook calendar (and vice versa), and you'll be able to join your meeting from either app. (As of right now, the Outlook plugin is only available for Windows users. But don't worry! Support for Mac is coming soon.)</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;">As the above description states, there will be a new tab in the Outlook meetings page that allows you to schedule and join meetings in Teams. The tab is similar to the tab for Skype Meetings and Lync Meetings before it. Just another example of the deep integration between products in the Office and Office 365 suite.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;">I updated my Outlook on a First Release Current Release installation of Office ProPlus and can't see a tab. I also looked for the add-in in the add-ins manager and it isn't there. A quick search and it looks like the add-in was pulled, possiblt because of instability in Outlook. <a href="https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16958275-teams-meeting-in-outlook.">https://microsoftteams.uservoice.com/forums/555103-public/suggestions/16958275-teams-meeting-in-outlook.</a> Fret not, there will be an add-in, but they're obliously going to fix whatever is suboptimal and try again for a release in the near future. I'll update this post when I see the add-in is live.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><b><br /></b></span></span>
<span style="font-family: "verdana" , sans-serif;"><b><span style="background-color: white; font-size: 13px;"></span></b></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><b>Improved editing for Wiki:</b> Editing your Wiki pages just got a lot easier! Now, when you want to edit a section, you can just click into the section and start typing. Additionally, your changes will be saved automatically once you click out of the section, so you won't have to worry about selecting 'Edit' and 'Save' while you write. We hope you like it!</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;">If you didn't know, you can create Wiki pages as a tab in Teams. This update brings some improvements to the editing of the pages and sections with click to edit and automatic saving. </span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;">My only comment about this is perhaps it is now <b>too easy</b> to edit. Because there is no deliberate edit button, a wrong click could put the cursor somewhere in the content and lead to inadvertant edits.</span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><br /></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">That's it for now.</span></span></span><br />
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span></span></span>
<span style="font-family: "verdana" , sans-serif;"><span style="color: blue; font-size: 13px;"><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">As always, I thank you for reading.</span><br style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;" /><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;"><br /></span><span style="background-color: white; color: #444444; font-family: Arial, Tahoma, Helvetica, FreeSans, sans-serif;"></span><span style="background-color: white; color: #444444; font-family: Verdana, sans-serif;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></span>Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.comtag:blogger.com,1999:blog-2196166038175467435.post-42747482520388679782017-03-28T10:48:00.000+01:002017-03-28T12:18:58.197+01:00Cloud PBX Auto Attendants and Call Queue features at GA<span style="font-family: "verdana" , sans-serif;">Hello readers. Hope you're well. Another quick post for you.</span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<span style="font-family: "verdana" , sans-serif;">This
week is Enterprise Connect in Orlando.
And with most big tech conferences, there are announcements about new
and updated stuff, this first one is an update for Cloud PBX in Office 365. </span><br />
<span style="font-family: "verdana" , sans-serif;"><br /></span>
<h2>
<span style="font-family: "verdana" , sans-serif; font-size: small;">Auto Attendants and Call Queues are now generally available</span></h2>
<span style="font-family: "verdana" , sans-serif; font-size: small;">First
is something that has so far been a big differentiator between server and Cloud
PBX and that is the lack of hunt group capability in Cloud PBX. Microsoft has been cooking something for a
while now using a newly developed set of APIs and SDKs. It has been in preview for several months and
they now feel it is ready for prime time.
Auto Attendants and Call Queues is the Cloud PBX “version” of the
Response Group Service (RGS) in SfB Server.
These are really just a version 1 of the feature and so what you get is
still fairly basic when compared to RGS.</span><br />
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<h3>
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: small;">What are Auto Attendants and Call Queues?</span></span><span style="font-family: "verdana" , sans-serif; font-size: 10.0pt;"> </span></h3>
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<b><span style="font-family: "verdana" , sans-serif;">Auto Attendant,</span></b><span style="font-family: "verdana" , sans-serif;"> or “press 1 for
this, press 2 for that”, is used to automatically route calls to people in an
organisation. In Cloud PBX, you start
with a Service Number. A Service Number has
more capacity for concurrent calls than a subscriber number (which you assign
to an individual). Service numbers can
be acquired as new numbers from Microsoft or ported over from your DID list. Service Numbers can be used for dial in conferencing,
auto attendants or call queues. New
numbers from Microsoft can be toll or toll free. Toll numbers can be regionalised, so you can
reserve a number with the area code of your regional offices. </span></div>
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<b><span style="font-family: "verdana" , sans-serif;">Routing options for
Auto Attendants:<o:p></o:p></span></b></div>
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<b><span style="font-family: "verdana" , sans-serif;">Dial by
name</span></b><span style="font-family: "verdana" , sans-serif;">
– This is also known as the directory search.
This allows callers to use either DTMF or Speech to search the directory
and call someone in an organization. While
in preview, this feature was a little limited in that if you knew the name of
anyone, you could place a call to them.
This included everyone in the directory, including executives. Now, thankfully, there is a way to exclude
certain people from the directory search.
You can choose the scope of the search, for instance, you can specify
that the dial scope is limited to a specific distribution or security group. You can also create exclusions by specifying
a distribution or security group containing users you want to exclude from the
search. <span style="font-size: 10pt;"><o:p></o:p></span></span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjxwJUAK3R7TBmGmImk4GhEW1SHVaFq05MUBUEwhrzN424OqTToQ5v6QQVyN_j_WaMC0KGN-8l_UA3yFQebbKlVpoG3PPv2wKb-iOBNGoSb8YslGTOdRpax_ztMTTXAz5KuwMW7nPhl8QOr/s1600/AA.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="255" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEjxwJUAK3R7TBmGmImk4GhEW1SHVaFq05MUBUEwhrzN424OqTToQ5v6QQVyN_j_WaMC0KGN-8l_UA3yFQebbKlVpoG3PPv2wKb-iOBNGoSb8YslGTOdRpax_ztMTTXAz5KuwMW7nPhl8QOr/s400/AA.JPG" width="400" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Dial by name Text to speech supports 27 languages at the moment, including 6 types of English.</span><span style="font-family: "verdana" , sans-serif;"> </span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpVEwJJzT5GrQwS5OWNh0k0GSjJmLHUHs-SFas-9wWyMc0dd9icmJhbHJ4Dmm0yR55jRAgNTR07L6ia18OE1hg2fSg_LSGqKAN63yD0k3Cyjfqe9e7QxjhWfw_6qbbQGzjoQGaYPX7LCbb/s1600/lang.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" height="176" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhpVEwJJzT5GrQwS5OWNh0k0GSjJmLHUHs-SFas-9wWyMc0dd9icmJhbHJ4Dmm0yR55jRAgNTR07L6ia18OE1hg2fSg_LSGqKAN63yD0k3Cyjfqe9e7QxjhWfw_6qbbQGzjoQGaYPX7LCbb/s320/lang.JPG" width="320" /></a></div>
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<span style="font-family: "verdana" , sans-serif;">Dial by name speech recognition supports 14 languages, including 5 types of English.</span></div>
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<a href="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhffWratoev8rNM4XMSav0VF9Z6eYBYPebHVXAWFgwOvSBdhPk0mGKnsS3_Xi-8Oy78UURBTajS7adSMaqL0QTItccn01FfigtihqhN5ZbnT2j0dWDTqq0wnKC2c1Nx-khaAddO5wMoFlGp/s1600/lang2.JPG" imageanchor="1" style="margin-left: 1em; margin-right: 1em;"><img border="0" src="https://blogger.googleusercontent.com/img/b/R29vZ2xl/AVvXsEhffWratoev8rNM4XMSav0VF9Z6eYBYPebHVXAWFgwOvSBdhPk0mGKnsS3_Xi-8Oy78UURBTajS7adSMaqL0QTItccn01FfigtihqhN5ZbnT2j0dWDTqq0wnKC2c1Nx-khaAddO5wMoFlGp/s1600/lang2.JPG" /></a></div>
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<b><span style="font-family: "verdana" , sans-serif;">Operator
Option</span></b><span style="font-family: "verdana" , sans-serif;">
– This is a way to route calls to an operator instead or choosing options by
number. For instance, you plat the
caller a list of options, 1-5, for instance, and the last option is for the
operator. The operator option accepts
the “0” key or the word “operator” in all of the languages available for speech
recognition.<o:p></o:p></span></div>
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<br /></div>
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<b><span style="font-family: "verdana" , sans-serif;">Menu
Options</span></b><span style="font-family: "verdana" , sans-serif;">
– This is where you create your “press 1 for this, press 2 for that” list. These can be assigned numbers 0-9 and accept text
to speech and speech recognition. Calls
can be routed to the operator by pressing 0 (The 0 is assigned to the operator
by default, but this can be reassigned or removed from the list if you choose),
a person, a call queue or (something that wasn’t in preview) another auto
attendant (also known as nested auto attendants).<o:p></o:p></span></div>
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<b><span style="font-family: "verdana" , sans-serif;">Call Queues</span></b><span style="font-family: "verdana" , sans-serif;">, is a way to route a
service number or an auto attendant menu option to a group of agents. Call queues can play callers a company
greeting to callers and music while they hold for an agent. Calls are routed in a first in first out (FIFO)
basis to a list of up to 50 Enterprise Voice enabled users or a mail enabled
distribution or security group. You can
set maximums for both queue size and wait time.
Max queue size is 50 by default, but can range from 0-200 callers. Queue wait time can range from 0-45
minutes. You can also decide what to do
if either of these maximums are reached.
You can disconnect the call (imagine waiting 45 minutes and being
disconnected) or forward the call.
Forwarding has a few options now (an improvement from preview). You can forward to an EV enabled user,
another Call Queue or an Auto Attendant.<span style="font-size: 10pt;"><o:p></o:p></span></span></div>
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<h3>
<span style="font-family: "verdana" , sans-serif;"><span style="font-size: small;">List
of supporting URLs</span></span></h3>
<br />
<ul style="margin-top: 0cm;" type="disc">
<li class="MsoListParagraph" style="margin-left: 0cm; mso-list: l0 level1 lfo1;"><span style="font-family: "verdana" , sans-serif;">What are Cloud
PBX auto attendants? - <a href="https://support.office.com/en-gb/article/What-are-Cloud-PBX-auto-attendants-ab9f05a2-22cb-4692-a585-27f82d1b37c7">https://support.office.com/en-gb/article/What-are-Cloud-PBX-auto-attendants-ab9f05a2-22cb-4692-a585-27f82d1b37c7</a>
<o:p></o:p></span></li>
<li class="MsoListParagraph" style="margin-left: 0cm; mso-list: l0 level1 lfo1;"><span style="font-family: "verdana" , sans-serif;">Set up a Cloud
PBX auto attendant - <a href="https://support.office.com/en-gb/article/Set-up-a-Cloud-PBX-auto-attendant-6fc2687c-0abf-43b8-aa54-7c3b2a84b67c?ui=en-US&rs=en-GB&ad=GB">https://support.office.com/en-gb/article/Set-up-a-Cloud-PBX-auto-attendant-6fc2687c-0abf-43b8-aa54-7c3b2a84b67c?ui=en-US&rs=en-GB&ad=GB</a>
<o:p></o:p></span></li>
<li class="MsoListParagraph" style="margin-left: 0cm; mso-list: l0 level1 lfo1;"><span style="font-family: "verdana" , sans-serif;">Getting Skype
for Business service phone numbers - <a href="https://support.office.com/en-gb/article/Getting-Skype-for-Business-service-phone-numbers-e434aeb2-af99-40e7-981e-a474f0383734">https://support.office.com/en-gb/article/Getting-Skype-for-Business-service-phone-numbers-e434aeb2-af99-40e7-981e-a474f0383734</a>
<o:p></o:p></span></li>
<li class="MsoListParagraph" style="margin-left: 0cm; mso-list: l0 level1 lfo1;"><span style="font-family: "verdana" , sans-serif;">Create a Cloud
PBX call queue - <a href="https://support.office.com/en-gb/article/Create-a-Cloud-PBX-call-queue-67ccda94-1210-43fb-a25b-7b9785f8a061?ui=en-US&rs=en-GB&ad=GB">https://support.office.com/en-gb/article/Create-a-Cloud-PBX-call-queue-67ccda94-1210-43fb-a25b-7b9785f8a061?ui=en-US&rs=en-GB&ad=GB</a>
<span style="font-size: 10pt;"><o:p></o:p></span></span></li>
</ul>
<div style="text-align: left;">
<span style="font-family: "verdana" , sans-serif;"><i>That's all folks!</i></span></div>
<div style="text-align: left;">
<span style="font-family: "verdana" , sans-serif;"><i><br /></i></span></div>
<div style="text-align: left;">
<span style="font-family: "verdana" , sans-serif;"><span style="background-color: white; color: #444444;">As always I hope this has been useful. </span><span style="background-color: white; color: #444444;">If this or any other post has been useful to you please take a moment to share. Comments are welcome. </span></span></div>
Lynciversehttp://www.blogger.com/profile/16135720474630390761noreply@blogger.com